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FifthKeys vs. Stayntouch:
Which Is Right for You?
TLDR
We analyzed 370 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
FifthKeys Incorp. shines , with exclusive features like On premise and Guest CRM.
Stayntouch shines in ease of use and customer support — especially for brand properties (4.9/5) , with exclusive features like Mobile App and Tablet/Kiosk Check-in.
How Does FifthKeys Compare to Stayntouch?
Side-by-side ratings based on 370 verified hotelier reviews on HTR.
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| Starting Price | From $100/mo | From $800/mo |
| Verified Reviews | 0 | 370 |
What Are the Pros and Cons of FifthKeys vs Stayntouch?
After analyzing 370 verified reviews, FifthKeys Incorp. users most value its , while Stayntouch users highlight user-friendly interface, integration and onboarding, system performance and reliability. Click any theme to see what reviewers say.
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User-Friendly Interface
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Integration and Onboarding
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System Performance and Reliability
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Reservation Management
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Reporting and Analytics
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Room Management and Housekeeping
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Reservation Management
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FifthKeys Incorp. vs Stayntouch: Rankings by Hotel Segment
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #18 51 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #5 208 reviews |
| Large (75-199 rooms) ▾ | — | #7 29 reviews |
| X-Large (200+ rooms) ▾ | — | #2 58 reviews |
By Property Type
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| Boutique ▾ | — | #6 220 reviews |
| Luxury ▾ | — | #6 180 reviews |
| Branded / Chain ▾ | — | #3 152 reviews |
| Extended Stay ▾ | — | #14 17 reviews |
By Region
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| North America ▾ | — | #4 262 reviews |
| Europe ▾ | — | #12 64 reviews |
| Asia Pacific | — | #21 3 reviews |
The Decision
Choosing the right property management system (PMS) is critical for your hotel’s operational efficiency, guest experience, and revenue growth. FifthKeys by FifthKeys Incorp. and Stayntouch are both designed to streamline hotel management, but they cater to different hotel needs and operational profiles. FifthKeys aims to unify multiple functions into a single AI-driven platform, while Stayntouch emphasizes ease of use, extensive integrations, and mobile capabilities. Which one aligns better with your hotel’s strategic goals?
Is FifthKeys Incorp. or Stayntouch Better for Hotels?
FifthKeys Incorp. offers a unified platform that combines property management, revenue management, and guest engagement in one AI-powered dashboard. It is ideal if you want a scalable, all-in-one solution with features like dynamic upsell and multilingual concierge, especially for hotels aiming to maximize revenue from day one.
Stayntouch provides a cloud-based PMS renowned for its user-friendliness, quick onboarding, and extensive third-party integrations. It supports reservations, front desk, housekeeping, and multi-property management, making it a great choice for hotels prioritizing operational simplicity and guest experience. Do you need a single platform with AI-driven revenue tools or a flexible, easy-to-manage system with broad integrations?
Stayntouch vs FifthKeys Incorp.: Which Should Your Hotel Choose?
If your hotel needs a comprehensive, AI-powered platform that consolidates property management, revenue, and guest engagement, FifthKeys is the clear choice. Its all-in-one approach is perfect for hotels looking to boost total revenue per available room and streamline operations, especially in markets with multilingual or OTA-heavy operations.
If, however, your hotel requires a user-friendly interface, quick deployment, and extensive third-party integrations, Stayntouch outshines with its proven ease of use and robust multi-property capabilities. It’s ideal for hotels seeking to improve operational efficiency and guest satisfaction without the complexity of a fully AI-driven platform.
Is FifthKeys Incorp. or Stayntouch Easier to Use?
Stayntouch receives a near-perfect 4.7/5 rating for ease of use, backed by 317 reviews, with recent feedback praising its intuitive, mobile-friendly interface. Users highlight quick onboarding, seamless daily operations, and the ability to manage reservations and guest data effortlessly.
FifthKeys, on the other hand, has no reviews available, making it impossible to gauge user experience or onboarding quality. Based on the data, Stayntouch’s proven user-friendliness and high satisfaction ratings give it the edge in ease of use.
Edge: Stayntouch.
Which Has Better Features: FifthKeys Incorp. or Stayntouch?
FifthKeys offers 5 unique features, including on-premise deployment, a guest CRM, automated reminders, EPoS, and a Spa & Wellness module. These features cater to hotels seeking an integrated, AI-powered system capable of managing revenue, guest engagement, and additional amenities.
Stayntouch provides 17 features exclusive to it, such as a mobile app, integrated ID and passport scanners, tablet/kiosk check-in, guest app, real-time status updates, integrated payment processing, and centralized messaging. Its extensive feature set supports operational agility and guest convenience.
Edge: Stayntouch.
Which Has Better Customer Support: FifthKeys Incorp. or Stayntouch?
Stayntouch’s support ratings are high at 4.68/5, with recent reviews praising their quick, friendly support team and comprehensive onboarding. Users mention that support and training are efficient, with some noting improvements in support ticket processes.
FifthKeys, with no reviews available, cannot be evaluated for support quality. Given the recent positive feedback for Stayntouch, it holds the advantage in customer support.
Edge: Stayntouch.
Which Has More Integrations: FifthKeys Incorp. or Stayntouch?
Stayntouch boasts 188 verified integrations, including popular systems like RoomPriceGenie, STAAH, and other hotel-specific tools. This extensive partner network allows hotels to connect their existing systems easily, enhancing operational flexibility.
FifthKeys reports no verified integrations, which limits its ability to connect with third-party tools. For hotels relying on a broad ecosystem of integrations, Stayntouch is clearly superior.
Edge: Stayntouch.
Which Do Hoteliers Rate Higher: FifthKeys Incorp. or Stayntouch?
With 317 recent reviews, Stayntouch has a high overall rating of 4.56/5 and a likelihood to recommend of 94%. Hoteliers appreciate its intuitive interface, real-time cloud access, and ability to streamline operations across segments like boutique hotels and branded properties.
FifthKeys has no reviews, making it impossible to assess user satisfaction or ratings. The recent, high-volume reviews for Stayntouch strongly favor it as the more trusted solution.
Edge: Stayntouch.
How Much Do FifthKeys Incorp. and Stayntouch Cost?
FifthKeys charges a flat $100 monthly fee with no implementation or trial period, making it a budget-friendly option. Its on-premise deployment might involve additional setup costs depending on infrastructure.
Stayntouch’s pricing starts at $800 per month, with no mention of implementation fees or trials, reflecting its enterprise-grade platform. The higher price may be justified by its broader features, integrations, and support.
What Type of Hotel Should Use FifthKeys Incorp.?
- Hotels seeking an AI-driven, all-in-one platform that consolidates hotel operations and revenue optimization.
- Properties aiming for a scalable system with multilingual support and OTA integration.
- Hotels with the technical resources to manage an on-premise deployment.
- Teams looking to boost revenue through AI-driven upselling and room upgrades.
Not ideal if your hotel prefers cloud-based solutions or extensive third-party integrations. It may also not suit properties that prioritize ease of use over customization.
What Type of Hotel Should Use Stayntouch?
- Hotels that value simplicity, quick onboarding, and mobile management.
- Multi-property operators needing extensive third-party system connections.
- Hotels seeking a cloud-based solution with real-time data and contactless check-in.
- Properties emphasizing guest experience with features like kiosks and guest apps.
Not ideal if your hotel requires an AI-powered, integrated revenue management engine or on-premise deployment. Larger chains with complex revenue strategies might find FifthKeys more aligned.
The Bottom Line for Hotels
FifthKeys presents a unified, AI-powered platform focused on revenue and guest engagement, ideal for tech-savvy hotels seeking a single, scalable solution. Its lack of user reviews and integrations suggests it’s better suited for properties with in-house tech support and specific AI-driven goals.
Stayntouch excels in ease of use, support, and integration, backed by more than 300 recent reviews and extensive third-party partnerships. Its cloud-based nature makes it a versatile choice for most hotels seeking operational efficiency and guest satisfaction.
If rapid deployment, extensive integrations, and proven user satisfaction are priorities, Stayntouch is the more reliable choice. However, if your hotel’s focus is on AI-driven revenue maximization from a unified platform, FifthKeys might be worth considering despite limited review data.
Final Verdict
For most hoteliers evaluating these two options, Stayntouch is the clearly superior solution based on reviews and recent customer feedback. Its well-rounded feature set, ease of use, and extensive integrations make it the safer, more adaptable choice for hotels aiming to improve operations and guest satisfaction today.
FifthKeys might appeal to a niche market of AI-focused, tech-forward properties willing to trade proven support and integrations for a single-platform approach. But in the current market, its lack of review data and integration options make it a riskier investment.
Ultimately, if you want a trusted, scalable, and well-supported PMS, Stayntouch is your best bet.
How Much Do FifthKeys and Stayntouch Cost?
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $100/mo | From $800/mo |
Which Features Does FifthKeys Have That Stayntouch Doesn't (and Vice Versa)?
According to HTR's product database, FifthKeys and Stayntouch share 32 features. Here are the key differences — features one has that the other lacks.
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| Automated reminders | ||
| EPoS | ||
| Guest App | ||
| Guest CRM | ||
| ID Scanning & Registration Pre-fill | ||
| Integrated ID & Passport Scanner | ||
| Lobby Kiosk | ||
| Mobile App | ||
| On premise | ||
| Spa & Wellness Module | ||
| Tablet/Kiosk Check-in |
Showing top differences. 10 more features differ between these products.
Real-World Results: FifthKeys Incorp. vs Stayntouch by Business Goal
We analyzed 5 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Before leveraging Stayntouch PMS and Owner Relations, much of our old accounting processes were completed manually, including printing and hand-delivering statements to units, and..."
No published case study for this goal yet.
"As an independent hotel that runs above 100% occupancy on many nights, the TWA Hotel finds Stayntouch integral to our operations."
FifthKeys Incorp. vs Stayntouch: The Bottom Line
Unique capabilities
What hoteliers love
The system's intuitive design allows for easy navigation, making it suitable for training new staff quickly. The visual and organizational elements ar... The system's intuitive design allows for easy navigation, making it suitable for training new staff quickly. The visual and organizational elements are highlighted as aiding faster task execution and enhancing staff capability, thus improving guest interactions.
Stayntouch is noted for its seamless integration and smooth onboarding processes, facilitated by individual support from staff like David and Julia. T... Stayntouch is noted for its seamless integration and smooth onboarding processes, facilitated by individual support from staff like David and Julia. The guidance provided by these individuals was deemed invaluable, particularly for system transition and setup.
Stayntouch is generally reliable without major outages, providing continuous support via the cloud. Although positive, some users express concerns ove... Stayntouch is generally reliable without major outages, providing continuous support via the cloud. Although positive, some users express concerns over the speed of addressing complex issues amidst rapid company growth.
Where hoteliers push back
While generally praised for accessible reports that support operations, users cite a need for more adaptive reporting features. Some reports lack deta... While generally praised for accessible reports that support operations, users cite a need for more adaptive reporting features. Some reports lack detail or are hard to manipulate, highlighting the need for customizable analytics solutions.
Room assignments and housekeeping functionalities receive positive feedback for enhancing operational efficiency. However, users request better functi... Room assignments and housekeeping functionalities receive positive feedback for enhancing operational efficiency. However, users request better functionality in room diary visibility and tasks scheduling to address specific management needs.
Unique capabilities
Where the ratings diverge most
Frequently Asked Questions About FifthKeys vs Stayntouch
Can FifthKeys replace Stayntouch?
It depends on your requirements. FifthKeys and Stayntouch share many core Property Management Systems features, but each has unique capabilities. FifthKeys offers 0 verified integration partners, while Stayntouch offers 187. Review the feature comparison above to see where they differ before switching.
Which is better for small or independent hotels?
Small hotels should prioritize ease of use and fast onboarding. Stayntouch leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Do FifthKeys or Stayntouch offer a free plan?
FifthKeys: No. Stayntouch: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
How Does HTR Evaluate and Rank FifthKeys and Stayntouch?
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. FifthKeys Incorp. has an HT Score of 0 and Stayntouch has 91. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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