ezypay vs. ROH:
Which Is Right for You?

The Decision

When evaluating payments processing software for your hotel, you want a solution that simplifies transactions, enhances cash flow, and integrates smoothly into your operations. ezypay by ezypay offers basic payment handling, but it has no reviews or recent data, making it impossible to gauge reliability or customer satisfaction. ROH by ROH, however, boasts 65 reviews in the last six months, a 100/100 rating on HotelTechReport, and a 4.97/5 customer support score—far more reliable for your decision.

Given the critical importance of recent feedback and proven performance, ROH is clearly the stronger choice. But how do these two compare across key aspects that matter to your hotel?

Is ezypay or ROH Better for Hotels?

ezypay presents itself as a straightforward payments platform, yet it lacks any user reviews or ratings to confirm its effectiveness in real hotel environments. Conversely, ROH has amassed 65 reviews in the last six months, with a near-perfect NPS of 9.91/10, indicating high user satisfaction and frequent positive feedback.

While ezypay may seem a tempting minimal-cost option, its absence of recent reviews raises questions about ongoing support and usability. ROH’s detailed reviews highlight its ease of use, automation, and support, making it a more dependable choice for hotels seeking reliable payment processing solutions.

ROH vs ezypay: Which Should Your Hotel Choose?

If your hotel needs a comprehensive, feature-rich payments platform that automates invoicing, manages credit card authorizations, and integrates with multiple payment methods, ROH is the clear winner. Its 19 unique features, including refund management, recurring payments, and payment splitting, address complex hotel payment scenarios.

On the other hand, if your hotel only requires a simple payment gateway without advanced features or support, ezypay’s minimal offering might suffice—but with no reviews or recent data, it’s a risky choice. For hotels focused on operational efficiency, ROH’s proven track record makes it the smarter investment.

Is ezypay or ROH Easier to Use?

ezypay offers no publicly available ratings or feedback—its usability remains unverified. ROH, however, scores 4.95/5 in ease of use based on recent reviews, with users praising its intuitive interface and straightforward payment processes. Reviewers mention that both staff and clients find ROH simple to navigate, significantly reducing training time and errors.

Given the lack of data for ezypay, and the consistently positive reviews for ROH, the edge clearly goes to ROH for user-friendliness and onboarding experience.

Which Has Better Features: ezypay or ROH?

ezypay provides no additional features beyond basic payment processing. In contrast, ROH offers 19 features, including refund management, pre-authorizations, payment splitting, Apple Pay and Google Pay acceptance, installment plans, chargeback management, and PCI compliance. These features support a broad range of payment scenarios, particularly beneficial for hotels with complex billing needs.

ROH's extensive feature set makes it a better fit for hotels seeking a versatile platform capable of handling diverse payment requirements. Edge: ROH.

Which Has Better Customer Support: ezypay or ROH?

ezypay’s support information is non-existent; no reviews or ratings are available to assess its support quality. ROH, on the other hand, boasts a 4.97/5 support rating, with reviews indicating highly responsive, knowledgeable, and helpful service. Hotel staff appreciate ROH’s onboarding and ongoing support, which help ensure smooth operation.

Given the absence of data on ezypay support, the clear advantage goes to ROH for customer service and onboarding quality. Edge: ROH.

Which Has More Integrations: ezypay or ROH?

ezypay has only one verified integration—Yanolja Cloud Solution—limiting its connectivity options. ROH, meanwhile, also offers a single verified integration—Oracle Hospitality—but it is a well-established name in hospitality tech.

While both platforms currently support only one verified partner, ROH’s broader industry presence and focus on integrations suggest it might develop more connections over time. Still, based on available data, the edge remains with ROH for future scalability.

Which Do Hoteliers Rate Higher: ezypay or ROH?

ezypay has no reviews or ratings, so no hotel feedback is available. ROH, with 65 recent reviews, is rated 4.97/5 for customer support and 100/100 on HotelTechReport, indicating high overall satisfaction.

Hotels across various segments, especially luxury and independent properties, consistently praise ROH’s usability and support. Its recent reviews make it a much more credible and trusted solution, so the edge goes to ROH in this category.

How Much Do ezypay and ROH Cost?

ezypay does not publicly disclose its pricing structure. ROH charges a $100 monthly base fee, with no freemium or usage-based charges, but specific total costs depend on your hotel’s size and needs.

Given the lack of transparent pricing for ezypay, and the straightforward fee structure of ROH, the latter’s cost model offers more clarity and predictability.

What Type of Hotel Should Use ezypay?

• Hotels that require minimal payment processing and do not need advanced features or integrations.
• Small boutique hotels or hostels with simple transaction needs.
• Teams seeking a low-cost, straightforward gateway without extensive automation.
• Hotels that operate primarily in regions where ezypay has local solutions.

Not ideal if your hotel needs automation, detailed invoicing, or multiple payment methods. The absence of recent reviews makes ezypay a risky choice for hotels looking for reliability.

What Type of Hotel Should Use ROH?

• Hotels with complex billing needs, such as resorts, conference hotels, or properties with multiple revenue streams.
• Hotels seeking automation in invoicing, refunds, and payment scheduling.
• Hotels that value extensive integrations with PMS or other hotel systems.
• Hotels that prioritize strong support and recent user feedback.

Not ideal if your hotel operates in regions outside ROH’s current presence or prefers a very simple payment process with minimal features.

ROH vs ezypay: The Bottom Line for Hotels

The core difference is that ezypay offers a minimal, unspecified payments gateway, while ROH provides a feature-rich, well-reviewed platform with a proven track record. ROH’s recent reviews and high ratings demonstrate its ability to meet the needs of diverse hotel types and operational complexities.

If your hotel needs automation, multiple payment options, and reliable support, choosing ROH offers clear advantages. It’s especially suited for hotels that want a scalable, modern solution with genuine user validation.

However, if your hotel only occasionally processes payments and lacks complex needs, ezypay might be sufficient. But given the absence of recent feedback and reviews, it’s a risky choice for hotels committed to operational efficiency and customer satisfaction.

In summary, ROH stands out as the more dependable, feature-rich, and well-supported payment solution for your hotel. Its recent reviews and broader capabilities make it a safer, more strategic investment compared to ezypay’s unverified minimal offering.