In Flexkeeping, Selina Finds a Perfect Partner To Support Their Global Operations Expansion
Hospitality industry innovator Selina chooses Flexkeeping to deliver housekeeping management and staff collaboration solutions to push productivity and work optimization
Selina Hospitality PLC (?Selina?; NASDAQ: SLNA), one of the world's largest lifestyle and experiential hospitality brands, has selected Flexkeeping, a hotel housekeeping and staff collaboration software, to help automate Selina?s team communications and optimize work processes.
Flexkeeping is being implemented in 100+ properties across six continents, with more to follow as Selina continues building one of the largest lifestyle hospitality brands in the world. This steady growth is embedded in Selina's DNA and supported by solid partnerships with local designers, restaurants, partners, and experience providers. Another key aspect of Selina's rapid expansion is implementing innovative tech solutions that can scale quickly and efficiently.
Before introducing Flexkeeping, Selina's staff communication wasn't standardized and relied on traditional methods such as phone calls, stacks of paper, and WhatsApp chats. It impeded the efficiency of daily housekeeping and maintenance processes, and access to data on staff productivity and performance was scarce and difficult to track.
"Flexkeeping is a game changer when it comes to productivity. We can control hotel operations by improving team efficiency and cutting operating expenses. This is the kind of solution we needed to continue growing globally." says Daniela Campos, Operations Director, Selina.
Selina now relies on Flexkeeping to automate housekeeping, structure team communication, reduce human error and generate transparent productivity reports. It optimizes daily hotel operations, helping hotel managers increase organizational efficiency. The onboarding process went smoothly, and the initial results are showing impressive increases in housekeeping team productivity.
Thanks to real-time, reliable communication, staff members can now save time and increase the quality of their service. Entirely digitized processes translate into fairer work allocation and optimized task management. Moreover, centralizing and structuring communication enables workers to see their tasks, respond to messages and submit maintenance tickets in one place.
Campos continues: "With our old communication, we couldn't be as professional as we wanted. Our goal was to acknowledge our employees and give them the best tool to work with, and we found it in Flexkeeping."
Flexkeeping also opened up the possibility of in-depth analytics and providing meaningful reports for each department. Selina can now rely on powerful insights to implement proactive improvements in their work, use them in future staff training, and improve the overall guest service.
"Armed with data, Selina can fulfill their mission of generating meaningful and sustainable guest experiences.", says Campos.
Luka Berger, CEO of Flexkeeping, concludes:
"It is a pleasure to work on a project where the strategy and vision of our companies are completely in sync. Selina and Flexkeeping share the same vision of the future digital hotel operations, where staff wellbeing comes first, while data-driven decisions are at the core of the management approach to improve further and optimize global operations. We are proud to be such an important part of Selina's impressive journey."
About Selina Hospitality PLC
Selina (NASDAQ: SLNA) is one of the world's largest hospitality brands built to address the needs of millennial and Gen Z travelers, blending beautifully designed accommodation with coworking, recreation, wellness, and local experiences. Founded in 2014 and custom-built for today's nomadic traveler, Selina provides guests with a global infrastructure to seamlessly travel and work abroad. Each Selina property is designed in partnership with local artists, creators, and tastemakers, breathing new life into existing buildings in interesting locations around the world ? from urban cities to remote beaches and jungles. Selina's portfolio includes 163 open or secured properties across 25 countries and six continents.