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Flyhotel vs. RoomRaccoon PMS:
Which Is Right for You?
TLDR
We analyzed 209 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Flyhotel shines .
RoomRaccoon shines in ease of use and customer support — especially for independent properties (4.1/5) , with exclusive features like Revenue management module and Payment processing.
How Does Flyhotel Compare to RoomRaccoon PMS?
Side-by-side ratings based on 209 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $1,000/mo |
| Verified Reviews | 0 | 209 |
What Are the Pros and Cons of Flyhotel vs RoomRaccoon PMS?
After analyzing 209 verified reviews, Flyhotel users most value its , while RoomRaccoon users highlight user interface and experience, all-in-one system, automated emails and documents. Click any theme to see what reviewers say.
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User Interface and Experience
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All-in-one System
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Automated Emails and Documents
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Service and Support
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Integration Limitations
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System Bugs and Stability Issues
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Flyhotel vs RoomRaccoon: Rankings by Hotel Segment
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Flyhotel |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #10 90 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #17 27 reviews |
| Large (75-199 rooms) ▾ | — | #14 7 reviews |
| X-Large (200+ rooms) | — | #19 0 reviews |
By Property Type
| Segment | Flyhotel |
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| Boutique ▾ | — | #9 100 reviews |
| Luxury ▾ | — | #9 64 reviews |
| Branded / Chain ▾ | — | #14 29 reviews |
| Extended Stay ▾ | — | #7 28 reviews |
By Region
| Segment | Flyhotel |
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|---|---|---|
| North America ▾ | — | #24 7 reviews |
| Europe ▾ | — | #5 123 reviews |
| Asia Pacific | — | #31 4 reviews |
| Middle East | — | #31 1 reviews |
The Decision
Choosing between Flyhotel by Flyhotel and RoomRaccoon PMS by RoomRaccoon hinges on your hotel's specific needs, size, and operational complexity. Both systems aim to streamline hotel management, but they serve different markets: Flyhotel targets smaller, less established properties with minimal reviews and features, while RoomRaccoon offers a more mature, feature-rich platform with extensive reviews and integrations. Your decision should focus on whether your hotel needs a simple, lightweight solution or a comprehensive, scalable system.
Flyhotel's zero reviews and lack of recent customer feedback suggest it is not yet proven in the market, whereas RoomRaccoon boasts over 169 reviews, with a recent surge—only 5 new reviews in the last six months—indicating its active adoption and ongoing support. Given this, which platform aligns better with your hotel’s growth plans?
Is Flyhotel or RoomRaccoon Better for Hotels?
Flyhotel’s review landscape is nonexistent, making it impossible to assess its actual performance, support, or usability based on customer feedback. In contrast, RoomRaccoon’s reviews are plentiful and recent, with a 4.88/5 overall rating from 169 reviews, and a 9.09/5 NPS score reflecting high customer satisfaction.
RoomRaccoon’s reviews highlight ease of use, automation, and support, while Flyhotel’s lack of reviews indicates it cannot yet demonstrate reliability or customer contentment. Are you comfortable choosing a solution without proven real-world feedback, or do you prefer a platform validated by hundreds of hoteliers?
RoomRaccoon vs Flyhotel: Which Should Your Hotel Choose?
If your hotel is a small independent property looking for an all-in-one, easy-to-use platform with proven customer satisfaction, go with RoomRaccoon. It’s especially suited for boutiques, B&Bs, and small hotels seeking automation, channel management, and revenue tools, as evidenced by positive reviews and a robust feature set.
If your hotel needs minimal management tools or is just starting out and prefers a simple, no-frills system without the complexity of integrations, Flyhotel might seem appealing. However, given the lack of reviews and recent customer feedback, RoomRaccoon remains the more reliable choice for most hotels aiming for growth and operational efficiency.
Is Flyhotel or RoomRaccoon Easier to Use?
RoomRaccoon scores an impressive 4.74/5 in ease of use, with many reviews praising its intuitive design, simple onboarding, and user-friendly interface. Users mention that staff can learn and adopt the platform quickly, often within days, streamlining daily tasks like reservations, check-ins, and invoicing.
Flyhotel’s usability is unknown due to a lack of reviews, making it impossible to evaluate its interface or onboarding process. Based on available data, Edge: RoomRaccoon.
Which Has Better Features: Flyhotel or RoomRaccoon?
RoomRaccoon offers 51 features, including a channel manager, revenue management, booking engine, payment processing, mobile app, guest CRM, automated night audit, and more. Its extensive capabilities cater to operational automation, revenue optimization, and guest engagement, with real-time updates and multi-channel integration.
Flyhotel, by comparison, claims to be a comprehensive PMS but offers zero documented features or integrations. Its unproven feature set and lack of customer validation put it at a disadvantage. Edge: RoomRaccoon.
Which Has Better Customer Support: Flyhotel or RoomRaccoon?
RoomRaccoon enjoys a customer support rating of 4.53/5, with reviews citing helpful, responsive service and effective onboarding. Hoteliers appreciate the support team’s eagerness to resolve issues, which is crucial when managing complex integrations or automation.
Flyhotel has no reviews or support ratings available, leaving its support quality uncertain. For most hoteliers, proven support is vital for operational confidence. Edge: RoomRaccoon.
Which Has More Integrations: Flyhotel or RoomRaccoon?
RoomRaccoon boasts 88 verified integrations, including popular booking channels, payment gateways, and revenue tools, facilitating seamless operations across multiple systems. Many reviews praise its extensive partner network, allowing hotels to customize and scale integrations as needed.
Flyhotel offers no verified partners or integrations, limiting its flexibility and potential for growth. For hotels prioritizing connectivity, RoomRaccoon is the clear choice. Edge: RoomRaccoon.
Which Do Hoteliers Rate Higher: Flyhotel or RoomRaccoon?
RoomRaccoon’s reviews reflect a 4.88/5 overall rating, with a 94% likelihood of recommending among active users. Hoteliers across various segments—mainly small hotels, boutique properties, and independent operators—praise its ease of use, automation, and support.
Flyhotel’s ratings are non-existent, so no hoteliers have endorsed or criticized it publicly. The active and recent feedback for RoomRaccoon underscores its market acceptance. Edge: RoomRaccoon.
How Much Do Flyhotel and RoomRaccoon Cost?
Flyhotel’s pricing details are unavailable, suggesting either a custom quote or limited market presence. RoomRaccoon charges a base fee of $1,000, with no additional costs for integrations or upgrades, providing predictable expenses for small to medium-sized hotels.
Without clear Flyhotel pricing, assessing value is difficult. Given RoomRaccoon’s transparent pricing and proven return on investment, it offers a clearer cost proposition.
What Type of Hotel Should Use Flyhotel?
- Hotels seeking a basic, no-frills PMS without complex features
- Small properties or startups testing the waters of hotel management software
- Hotels that prefer minimal setup and limited automation
- Teams that want a simple system with low upfront costs
Not ideal if:
- Your hotel requires proven features and automation
- You need extensive integrations or support
- You seek a platform with a track record of customer satisfaction
Edge: None (Flyhotel’s lack of data makes it unsuitable for comparison)
What Type of Hotel Should Use RoomRaccoon?
- Small hotels, B&Bs, and boutique properties looking for an all-in-one management system
- Hotels aiming to automate reservations, guest communication, and revenue management
- Properties wanting extensive integrations with booking channels and payment systems
- Teams that value intuitive interfaces and responsive support
Not ideal if:
- Your hotel is a large chain with complex, multi-property needs
- You require a highly customizable or enterprise-level solution
- You prefer a system with minimal automation or integrations
Edge: RoomRaccoon.
The Bottom Line for Hotels
The core difference between Flyhotel and RoomRaccoon is the maturity and proven reliability of RoomRaccoon’s platform, backed by over 169 reviews and recent active customer feedback. Flyhotel, with no available reviews, remains an untested option that likely lacks the comprehensive features or support your hotel might need for growth.
Choose RoomRaccoon if you prioritize automation, integrations, support, and proven performance, especially if your hotel targets growth or operational efficiency. Flyhotel might suit very small properties with minimal management needs or those just starting out, but it’s not yet a reliable choice for established or expanding hotels.
In summary, for most hotels ready to streamline operations and increase revenue, RoomRaccoon offers a clearer, more validated path to success. Its extensive features, active customer base, and positive reviews make it the recommended choice for hotels seeking a trusted management system.
How Much Do Flyhotel and RoomRaccoon PMS Cost?
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| Flyhotel |
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| Starting Price | — | From $1,000/mo |
Which Features Does Flyhotel Have That RoomRaccoon PMS Doesn't (and Vice Versa)?
According to HTR's product database, Flyhotel and RoomRaccoon PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Flyhotel |
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| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Custom rates | ||
| Payment processing | ||
| Revenue management module |
Showing top differences. 39 more features differ between these products.
Real-World Results: Flyhotel vs RoomRaccoon by Business Goal
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Yield rules have helped us optimise our rates and our occupancy immensely. The ones we found most crucial were setting up yield rules for last minute bookings, to increase our occu..."
No published case study for this goal yet.
"The automation of the payment system - from the guests receiving their invoice, the booking confirmation, and the payment being automatically accredited to the reservation - has le..."
No published case study for this goal yet.
"Most of our guests travel from far, and they might be tired when they arrive, so they might not always think about the extra things they might need - like a bathrobe and slippers...."
Flyhotel vs RoomRaccoon: The Bottom Line
What hoteliers love
Many users find RoomRaccoon's user interface to be intuitive and easy to learn, which simplifies daily operations and onboarding new staff. However, t... Many users find RoomRaccoon's user interface to be intuitive and easy to learn, which simplifies daily operations and onboarding new staff. However, there are suggestions for improvement, especially for mobile and tablet versions of the system to enhance usability further.
RoomRaccoon users praise the all-in-one nature of the platform, which integrates booking engine, channel manager, PMS, and accounting. This consolidat... RoomRaccoon users praise the all-in-one nature of the platform, which integrates booking engine, channel manager, PMS, and accounting. This consolidation helps streamline operations and eliminate the need for multiple software solutions. Many reviews highlight how this feature saves time and makes management easier.
Hoteliers find the automated emails and document features particularly valuable, noting that it saves time and enhances communication with guests. Aut... Hoteliers find the automated emails and document features particularly valuable, noting that it saves time and enhances communication with guests. Automated invoicing and pre/post-stay emails are frequently mentioned benefits. Users also commend the customization options for these automated functionalities.
Where hoteliers push back
While some users appreciate the helpfulness of individual customer support agents, many reviews criticize the availability and responsiveness of RoomR... While some users appreciate the helpfulness of individual customer support agents, many reviews criticize the availability and responsiveness of RoomRaccoon's support team. Long wait times for issue resolution, especially during critical operational periods, are common complaints.
Several reviews point out the limitations in integrating RoomRaccoon with other systems like payment gateways (Stripe, Accounting software), and OTAs.... Several reviews point out the limitations in integrating RoomRaccoon with other systems like payment gateways (Stripe, Accounting software), and OTAs. Users express their desire for more seamless integrations to avoid manual work and additional expenses.
Unique capabilities
Where the ratings diverge most
Frequently Asked Questions About Flyhotel vs RoomRaccoon PMS
Can Flyhotel replace RoomRaccoon PMS?
It depends on your requirements. Flyhotel and RoomRaccoon PMS share many core Property Management Systems features, but each has unique capabilities. Flyhotel offers 0 verified integration partners, while RoomRaccoon PMS offers 88. Review the feature comparison above to see where they differ before switching.
Which is better for small or independent hotels?
Small hotels should prioritize ease of use and fast onboarding. RoomRaccoon PMS leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Do Flyhotel or RoomRaccoon PMS offer a free plan?
Flyhotel: No. RoomRaccoon PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
How Does HTR Evaluate and Rank Flyhotel and RoomRaccoon PMS?
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Flyhotel has an HT Score of 0 and RoomRaccoon has 80. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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