Flyhotel vs. ThinkReservations PMS: Which Is Right for You?

Updated May 15, 2026  ·  395 verified reviews analyzed

TLDR

We analyzed 395 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

Flyhotel shines .

ThinkReservations shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Payment processing and Housekeeping module.

See the full breakdown below ↓

How Does Flyhotel Compare to ThinkReservations PMS?

Side-by-side ratings based on 395 verified hotelier reviews on HTR.

HTScore
0
89
Likelihood to Recommend
0%
97%
Ease of Use
0.0/5
4.8/5
Customer Support
0.0/5
4.8/5
Value for Money
0.0/5
4.7/5
Starting Price Contact sales From $500/mo
Verified Reviews 0 395

What Are the Pros and Cons of Flyhotel vs ThinkReservations PMS?

After analyzing 395 verified reviews, Flyhotel users most value its , while ThinkReservations users highlight customer support, operational efficiency, data and reporting. Click any theme to see what reviewers say.

Flyhotel ThinkReservations ThinkReservations
Pros
+ Customer Support
+ Operational Efficiency
+ Data and Reporting
+ Integration with OTAs
Cons
Pricing and Fees
Security Features

Flyhotel vs ThinkReservations: Rankings by Hotel Segment

How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment Flyhotel ThinkReservations ThinkReservations
Small (10-24 rooms) #4 145 reviews
Mid-Size (25-74 rooms) #9 25 reviews
Large (75-199 rooms) #6 3 reviews
X-Large (200+ rooms) #5 1 reviews

By Property Type

Segment Flyhotel ThinkReservations ThinkReservations
Boutique #7 100 reviews
Luxury #7 70 reviews
Branded / Chain #7 24 reviews
Extended Stay #11 8 reviews

By Region

Segment Flyhotel ThinkReservations ThinkReservations
North America #1 386 reviews
Europe #57 0 reviews
Asia Pacific #32 0 reviews
Middle East #32 0 reviews

The Decision

Choosing between Flyhotel and ThinkReservations PMS hinges on your specific operational needs and the size of your property. Flyhotel, despite its promising AI features, offers no reviews or ratings, raising questions about its real-world performance. ThinkReservations, with over 356 recent reviews and a near-perfect score, provides a proven, highly-rated platform that many hoteliers trust for reliability and ease. Which system aligns better with your business goals?

Is Flyhotel or ThinkReservations Better for Hotels?

Flyhotel presents itself as a comprehensive property management system, claiming to streamline operations with AI-driven insights and guest review analysis. However, it has zero reviews or ratings, making it impossible to verify its effectiveness or user satisfaction. ThinkReservations, by contrast, boasts a 4.88/5 rating from 356 reviews, with recent feedback emphasizing its ease of use, strong support, and feature set. Are you comfortable adopting a system that lacks user validation?

ThinkReservations vs Flyhotel: Which Should Your Hotel Choose?

If your hotel prioritizes proven reliability, integration, and extensive features, ThinkReservations is the clear choice. Its robust suite includes a channel manager, booking engine, payment processing, and guest communication tools, making it ideal for small to mid-sized hotels aiming for operational efficiency and revenue growth. Flyhotel’s AI capabilities are intriguing but untested publicly, so it’s best suited for hotels willing to experiment with unverified solutions.

Is Flyhotel or ThinkReservations Easier to Use?

ThinkReservations has a stellar UI rated 4.82/5, with easy onboarding and a straightforward interface praised by multiple reviewers. Many users describe it as intuitive, making staff adoption simple, even for less tech-savvy teams. Flyhotel provides no user ratings or reviews, so its usability remains unproven. Without user feedback, Flyhotel's ease of use can’t be confidently assessed.

Which Has Better Features: Flyhotel or ThinkReservations?

ThinkReservations offers 39 features, including a channel manager, booking engine, automated night audit, guest messaging, and multi-currency support, tailored for hotel operations. Flyhotel has no listed features or integrations, raising doubts about its functionality or scope. The clear edge goes to ThinkReservations, which provides the tools needed to manage a modern hotel efficiently and effectively.

Which Has Better Customer Support: Flyhotel or ThinkReservations?

ThinkReservations consistently receives 4.82/5 ratings for customer support, with reviews highlighting responsive, knowledgeable service. Many customers describe their support team as accessible and helpful, crucial for operational success. Flyhotel has no reviews or ratings, so support quality remains unknown. Based on available data, ThinkReservations’s support is a significant advantage.

Which Has More Integrations: Flyhotel or ThinkReservations?

ThinkReservations integrates with 16 verified partners, including major OTAs like Airbnb, Expedia, and TripAdvisor, as well as additional tools like Sojern and TrustYou. Flyhotel offers no verified integrations, making it less suitable for hotels relying on third-party services. The integration ecosystem favors ThinkReservations for expanding your reach and simplifying management.

Which Do Hoteliers Rate Higher: Flyhotel or ThinkReservations?

With over 356 recent reviews, ThinkReservations enjoys a 4.88/5 rating, especially among small to mid-sized hotels, B&Bs, and boutique properties. Its recent reviews praise its ease of use, robust features, and support. Flyhotel has no reviews or ratings, so its reputation is unverified. For confidence and proven satisfaction, ThinkReservations leads.

How Much Do Flyhotel and ThinkReservations Cost?

Flyhotel’s pricing is not publicly available, leaving uncertainty about costs. ThinkReservations charges $500 upfront, with no recurring fees, making its pricing transparent. The lack of clear Flyhotel pricing makes it difficult to compare value directly, but given the proven track record, ThinkReservations offers predictable, straightforward pricing.

What Type of Hotel Should Use Flyhotel?

  • Hotels seeking an AI-driven PMS with review analysis and guest insights.
  • Properties looking for scalable, cloud-based management tools.
  • Teams interested in experimenting with AI features to enhance guest satisfaction.
  • Not ideal if you need immediate, proven integrations or rely on extensive third-party tools.

What Type of Hotel Should Use ThinkReservations?

  • Small to mid-sized hotels, inns, B&Bs, and boutique properties seeking reliable, easy-to-use PMS.
  • Hotels that want extensive integration with OTAs and channel managers.
  • Teams aiming to increase revenue via upselling and automated marketing tools.
  • Not ideal if you require a system tailored for large chains or luxury resorts with complex needs.

ThinkReservations vs Flyhotel: The Bottom Line for Hotels

The core difference is that ThinkReservations is a mature, well-reviewed platform with proven features and integrations, whereas Flyhotel remains largely untested by user feedback. If you need a dependable, feature-rich PMS that can drive operational efficiency and revenue, ThinkReservations is the clear choice.

Choose Flyhotel if you are interested in AI capabilities and willing to take a risk on an unreviewed product, or if your hotel is exploring new tech solutions without immediate reliance on existing reputation. However, for most hoteliers evaluating a safe, effective, and well-supported system, ThinkReservations’s track record makes it the smarter investment.

For hotels that want a proven platform with extensive features, integrations, and support, ThinkReservations is the recommended choice. Its high customer ratings and recent reviews confirm its value and reliability in today’s hospitality landscape.

If your hotel is experimental, tech-savvy, or eager to test new AI tools, and you’re comfortable with the unknown, Flyhotel might be worth exploring—but proceed cautiously.

Ultimately, your decision should align with your hotel’s operational maturity, technology needs, and risk appetite. Given the current data, ThinkReservations stands out as the more trusted, comprehensive solution ready to support your hotel’s growth.

How Much Do Flyhotel and ThinkReservations PMS Cost?

Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

Flyhotel ThinkReservations ThinkReservations
Starting Price From $500/mo

Which Features Does Flyhotel Have That ThinkReservations PMS Doesn't (and Vice Versa)?

According to HTR's product database, Flyhotel and ThinkReservations PMS share 0 features. Here are the key differences — features one has that the other lacks.

Feature Flyhotel ThinkReservations ThinkReservations
Booking Engine
Calendar view
Channel Manager
Custom rates
EPoS
Payment processing

Showing top differences. 27 more features differ between these products.

Real-World Results: Flyhotel vs ThinkReservations by Business Goal

We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Revenue & Reduce Costs
Flyhotel

No published case study for this goal yet.

ThinkReservations Blue Tang Inn Mid-Size
+ Blue Tang Inn was able to significantly increase its bottom line after implementing ThinkReservations, with 52% year on year increase during Q1.
+ The property capitalized on upsell opportunities, offering a wide variety of activities (snorkeling, scuba diving, sailing, fishing) as well as F&B packages. Upsell revenue increased 80% in Q1 2023 vs the previous year
+ Blue Tang Inn management was pleased to see the property booked more nights in Q1 2023, at a significant higher rate while the market maintained the previous year's numbers.

"I became aware of ThinkReservations at a trade show in the US, and I could see right away that it would help Blue Tang Inn streamline our operations, increase our booking and upsel..."

Kristin Fisher
Kristin Fisher
Sales and Marketing Director
Increase Operational Efficiency
Flyhotel

No published case study for this goal yet.

ThinkReservations Yara Palm Springs Small
+ 17.3% of revenue in 2024 came from items and packages, growing their revenue without additional capital investments.
+ Yara Palm Springs consistently has 62% of their bookings through their direct channels, saving thousands of dollars that would otherwise go to OTA commisions.
+ Yara Palm Springs has automated their guest journey and made it easy for guests to enjoy a personalized stay through technology, making it easier for the owners to operate their propertyremotely. "Living in another city from my hotel, working remotely on my hotel, being a mother, trying to have a social life...ThinkReservations makes it so I can still do all those things and be a hotel operator from wherever I am" said Kate.

"ThinkReservations Digital Registration has streamlined our check in process, making my job so much easier. Being able to ask guests for their ID and credit card ahead of time, agre..."

Improve Guest Experience
Flyhotel

No published case study for this goal yet.

ThinkReservations Inn on Main Small
+ Increased Repeat Guests - The inn has seen a notable rise in repeat bookings, including guests who have stayed over 20 times since implementing ThinkReservations.
+ Boosted Upsell Revenue - Upselling opportunities through the booking engine have resulted in a 15% increase in additional revenue from services like late check-ins and special packages.
+ Improved Efficiency - Administrative tasks have been reduced by 30%, allowing staff to dedicate more time to creating memorable guest experiences.

"We try to take care of all the needs of our guests so that they have an experience rather than just a stay"

Chris Kennedy
Chris Kennedy
Co-Owner

Flyhotel vs ThinkReservations: The Bottom Line

Flyhotel
0.0/5 from 0 reviews
0.0/5 ease of use 0.0/5 support 0 integrations
Visit Profile
ThinkReservations
ThinkReservations
4.9/5 from 395 reviews

What hoteliers love

Customer Support 89% positive

Though already noted as excellent by many, a few reviews express the desire for additional support on weekends to better handle urgent inquiries.

Operational Efficiency 86% positive

ThinkReservations aids in streamlining operations through digital registration, night audits, and easy management of booking and check-in processes, a... ThinkReservations aids in streamlining operations through digital registration, night audits, and easy management of booking and check-in processes, allowing staff to focus more on guest interactions.

Data and Reporting 75% positive

The system offers comprehensive data and reporting features, enabling hoteliers to make informed decisions on pricing, guest satisfaction, and strateg... The system offers comprehensive data and reporting features, enabling hoteliers to make informed decisions on pricing, guest satisfaction, and strategy planning.

Where hoteliers push back

Pricing and Fees 100% negative

Some reviews highlight issues with the pricing structure, including dissatisfaction with channel manager fees and the high price of features like Thin... Some reviews highlight issues with the pricing structure, including dissatisfaction with channel manager fees and the high price of features like ThinkMessenger.

Security Features 67% negative

Mandatory two-step authentication is a point of frustration for some users, who find it burdensome and wish for lower security settings.

Unique capabilities

Channel Manager EPoS Payment processing Booking Engine Calendar view
4.8/5 ease of use 4.8/5 support 16 integrations
Visit Profile

Where the ratings diverge most

Overall Rating ThinkReservations 4.9 vs 0.0 (+4.9)
Ease of Use ThinkReservations 4.8 vs 0.0 (+4.8)
Customer Support ThinkReservations 4.8 vs 0.0 (+4.8)
Value for Money ThinkReservations 4.7 vs 0.0 (+4.7)
Onboarding ThinkReservations 4.7 vs 0.0 (+4.7)

Frequently Asked Questions About Flyhotel vs ThinkReservations PMS

Can Flyhotel replace ThinkReservations PMS?

It depends on your requirements. Flyhotel and ThinkReservations PMS share many core Property Management Systems features, but each has unique capabilities. Flyhotel offers 0 verified integration partners, while ThinkReservations PMS offers 16. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. ThinkReservations PMS leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Flyhotel or ThinkReservations PMS offer a free plan?

Flyhotel: No. ThinkReservations PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Flyhotel and ThinkReservations PMS?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Flyhotel has an HT Score of 0 and ThinkReservations has 89. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

Get personalized product recommendations

Product recommendations advisor

Ghostel icon

Let´s lookup your hotel information