freetobook Channel Manager vs. update247 Channel Manager:
Which Is Right for You?

The Decision

Choosing the right channel manager can significantly impact your hotel’s occupancy, revenue, and guest experience. Both freetobook Channel Manager and update247 aim to simplify distribution and reduce overbooking, but they diverge in market presence, user feedback, and features. Your decision hinges on your property type, region, and specific operational needs. Which product aligns best with your hotel’s goals?

Is freetobook or update247 Better for Hotels?

freetobook has established itself in multiple regions globally, including North America, Europe, and Asia Pacific, supported by 145 reviews and recent feedback from 32 users in the last six months. Its high ratings—an overall score of 83.69 and a customer support score of 4.92/5—indicate strong user satisfaction.

update247, on the other hand, has a limited global footprint with no regional data or recent reviews, making it harder to evaluate its reliability and user experience. With no publicly available review ratings, it’s less clear whether update247 can match freetobook’s proven track record.

Both tools aim to streamline online distribution, but freetobook’s extensive, recent reviews and high satisfaction scores suggest it’s more trusted by hoteliers. Are you seeking a globally proven solution with a vibrant user community?

freetobook vs update247: Which Should Your Hotel Choose?

If your hotel requires a well-established, highly-rated platform with a global presence and a dedicated customer support team, go with freetobook. Its broad regional coverage and 145 reviews—more than 32 recent—confirm its reliability and popularity among small to medium accommodations, especially bed & breakfasts, inns, and vacation rentals.

If your priority is a niche solution with multi-currency support or a focus on specific channels, update247 may be worth exploring. However, with no recent reviews or clear market presence, its suitability for your hotel is uncertain.

Given the data, freetobook’s proven performance and recent user feedback make it the stronger option for most small to mid-sized properties.

Is freetobook or update247 Easier to Use?

freetobook scores an impressive 4.88/5 for ease of use, with many users praising its intuitive interface and straightforward onboarding process. Reviewers appreciate how quickly staff can adopt the system, with some noting it’s suitable for non-technical team members.

update247 offers no available ratings or recent feedback, making it difficult to gauge user experience. Without concrete data, it’s reasonable to conclude that freetobook’s strong user satisfaction indicates a more user-friendly platform.

Edge: freetobook.

Which Has Better Features: freetobook or update247?

freetobook offers 11 shared features with update247, plus two unique functionalities—support for weekly and monthly rates, and extensive customization options. It also provides tools like GuestAppy for digital guest communications and rate management features appreciated by users.

update247 has only three verified partners, with no unique features clearly outlined. Its support for multi-currency is a notable feature but is overshadowed by the lack of detailed functionality or recent reviews.

freetobook’s feature set and positive user feedback give it a clear edge.

Edge: freetobook.

Which Has Better Customer Support: freetobook or update247?

freetobook boasts a 4.92/5 customer support rating, with reviewers describing its team as “professional, friendly, and always available.” Recent reviews emphasize quick, helpful responses and a personal touch that enhances user satisfaction.

update247 provides no documented support ratings or recent feedback, making it difficult to assess support quality. Based on available data, freetobook’s customer service reputation is significantly stronger.

Edge: freetobook.

Which Has More Integrations: freetobook or update247?

freetobook supports five verified partners, including Stripe, RoomPriceGenie, Pitchup.com, and Sweeply, giving users a variety of options for payment, channel, and rate management integrations.

update247 offers just three verified partners, with RMS and PriceLabs being notable but fewer in number. The limited integrations suggest less flexibility and fewer tools for customization.

freetobook’s broader integration ecosystem benefits hotels seeking flexibility.

Edge: freetobook.

Which Do Hoteliers Rate Higher: freetobook or update247?

freetobook’s user reviews, with 145 ratings and recent feedback from 32 users, consistently praise its ease of use, support, and value. Its NPS score of 9.91/10 indicates high likelihood of recommendation, particularly among bed & breakfast, inn, and vacation rental operators.

update247 has no recent reviews or rating data, leaving its user satisfaction unverified. Without current feedback, it’s reasonable to assume freetobook’s higher rating reflects ongoing customer trust.

Edge: freetobook.

How Much Do freetobook and update247 Cost?

freetobook charges a base price of $100 monthly per property, with no trial or implementation fees. Its transparent pricing and high value for money—scoring 4.85/5—make it accessible for small properties on tight budgets.

update247’s pricing information is unavailable, making comparison difficult. Given the lack of transparency, it’s safer to consider freetobook as a known cost with predictable expenses.

What Type of Hotel Should Use freetobook?

• Hotels that want a reliable, well-rated channel manager with a proven global presence.
• Properties seeking a user-friendly system with high customer support ratings.
• Small hotels, inns, and vacation rentals looking for straightforward, cost-effective distribution.
• Hotels aiming to reduce overbooking and streamline rate management.
• Teams that prioritize direct booking promotion and custom guest communication tools.

Not ideal if:

• Your hotel operates in a region where freetobook lacks strong support.
• You need extensive self-catering functionalities or advanced integrations not listed.
• You prefer a platform with no recent reviews or clear market presence.

What Type of Hotel Should Use update247?

• Hotels that require multi-currency support and specific niche channel integrations.
• Properties that already have a trusted partner network aligned with update247.
• Smaller accommodations seeking a basic distribution tool, understanding the limited recent feedback.
• Hotels in regions where update247 has a stronger local presence or strategic partnerships.

Not ideal if:

• You need a platform with proven international support and recent user reviews.
• Your hotel seeks extensive features and high customer satisfaction ratings.
• You prioritize transparency in pricing and recent performance data.

The Bottom Line for Hotels

freetobook offers a highly-rated, well-established platform supported by a large and recent user base. Its strengths lie in ease of use, customer service, and broad integrations, making it ideal for small to medium accommodations seeking reliable distribution management.

update247 appears more niche, with limited recent reviews and less market presence, which makes its long-term reliability uncertain. If your hotel values proven performance and customer satisfaction, freetobook is the clear choice.

Choose freetobook if you want a trusted, well-rated channel manager with extensive features and support. Consider update247 only if your specific needs align closely with its capabilities and regional presence, and if you can verify its performance firsthand.