The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 1,387 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Yanolja Cloud Solution shines in ease of use and user-friendly interface — especially for RV park properties (5.0/5), with exclusive features like On premise.
HOTELTIME shines in workflow efficiency and ease of use — especially for RV park properties (4.8/5), with exclusive features like Payment processing and Guest CRM.
Side-by-side ratings based on 1,387 verified hotelier reviews on HTR.
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| Value for Money |
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| Starting Price | From $100/mo | From $600/mo |
| Verified Reviews | 822 | 565 |
After analyzing 1,387 verified reviews, Yanolja Cloud Solution users most value its ease of use and user-friendly interface, reliability and efficiency improvements, integration and real-time synchronization, while HOTELTIME users highlight workflow efficiency and ease of use, support and responsiveness, reservations and availability management. Click any theme to see what reviewers say.
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Ease of use and user-friendly interface
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Workflow efficiency and ease of use
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Reliability and efficiency improvements
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Support and responsiveness
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Integration and real-time synchronization
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Reservations and availability management
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POS system performance
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Reporting and analytics
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Reporting and analytics enhancements
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Billing, invoicing, and accounting
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Advanced features request
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Guest profiles and guest data management
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Mobile application performance
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Rate management and pricing controls
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #2 493 reviews | #5 224 reviews |
| Mid-Size (25-74 rooms) ▾ | #6 172 reviews | #3 238 reviews |
| Large (75-199 rooms) ▾ | #13 15 reviews | #3 51 reviews |
| X-Large (200+ rooms) ▾ | #34 1 reviews | #8 7 reviews |
By Property Type
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| Boutique ▾ | #3 264 reviews | #4 248 reviews |
| Luxury ▾ | #2 417 reviews | #3 246 reviews |
| Branded / Chain ▾ | #5 133 reviews | #4 145 reviews |
| Extended Stay ▾ | #5 42 reviews | #4 49 reviews |
By Region
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| North America ▾ | #16 45 reviews | #52 4 reviews |
| Europe ▾ | #25 17 reviews | #2 384 reviews |
| Asia Pacific ▾ | #1 632 reviews | #5 117 reviews |
| Middle East ▾ | #4 15 reviews | #1 21 reviews |
Yanolja Cloud Solution and HotelTime PMS serve distinct operational needs despite both being property management systems. Yanolja Cloud Solution is an on-premise PMS favored by hotels seeking robust local control without dependence on internet stability. It suits properties prioritizing data security and system speed. Conversely, HotelTime PMS is a fully cloud-based platform designed for properties requiring remote access, multi-property management, and a broad feature set that covers front desk to spa services.
Both systems address the core challenge of centralizing reservations, billing, housekeeping, and reporting. They automate routine tasks that typically consume front desk and management time, reduce overbooking risk, and improve operational accuracy. The difference lies in deployment and extensiveness of features, which shape the suitability for different hotel types and operational models.
If your hotel operates in regions with unreliable internet or has strict data control requirements, Yanolja Cloud Solution’s on-premise setup offers resilience and speed, supported by 822 reviews and a 4.8-star rating reflecting strong user satisfaction. It is ideal for properties such as luxury hotels and resorts, where the user base is substantial (418 luxury hotel reviews and 296 resort reviews).
If you manage multiple properties or require an expansive feature suite including integrated POS, CRM, and advanced reporting, HotelTime PMS’s cloud platform with 60 verified integrations and 33 recent reviews averaging 4.4 stars is more appropriate. Its strength lies in scalable operations, especially for boutique hotels (251 reviews) and city center properties (190 reviews). Hotels in Europe and Asia Pacific may prefer HotelTime due to its stronger regional presence. Note that HotelTime’s cloud model assumes reliable internet and ongoing vendor support.
For budget or limited-service hotels, both platforms show positive ratings, but Yanolja’s larger review volume (200 limited-service reviews versus 132 for HotelTime) indicates broader adoption, though recent review activity for Yanolja has dropped sharply, which may impact current user experience insights.
Ease of use ratings are close: Yanolja Cloud Solution at 4.8/5 and HotelTime PMS at 4.7/5, with onboarding scores at 4.7 and 4.6 respectively. Reviewers consistently praise Yanolja’s intuitive interface, noting fast staff adoption and simplified reservation and billing workflows. HotelTime users also commend its streamlined, intuitive workflow but mention occasional complexity in module setup that can slow initial adoption and require more extensive training.
Both systems support efficient front desk operations, yet Yanolja’s on-premise design may deliver a more responsive experience in environments with limited connectivity. HotelTime’s cloud access facilitates mobile and remote work but some users report interface elements that require multiple clicks and pop-ups, potentially impacting speed during peak hours.
Edge: Even.
Yanolja Cloud Solution offers a solitary unique feature: on-premise deployment, which grants hotels full control over data and system availability without internet reliance. This is operationally critical for hotels in areas with intermittent connectivity or strict data compliance needs.
HotelTime PMS, by contrast, provides 53 unique features that include integrated POS, guest CRM, ancillary revenue tracking, housekeeping module, automated night audit, multi-currency and multilingual support, mobile apps, digital registration, online check-in and checkout, revenue management, and more. These features enable hotels to automate complex workflows such as group bookings, rate management, and employee messaging. For instance, automated night audits reduce manual accounting burdens for night staff, while housekeeping mobile apps improve room status updates in real time.
This extensive feature set transforms HotelTime into a comprehensive operational hub beyond traditional PMS functions, suitable for hotels aiming to consolidate multiple departments under one platform.
Edge: HotelTime PMS.
Customer support ratings are tightly matched: Yanolja Cloud Solution holds a 4.8/5 and HotelTime PMS 4.7/5, with onboarding ratings similarly close. Reviewers for Yanolja highlight a polite, dedicated support team that resolves queries patiently and promptly. One reviewer specifically credits a team member, Neha, for detailed assistance that eased multiple issues.
HotelTime users also frequently praise support as fast, reachable, and professional, noting that quick responses reduce downtime and facilitate smoother daily operations. However, some HotelTime reviews raise concerns about language barriers and delayed technical troubleshooting, especially regarding integrations and custom features, which can cause frustration in non-English-speaking regions.
Given the closeness in ratings and mixed review comments for both, customer support quality appears reliable across these products but may hinge on local language support and complexity of implementation.
Edge: Even.
Yanolja Cloud Solution integrates with 155 verified partners, more than double HotelTime PMS’s 60. Shared integrations include major players like Profitroom, RevControl, Customer Alliance, SiteMinder, and RateGain, ensuring compatibility with common OTA and distribution channels.
Yanolja’s unique partners cover important accounting software such as Xero and Quickbooks, plus advanced messaging platforms like HiJiffy and booking engines like Bookassist. This wide network supports properties needing extensive third-party tools and financial software connectivity.
HotelTime’s unique integrations focus on specialized marketing and guest feedback tools like GuestRevu, Sojern, and STR analytics, which appeal to hotels emphasizing reputation management and market intelligence. Also, HotelTime includes its own POS and wellness software, aligning with its feature-rich platform.
Hotels requiring robust accounting and financial system integration may lean toward Yanolja, while those prioritizing marketing and guest engagement integrations might prefer HotelTime.
Edge: Yanolja Cloud Solution.
Yanolja Cloud Solution has an overall rating of 4.8/5 across 822 reviews but only 1 review in the last six months, indicating a sharp 99% drop in review volume from a previous 163 per six months. HotelTime PMS holds a 4.6/5 rating across 565 reviews with 33 recent reviews averaging 4.4/5, showing consistent current user satisfaction.
Segment ratings show Yanolja excels in luxury hotels (4.8/5, 418 reviews) and resorts (4.8/5, 296 reviews), while HotelTime’s ratings are strongest in boutique hotels (4.6/5, 251 reviews) and city center hotels (4.7/5, 190 reviews). Limited service and budget hotels rate Yanolja slightly higher (4.7/5 across 200 reviews) than HotelTime (4.7/5 across 132 reviews), with differences too small to decisively favor either.
HotelTime’s recent review activity and stability in ratings suggest its current product and support are well-regarded, while Yanolja’s rating may not fully reflect recent experiences due to low review recency.
Edge: Even.
Yanolja Cloud Solution has a base price of $100 with no implementation fees or trials. Pricing does not follow a per-room or flat monthly model, indicating possible custom or usage-based pricing.
HotelTime PMS’s base price is $600, also with no implementation fees or trial period. Similarly, pricing is not published per room or monthly flat fee, suggesting property-specific quotes.
Given the wide price gap, Yanolja is substantially more affordable at base price level. This cost difference may influence budget-conscious buyers, especially smaller or independent properties.
Not ideal if:
Not ideal if:
Yanolja Cloud Solution and HotelTime PMS differ primarily in deployment and feature breadth. Yanolja’s on-premise model provides hotels with local control, speed, and resilience in environments where cloud access is unreliable or restricted. HotelTime’s cloud platform offers a comprehensive, scalable feature set suited for multi-property groups or hotels requiring extensive integrations and remote management.
Choose Yanolja Cloud Solution if you need robust offline operation, extensive integration with financial systems, and a system proven in luxury and resort segments with a large historical user base. Its more affordable base price and high user satisfaction make it a solid choice for properties valuing stability and operational control.
Choose HotelTime PMS if your property prioritizes a cloud-based, feature-rich environment with integrated POS, guest CRM, and housekeeping modules. Its ongoing development, broader integration with marketing tools, and frequent recent user feedback position it well for properties aiming to modernize and automate multiple departments under one system.
Note that Yanolja Cloud Solution’s review activity has dropped sharply with only one review in the last six months compared to an average of 163 previously, so recent product changes or support quality may not be fully reflected. HotelTime’s steady stream of recent reviews provides more current insight into its performance and customer satisfaction.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $100/mo | From $600/mo |
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
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Accounting & Finance
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| Direct billing | ||
| RevPaR & ADR Reports | ||
| Multi-currency | ||
| Transactional Emails (booking, folios, etc) | ||
| Automated night audit | ||
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Marketing & Ecommerce
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| Guest Communication (SMS Messaging) | ||
| Native Email Marketing | ||
| Guest profiles | ||
| Guest CRM | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Booking Engine | ||
| Transactional Emails (booking, folios, etc) | ||
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Administration & Configuration
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| Centralized user & role management | ||
| Multi-lingual | ||
| Cloud based | ||
| On premise | ||
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Customer Management
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| Guest Communication (SMS Messaging) | ||
| Guest profiles | ||
| Centralized Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
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Front Office
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| Mobile Device Notes & Tasks (Voice-to-Text) | ||
| Mobile App | ||
| Automated night audit | ||
| Calendar view | ||
| Multi-lingual | ||
| Task Management | ||
| Automated reminders | ||
| Guest profiles | ||
| Tablet/Kiosk Check-in | ||
| Payment Requests | ||
| Centralized Messaging | ||
| Automated Space Optimization | ||
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Groups Management
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| Group functionality | ||
| Automated Space Optimization | ||
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Guest Experience
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| Integrated ID & Passport Scanner | ||
| Digital Registration | ||
| Guest App | ||
| Online Check-in | ||
| Online Checkout | ||
| Guest Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
| ID Scanning & Registration Pre-fill | ||
| Lobby Kiosk | ||
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Housekeeping
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| Housekeeping module | ||
| Housekeeping Mobile App | ||
| Real-Time Status Updates | ||
| Automated Assignments | ||
| Real Time Reporting | ||
| Shift Planning | ||
| Employee Messaging | ||
| Online Checkout | ||
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Payments
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| Integrated Payment Terminal & Card Reader | ||
| Direct billing | ||
| Multi-currency | ||
| Payment processing | ||
| Payment Requests | ||
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Reservations Management
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| RevPaR & ADR Reports | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Integrated CRS | ||
| Drag-n-Drop Tapechart | ||
| Rate Management | ||
| Automated Space Optimization | ||
| Rules Based Room Assignments | ||
| Transactional Emails (booking, folios, etc) | ||
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Revenue Management
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| RevPaR & ADR Reports | ||
| Custom rates | ||
| Ancillary revenue tracking | ||
| Revenue management module | ||
| Base Pricing | ||
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Taxes & Compliance
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| PCI Compliant | ||
| GDPR Compliant | ||
| SOC2 Complaint | ||
| Tax Configuration | ||
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Support & Training
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| Online 24/7 support | ||
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Food & Beverage
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| EPoS | ||
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Spa
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| Spa & Wellness Module |
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"We needed to change an on-site system we were using as we wanted to move our operation forward. We achieved that with HotelTime systems. They are reliable, and stable and offer fea..."
No published case study for this goal yet.
"In 2018 we were choosing a system for our first completely self-service ART and design hotel. We decided on HotelTime and after 4 years I have to say that the choice was the right..."
What hoteliers love
Many reviews highlight the system's user-friendly design, making it accessible for new staff and ensuring quick adoption. The intuitive interface simp... Many reviews highlight the system's user-friendly design, making it accessible for new staff and ensuring quick adoption. The intuitive interface simplifies daily operations, particularly in reservations and billing workflows.
Yanolja is commended for its reliability, with users noting it as a robust, stable system that improves departmental efficiency and accuracy. The plat... Yanolja is commended for its reliability, with users noting it as a robust, stable system that improves departmental efficiency and accuracy. The platform's support in streamlining both front office and revenue management is particularly valued.
Users praise Yanolja for its seamless integration of PMS, Channel Manager, POS, and Booking Engine, enabling efficient operations through real-time up... Users praise Yanolja for its seamless integration of PMS, Channel Manager, POS, and Booking Engine, enabling efficient operations through real-time updates that prevent overbookings and ensure inventory accuracy. The integration notably simplifies reservation handling and outlet billing.
Where hoteliers push back
While the system excels in operational efficiency, users frequently request more advanced reporting options and customizable dashboards to better moni... While the system excels in operational efficiency, users frequently request more advanced reporting options and customizable dashboards to better monitor performance and support decision-making processes.
Certain advanced features, such as WhatsApp invoicing and deeper CRM integration, are anticipated by users to further enhance guest communication and... Certain advanced features, such as WhatsApp invoicing and deeper CRM integration, are anticipated by users to further enhance guest communication and operational efficiency.
Ranks higher for
Unique capabilities
What hoteliers love
A common theme across reviews is that HotelTime reduces daily workload through a simple, intuitive workflow for reception, cashiering, and multi-depar... A common theme across reviews is that HotelTime reduces daily workload through a simple, intuitive workflow for reception, cashiering, and multi-department operations. Even when users praise the system overall, some note that too many clicks, pop-ups, or cumbersome edit flows can slow staff down and make training or peak-time operations harder than necessary.
Users frequently mention HotelTime’s support team as a major strength, describing it as fast, reachable, professional, and often able to solve issues... Users frequently mention HotelTime’s support team as a major strength, describing it as fast, reachable, professional, and often able to solve issues immediately. Several reviews say this responsiveness reduces downtime and makes the PMS easier to rely on in daily operations, especially when hotels need quick answers during front desk or accounting work.
Reviewers consistently value HotelTime for making reservation creation, editing, room availability, and room-block handling straightforward and fast.... Reviewers consistently value HotelTime for making reservation creation, editing, room availability, and room-block handling straightforward and fast. The PMS is seen as a tool that improves booking accuracy, supports group reservations, and helps staff manage occupancy in real time, which reduces mistakes and speeds up front office work.
Where hoteliers push back
Many reviews highlight HotelTime’s billing and invoicing flow as a practical strength, especially for proformas, invoices, document matching, and cash... Many reviews highlight HotelTime’s billing and invoicing flow as a practical strength, especially for proformas, invoices, document matching, and cashier work. However, users also point to friction around invoice editing, posting journals, split bills, deposits, currency handling, and accounting reconciliation, indicating this is a high-value but complex workflow.
A smaller but important set of reviews discusses guest profile handling, including storing preferences, duplicate profiles, guest history, and documen... A smaller but important set of reviews discusses guest profile handling, including storing preferences, duplicate profiles, guest history, and document-linked data. Users want richer guest profiles and cleaner merging or search behavior so staff can serve repeat guests faster without creating duplicate records or extra manual cleanup.
Ranks higher for
Unique capabilities
It depends on your requirements. Yanolja Property Management System and HotelTime PMS share many core Property Management Systems features, but each has unique capabilities. Yanolja Property Management System offers 155 verified integration partners, while HotelTime PMS offers 60. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Yanolja Property Management System leads in ease of use at 4.8/5 vs 4.7/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Yanolja Property Management System: No. HotelTime PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Yanolja Cloud Solution has an HT Score of 91 and HOTELTIME has 92. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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