The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 147 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Feedier shines .
Revinate shines in ease of use and customer support — especially for independent properties (4.9/5) , with exclusive features like Guest satisfaction surveys and Email.
Side-by-side ratings based on 147 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $100/mo |
| Verified Reviews | 0 | 147 |
After analyzing 147 verified reviews, Feedier users most value its , while Revinate users highlight guest feedback and review management, ease of use and user interface, comprehensive analytics and reporting. Click any theme to see what reviewers say.
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Guest Feedback and Review Management
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Ease of Use and User Interface
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Comprehensive Analytics and Reporting
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Revenue Increase through Email Campaigns and Upselling
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Email Design and Flexibility
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Automatic Detection of Invalid Email Addresses
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How each product ranks among Guest Survey Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #7 0 reviews | #3 18 reviews |
| Mid-Size (25-74 rooms) ▾ | #12 0 reviews | #2 75 reviews |
| Large (75-199 rooms) ▾ | — | #1 36 reviews |
| X-Large (200+ rooms) ▾ | — | #3 12 reviews |
By Property Type
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| Boutique ▾ | #12 0 reviews | #2 71 reviews |
| Luxury ▾ | — | #2 75 reviews |
| Branded / Chain ▾ | — | #2 54 reviews |
| Extended Stay ▾ | — | #3 8 reviews |
By Region
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| North America ▾ | #10 0 reviews | #1 64 reviews |
| Europe ▾ | #8 0 reviews | #3 45 reviews |
| Asia Pacific ▾ | — | #2 14 reviews |
| Middle East ▾ | — | #2 6 reviews |
Choosing between Feedier by Feedier and Revinate (Surveys) hinges on your hotel’s needs for guest feedback management. Both platforms aim to gather, analyze, and act on guest insights, but they approach these objectives quite differently. Feedier promises real-time, automated feedback collection with an AI-backed focus, while Revinate emphasizes comprehensive survey customization, reputation management, and a strong online review push. Which aligns better with your hotel’s priorities?
Feedier attempts to streamline feedback processes through an intuitive AI-driven interface, but it has no recent reviews to validate its current performance. Conversely, Revinate boasts over 100 recent reviews, with a high overall score, making it the more trusted choice for hoteliers seeking proven results. Are you ready to see which fits your hotel best?
Feedier and Revinate serve the same fundamental purpose: helping your team understand your guests better. Feedier is designed to automatically collect feedback in real time and provide straightforward insights, making it ideal for hotels eager to implement automatic, scalable feedback loops. Revinate, on the other hand, combines customizable surveys, reputation management, and online review publishing, enabling hotels to actively shape their online reputation.
Feedier’s AI-driven approach simplifies feedback collection but currently lacks recent reviews to substantiate its efficacy. Revinate’s extensive review base and recent feedback demonstrate its reliability, especially for hotels that want proven tools for reputation and guest satisfaction. Which platform’s approach aligns with your hotel’s operational style?
If your hotel needs an automated feedback collection system that emphasizes real-time insights and minimal manual work, Feedier might be the right fit. Its AI-backed platform is designed to facilitate large-scale actions based on guest sentiment, making it suitable for hotels prioritizing operational efficiency and quick response.
If you require a more comprehensive survey tool that integrates guest feedback with reputation management, review publishing, and targeted marketing campaigns, Revinate is the clear choice. Its feature set supports hotels looking to boost online ratings and leverage detailed, segmented guest data for marketing.
Revinate’s robust, recent review count and high NPS scores underscore its effectiveness for hotels that need proven, scalable solutions. Which of these core strengths will serve your hotel's goals better?
Revinate’s user interface is rated 4.68/5, with reviews praising its intuitive design and straightforward campaign creation. Its onboarding process averages 4.49/5, and users frequently mention how easy it is for staff to adopt without extensive training, supported by strong customer support.
Feedier currently has no recent reviews, making it difficult to assess ease of use, but its marketing claims focus on an intuitive platform. Given the lack of current user feedback, Revinate’s well-documented positive experience provides a clear edge in usability.
Edge: Revinate.
Revinate offers 13 shared features along with 10 exclusive features such as social review tracking, customizable questions, conditional logic, segmented surveys, and SMS review collection. These tools support detailed guest feedback, reputation management, and targeted marketing.
Feedier, by contrast, does not list any unique features and appears to focus mainly on real-time, automated feedback collection with AI insights. With a richer feature set and proven reputation-enhancement tools, Revinate clearly leads in capabilities.
Edge: Revinate.
Revinate’s support ratings average 4.53/5, with reviews highlighting quick responses and effective assistance. Users appreciate how responsive and helpful Revinate’s customer service has been, particularly during onboarding and campaign setup.
Feedier has no recent reviews available, making it hard to judge support quality. Based on Revinate’s extensive user feedback and ongoing support, it remains the stronger option for hotels that prioritize responsive customer service.
Edge: Revinate.
Revinate boasts 98 verified integrations, including systems like Incite Response, HotelTime, RoomRaccoon, and more. These integrations facilitate seamless data synchronization, especially with PMS and marketing platforms, enhancing operational workflows.
Feedier has no listed verified partners, limiting its integration scope. For hotels relying on a broad ecosystem of hotel management and marketing tools, Revinate’s extensive integration network is a decisive advantage.
Edge: Revinate.
Revinate’s recent reviews and high ratings—4.65/5 overall, 4.68/5 for ease of use, and a 9.24/5 NPS—demonstrate strong hotel trust. Hotels of various sizes, especially those seeking reputation management and detailed analytics, rate Revinate highly.
Feedier has no recent reviews, making it impossible to gauge current hotel satisfaction. Given the existing feedback, Revinate’s high ratings make it the more trusted and recommended platform.
Edge: Revinate.
Feedier’s pricing details are unavailable, leaving uncertainty about its value proposition. Revinate charges a base price of $100/month, with no mention of additional fees, offering transparency and scalability for hotels of all sizes.
While Feedier’s lack of pricing information presents a challenge, Revinate’s clear, affordable pricing makes budgeting straightforward. For hotels seeking predictable costs, Revinate offers a tangible financial framework.
Not ideal if you need advanced survey customization, online review publishing, or extensive integration with other hotel management tools, as Feedier offers fewer advanced features.
Not ideal if your hotel has a very limited number of rooms or prefers a simple, no-frills survey system, as Revinate’s feature set may be more than you need.
Revinate’s core strength lies in its comprehensive reputation and guest feedback management capabilities backed by a large user base and recent reviews. Its extensive integrations, detailed analytics, and proven track record make it the more reliable choice for most hotels seeking measurable results.
Feedier offers an innovative approach with AI-powered feedback collection, but the absence of recent reviews and fewer features make it less suitable for hotels that need proven, scalable solutions. Its focus on automation could appeal to hotels wanting a simple, automated feedback tool, but only once it gains more trust through user feedback.
If your hotel’s priorities are reputation management, detailed analytics, and proven success, Revinate is the clear pick. Choose Feedier if your focus is on automating feedback collection with minimal manual effort and you’re willing to test a less proven platform.
This comparison aims to guide your decision based on recent data, hotel needs, and the strengths of each platform. Prioritize the platform that aligns with your operational goals, guest engagement strategy, and technological ecosystem.
According to HTR's product database, Feedier and Revinate (Surveys) share 13 features. Here are the key differences — features one has that the other lacks.
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| Certified TripAdvisor Review Collection Partner | ||
| Conditional logic | ||
| Customizable questions | ||
| Net Promoter Score (NPS) | ||
| Segmented surveys | ||
| Social review tracking |
We analyzed 2 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Revinate Marketing makes it really easy for my team to react quickly to market demands. It’s intuitive and easy to use. We can go from idea to launch in less than an hour."
What hoteliers love
Revinate excels in aggregating guest feedback from multiple online platforms into a single dashboard, making it easier for hoteliers to monitor and re... Revinate excels in aggregating guest feedback from multiple online platforms into a single dashboard, making it easier for hoteliers to monitor and respond to reviews. This feature improves the guest experience by ensuring timely responses and addressing areas needing improvement.
Users find Revinate's interface to be intuitive and user-friendly, enhancing accessibility for various team members. The platform simplifies complex t... Users find Revinate's interface to be intuitive and user-friendly, enhancing accessibility for various team members. The platform simplifies complex tasks such as segmenting guest data and running detailed reports, saving time and effort for hotel staff.
Revinate offers robust analytical tools that empower hoteliers to make data-driven decisions. The reporting features allow for comprehensive breakdown... Revinate offers robust analytical tools that empower hoteliers to make data-driven decisions. The reporting features allow for comprehensive breakdowns of guest feedback, campaign performance, and other key metrics, which aid in operational and strategic planning.
Where hoteliers push back
While users appreciate the email campaign feature, several reviews mention the limitations in design flexibility. Adding more templates and customizat... While users appreciate the email campaign feature, several reviews mention the limitations in design flexibility. Adding more templates and customization options could enhance user experience and the effectiveness of marketing campaigns.
The need for better automatic detection of invalid email addresses was a recurring theme. Improving this feature could save hoteliers time and reduce... The need for better automatic detection of invalid email addresses was a recurring theme. Improving this feature could save hoteliers time and reduce errors in email campaigns.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Feedier and Revinate (Surveys) share many core Guest Survey Software features, but each has unique capabilities. Feedier offers 0 verified integration partners, while Revinate (Surveys) offers 98. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Revinate (Surveys) leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Feedier: No. Revinate (Surveys): No. Neither product currently offers a free tier. Most Guest Survey Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Feedier has an HT Score of 0 and Revinate has 63. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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