The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 370 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
fnsRooms shines .
Stayntouch shines in ease of use and customer support — especially for brand properties (4.9/5) , with exclusive features like Revenue management module and Ancillary revenue tracking.
Side-by-side ratings based on 370 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $800/mo |
| Verified Reviews | 0 | 370 |
After analyzing 370 verified reviews, fnsRooms users most value its , while Stayntouch users highlight user-friendly interface, integration and onboarding, system performance and reliability. Click any theme to see what reviewers say.
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User-Friendly Interface
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Integration and Onboarding
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System Performance and Reliability
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Reservation Management
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Reporting and Analytics
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Room Management and Housekeeping
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Reservation Management
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #18 51 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #5 208 reviews |
| Large (75-199 rooms) ▾ | — | #7 29 reviews |
| X-Large (200+ rooms) ▾ | — | #2 58 reviews |
By Property Type
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| Boutique ▾ | — | #6 220 reviews |
| Luxury ▾ | — | #6 180 reviews |
| Branded / Chain ▾ | — | #3 152 reviews |
| Extended Stay ▾ | — | #14 17 reviews |
By Region
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| North America ▾ | — | #4 262 reviews |
| Europe ▾ | — | #12 64 reviews |
| Asia Pacific | — | #21 3 reviews |
Choosing between fnsRooms and Stayntouch boils down to your hotel’s operational priorities and growth plans. Both aim to streamline property management, but their core offerings and market presence differ significantly. fnsRooms claims to be an all-in-one solution, yet it lacks recent reviews and a broad feature set. Stayntouch, on the other hand, boasts a rich array of features, extensive integrations, and a strong reputation backed by over 300 recent reviews. Which one will truly meet your hotel’s needs?
fnsRooms markets itself as a comprehensive property management system designed to cover reservations, billing, housekeeping, and more. However, it has no verified reviews or recent customer feedback, raising questions about its user satisfaction and ongoing support. Conversely, Stayntouch has over 300 reviews, with many recent, high-rated comments praising its ease of use, robust features, and support, making it a more reliable choice. Do you want a product with proven performance or one still lacking verified user feedback?
If your hotel needs a scalable, feature-rich PMS with proven customer satisfaction, go with Stayntouch. It caters well to boutique, luxury, and multi-property hotels seeking extensive integrations and mobile capabilities. If your hotel is smaller or requires a simple, all-in-one system without the need for extensive third-party connections, fnsRooms might seem appealing—yet its lack of recent reviews makes it difficult to verify its performance. Given the data, Stayntouch is the clear leader for most hotels looking for reliability and growth potential.
Stayntouch scores 4.7 out of 5 for ease of use, with reviews emphasizing its intuitive interface, quick onboarding, and mobile app support. Hoteliers highlight how staff adapt rapidly, reducing training time to just a few hours in some cases. In contrast, fnsRooms lacks a comparable usability rating or recent feedback, which raises uncertainty about its user-friendliness. Its limited review activity means you can’t confidently assess how easy it is for staff to adopt. Edge: Stayntouch.
Stayntouch offers 49 features, including revenue management, guest apps, online check-in, mobile housekeeping, and digital registration—none of which are available in fnsRooms. fnsRooms lists zero features, suggesting a limited or outdated offering. This vast difference indicates that Stayntouch provides a comprehensive suite tailored for modern hotel operations. For feature-rich functionality, Stayntouch is the clear winner. Edge: Stayntouch.
Stayntouch’s support ratings at 4.68 out of 5 reflect positive reviews praising its onboarding and ongoing assistance. Customers describe the support team as friendly, responsive, and helpful, especially during implementation. fnsRooms has no reviews or ratings to assess its support quality, making it impossible to judge its responsiveness or reliability. Given the importance of support in hotel management, Stayntouch’s proven support edge is decisive. Edge: Stayntouch.
Stayntouch integrates with 188 verified partners, including critical systems like channel managers, revenue tools, and guest apps. Conversely, fnsRooms has no verified integrations listed, limiting its potential for seamless connectivity with other hotel systems. For hotels relying on third-party tools, Stayntouch’s extensive ecosystem is a substantial advantage. Edge: Stayntouch.
Stayntouch’s overall rating of 4.56 out of 5, based on 317 reviews, is significantly higher than fnsRooms’ zero rating. Recent reviews praise its user interface, support, and feature set, especially from boutique and luxury hotels. The absence of reviews for fnsRooms means you can’t gauge user satisfaction or hotel segment-specific ratings. For confidence in user experience, Stayntouch is the clear favorite. Edge: Stayntouch.
fnsRooms does not publicly list pricing, suggesting it may be customized or unavailable without direct contact. Stayntouch charges a flat $800 monthly fee, with no additional implementation or hidden costs. This transparency in pricing and the clear subscription model make budget planning easier. Given the lack of pricing info for fnsRooms, Stayntouch offers a more straightforward financial comparison.
Not ideal if:
Not ideal if:
The core difference is that Stayntouch is an established, feature-packed PMS with proven customer satisfaction, while fnsRooms lacks recent reviews or a broad feature set. If your hotel aims for growth, guest experience, and operational efficiency, Stayntouch's extensive capabilities and support make it the more reliable choice.
Choose fnsRooms only if your needs are minimal, budget-conscious, and your hotel’s operational complexity is low—yet be cautious, as limited recent feedback makes its true performance uncertain. For most hotels aiming to modernize and expand, Stayntouch is the recommended solution.
In conclusion, Stayntouch’s robust features, high customer ratings, and extensive integrations clearly position it as the better choice for ambitious hotels. Its recent reviews and proven support infrastructure provide the confidence needed to invest in a property management system that will grow with your hotel.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $800/mo |
According to HTR's product database, fnsRooms and Stayntouch share 1 features. Here are the key differences — features one has that the other lacks.
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| Ancillary revenue tracking | ||
| Calendar view | ||
| Custom rates | ||
| Direct billing | ||
| RevPaR & ADR Reports | ||
| Revenue management module |
Showing top differences. 36 more features differ between these products.
We analyzed 5 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Before leveraging Stayntouch PMS and Owner Relations, much of our old accounting processes were completed manually, including printing and hand-delivering statements to units, and..."
No published case study for this goal yet.
"As an independent hotel that runs above 100% occupancy on many nights, the TWA Hotel finds Stayntouch integral to our operations."
What hoteliers love
The system's intuitive design allows for easy navigation, making it suitable for training new staff quickly. The visual and organizational elements ar... The system's intuitive design allows for easy navigation, making it suitable for training new staff quickly. The visual and organizational elements are highlighted as aiding faster task execution and enhancing staff capability, thus improving guest interactions.
Stayntouch is noted for its seamless integration and smooth onboarding processes, facilitated by individual support from staff like David and Julia. T... Stayntouch is noted for its seamless integration and smooth onboarding processes, facilitated by individual support from staff like David and Julia. The guidance provided by these individuals was deemed invaluable, particularly for system transition and setup.
Stayntouch is generally reliable without major outages, providing continuous support via the cloud. Although positive, some users express concerns ove... Stayntouch is generally reliable without major outages, providing continuous support via the cloud. Although positive, some users express concerns over the speed of addressing complex issues amidst rapid company growth.
Where hoteliers push back
While generally praised for accessible reports that support operations, users cite a need for more adaptive reporting features. Some reports lack deta... While generally praised for accessible reports that support operations, users cite a need for more adaptive reporting features. Some reports lack detail or are hard to manipulate, highlighting the need for customizable analytics solutions.
Room assignments and housekeeping functionalities receive positive feedback for enhancing operational efficiency. However, users request better functi... Room assignments and housekeeping functionalities receive positive feedback for enhancing operational efficiency. However, users request better functionality in room diary visibility and tasks scheduling to address specific management needs.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. fnsRooms and Stayntouch share many core Property Management Systems features, but each has unique capabilities. fnsRooms offers 0 verified integration partners, while Stayntouch offers 187. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Stayntouch leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
fnsRooms: No. Stayntouch: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. fnsRooms has an HT Score of 0 and Stayntouch has 91. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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