The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 109 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Flexkeeping shines in ease of use and customer support , with exclusive features like Guest requests and Mobile Request Dispatching.
RunShiftRun shines .
Side-by-side ratings based on 109 verified hotelier reviews on HTR.
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| Starting Price | From $300/mo | Contact sales |
| Verified Reviews | 109 | 0 |
After analyzing 109 verified reviews, Flexkeeping users most value its task management, staff communication, room and task assignments, while RunShiftRun users highlight . Click any theme to see what reviewers say.
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RunShiftRun
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Task Management
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Staff Communication
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Room and Task Assignments
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Mobile Accessibility
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Customization Options
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Integration with Other Systems
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Language Options
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How each product ranks among Staff Collaboration Tools vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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RunShiftRun
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| Small (10-24 rooms) ▾ | #6 12 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #7 53 reviews | — |
| Large (75-199 rooms) ▾ | #6 25 reviews | — |
| X-Large (200+ rooms) ▾ | #2 18 reviews | — |
By Property Type
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RunShiftRun
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| Boutique ▾ | #6 43 reviews | — |
| Luxury ▾ | #5 43 reviews | — |
| Branded / Chain ▾ | #7 33 reviews | — |
| Extended Stay ▾ | #7 15 reviews | — |
By Region
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RunShiftRun
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| North America ▾ | #12 8 reviews | — |
| Europe ▾ | #2 88 reviews | — |
| Asia Pacific | #10 1 reviews | — |
You're evaluating two staff collaboration tools for your hotel: Flexkeeping - Collaborations Suite by Flexkeeping and RunShiftRun. Both aim to improve communication, streamline operations, and enhance guest satisfaction, but they differ significantly in scope, user feedback, and regional presence. Flexkeeping boasts a robust feature set, high user ratings, and extensive global reach, while RunShiftRun remains less established with no available reviews or integrations. Which platform aligns best with your operational needs?
Flexkeeping is a comprehensive hotel operations management platform with nearly 100 reviews and a 4.97/5 rating, highlighting its popularity and recent positive feedback. RunShiftRun, with zero reviews and no verified partnerships, doesn't offer enough user data to support a confident choice. Flexkeeping’s clear strengths lie in its extensive features, proven support, and global presence, whereas RunShiftRun’s offerings are less transparent and untested by the broader hotel community.
Are you looking for a platform with proven success and active user engagement? Or are you willing to explore a less-established solution without reviews? Given the available data, Flexkeeping’s recent reviews and high satisfaction scores make it the stronger candidate.
If your hotel needs a detailed, feature-rich collaboration suite that integrates with your PMS and supports multi-property management, go with Flexkeeping. Its 98 reviews, mostly from hotels in Europe, North America, and Asia Pacific, show broad acceptance and proven ROI.
If, however, your focus is solely on guest-staff communication via a simple, perhaps less integrated platform, you might consider RunShiftRun—though its lack of reviews and integrations makes it a risky choice. For most hotels seeking reliability and proven results, Flexkeeping is the clear winner.
Flexkeeping scores an impressive 4.94/5 for ease of use, with positive feedback emphasizing its intuitive interface, smooth onboarding, and mobile accessibility. Users describe it as "user-friendly" with "quick setup" and "full staff acceptance," making adoption straightforward.
RunShiftRun, with no available ratings or reviews, offers no insight into usability. Without user feedback or a track record, we cannot confidently assess its simplicity or staff adoption.
Edge: Flexkeeping.
Flexkeeping offers 38 unique features, including guest requests, automated task routing, real-time task tracking, deep cleaning scheduling, analytics dashboards, and multi-language support. These features cater to detailed operational needs, ensuring task transparency and staff coordination.
RunShiftRun has no disclosed features, which leaves a significant gap in comparison. Its limited information suggests it lacks the scope and depth of Flexkeeping’s offerings.
Edge: Flexkeeping.
Flexkeeping maintains a stellar 4.91/5 support rating, with reviews citing "excellent support" and "timely service." Customers praise its onboarding process and ongoing assistance, which contributes to high staff adoption and smoother implementation.
RunShiftRun lacks any reviews or support ratings, making it impossible to evaluate its customer service quality. The absence of feedback favors Flexkeeping’s established reputation.
Edge: Flexkeeping.
Flexkeeping integrates with 24 verified partners, including major PMS, RMS, and room management systems like RoomRaccoon, Guesty, Oracle Hospitality, and Mews. These integrations enable hotels to connect operational workflows seamlessly.
RunShiftRun, with zero verified integrations, offers no proven connectivity to other systems, limiting its potential for integration-driven efficiency.
Edge: Flexkeeping.
Flexkeeping's 98 recent reviews, with an average rating of 4.97/5, indicate overwhelmingly positive hotelier perceptions. Hotels across segments, from luxury to resorts, report significant productivity gains, ROI, and staff satisfaction. For example, Strawberry Hotels praised a 570% ROI and improved staff wellbeing.
RunShiftRun has no reviews or ratings, making it impossible to gauge hotel satisfaction or segment-specific feedback.
Edge: Flexkeeping.
Flexkeeping charges a $300 monthly flat fee, with no trial or implementation fees, offering predictability and clear value. Pricing details for RunShiftRun are unavailable, suggesting it might lack transparent or standardized pricing.
Without concrete data for RunShiftRun, Flexkeeping’s transparent pricing provides a decisive advantage.
Not ideal if: You need a comprehensive, integrated operations platform with proven hotel-centric features, extensive reviews, and regional support.
Flexkeeping stands out through its extensive, feature-rich platform backed by nearly 100 recent reviews, high ratings, and global presence. Its broad integrations and proven support make it a dependable choice for hotels seeking operational efficiency and staff collaboration.
RunShiftRun, lacking reviews and integrations, remains an untested newcomer. While it may serve basic communication needs, the absence of verified data and user feedback makes it a risky choice for most hotels.
If your priority is a reliable, well-supported collaboration platform with proven results, Flexkeeping is the clear choice. For those willing to experiment without validation, RunShiftRun might be worth monitoring, but with caution.
Staff Collaboration Tools pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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RunShiftRun
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| Starting Price | From $300/mo | — |
According to HTR's product database, Flexkeeping - Collaborations Suite and RunShiftRun share 0 features. Here are the key differences — features one has that the other lacks.
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RunShiftRun
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| Automated Room Assignments | ||
| Guest requests | ||
| Lost & found | ||
| Lost & found module | ||
| Mobile Request Dispatching | ||
| Progress Tracking Dashboard |
Showing top differences. 26 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Flexkeeping completely transformed our workflow which led to an 80% reduction in the workload, simplifying processes and massively lowering our stress levels!"
RunShiftRun
No published case study for this goal yet.
"Every comment a guest makes gets immediately communicated throughout the whole hotel. Since it’s such a transparent platform, staff can react instantly, and management can stay inf..."
RunShiftRun
No published case study for this goal yet.
What hoteliers love
Users frequently highlight Flexkeeping’s robust task management features, including efficient assignment, tracking, and management of tasks which stre... Users frequently highlight Flexkeeping’s robust task management features, including efficient assignment, tracking, and management of tasks which streamline operations and save time. Enhanced organization has significantly improved team collaboration, creating a more stress-free workflow.
The platform is commended for enhancing interdepartmental communication, connecting housekeeping, reception, and technical services instantly without... The platform is commended for enhancing interdepartmental communication, connecting housekeeping, reception, and technical services instantly without delays. This seamless connection results in improved team efficiency and reduced communication errors.
Flexkeeping excels in room and task assignments, allowing hotels to allocate rooms to cleaning staff effectively. This feature is noted to have expedi... Flexkeeping excels in room and task assignments, allowing hotels to allocate rooms to cleaning staff effectively. This feature is noted to have expedited room assignment and daily task creation, contributing to smooth operations.
Where hoteliers push back
While generally satisfied, some users express a desire for more customization options to better tailor the tool to specific team or property needs and... While generally satisfied, some users express a desire for more customization options to better tailor the tool to specific team or property needs and improve user experience.
Flexkeeping’s integration capabilities with systems like PMS are essential for holistic management, though some users experienced minor downtime issue... Flexkeeping’s integration capabilities with systems like PMS are essential for holistic management, though some users experienced minor downtime issues recently, which are expected to improve with ongoing system updates.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Flexkeeping - Collaborations Suite and RunShiftRun share many core Staff Collaboration Tools features, but each has unique capabilities. Flexkeeping - Collaborations Suite offers 24 verified integration partners, while RunShiftRun offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Flexkeeping - Collaborations Suite leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Flexkeeping - Collaborations Suite: No. RunShiftRun: No. Neither product currently offers a free tier. Most Staff Collaboration Tools vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Flexkeeping has an HT Score of 92 and RunShiftRun has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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