The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 816 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Yanolja Cloud Solution shines in ease of use and customer support — especially for brand properties (3.0/5) .
Luopan shines , with exclusive features like Transactional Emails (booking, folios, etc) and Guest Communication (SMS Messaging).
Side-by-side ratings based on 816 verified hotelier reviews on HTR.
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| Starting Price | From $100/mo | Contact sales |
| Verified Reviews | 816 | 0 |
After analyzing 816 verified reviews, Yanolja Cloud Solution users most value its ease of use and user-friendly interface, reliability and efficiency improvements, integration and real-time synchronization, while Luopan users highlight . Click any theme to see what reviewers say.
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Ease of use and user-friendly interface
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Reliability and efficiency improvements
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Integration and real-time synchronization
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POS system performance
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Reporting and analytics enhancements
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Advanced features request
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Mobile application performance
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #2 492 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #6 174 reviews | — |
| Large (75-199 rooms) ▾ | #10 14 reviews | — |
| X-Large (200+ rooms) | #37 1 reviews | — |
By Property Type
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| Boutique ▾ | #3 264 reviews | — |
| Luxury ▾ | #2 416 reviews | — |
| Branded / Chain ▾ | #5 131 reviews | — |
| Extended Stay ▾ | #5 41 reviews | — |
By Region
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| North America ▾ | #16 45 reviews | — |
| Europe ▾ | #26 16 reviews | — |
| Asia Pacific ▾ | #1 635 reviews | — |
| Middle East ▾ | #3 15 reviews | — |
You're evaluating two property management systems — Yanolja Property Management System and Luopan Arcas PMS — both designed to streamline hotel operations. While both aim to improve efficiency and guest experience, they diverge significantly in their core offerings, deployment models, and market presence. Your choice hinges on your hotel’s size, operational needs, and technological preferences. Which one aligns better with your hotel’s strategic goals?
Yanolja’s system is an on-premise platform with a strong global footprint, boasting over 662 reviews and a high recent review count. It offers a fully integrated solution focused on local control, data security, and real-time updates, making it ideal for hotels that prioritize stability and comprehensive operational control.
Luopan, on the other hand, is cloud-based with no recent reviews, limiting insights into its current user experience. Its architecture emphasizes multi-property management, mobile tools, and guest engagement, which suit larger hotel groups seeking a unified ecosystem. Given the lack of recent feedback and review volume, Yanolja’s product demonstrates a clear lead in reliability and market validation.
Are you prepared to choose a product with proven global presence and extensive reviews, or are you exploring a cloud-native solution yet to gain widespread adoption?
If your hotel needs an on-premise, highly reliable system with robust local control, go with Yanolja. Its high review count and recent ratings—4.25/5 overall, 4.77/5 ease of use—indicate strong satisfaction, especially in ease of onboarding and support, making it suitable for hotels that value data security and integration with existing infrastructure.
If your hotel prefers a cloud-based platform with a focus on multi-property management, guest engagement, and mobile workflows, Luopan might seem appealing. However, with no current reviews or ratings, it’s difficult to assess its effectiveness. For now, Yanolja’s established track record makes it the safer, more proven choice.
For hotels prioritizing control, reliability, and proven support, Yanolja is the preferred option. Meanwhile, larger chains looking for expansive cloud features should proceed cautiously with Luopan until more user feedback emerges.
Yanolja earns a 4.77/5 ease of use rating from over 660 reviews, with users praising its intuitive interface and quick staff adoption. Onboarding is rated 4.71/5, and support is highly regarded, with users describing the platform as easy to learn and implement, supported by dedicated assistance.
Luopan, with its lack of recent reviews, provides no data on ease of use or onboarding. The absence of user feedback makes it impossible to compare usability directly, but the proven high ratings for Yanolja suggest a smoother implementation experience.
Edge: Yanolja.
Yanolja stands out with a unique on-premise deployment, offering a dedicated server environment that some hotels prefer for control and security. It also provides seamless integration with over 157 verified partners, including channel managers, POS systems, and revenue management tools.
Luopan, despite its comprehensive core functions—reservations, front desk, room management, and mobile tools—lacks publicly available details on integrations or additional features. Its ecosystem supports guest engagement and multi-property management but remains unverified in third-party connectivity.
Yanolja’s extensive integrations and on-premise options give it a clear edge for hotels seeking a flexible, adaptable system with proven connectivity.
Edge: Yanolja.
Yanolja boasts a 4.79/5 customer support rating from its reviews, with clients regularly praising its dedicated, responsive team. Review quotes include: "They really make you comfortable with the software and help you perform better," and "Vrunda (our Account Manager) is a star," reflecting strong, personalized support.
Luopan has no available customer support ratings or recent reviews, making it impossible to evaluate support quality. The lack of user feedback and support metrics suggests that Yanolja’s support system is more reliable and well-regarded.
Edge: Yanolja.
Yanolja’s overall rating of 4.25/5 from 662 reviews, with a recent NPS of 9.54/10 and 96% likelihood to recommend, indicates strong user satisfaction. Hoteliers across various segments—especially resorts (4.3/5)—appreciate its ease of use, integration capabilities, and support.
Luopan’s absence of reviews prevents meaningful comparison. Without recent feedback or ratings, it’s clear that Yanolja’s product has a more established reputation among hoteliers.
Edge: Yanolja.
Yanolja’s base price is $100 per month, with no freemium, implementation fees, or trial offered. Its transparent pricing and proven ROI scores (4.7/5) suggest a cost-effective solution for hotels seeking value.
Luopan’s pricing details are unavailable, leaving potential buyers uncertain about costs or whether it offers a similar value proposition. Without clear pricing, Yanolja’s transparent model favors it as a more predictable investment.
Not ideal if you prefer a purely cloud-native environment or are a small property with limited IT resources.
Not ideal if you need a mature system with extensive third-party integrations or proven support, given the lack of user validation.
Yanolja’s Property Management System offers a proven, on-premise solution with a high review count, strong recent ratings, and extensive integrations. Its focus on local control and reliability makes it suitable for hotels prioritizing stability and comprehensive operational oversight.
Luopan presents a cloud-based approach aimed at multi-property management and digital guest engagement, but its lack of recent reviews and support data makes it less compelling currently. Larger hotel groups with cloud infrastructure ambitions might explore Luopan further, but cautious testing is advised.
If your hotel values proven market presence, seamless integration, and high user satisfaction, Yanolja is the clear choice. For now, Luopan remains less validated, making Yanolja the more trustworthy investment for most hoteliers.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $100/mo | — |
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
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Accounting & Finance
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| Direct billing | ||
| RevPaR & ADR Reports | ||
| Multi-currency | ||
| Transactional Emails (booking, folios, etc) | ||
| Automated night audit | ||
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Marketing & Ecommerce
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| Guest Communication (SMS Messaging) | ||
| Native Email Marketing | ||
| Guest profiles | ||
| Guest CRM | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Booking Engine | ||
| Transactional Emails (booking, folios, etc) | ||
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Administration & Configuration
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| Centralized user & role management | ||
| Multi-lingual | ||
| Cloud based | ||
| On premise | ||
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Customer Management
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| Guest Communication (SMS Messaging) | ||
| Guest profiles | ||
| Centralized Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
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Front Office
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| Mobile Device Notes & Tasks (Voice-to-Text) | ||
| Mobile App | ||
| Automated night audit | ||
| Calendar view | ||
| Multi-lingual | ||
| Task Management | ||
| Automated reminders | ||
| Guest profiles | ||
| Tablet/Kiosk Check-in | ||
| Payment Requests | ||
| Centralized Messaging | ||
| Automated Space Optimization | ||
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Groups Management
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| Group functionality | ||
| Automated Space Optimization | ||
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Guest Experience
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| Integrated ID & Passport Scanner | ||
| Digital Registration | ||
| Guest App | ||
| Online Check-in | ||
| Online Checkout | ||
| Guest Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
| ID Scanning & Registration Pre-fill | ||
| Lobby Kiosk | ||
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Housekeeping
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| Housekeeping module | ||
| Housekeeping Mobile App | ||
| Real-Time Status Updates | ||
| Automated Assignments | ||
| Real Time Reporting | ||
| Shift Planning | ||
| Employee Messaging | ||
| Online Checkout | ||
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Payments
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| Integrated Payment Terminal & Card Reader | ||
| Direct billing | ||
| Multi-currency | ||
| Payment processing | ||
| Payment Requests | ||
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Reservations Management
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| RevPaR & ADR Reports | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Integrated CRS | ||
| Drag-n-Drop Tapechart | ||
| Rate Management | ||
| Automated Space Optimization | ||
| Rules Based Room Assignments | ||
| Transactional Emails (booking, folios, etc) | ||
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Revenue Management
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| RevPaR & ADR Reports | ||
| Custom rates | ||
| Ancillary revenue tracking | ||
| Revenue management module | ||
| Base Pricing | ||
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Taxes & Compliance
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| PCI Compliant | ||
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| Tax Configuration | ||
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Support & Training
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| Online 24/7 support | ||
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Food & Beverage
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Spa
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What hoteliers love
Many reviews highlight the system's user-friendly design, making it accessible for new staff and ensuring quick adoption. The intuitive interface simp... Many reviews highlight the system's user-friendly design, making it accessible for new staff and ensuring quick adoption. The intuitive interface simplifies daily operations, particularly in reservations and billing workflows.
Yanolja is commended for its reliability, with users noting it as a robust, stable system that improves departmental efficiency and accuracy. The plat... Yanolja is commended for its reliability, with users noting it as a robust, stable system that improves departmental efficiency and accuracy. The platform's support in streamlining both front office and revenue management is particularly valued.
Users praise Yanolja for its seamless integration of PMS, Channel Manager, POS, and Booking Engine, enabling efficient operations through real-time up... Users praise Yanolja for its seamless integration of PMS, Channel Manager, POS, and Booking Engine, enabling efficient operations through real-time updates that prevent overbookings and ensure inventory accuracy. The integration notably simplifies reservation handling and outlet billing.
Where hoteliers push back
While the system excels in operational efficiency, users frequently request more advanced reporting options and customizable dashboards to better moni... While the system excels in operational efficiency, users frequently request more advanced reporting options and customizable dashboards to better monitor performance and support decision-making processes.
Certain advanced features, such as WhatsApp invoicing and deeper CRM integration, are anticipated by users to further enhance guest communication and... Certain advanced features, such as WhatsApp invoicing and deeper CRM integration, are anticipated by users to further enhance guest communication and operational efficiency.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Yanolja Property Management System and Luopan Arcas PMS share many core Property Management Systems features, but each has unique capabilities. Yanolja Property Management System offers 157 verified integration partners, while Luopan Arcas PMS offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Yanolja Property Management System leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Yanolja Property Management System: No. Luopan Arcas PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Yanolja Cloud Solution has an HT Score of 92 and Luopan has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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