Compare Flexkeeping (Glitch Management) vs BrandWatch vs Trustpilot

Compare Flexkeeping (Glitch Management) vs BrandWatch vs Trustpilot

Guest Survey Software vendor comparison between Flexkeeping (Glitch Management) vs BrandWatch vs Trustpilot. Find out which Guest Survey Software is right for you based on realtime data from 19 verified hotelier reviews across 6 countries.

Ratings Summary

HT Score

Flexkeeping (Glitch Management)

unranked

BrandWatch

unranked

Trustpilot

unranked

Popularity

Flexkeeping (Glitch Management)

19 verified reviews

BrandWatch

0 verified reviews

Trustpilot

0 verified reviews

Likelihood to Recommend

Flexkeeping (Glitch Management)

99%

BrandWatch

0%

Trustpilot

0%

Ease of Use

Flexkeeping (Glitch Management)

5

BrandWatch

0

Trustpilot

0

ROI

Flexkeeping (Glitch Management)

4.8

BrandWatch

0

Trustpilot

0

Implementation

Flexkeeping (Glitch Management)

4.9

BrandWatch

Not enough data available

Trustpilot

Not enough data available

Customer Support

Flexkeeping (Glitch Management)

5

Verified Customer Support

BrandWatch

0

Verified Customer Support

Trustpilot

0

Verified Customer Support

Certificate of Excellence

Flexkeeping (Glitch Management)

BrandWatch

Trustpilot

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Use conditional logic to display or hide survey questions based on the guest's response.

Segmented surveys

Send customized Segmented Surveys to specific audiences based on PMS or contact list criteria.

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Flexkeeping (Glitch Management)

Survey Builder

On-site/In-Stay Surveys
Customizable questions
Conditional logic

Use conditional logic to display or hide survey questions based on the guest's response.
Segmented surveys

Send customized Segmented Surveys to specific audiences based on PMS or contact list criteria.
Responsive surveys
Net Promoter Score (NPS)
Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys
On-site/In-Stay Surveys
Pre-arrival Surveys
Mobile Access
Guest room TV or tablets
Email

Review Generation

Review Routing
Certified TripAdvisor Review Collection Partner
Social review tracking
SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System
Real Time Alerts
Assign alerts to departments
In app email response
In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis
Flexible role based reporting
Social review tracking

BrandWatch

Trustpilot

Survey Builder

On-site/In-Stay Surveys
Customizable questions
Conditional logic

Use conditional logic to display or hide survey questions based on the guest's response.
Segmented surveys

Send customized Segmented Surveys to specific audiences based on PMS or contact list criteria.
Responsive surveys
Net Promoter Score (NPS)
Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys
On-site/In-Stay Surveys
Pre-arrival Surveys
Mobile Access
Guest room TV or tablets
Email

Review Generation

Review Routing
Certified TripAdvisor Review Collection Partner
Social review tracking
SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System
Real Time Alerts
Assign alerts to departments
In app email response
In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis
Flexible role based reporting
Social review tracking

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Flexkeeping

vs.

BrandWatch

BrandWatch

vs.

Trustpilot

Trustpilot

Take recommendations quiz

Customers

Top 3 Segments

Flexkeeping (Glitch Management)

Resorts - 42%

City Center Hotels - 16%

Casinos - 5%

BrandWatch

Resorts - 0%

Motels - 0%

Hostels - 0%

Trustpilot

Resorts - 0%

Motels - 0%

Hostels - 0%

Featured clients

Flexkeeping (Glitch Management)

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Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

What Customers Are Saying

Most Recent Review

Flexkeeping (Glitch Management)

Everyone must have Flexkeeping ??

Housekeeping manager

BrandWatch

BrandWatch doesn’t have any clients that have vouched for the product

Trustpilot

Trustpilot doesn’t have any clients that have vouched for the product

Most Positive Review

Flexkeeping (Glitch Management)

Essential for Housekeeping & Maintenance

Director

BrandWatch

BrandWatch doesn’t have any clients that have vouched for the product

Trustpilot

Trustpilot doesn’t have any clients that have vouched for the product

Most Critical

Flexkeeping (Glitch Management)

Amazing company

GM

BrandWatch

BrandWatch doesn’t have any clients that have vouched for the product

Trustpilot

Trustpilot doesn’t have any clients that have vouched for the product

References

Flexkeeping (Glitch Management)

Flexkeeping doesn’t have any references available

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General Info

Screenshots

BrandWatch doesn't have any screenshots

Trustpilot doesn't have any screenshots

Integrations

Flexkeeping (Glitch Management)

Property Management Systems (11) Hotel Management Software (7) Guest Messaging Software (3)

View all integrations (19)

BrandWatch

BrandWatch doesn't have any integrations

Trustpilot

Trustpilot doesn't have any integrations

Recent Company Updates

Flexkeeping (Glitch Management)

Flexkeeping Launches Breakthrough Solution to Completely Automate Personalized Guest Experiences

Strawberry Chooses Flexkeeping to Completely Automate its Operations

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Recent Articles

Flexkeeping (Glitch Management)

16 Key Features to Look for in a Hotel Housekeeping Software

In Flexkeeping, Selina Finds a Perfect Partner To Support Their Global Operations Expansion

2 years ago

BrandWatch

BrandWatch doesn’t have any recent articles

Trustpilot

Trustpilot doesn’t have any recent articles