FelhőMatrac vs. Profitroom Suite: Which Is Right for You?

Updated May 16, 2026  ·  46 verified reviews analyzed

TLDR

We analyzed 46 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

FelhőMatrac shines .

Profitroom shines in ease of use and customer support , with exclusive features like Mobile App and Guest profiles.

See the full breakdown below ↓

How Does FelhőMatrac Compare to Profitroom Suite?

Side-by-side ratings based on 46 verified hotelier reviews on HTR.

HTScore
0
94
Likelihood to Recommend
0%
92%
Ease of Use
0.0/5
4.7/5
Customer Support
0.0/5
4.6/5
Value for Money
0.0/5
4.5/5
Starting Price Contact sales From $1,300/mo
Verified Reviews 0 46

What Are the Pros and Cons of FelhőMatrac vs Profitroom Suite?

After analyzing 46 verified reviews, FelhőMatrac users most value its , while Profitroom users highlight user-friendliness and intuitiveness, crm and personalization, system updates and feature development. Click any theme to see what reviewers say.

FelhőMatrac Profitroom Profitroom
Pros
+ User-friendliness and Intuitiveness
+ CRM and Personalization
+ System Updates and Feature Development
+ Customer Service
Cons
Integration Challenges

FelhőMatrac vs Profitroom: Rankings by Hotel Segment

How each product ranks among Hotel Reservations Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment FelhőMatrac Profitroom Profitroom
Small (10-24 rooms) #4 10 reviews
Mid-Size (25-74 rooms) #3 29 reviews
Large (75-199 rooms) #5 4 reviews
X-Large (200+ rooms) #3 3 reviews

By Property Type

Segment FelhőMatrac Profitroom Profitroom
Boutique #5 12 reviews
Luxury #4 20 reviews
Branded / Chain #6 10 reviews
Extended Stay #2 6 reviews

By Region

Segment FelhőMatrac Profitroom Profitroom
North America #8 1 reviews
Europe #2 31 reviews
Asia Pacific #5 1 reviews
Middle East #7 1 reviews

Is FelhőMatrac or Profitroom Better for Hotels?

FelhőMatrac and Profitroom both aim to streamline reservations but diverge sharply in scope and support. FelhőMatrac offers a simple reservation method with no verified features or recent reviews, making it difficult to gauge its real-world performance. Profitroom, on the other hand, provides a broad set of features, integrations, and recent, positive reviews, making it a more trustworthy choice.

Profitroom’s 42 reviews, mostly recent, with a 9.19/5 NPS score, showcase high customer satisfaction, contrasting FelhőMatrac's absence of reviews or ratings. The question remains: which platform better aligns with your hotel’s growth goals?


Profitroom vs FelhőMatrac: Which Should Your Hotel Choose?

If your hotel needs a complete reservation and revenue management system, go with Profitroom. Its extensive features—including RMS, PMS, metasearch integration, and a mobile app—support complex operations and multi-property management, ideal for mid-sized to large hotels or hotel groups.

If your team is looking for a simple, possibly free or lightweight solution with minimal features, FelhőMatrac might be considered. However, the lack of recent reviews, verified integrations, and a clear roadmap makes it a less reliable choice for hotels aiming for growth.


Is FelhőMatrac or Profitroom Easier to Use?

Profitroom scores a strong 4.69/5 for ease of use, with positive reviews highlighting its intuitive design, helpful onboarding, and staff adoption success. Its platform is praised for simple navigation and comprehensive training resources, making staff onboarding quicker.

FelhőMatrac’s rating is 0/5, with no available review details, suggesting it may lack user-friendly features or support. Without recent user feedback, it's impossible to confirm its ease of use or how quickly your team could adapt.

Edge: Profitroom.


Which Has Better Features: FelhőMatrac or Profitroom?

Profitroom provides 20 distinct features, including RMS, PMS, metasearch connectivity, call center, dynamic pricing, and guest profiles—features that FelhőMatrac does not list. Its ability to support multiple properties, content management, and advanced reporting give it a competitive edge.

FelhőMatrac lacks documented features or integrations, which limits its capability. For hotels seeking a feature-rich platform, Profitroom’s offering is far more comprehensive.

Edge: Profitroom.


Which Has Better Customer Support: FelhőMatrac or Profitroom?

Profitroom’s support scores 4.55/5, with reviews emphasizing quick, knowledgeable responses and personalized assistance. Hoteliers appreciate their responsiveness, which aids smooth operations.

FelhőMatrac offers no support ratings or recent reviews, making it impossible to evaluate its customer service. Given the importance of reliable support, Profitroom’s proven performance is a clear advantage.

Edge: Profitroom.


Which Has More Integrations: FelhőMatrac or Profitroom?

Profitroom integrates with 66 verified partners, including major PMS, channel managers, and metasearch platforms, providing seamless connectivity. FelhőMatrac has no listed verified integrations, limiting its ability to fit into existing hotel tech stacks.

Hotels seeking a system that easily connects with other tools should favor Profitroom, which supports a broad ecosystem of partners for flexibility and efficiency.

Edge: Profitroom.


Which Do Hoteliers Rate Higher: FelhőMatrac or Profitroom?

Profitroom’s recent reviews emphasize its user-friendliness and support, contributing to a high NPS score of 9.19/5. The platform is well-rated across hotel segments, especially for medium to large properties and groups.

FelhőMatrac has no recent reviews or ratings, making it impossible to gauge user satisfaction. Based on available data, hoteliers prefer Profitroom’s proven track record and positive feedback.

Edge: Profitroom.


How Much Do FelhőMatrac and Profitroom Cost?

FelhőMatrac offers no publicly available pricing details or trial information. Profitroom charges a base price of $1,300 per month, with no mention of additional fees or tiers.

This transparency makes it easier for your hotel to evaluate ROI and plan budgets, favoring Profitroom’s clear pricing model.


What Type of Hotel Should Use FelhőMatrac?

  • Hotels that require a basic reservation platform with minimal complexity.
  • Small properties or startups testing the waters of online bookings.
  • Hotels with very limited budgets or those looking for a free solution.
  • Teams that prefer very simple, straightforward tools with no need for integrations.
  • Not ideal if your hotel aims to scale, needs advanced features, or seeks reliable support.

What Type of Hotel Should Use Profitroom?

  • Hotels seeking a full suite of reservation, revenue management, and marketing tools.
  • Hotel groups managing multiple properties with centralized control.
  • Hotels prioritizing integrations with PMS, channel managers, and metasearch.
  • Teams looking for detailed reporting, dynamic pricing, and guest profiles.
  • Not ideal if your hotel is very small, budget-constrained, or prefers a minimal setup.

Profitroom vs FelhőMatrac: The Bottom Line for Hotels

Profitroom is a comprehensive reservation and management platform supported by recent, positive reviews, high customer satisfaction, and extensive integrations. It’s suited for hotels and groups aiming to grow revenue, streamline operations, and provide personalized guest experiences.

FelhőMatrac lacks recent reviews, verified features, and integrations, making it unsuitable for hotels seeking reliable, scalable solutions. Its minimal presence and unclear support history place it well behind Profitroom in the current market.

If your hotel needs a proven, feature-rich system with excellent support and integrations, Profitroom is the clear choice. FelhőMatrac might only be an option if your priorities are extremely basic reservations with no growth expectations.

How Much Do FelhőMatrac and Profitroom Suite Cost?

Hotel Reservations Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

FelhőMatrac Profitroom Profitroom
Starting Price From $1,300/mo

Which Features Does FelhőMatrac Have That Profitroom Suite Doesn't (and Vice Versa)?

According to HTR's product database, FelhőMatrac and Profitroom Suite share 0 features. Here are the key differences — features one has that the other lacks.

Feature FelhőMatrac Profitroom Profitroom
Call center functionality
Dynamic Pricing
Metasearch connectivity
PMS connectivity
RMS connectivity
Support for Weekly & Monthly Rates

Showing top differences. 8 more features differ between these products.

FelhőMatrac vs Profitroom: The Bottom Line

FelhőMatrac
0.0/5 from 0 reviews
0.0/5 ease of use 0.0/5 support 0 integrations
Visit Profile
Profitroom
Profitroom
4.6/5 from 46 reviews

What hoteliers love

User-friendliness and Intuitiveness 77% positive

Profitroom's platform is commended for its user-friendly and intuitive design, making it easy for staff to navigate and implement. The onboarding proc... Profitroom's platform is commended for its user-friendly and intuitive design, making it easy for staff to navigate and implement. The onboarding process and training are noted for ensuring staff are well-acquainted with its features.

CRM and Personalization 70% positive

The CRM system is a standout feature, allowing hoteliers to manage guest relationships effectively, tailoring services to guest preferences. This lead... The CRM system is a standout feature, allowing hoteliers to manage guest relationships effectively, tailoring services to guest preferences. This leads to higher satisfaction and loyalty but some users desire more flexibility and editing capabilities within the CRM.

System Updates and Feature Development 89% positive

Users appreciate the regular announcements and rollouts of new functionalities that keep Profitroom up to date with modern tech trends. However, some... Users appreciate the regular announcements and rollouts of new functionalities that keep Profitroom up to date with modern tech trends. However, some anticipate more comprehensive statistical tools and newsletter improvements.

Where hoteliers push back

Integration Challenges 67% negative

Some users report difficulties with Profitroom's integration with existing hotel systems, which can hinder operational efficiency and cross-system wor... Some users report difficulties with Profitroom's integration with existing hotel systems, which can hinder operational efficiency and cross-system workflows. Specific dissatisfaction includes limitations in mapping between systems and insufficient CRM flexibility.

Unique capabilities

RMS connectivity PMS connectivity Metasearch connectivity Call center functionality Dynamic Pricing
4.7/5 ease of use 4.6/5 support 66 integrations
Visit Website

Where the ratings diverge most

Ease of Use Profitroom 4.7 vs 0.0 (+4.7)
Customer Support Profitroom 4.6 vs 0.0 (+4.6)
Value for Money Profitroom 4.5 vs 0.0 (+4.5)
Onboarding Profitroom 4.6 vs 0.0 (+4.6)

Frequently Asked Questions About FelhőMatrac vs Profitroom Suite

Can FelhőMatrac replace Profitroom Suite?

It depends on your requirements. FelhőMatrac and Profitroom Suite share many core Hotel Reservations Software features, but each has unique capabilities. FelhőMatrac offers 0 verified integration partners, while Profitroom Suite offers 66. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Profitroom Suite leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do FelhőMatrac or Profitroom Suite offer a free plan?

FelhőMatrac: No. Profitroom Suite: No. Neither product currently offers a free tier. Most Hotel Reservations Software vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank FelhőMatrac and Profitroom Suite?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. FelhőMatrac has an HT Score of 0 and Profitroom has 94. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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