The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 939 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Yanolja Cloud Solution shines in ROI and onboarding — especially for brand properties (3.0/5) , with exclusive features like On premise.
SkyTouch Technology shines when it comes to user-friendly interface — especially for independent properties (4.0/5) , with exclusive features like Housekeeping module and Guest profiles.
Side-by-side ratings based on 939 verified hotelier reviews on HTR.
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| Starting Price | From $100/mo | From $600/mo |
| Verified Reviews | 816 | 123 |
After analyzing 939 verified reviews, Yanolja Cloud Solution users most value its ease of use and user-friendly interface, reliability and efficiency improvements, integration and real-time synchronization, while SkyTouch Technology users highlight user-friendly interface, customer support responsiveness, remote access. Click any theme to see what reviewers say.
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Ease of use and user-friendly interface
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User-friendly interface
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Reliability and efficiency improvements
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Customer support responsiveness
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Integration and real-time synchronization
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Remote access
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POS system performance
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Tape chart
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Reporting and analytics enhancements
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Customizability limitations
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Advanced features request
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Bugs and glitches
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Mobile application performance
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Reporting capabilities
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #2 492 reviews | #19 41 reviews |
| Mid-Size (25-74 rooms) ▾ | #6 174 reviews | #10 72 reviews |
| Large (75-199 rooms) ▾ | #10 14 reviews | #21 5 reviews |
| X-Large (200+ rooms) | #37 1 reviews | #23 2 reviews |
By Property Type
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| Boutique ▾ | #3 264 reviews | #18 47 reviews |
| Luxury ▾ | #2 416 reviews | #22 27 reviews |
| Branded / Chain ▾ | #5 131 reviews | #10 45 reviews |
| Extended Stay ▾ | #5 41 reviews | #22 7 reviews |
By Region
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| North America ▾ | #16 45 reviews | #7 120 reviews |
| Europe ▾ | #26 16 reviews | #60 0 reviews |
| Asia Pacific ▾ | #1 635 reviews | #38 1 reviews |
| Middle East ▾ | #3 15 reviews | — |
Choosing the right property management system (PMS) is vital for your hotel’s efficiency, guest satisfaction, and revenue. Both Yanolja Cloud Solution and SkyTouch Technology aim to streamline hotel operations, but they diverge significantly in features, user experience, and market focus. Your decision hinges on understanding these differences, as well as how each platform aligns with your property’s size, segment, and operational needs.
Yanolja Cloud Solution offers a comprehensive on-premise platform with robust integration and a high user rating, while SkyTouch is a cloud-based system renowned for its ease of use and extensive feature set. Which of these aligns better with your hotel’s unique requirements?
Yanolja Cloud Solution is an all-in-one on-premise PMS, designed to give your team full control over data security, integrations, and daily operations without relying on internet connectivity. SkyTouch, on the other hand, is built as a cloud-based solution that emphasizes accessibility, ease of onboarding, and detailed reporting.
Both products aim to improve operational efficiency, but Yanolja’s on-premise design makes it more suitable for properties prioritizing data security and control, especially in regions with unreliable internet. Conversely, SkyTouch’s cloud architecture benefits hotels that value remote access and rapid deployment.
Given their core differences, your choice depends on whether your hotel needs a self-contained, secure system (Yanolja) or if flexibility and remote capabilities are more critical (SkyTouch). Do you prioritize control or convenience?
If your hotel needs a system with extensive integration, centralized control, and on-premise deployment, Yanolja Cloud is the clear choice. It’s particularly suited for large resorts, luxury hotels, or properties with strict data security policies.
If you’re a mid-sized hotel, boutique property, or chain that prioritizes quick onboarding, user-friendly interfaces, and detailed reporting, SkyTouch offers a compelling package. Its 27 features—including rate management, group reservations, and a user-friendly tape chart—are tailored for properties focused on operational simplicity.
Hotels seeking full control over their data and integrations will benefit from Yanolja’s robust on-premise architecture. Meanwhile, properties valuing remote access, ease of staff training, and comprehensive reporting should lean toward SkyTouch.
Yanolja Cloud Solution boasts a user rating of 4.77/5, praised for its intuitive interface and quick staff adoption. Its onboarding rating of 4.71/5 reflects a smooth setup, and many users mention that staff learn the system rapidly, often through tutorials and on-the-job training.
SkyTouch Technology scores a 4.64/5 for ease of use, with reviews consistently highlighting its straightforward navigation and quick learning curve. Its cloud-based design allows for remote management, simplifying staff training across multiple properties.
Both platforms excel in usability, but Yanolja’s on-premise system is slightly more praised for operational clarity. Edge: Yanolja Cloud Solution.
Yanolja’s system offers a unique feature—on-premise deployment—which is rare among PMS providers. SkyTouch, however, packs a whopping 27 features, including housekeeper modules, guest CRM, booking engine, revenue management, channel manager, and automated night audit.
SkyTouch’s additional features give your team tools for dynamic pricing, guest engagement, and real-time reporting, with many functions absent in Yanolja. However, Yanolja’s integrated approach simplifies operations with fewer separate modules.
In terms of sheer feature count, SkyTouch leads. But Yanolja’s on-premise control and integration capabilities are unmatched. Edge: SkyTouch Technology.
Yanolja Cloud Solution has a nearly perfect customer support rating of 4.79/5, with users citing dedicated, helpful support teams that facilitate smooth onboarding and ongoing assistance. One reviewer states, “Their support team really makes you comfortable with the software and helps you perform better.”
SkyTouch scores a solid 4.5/5, with reviews praising its professionalism but noting occasional delays in resolving long-standing issues. Some users mention support responsiveness could improve, especially during system bugs.
Overall, Yanolja’s support is slightly more favored, thanks to its recent review data and high satisfaction scores. Edge: Yanolja Cloud Solution.
Yanolja Cloud Solution connects with 157 verified partners, including Xero, QuickBooks, Revinate, and SiteMinder, providing extensive options for third-party integrations. SkyTouch offers 33 verified partners, including major names like Oracle Hospitality and HelloShift, but its integration pool is more limited.
Both systems share 9 common integrations, but Yanolja’s broader partner network means more flexibility for your existing systems. If integrations are critical, Yanolja’s marketplace is more comprehensive.
Edge: Yanolja Cloud Solution.
Yanolja’s platform has a high overall rating of 4.25/5 based on 662 reviews, with a recent review count of zero but consistent high scores in support and ease of use. Hotel segments like resorts and independents particularly appreciate its control and integration features.
SkyTouch’s rating is 3.5/5 from 119 reviews, with many comments about bugs and limited customization. Its reviews tend to be less recent, making the data slightly outdated.
Given the more recent, numerous reviews, Yanolja’s higher rating and user satisfaction are clear advantages. Edge: Yanolja Cloud Solution.
Yanolja’s system costs $100 per month with no implementation or trial fees, making it more affordable for small to mid-sized hotels seeking a budget-friendly, full-featured system. SkyTouch charges $600 per month, reflecting its broader feature set and cloud-based infrastructure.
Yanolja’s lower price point makes it attractive for properties looking to maximize value without sacrificing core functionalities. SkyTouch justifies its higher cost with extensive features and cloud accessibility.
Not ideal if your hotel prefers quick setup or has limited IT support, as on-premise systems demand more initial configuration.
Not ideal if your hotel needs extensive customization or has a history of software bugs that require frequent fixes.
Yanolja Cloud Solution offers a robust, on-premise PMS with high security, deep integrations, and a 91.85/100 rating based on reviews. Its core strengths are integration, control, and support, making it ideal for large or security-conscious hotels.
SkyTouch excels with its comprehensive feature set, cloud accessibility, and user-friendly design, but suffers from bugs and limited customization. It’s better suited for mid-sized hotels or properties that prioritize ease of use and rapid deployment.
If your hotel values security, control, and a proven high user rating, Yanolja is the more reliable choice today. For properties seeking a flexible, feature-rich, and easy-to-learn system, SkyTouch remains a solid option.
This analysis is based on current reviews, ratings, and feature comparisons. Your final decision should consider your hotel’s size, segment, IT capacity, and operational priorities.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $100/mo | From $600/mo |
According to HTR's product database, Yanolja Property Management System and SkyTouch Technology share 0 features. Here are the key differences — features one has that the other lacks.
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| Ancillary revenue tracking | ||
| Calendar view | ||
| Custom rates | ||
| Guest profiles | ||
| Housekeeping module | ||
| On premise | ||
| Online 24/7 support |
Showing top differences. 16 more features differ between these products.
We analyzed 1 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"We are finding great value and payback versus anything else out there on the market, and I have seen them all."
What hoteliers love
Many reviews highlight the system's user-friendly design, making it accessible for new staff and ensuring quick adoption. The intuitive interface simp... Many reviews highlight the system's user-friendly design, making it accessible for new staff and ensuring quick adoption. The intuitive interface simplifies daily operations, particularly in reservations and billing workflows.
Yanolja is commended for its reliability, with users noting it as a robust, stable system that improves departmental efficiency and accuracy. The plat... Yanolja is commended for its reliability, with users noting it as a robust, stable system that improves departmental efficiency and accuracy. The platform's support in streamlining both front office and revenue management is particularly valued.
Users praise Yanolja for its seamless integration of PMS, Channel Manager, POS, and Booking Engine, enabling efficient operations through real-time up... Users praise Yanolja for its seamless integration of PMS, Channel Manager, POS, and Booking Engine, enabling efficient operations through real-time updates that prevent overbookings and ensure inventory accuracy. The integration notably simplifies reservation handling and outlet billing.
Where hoteliers push back
While the system excels in operational efficiency, users frequently request more advanced reporting options and customizable dashboards to better moni... While the system excels in operational efficiency, users frequently request more advanced reporting options and customizable dashboards to better monitor performance and support decision-making processes.
Certain advanced features, such as WhatsApp invoicing and deeper CRM integration, are anticipated by users to further enhance guest communication and... Certain advanced features, such as WhatsApp invoicing and deeper CRM integration, are anticipated by users to further enhance guest communication and operational efficiency.
Ranks higher for
Unique capabilities
What hoteliers love
Users consistently praise SkyTouch for its intuitive, easy-to-navigate system. Many highlight how quickly new staff members can be trained, thanks to... Users consistently praise SkyTouch for its intuitive, easy-to-navigate system. Many highlight how quickly new staff members can be trained, thanks to the interface's simplicity. This aspect makes SkyTouch particularly well-suited for properties that frequently onboard new employees.
SkyTouch's customer support receives mixed feedback. Many users commend the support team for their professionalism and helpfulness. However, others cr... SkyTouch's customer support receives mixed feedback. Many users commend the support team for their professionalism and helpfulness. However, others criticize the extended waiting times and the fact that long-standing issues remain unresolved despite multiple reports.
SkyTouch's cloud-based system is appreciated for its remote access capability. This allows hotel managers to monitor operations, make rate changes, an... SkyTouch's cloud-based system is appreciated for its remote access capability. This allows hotel managers to monitor operations, make rate changes, and check reports from any location with internet access, which is a significant advantage for multi-property managers.
Where hoteliers push back
While SkyTouch offers a range of features, users report that the system's customizability is limited. Specific areas of concern include the inability... While SkyTouch offers a range of features, users report that the system's customizability is limited. Specific areas of concern include the inability to tailor reports, user interface layouts, and reservation processes to meet unique property needs.
Many users express frustration with SkyTouch due to recurring software bugs and glitches. These issues range from intermittent system crashes and logi... Many users express frustration with SkyTouch due to recurring software bugs and glitches. These issues range from intermittent system crashes and login problems to malfunctioning features like the tape chart and housekeeping modules. Users cite the need for more robust bug fixes and quicker resolutions from the support team.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Yanolja Property Management System and SkyTouch Technology share many core Property Management Systems features, but each has unique capabilities. Yanolja Property Management System offers 157 verified integration partners, while SkyTouch Technology offers 33. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Yanolja Property Management System leads in ease of use at 4.8/5 vs 4.7/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Yanolja Property Management System: No. SkyTouch Technology: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Yanolja Cloud Solution has an HT Score of 92 and SkyTouch Technology has 77. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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