Owner

3 months ago

Verified

... Free to Book - Personally we would like to thank everyone at FTB for offering such a brilliant range of options to date for accommodation providers. The control it allows us to manage our booking system is superb – especially with the extra optionals available - it has allowed us to move to a completely different and successful business model . Also being able to channel each room individually – gives 100 % control on how we wish to market ourselves and have zero double booking scenarios. The retention of data – and being able to pull up repeat ...

Owner

3 months ago

Verified

... Free to Book - Personally we would like to thank everyone at FTB for offering such a brilliant range of options to date for accommodation providers. The control it allows us to manage our booking system is superb – especially with the extra optionals available - it has allowed us to move to a completely different and successful business model . Also being able to channel each room individually – gives 100 % control on how we wish to market ourselves and have zero double booking scenarios. The retention of data – and being able to pull up repeat clients when we receive telephone enquiries . Whilst Messenger – provides the ultimate ...

Owner

3 months ago

Verified

... Free to Book - Personally we would like to thank everyone at FTB for offering such a brilliant range of options to date for accommodation providers. The control it allows us to manage our booking system is superb – especially with the extra optionals available - it has allowed us to move to a completely different and successful business model . Also being able to channel each room individually – gives 100 % control on how we wish to market ourselves and have zero double booking scenarios. The retention of data – and being able to pull up repeat clients when we receive telephone enquiries . Whilst Messenger – provides the ultimate in customer service in keeping the guest informed at all points of the booking process from start to finish – and also with pre-populated templates for the majority of questions we receive allows for instant response. One way we use messenger is that when we are ready for incoming guests – although we state Check In From 4pm - on all our prior messaging and website - when we are ready – we ping to daily arrivals – Your Room is now ready for Check In as and when we can. Lots of guests really appreciate ...

Owner

3 months ago

Verified

... Free to Book - Personally we would like to thank everyone at FTB for offering such a brilliant range of options to date for accommodation providers. The control it allows us to manage our booking system is superb – especially with the extra optionals available - it has allowed us to move to a completely different and successful business model . Also being able to channel each room individually – gives 100 % control on how we wish to market ourselves and have zero double booking scenarios. The retention of data – and being able to pull up repeat clients when we receive telephone enquiries . Whilst Messenger – provides the ultimate in customer service in keeping the guest informed at all points of the booking process from start to finish – and also with pre-populated templates for the majority of questions we receive allows for instant response. One way we use messenger is that when we are ready for incoming guests – although we state Check In From 4pm - on all our prior messaging and website - when we are ready – we ping to daily arrivals – Your Room is now ready for Check In as and when we can. Lots of guests really appreciate that including the AA Inspector. Messenger again allows you to bring your business to a much higher level of customer service. Wish we had joined up with FTB earlier. Whilst all the team at FTB are professional & friendly - and they create a very personal environment when interacting - you feel as if part of a family ...

Owner

3 months ago

Verified

... Free to Book - Personally we would like to thank everyone at FTB for offering such a brilliant range of options to date for accommodation providers. The control it allows us to manage our booking ...

hotel manager

3 months ago

Verified

... We have worked with freetobook for years. We struggle with all tech things and unlike most companies they always seem to be easy to contact and patient with people like us who just want to get on ...

hotel manager

3 months ago

Verified

... We have worked with freetobook for years. We struggle with all tech things and unlike most companies they always seem to be easy to contact and patient with people like us who just want to get on ...

hotel manager

3 months ago

Verified

... We have worked with freetobook for years. We struggle with all tech things and unlike most companies they always seem to be easy to contact and patient with people like us who just want to get on ...

hotel manager

3 months ago

Verified

... We have worked with freetobook for years. We struggle with all tech things and unlike most companies they always seem to be easy to contact and patient with people like us who just want to get on ...

hotel manager

3 months ago

Verified

... We have worked with freetobook for years. We struggle with all tech things and unlike most companies they always seem to be easy to contact and patient with people like us who just want to get on ...

Owner

3 months ago

Verified

... An easy to use system. Has all the features you need. Embedded into my website giving me full control of bookings. Also links well with OTAs. Questions are answered quickly from the team. ...

Owner

3 months ago

Verified

... Easy to use booking software. ...

Owner

3 months ago

Verified

... The team are always thinking of ways to improve FreetoBook and give clear videos on how to implement any changes. ...

Owner

3 months ago

Verified

... Easy to use booking software. ...

Owner

3 months ago

Verified

... An easy to use system. Has all the features you need. Embedded into my website giving me full control of bookings. Also links well with OTAs. Questions are answered quickly from the team. ...

owner

3 months ago

Verified

... A one stop shop which consolidates all channels. Avoids double booking. Very useful add ons which such as stripe so payments, calendar and booking details all accessible in one place. The auto message function very useful in ensuring prompt and comprehensive ...

owner

3 months ago

Verified

... The customer online booking process often confuses. It has changed recently but still not fully intuitive The offer button is not easy to find ...

Owner

5 months ago

Verified

... Easy to use and links all my channels and website booking seamlessly. Great ability to send automated messages to guests as well. Frees up my time by automating a lot of the booking process. ...

Owner

5 months ago

Verified

... Easy to use and links all my channels and website booking seamlessly. Great ability to send automated messages to guests as well. Frees up my time by automating a lot of the booking process. ...

Owner

5 months ago

Verified

... Ease of integration of the various channels. -Messaging service automating messages to guests before their arrival and during and after their stay. ...

Partner

5 months ago

Verified

... I am a little old and it is me that needs to be improved to use modern tech, to start with to carry my mobile around (I leave it in my bag where there is no signal. If an SMS doesn't get received in three days it is lost forever and deleted from the sends system, missed doctors and hospital appointments because they assume it is glued to me). I guess one day I may even start to use the new diary view, currently use to the old portrait view I'm afraid just what I am use to. I like the way the system is designed with feedback ...

Owner

4 months ago

Verified

... We miss the really multi language function and a possibility to add mandatory costs per stay. Maybe one day it comes with new widgets to implement on the homepage. ...

Owner/Manager

3 months ago

Verified

... Happy customer ...

Owner/Manager

3 months ago

Verified

... They are always open to suggestions which they develop and implement if viable. All my previous suggestions have been actioned or better solutions suggested. The help desk is not manned over the ...

Director

3 months ago

Verified

... The ease of use and functionality for the whole booking process from calendar management, pricing, payments and guest communication.As a small business you can chose to use the basic free functions or get more technical and add on options at reasonable costs. It's like a build your own booking system.Also there customer support for any queries you may have is excellent, friendly ...

Director

3 months ago

Verified

... The ease of use and functionality for the whole booking process from calendar management, pricing, payments and guest communication.As a small business you can chose to use the basic free functions or get more technical and add on options at reasonable costs. It's like a build your own booking system.Also there customer support for any queries you may have is excellent, friendly ...

Director

3 months ago

Verified

... The ease of use and functionality for the whole booking process from calendar management, pricing, payments and guest communication.As a small business you can chose to use the basic free functions or get more technical and add on options at reasonable costs. It's like a build your own booking system.Also there customer support for any queries you may have is excellent ...

Director

3 months ago

Verified

... The ease of use and functionality for the whole booking process from calendar management, pricing, payments and guest communication.As a small business you can chose to use the basic free functions or get more technical and add on options at reasonable costs. It's like a build your own booking system.Also there customer support for any queries you may have is excellent, friendly, speedy ...

owner

3 months ago

Verified

... Everything is good good good good good good - ridiculous having to put 20 words minimum - need to change this as im losing the will to live! ...

owner

3 months ago

Verified

... Everything is good good good good good good - ridiculous having to put 20 words minimum - need to change this as im losing the will to live! ...

owner

3 months ago

Verified

... Everything is good good good good good good - ridiculous having to put 20 words minimum - need to change this as im losing the will to live! ...

owner

3 months ago

Verified

... Everything is good good good good good good - ridiculous having to put 20 words minimum - need to change this as im losing the will to live! ...

owner

3 months ago

Verified

... More staff to answer the phone often have to wait a while to get a reply or have to hang up and ring back later ...

owner

3 months ago

Verified

... More staff to answer the phone often have to wait a while to get a reply or have to hang up and ring back later ...

owner

3 months ago

Verified

... Everything is good good good good good good - ridiculous having to put 20 words minimum - need to change this as im losing the will to live! ...

owner

3 months ago

Verified

... Everything is good good good good good good - ridiculous having to put 20 words minimum - need to change this as im losing the will to live! ...

owner

3 months ago

Verified

... More staff to answer the phone often have to wait a while to get a reply or have to hang up and ring back later ...

owner

3 months ago

Verified

... More staff to answer the phone often have to wait a while to get a reply or have to hang up and ring back later ...

Guesthouse Owner

3 months ago

Verified

... FTB is so easy to work with, as a business owner they have many webinars offering tutorials with up coming services and upgrades on how to use them. They are also always available for phone calls. ...

Guesthouse Owner

3 months ago

Verified

... FTB is so easy to work with, as a business owner they have many webinars offering tutorials with up coming services and upgrades on how to use them. They are also always available for phone calls. ...

Guesthouse Owner

3 months ago

Verified

... Nothing as yet, all going well with our business so far. FTB staff are so helpful. If possible more notice when they go on tour. ...

Guesthouse Owner

3 months ago

Verified

... FTB is so easy to work with, as a business owner they have many webinars offering tutorials with up coming services and upgrades on how to use them. They are also always available for phone calls. ...

Guesthouse Owner

3 months ago

Verified

... FTB is so easy to work with, as a business owner they have many webinars offering tutorials with up coming services and upgrades on how to use them. They are also always available for phone calls. ...

Guesthouse Owner

3 months ago

Verified

... FTB is so easy to work with, as a business owner they have many webinars offering tutorials with up coming services and upgrades on how to use them. They are also always available for phone calls. ...

owner

3 months ago

Verified

... I have been with Freetobook for over 10 years. I would not consider anyone else as my channel reservations manager. Their webinars and help section makes easy understanding of most problems, but what I like best is picking ...

owner

3 months ago

Verified

... I have been with Freetobook for over 10 years. I would not consider anyone else as my channel reservations manager. Their webinars and help section makes easy understanding of most problems, but what I like best is picking ...

Proprietor/ Owner

3 months ago

Verified

... Found it difficult to renew and print the card payment details. It is clear though that the data has to be protected from abuse but it could be more user friendly. ...

Proprietor/ Owner

3 months ago

Verified

... Found it difficult to renew and print the card payment details. It is clear though that the data has to be protected from abuse but it could be more user friendly. ...

Owner

3 months ago

Verified

... They provide a very professional and comprehensive system but are still always finding new ways to make our business better and our lives easier. They retain their staff so when you contact them it ...

Owner

3 months ago

Verified

... They provide a very professional and comprehensive system but are still always finding new ways to make our business better and our lives easier. They retain their staff so when you contact them it ...

co-owner

3 months ago

Verified

... Easiness. Simplicity is king and makes it doable for small business as us. Remember to stay local - keep easy contact - a phone number is important to customer at your level. ...

co-owner

3 months ago

Verified

... When we have an issue or suggestion, I could like that your answer would say "ahhh lets look into that". Mostly it is "that is not possible" We sometimes need a help to redefine ie. a link so our ...

co-owner

3 months ago

Verified

... When we have an issue or suggestion, I could like that your answer would say "ahhh lets look into that". Mostly it is "that is not possible" We sometimes need a help to redefine ie. a link so our ...

co-owner

3 months ago

Verified

... When we have an issue or suggestion, I could like that your answer would say "ahhh lets look into that". Mostly it is "that is not possible" We sometimes need a help to redefine ie. a link so our ...

co-owner

3 months ago

Verified

... When we have an issue or suggestion, I could like that your answer would say "ahhh lets look into that". Mostly it is "that is not possible" We sometimes need a help to redefine ie. a link so our ...

Owner

2 months ago

Verified

... So many new things in the pipeline. This system is award winning for a reason. We personally have tried out a couple bits for FTB and they listen to ALL feedback ...

Owner

1 months ago

Verified

... I like pretty much everything they do at FreetoBook - dealing with them is a hundred times better than trying to deal with Booking.com ...

Owner

1 months ago

Verified

... FreetoBook highlight ...

Owner

1 months ago

Verified

... FreetoBook highlight ...

Owner

1 months ago

Verified

... I like pretty much everything they do at FreetoBook - dealing with them is a hundred times better than trying to deal with Booking.com ...

Owner

1 months ago

Verified

... A report that could help with reconciliation of the monthly invoice from our channel partners would be great improvement to the already great service. ...

Owner / Manager

1 months ago

Verified

... It is difficult to fault these guys with this great service. The help desk has been quick and personable on the odd occasion they were required. ...

Owner B&B

1 months ago

Verified

... Excellent online booking software for the independent accommodation sector ...

Owner

1 months ago

Verified

... Free to Book seamlessly integrates reservations, payments and messaging all within in one easy to use system. The support and continual development of system features is excellent. ...

Admin

28 days ago

Verified

... Helpful, patient and friendly real customer support. ...

General Manager

25 days ago

Verified

... It would be such a benefit if invoices could be created from the paperwork that allowed a date to be put on it. ...

Proprietor

25 days ago

Verified

... Excellent product, great customer service ...

Managing Director

25 days ago

Verified

... To be honest I don't think they can improve on anything at all. They already offer a great service and it is a pleasure to work with them. They make you feel like they actually care about you as a ...

Owner

24 days ago

Verified

... The system is simple to use, has great add-ons to improve efficiency (you only pay for those you wish to add-on for your business), and the customer service team are super-helpful. No long queueing ...

Owner

24 days ago

Verified

... The system is simple to use, has great add-ons to improve efficiency (you only pay for those you wish to add-on for your business), and the customer service team are super-helpful. No long queueing systems to wait for assistance, and the team are all really knowledgeable about the system and are able to resolve complex ...

Owner

24 days ago

Verified

... The system is simple to use, has great add-ons to improve efficiency (you only pay for those you wish to add-on for your business), and the customer service team are super-helpful. No long queueing ...

Director

23 days ago

Verified

... The Ease in which alls OTA’s are controlled from Freetobook platform. If ever there is a problem, which isn’t often, support is swift & concise. ...

Director

23 days ago

Verified

... The Ease in which alls OTA’s are controlled from Freetobook platform. If ever there is a problem, which isn’t often, support is swift & concise. ...

Owner

22 days ago

Verified

... Free To Book: supporting new businesses at every stage ...

Owner

22 days ago

Verified

... It’s not so easy now to directly contact the help system. However I understand the reasoning behind the funneling customers through the knowledge bank. ...

Owner

9 days ago

Verified

... Instant reply on help desk, frequent webinar to keep me updated, easy system to use, extremely versatile, lovely friendly people. ...

Owner

9 days ago

Verified

... Instant reply on help desk, frequent webinar to keep me updated, easy system to use, extremely versatile, lovely friendly people. ...

Manager

3 days ago

Verified

... I often find it difficult to renew the dates and rates however I always call up and the staff are always happy to help. ...

Manager

3 days ago

Verified

... We often get other channel and software managers contact us to change to them however we have been with freetobook for over 3 years now and we are really happy with the system they have in place. ...

Manager

3 days ago

Verified

... We often get other channel and software managers contact us to change to them however we have been with freetobook for over 3 years now and we are really happy with the system they have in place. ...

Owner

3 days ago

Verified

... Freetobook is extremely efficient and user friendly, it was recommended to us by friends. if required quick excellent support for any questions is always at hand , they have thought of everything ...

Co Owner

3 days ago

Verified

... Faultless service with real people to support your hospitality business ...

Co Owner

3 days ago

Verified

... Freetobook always provide a personal and attentive service with thorough knowledge of their well developed systems and the wider hospitality business. ...

Proprietor

3 days ago

Verified

... Someone on the end of a phone, not paying if a person cancels would be good, cheaper maybe, would be good. ...

Owner and Director

3 days ago

Verified

... The care about you, the owner! ...

Owner and Director

3 days ago

Verified

... I like that freetobook, unlike booking agents and their online platforms, are there for you as the owner. They pick up the phone almost immediately, and ALWAYS resolve queries very swiftly. I’ve ...

Owner and Director

3 days ago

Verified

... I like that freetobook, unlike booking agents and their online platforms, are there for you as the owner. They pick up the phone almost immediately, and ALWAYS resolve queries very swiftly. I’ve ...

Owner and Director

3 days ago

Verified

... I like that freetobook, unlike booking agents and their online platforms, are there for you as the owner. They pick up the phone almost immediately, and ALWAYS resolve queries very swiftly. I’ve ...

Bed and breakfast owner

3 days ago

Verified

... Fabulous team and service ...

Owner

3 days ago

Verified

... Simple, effective, British, friendly ...

Owner

3 days ago

Verified

... UK owned and based team who you can actually talk to! Simple with great functionality at a sensible cost, everything you need to run your rooms efficiently. ...

Owner

3 days ago

Verified

... UK owned and based team who you can actually talk to! Simple with great functionality at a sensible cost, everything you need to run your rooms efficiently. ...

Owner

3 days ago

Verified

... As a small B&B I would have given up long ago without Freetobook. They provide me with the tools that Hotels have access to at little or no expense. They are always helpful and constantly innovative. ...

Partner

3 days ago

Verified

... Easy company to deal with. Very responsive if you need information and answer queries exceptionally quickly. Bookings are easily accessible and corrections can easily be made. ...

Manager

3 days ago

Verified

... Quick response times, professionally, helpful and uplifting in a world full of complexity and challenge. Thank you always for your time and effort. ...

Owner

3 days ago

Verified

... The ease of use and the fact that there are plenty of videos and ways to contact Freetobook if you need advice on how to use the system.Freetobook can be as simple or as complex as you wish. I use it ...

Owner

3 days ago

Verified

... The ease of use and the fact that there are plenty of videos and ways to contact Freetobook if you need advice on how to use the system.Freetobook can be as simple or as complex as you wish. I use it ...

Owner manager

3 days ago

Verified

... User friendly, easy to operate, help is available in 24 hrs, team is great, google connections are very good. ...

Owner manager

3 days ago

Verified

... User friendly, easy to operate, help is available in 24 hrs, team is great, google connections are very good. ...

Joint owner

3 days ago

Verified

... We really love everything about managing our B&B and holiday cottages with Freetobook. It's easy to use; staff answer the phone and help; it has loads of functions but can operate without if you ...

Owner/Manager

3 days ago

Verified

... Evolving, Trustworthy and Value for money ...

Owner/Manager

3 days ago

Verified

... Freetobook are continuously evolving, over the past 5 years they have been an integral part of helping me grow my business. They are there if you have any issues and they are there to point you in ...

Owner/Manager

3 days ago

Verified

... Freetobook are continuously evolving, over the past 5 years they have been an integral part of helping me grow my business. They are there if you have any issues and they are there to point you in the right direction when the bigger companies lie. I have stayed loyal ...

Owner/Manager

3 days ago

Verified

... I have to date been happy with the customer service, client interaction, any all the new advancements that have occurred over the years. I hope they continue on the same path. ...

Owner

3 days ago

Verified

... Good software to avoid double bookings. Easy to use UI, easy to get the hang of. Very good customer service, usually Emails or messages are solved within an hour or 2. ...

Owner

3 days ago

Verified

... I love how easy it is to manage my hotel units and bookings, take payments, and communicate with guests, as well as have the ability to manage all sales channels, in one place, at an affordable ...

Owner / Manager

3 days ago

Verified

... Perfect for our hotel. Everything is OK so far and we are very happy with ftb! ...

CEO

3 days ago

Verified

... Easy to use, complete functionality set, high availability with no service disruptions in more than 7 years of usage.Low run cost for high added value services ...

Company Director

3 days ago

Verified

... Freetobook allows me to manage by availability to the channels quickly and easily. If I need assitance Freetobook are quick to respond. They have great tutorials available online. ...

OWNER

3 days ago

Verified

... We are using freetobook from over 8 years. We really like the friendly interface, and how simple is to use it. Over the years the was always an amazing work on updating the platform with new features. We are really happy about the support. You can find everything you need from the knowledge ...

Owner

3 days ago

Verified

... The thing I like best is that when I go to bed in America, I wake up in the morning and there, already waiting for me, is the detailed answer to some burning question I have asked. FreeToBook software is simple enough to be easy to use, but clever enough to be exactly what we need. And in a personable way, FTB does so many things to help us, even little businesses such as ours, in our battle with the big search engines and the commissioned booking sites. Calling them to fix a problem is like calling the moon and talking to robots. It is a David vs. Goliath situation! You have helped make us the #1 B&B for six years in Historic Charleston, SC, which is the #1 visitor destination in America, and one of the top 10 destinations IN THE WORLD. We are small but we are mighty, thanks to your wisdom and your support ...

Nakhil Inn hotel. Nuweiba . Sinai . Egypt

3 days ago

Verified

... Easy to use the hotel reservations software and Flexibility in availability . Wonderful accurate chart with rooms details and photos. ...

Nakhil Inn hotel. Nuweiba . Sinai . Egypt

3 days ago

Verified

... Amazing freetobook software ...

Guesthouse Hof

3 days ago

Verified

... Easy to use. Very friendly settings and very good and quick services if needed. Good collaboration and connection with channels ...

B&B Proprietor

2 days ago

Verified

... We have been using FreeToBook Channel Manager for over a year now. Customer Support was exceptional and had us up and running in a couple of days. Previously we had been managing our channel diaries ...

Owner

3 months ago

Verified

... Free to Book - Personally we would like to thank everyone at FTB for offering such a brilliant range of options to date for accommodation providers. The control it allows us to manage our booking system is superb – especially with the extra optionals available - it has allowed us to move to a completely different and successful business model . Also being able to channel each room individually – gives 100 % control on how we wish to market ourselves and have zero double booking scenarios. The retention of data – and being able to pull up repeat clients when we receive telephone enquiries . Whilst Messenger – provides the ultimate in customer service in keeping the guest informed at all points of the booking process from start to finish – and also with pre-populated templates for the majority of questions we receive allows for instant response. One way we use messenger is that when we are ready for incoming guests – although we state Check In From 4pm - on all our prior messaging and website - when we are ready – we ping to daily ...

Owner

3 months ago

Verified

... Free to Book - Personally we would like to thank everyone at FTB for offering such a brilliant range of options to date for accommodation providers. The control it allows us to manage our booking ...

Owner

3 months ago

Verified

... Free to Book - Personally we would like to thank everyone at FTB for offering such a brilliant range of options to date for accommodation providers. The control it allows us to manage our booking system is superb – especially with the extra optionals available - it has allowed us to move to a completely different and successful business model . Also being able to channel each room individually – gives 100 % control on how we wish to market ourselves and have zero double booking scenarios. The retention of data – and being able to pull up repeat clients when we receive telephone enquiries . Whilst Messenger ...

Owner

3 months ago

Verified

... Free to Book - Personally we would like to thank everyone at FTB for offering such a brilliant range of options to date for accommodation providers. The control it allows us to manage our booking system is superb – especially with the extra optionals available - it has allowed us to move to a completely different and successful business model . Also being able to channel each room individually – gives 100 % control on how we wish to market ourselves and have zero double booking scenarios. The retention of data – and being able to pull up repeat clients when we receive telephone enquiries . Whilst Messenger – provides the ultimate in customer service in keeping the guest informed at all points of the booking process from start to finish – and also with pre ...

hotel manager

3 months ago

Verified

... We have worked with freetobook for years. We struggle with all tech things and unlike most companies they always seem to be easy to contact and patient with people like us who just want to get on ...

Owner

3 months ago

Verified

... The team are always thinking of ways to improve FreetoBook and give clear videos on how to implement any changes. ...

Owner

3 months ago

Verified

... The team are always thinking of ways to improve FreetoBook and give clear videos on how to implement any changes. ...

Owner

5 months ago

Verified

... Easy to use and links all my channels and website booking seamlessly. Great ability to send automated messages to guests as well. Frees up my time by automating a lot of the booking process. ...

Owner

5 months ago

Verified

... Easy to use and links all my channels and website booking seamlessly. Great ability to send automated messages to guests as well. Frees up my time by automating a lot of the booking process. ...

Owner

5 months ago

Verified

... Ease of integration of the various channels. -Messaging service automating messages to guests before their arrival and during and after their stay. ...

Owner

5 months ago

Verified

... Easy to use and links all my channels and website booking seamlessly. Great ability to send automated messages to guests as well. Frees up my time by automating a lot of the booking process. ...

Owner

5 months ago

Verified

... Cloud / web based, so easy to use on most devices. Support is always timely, whether by phone, helpdesk or even on Facebook out of hours. Great integration into websites and OTAs. Ability to screen ...

Owner

5 months ago

Verified

... Cloud / web based, so easy to use on most devices. Support is always timely, whether by phone, helpdesk or even on Facebook out of hours. Great integration into websites and OTAs. Ability to screen and collect ...

Owner

5 months ago

Verified

... First class functionality and support with continual development ...

Owner

5 months ago

Verified

... Ability to customise reports more. Mail list. Better functionality of the app. I like the just checking in message but would like the ability to re-word. More control over digital registration. These ...

Owner

4 months ago

Verified

... Simplify sending template emails to guestsAccommodate automatic price increase for additional guests/cabin (Can go back to modify reservation cost for additional people, or manually change cost, but ...

Owner

4 months ago

Verified

... Easy to use with Clear, attractive graphics. Easy to input reservations/modifications, setting up pricing for multiple units is also quick and easy. Cleaning lists for Housekeeping are easy to access ...

Owner

4 months ago

Verified

... EASY to USE, EFFICIENT Channel Manager. ...

Owner

4 months ago

Verified

... Simplify sending template emails to guestsAccommodate automatic price increase for additional guests/cabin (Can go back to modify reservation cost for additional people, or manually change cost, but ...

Owner

3 months ago

Verified

... Avoids double bookings by consolidating OTA and direct bookings under one roof. Reasonably priced chargeable add ons including customer billing. Quick response to tech issues. ...

Owner/Manager

3 months ago

Verified

... They are always open to suggestions which they develop and implement if viable. All my previous suggestions have been actioned or better solutions suggested. The help desk is not manned over the ...

Director

3 months ago

Verified

... The ease of use and functionality for the whole booking process from calendar management, pricing, payments and guest communication.As a small business you can chose to use the basic free functions ...

Director

3 months ago

Verified

... It's great as it is but if I was being picky after 7 years using freetobook I'd like. Link to more OTA platforms in the channel manager rather than icalls Extra automated communication options to add ...

Director

3 months ago

Verified

... The ease of use and functionality for the whole booking process from calendar management, pricing, payments and guest communication.As a small business you can chose to use the basic free functions or get more technical and add on options at reasonable costs. It's like a build your own booking system.Also there customer sup ...

Director

3 months ago

Verified

... The ease of use and functionality for the whole booking process from calendar management, pricing, payments and guest communication.As a small business you can chose to use the basic free functions ...

Director

3 months ago

Verified

... It's great as it is but if I was being picky after 7 years using freetobook I'd like: *Link to more OTA platforms in the channel manager rather than icals. *Extra automated communication options to ...

Director

3 months ago

Verified

... The ease of use and functionality for the whole booking process from calendar management, pricing, payments and guest communication.As a small business you can chose to use the basic free functions or get more technical and add on options at reasonable costs. It's like a build your own booking system.Also there customer sup ...

owner

3 months ago

Verified

... Nothing. They are on the ball and keep well ahead with technology and software to simplify and optimize my business life. ...

Owner

3 months ago

Verified

... They provide a very professional and comprehensive system but are still always finding new ways to make our business better and our lives easier. They retain their staff so when you contact them it ...

Owner

3 months ago

Verified

... They provide a very professional and comprehensive system but are still always finding new ways to make our business better and our lives easier. They retain their staff so when you contact them it ...

Owner

2 months ago

Verified

... Easy to use, seamless and innovative and great staff! ...

Owner

2 months ago

Verified

... System is easy to use and slots into my website seamlessly.Always offering new additions and upgrades to make booking easy for the guest.Very quick response on help desk. You feel they are the side ...

Proprietor

2 months ago

Verified

... Freetobook, optimizing resource and strategy very simply. ...

Proprietor

2 months ago

Verified

... * helpful pricing strategy advice * Exceptional Customer support * Perfect synchronization of my businesses needs * Real time reporting. Amazing value for money. Simple easy to follow processes which ...

Proprietor

2 months ago

Verified

... Freetobook is very efficient and helpful and is always trying to update its service to its customers and manages all our bookings and reviews. ...

Owner

1 months ago

Verified

... We had used a paper registration and reservation system for years. When we put up a website, we realized we needed to offer booking online and we found FreetoBook The addition of Room Price Genie was ...

Owner/manager

1 months ago

Verified

... Bookings are easier for guests, much less work for us, the messaging system is great, and setup was fairly easy and the support we got was excellent. ...

Owner/manager

1 months ago

Verified

... Bookings are easier for guests, much less work for us, the messaging system is great, and setup was fairly easy and the support we got was excellent. ...

Owner B&B

1 months ago

Verified

... Excellent service over the last 10 years. Independent business supporting the independent accommodation sector. Dynamic evolving systems allow you to opt in and out of full channel manager alongside ...

Owner

1 months ago

Verified

... Not sure there is much I would like to see changed. If anything it would be the ability to send different confirmation and pre arrival messages to those booked through OTAs rather than those who book ...

Owner

1 months ago

Verified

... Free to Book seamlessly integrates reservations, payments and messaging all within in one easy to use system. The support and continual development of system features is excellent. ...

Owner

1 months ago

Verified

... Free to Book seamlessly integrates reservations, payments and messaging all within in one easy to use system. The support and continual development of system features is excellent. ...

Owner

1 months ago

Verified

... Free to Book seamlessly integrates reservations, payments and messaging all within in one easy to use system. The support and continual development of system features is excellent. ...

Owner

1 months ago

Verified

... Not sure there is much I would like to see changed. If anything it would be the ability to send different confirmation and pre arrival messages to those booked through OTAs rather than those who book ...

General Manager

25 days ago

Verified

... It would be such a benefit if invoices could be created from the paperwork that allowed a date to be put on it. ...

General Manager

25 days ago

Verified

... It would be such a benefit if invoices could be created from the paperwork that allowed a date to be put on it. ...

General Manager

25 days ago

Verified

... It would be such a benefit if invoices could be created from the paperwork that allowed a date to be put on it. ...

Proprietor

25 days ago

Verified

... Always trying to be ahead of the curve, trying new things all the time and keeping us up to date with what is coming and what will help - loads of webinars. The system is a great channel manager, ...

Proprietor

25 days ago

Verified

... Always trying to be ahead of the curve, trying new things all the time and keeping us up to date with what is coming and what will help - loads of webinars. The system is a great channel manager, fantastic customer support. Their Hotel Management Software allows easy access to detailed reports. Its easy to offer special rates in a range of formats. Lots of integration options. I had a good PMS before but this one really does make it better and much better value. I particularly like the fact that I can offer a range of rates and discount codes. The reports are very useful and the way that things adapt all the time is so helpful. The company doesn't stand still. I love the way that we are listed on google hotels and that freetobook has its own link with google that gets free rankings as well as the paid option. Its really effective and very helpful for small businesses. I was onboarded really effectively, I thought it was going to be really difficult but actually had a dedicated area manager who moved the information from my previous system onto Freetobook. Training is readily available, literally ...

Proprietor

25 days ago

Verified

... Always trying to be ahead of the curve, trying new things all the time and keeping us up to date with what is coming and what will help - loads of webinars. The system is a great channel manager, fantastic customer support. Their Hotel Management Software allows easy access to detailed reports. Its easy to offer special rates in a range of formats. Lots of integration options. I had a good PMS before but this one really does make it better and much better value. I particularly like the fact that I can offer a range of rates and discount codes. The reports are very useful and the way that things adapt all the time is so helpful. The company doesn't stand still. I love the way that we are listed on google hotels and that freetobook has its own link with google that gets free rankings as well as the paid option. Its really effective and very helpful for small businesses. I was onboarded really effectively, I thought it was going to be really difficult but actually had a dedicated area manager who moved the information from my previous system onto Freetobook. Training is readily available, literally quick videos around the system and if that doesn't work. The helpdesk always reply quickly with good advice useful links or videos. You can also make your own suggestions. I have been using the new app for customer service - I never know how the customer receives it but it definitely works well for customer communication and the messages feature is great for keeping all information linked to a booking. Our direct bookings has dramatically increased since we went with freetobook and the controls over pricing ...

Director

23 days ago

Verified

... In Stripe, it would be helpful to be able to download each payout from to be able to enter into accounts, rather than copy & pasting to word to record, which is what we have to do at present. ...

Owner

22 days ago

Verified

... FTB are constantly innovating and developing the platform to respond to customers needs. New businesses can start a the basic level and then add on the services they need as the business grows. ...

Owner

9 days ago

Verified

... Instant reply on help desk, frequent webinar to keep me updated, easy system to use, extremely versatile, lovely friendly people. ...

Manager

3 days ago

Verified

... 1. The system is easy to set up as I am a complete novice when it comes to using online systems normally, however there was so much support I found it easy. 2. The system works along side all the other channels we use and the central diary is all in one place. 3. I have recommended the system to lots of other people that are in the same business as me, its easy to set up automated ...

Owner

3 days ago

Verified

... Customer service team is absolutely brilliant. Never held in a queue and all staff friendly, helpful and knowledgeable. The system is easy to use and manage and has eliminated paper diary. Provides a ...

Owner

3 days ago

Verified

... I would like functions like such as single occupancy rates to automatically transfer to all channels rather than have to call in to the office. ...

Owner

3 days ago

Verified

... Freetobook is extremely efficient and user friendly, it was recommended to us by friends. if required quick excellent support for any questions is always at hand , they have thought of everything and a total ...

Owner

3 days ago

Verified

... UK owned and based team who you can actually talk to! Simple with great functionality at a sensible cost, everything you need to run your rooms efficiently. ...

Owner

3 days ago

Verified

... As a small B&B I would have given up long ago without Freetobook. They provide me with the tools that Hotels have access to at little or no expense. They are always helpful and constantly innovative. ...

Owner

3 days ago

Verified

... As a small B&B I would have given up long ago without Freetobook. They provide me with the tools that Hotels have access to at little or no expense. They are always helpful and constantly innovative. ...

Partner

3 days ago

Verified

... Being a Google partner and having proper API integration with the main OTAs set Freetobook apart. Being on Google Vacation Rentals is more powerful than being on most OTAs. Not relying on iCal is critical if you want to avoid ...

Owner

3 days ago

Verified

... Everyone uses a system differently, many what their booking system to do everything for them. Personally I want control of my diary and my pricing so that I can manipulate it to the best of my ...

Owner & Marketing Manager

3 days ago

Verified

... Perfect Channel Manager to optimize small Hotels and B&Bs ...

Owner & Marketing Manager

3 days ago

Verified

... *With FreetoBook linked to my website, There is absolutely no way possible that my business will get a double booking on any of my bedrooms when a new online booking is made because, it automatically ...

Owner & Marketing Manager

3 days ago

Verified

... *With FreetoBook linked to my website, There is absolutely no way possible that my business will get a double booking on any of my bedrooms when a new online booking is made because, it automatically closes out the reserved room for me; *An automated email is sent to notify me of all new bookings, whether direct to my website or by one of the OTAs (Online Travel Agents). *The OTA bookings give me the guest's personal telephone number, so that I can send a personal welcoming ...

Owner & Marketing Manager

3 days ago

Verified

... *With FreetoBook linked to my website, There is absolutely no way possible that my business will get a double booking on any of my bedrooms when a new online booking is made because, it automatically closes out the reserved room for me; *An automated email is sent to notify me of all new bookings, whether direct to my website or by one of the OTAs (Online Travel Agents). *The OTA bookings give me the guest's personal telephone number, so that I can send a personal welcoming message and consequently after their visit a follow up message, with a link to Google to request ...

Owner & Marketing Manager

3 days ago

Verified

... *With FreetoBook linked to my website, There is absolutely no way possible that my business will get a double booking on any of my bedrooms when a new online booking is made because, it automatically closes out the reserved room for me; *An automated email is sent to notify me of all new bookings, whether direct to my website or by one of the OTAs (Online Travel Agents). *The OTA bookings give me the guest's personal telephone number, so that I can send a personal welcoming message and consequently after their visit a follow up message, with a link to Google to request a review. *All google reviews are added to my website. *Direct Booking reviews via my website and freetobook and reviews from Google then regularly update my website for me. *Freetobook is linked to STRIPE which means we can take a 50% deposit. *FreetoBook links to most of the OTA's that we use; *Therefore I am also able to add 15% or 20% to the OTA's bookings (Online Travel Agency reservations) which covers the booking fee they charge me. *We only pay for the EXTRAS that we what want to use, or will be useful to us, or can afford; *FreetoBook offers some good training and support when needed. *The Facebook FreetoBook Support group is supportive and a very good resource when someone has a problem or a question. It is also good to support others too. *Good to use on phone and computer. *FreetoBook enhances and increases ...

Company Director

3 days ago

Verified

... Easy to manage ...

OWNER

3 days ago

Verified

... We are using freetobook from over 8 years. We really like the friendly interface, and how simple is to use it. Over the years the was always an amazing work on updating the platform with new ...

OWNER

3 days ago

Verified

... The coninuous changes to the tax systems of every country some times creates some extra needs in settings more complex VAT values on extra taxations city taxes. Freetobook already try out to come ...

Owner

3 days ago

Verified

... The thing I like best is that when I go to bed in America, I wake up in the morning and there, already waiting for me, is the detailed answer to some burning question I have asked. FreeToBook software is simple enough to be easy to use, but clever enough to be exactly what we need. And in a personable way, FTB does so many things to help us, even little businesses such as ours, in our battle with the big search engines and the commissioned booking sites. Calling them to fix a problem is like calling the moon and talking to robots. It is a David vs. Goliath situation! You have helped make us the #1 B&B for six years in Historic Charleston, SC, which is the #1 visitor destination in America, and one of the top 10 destinations IN THE WORLD. We are small but we are mighty, thanks to your wisdom and your support. And you continue to offer new features, such as controlling ...

Nakhil Inn hotel. Nuweiba . Sinai . Egypt

3 days ago

Verified

... Amazing freetobook software ...

Nakhil Inn hotel. Nuweiba . Sinai . Egypt

3 days ago

Verified

... To let our guests able to cancel themselves. That will make it more easy instead of sending us messages . And we cancel for them. Also most guests don't know zip codes . Better to cancel it during ...

Nakhil Inn hotel. Nuweiba . Sinai . Egypt

3 days ago

Verified

... To let our guests able to cancel themselves. That will make it more easy instead of sending us messages . And we cancel for them. Also most guests don't know zip codes . Better to cancel it during ...

B&B Proprietor

2 days ago

Verified

... We have been using FreeToBook Channel Manager for over a year now. Customer Support was exceptional and had us up and running in a couple of days. Previously we had been managing our channel diaries ...

B&B Proprietor

2 days ago

Verified

... We have been using FreeToBook Channel Manager for over a year now. Customer Support was exceptional and had us up and running in a couple of days. Previously we had been managing our channel diaries manually. FreeToBook automates ...

owner

3 months ago

Verified

... more channels example like trip.com for Asia market or others that are only affiliated via Expedia example traveloka for german market! ...

owner

3 months ago

Verified

... more channels example like trip.com for Asia market or others that are only affiliated via Expedia example traveloka for german market! ...

owner

3 months ago

Verified

... more channels example like trip.com for Asia market or others that are only affiliated via Expedia example traveloka for german market! ...

owner

3 months ago

Verified

... more channels example like trip.com for Asia market or others that are only affiliated via Expedia example traveloka for german market! ...

owner

3 months ago

Verified

... more channels example like trip.com for Asia market or others that are only affiliated via Expedia example traveloka for german market! ...

owner

3 months ago

Verified

... more channels example like trip.com for Asia market or others that are only affiliated via Expedia example traveloka for german market! ...

hotel manager

3 months ago

Verified

... We have worked with freetobook for years. We struggle with all tech things and unlike most companies they always seem to be easy to contact and patient with people like us who just want to get on ...

Owner

3 months ago

Verified

... An easy to use system. Has all the features you need. Embedded into my website giving me full control of bookings. Also links well with OTAs. Questions are answered quickly from the team. ...

owner

3 months ago

Verified

... A one stop shop which consolidates all channels. Avoids double booking. Very useful add ons which such as stripe so payments, calendar and booking details all accessible in one place. The auto ...

Owner

5 months ago

Verified

... Easy to use and links all my channels and website booking seamlessly. Great ability to send automated messages to guests as well. Frees up my time by automating a lot of the booking process. ...

Owner

5 months ago

Verified

... Easy to use and links all my channels and website booking seamlessly. Great ability to send automated messages to guests as well. Frees up my time by automating a lot of the booking process. ...

Partner

5 months ago

Verified

... Website and booking system are independent, decoupled. Can manage your own website without any booking system/payment knowledge. The bookings system is very easy to set up and very easy to maintain and they are quick to answer questions if you need help, all my questions have been answered in less than sixty minutes. The bookings system has many payable ...

Partner

5 months ago

Verified

... Website and booking system are independent, decoupled. Can manage your own website without any booking system/payment knowledge. The bookings system is very easy to set up and very easy to maintain and they are quick to answer questions if you need help, all my questions have been answered in less than sixty minutes. The bookings system has many ...

Owner

4 months ago

Verified

... Easy to use with Clear, attractive graphics. Easy to input reservations/modifications, setting up pricing for multiple units is also quick and easy. Cleaning lists for Housekeeping are easy to access ...

Owner

4 months ago

Verified

... It’s easy to use and communicate with guest. The basic version is for free and the channel with OTA‘s works very well. ...

Owner

4 months ago

Verified

... FreetoBook is a booking platform designed for small accommodation providers like B&Bs, guesthouses, and vacation rentals. It offers a range of tools to manage bookings, availability, and customer ...

Owner

3 months ago

Verified

... Would like the ability to copy bookings. I have regular contractors who stay week after week so this would reduce the workload. ...

Director

3 months ago

Verified

... The ease of use and functionality for the whole booking process from calendar management, pricing, payments and guest communication.As a small business you can chose to use the basic free functions or get more technical and add on options at reasonable costs. It's like a build your own booking system.Also there customer support for any queries you may have is excellent, friendly, speedy and helpful.Over the years I periodically weigh up other platforms costs and functions but I always stick with freetobook for my business.Even with the added integrations ...

Director

3 months ago

Verified

... The ease of use and functionality for the whole booking process from calendar management, pricing, payments and guest communication.As a small business you can chose to use the basic free functions or get more technical and add on options at reasonable costs. It's like a build your own booking system.Also there customer support for any queries you may have is excellent, friendly, speedy and helpful.Over the years I periodically weigh up other platforms costs and functions but I always stick with freetobook for my business.Even with the added ...

Director

3 months ago

Verified

... The ease of use and functionality for the whole booking process from calendar management, pricing, payments and guest communication.As a small business you can chose to use the basic free functions or get more ...

Proprietor/ Owner

3 months ago

Verified

... Easy to Manage the bookings with the registration form already completed with the customer details to be used at check-ins ...

Owner

3 months ago

Verified

... I think they develop the improvements before we have a chance to think they might be needed.Demanding Expedia provide an address would help (but good luck with that!). ...

Owner

2 months ago

Verified

... System is easy to use and slots into my website seamlessly.Always offering new additions and upgrades to make booking easy for the guest.Very quick response on help desk. You feel they are the side ...

Owner

2 months ago

Verified

... System is easy to use and slots into my website seamlessly.Always offering new additions and upgrades to make booking easy for the guest.Very quick response on help desk. You feel they are the side ...

Proprietor

2 months ago

Verified

... * helpful pricing strategy advice * Exceptional Customer support * Perfect synchronization of my businesses needs * Real time reporting. Amazing value for money. Simple easy to follow processes which ...

Proprietor

2 months ago

Verified

... * helpful pricing strategy advice * Exceptional Customer support * Perfect synchronization of my businesses needs * Real time reporting. Amazing value for money. Simple easy to follow processes which ...

Proprietor

2 months ago

Verified

... A business whats app service, so messages can be sent easier instead of email. More flexibility with invoicing, ability to add the clients purchase order number for example. Additional services ...

Owner and chief breakfast maker

2 months ago

Verified

... Easy to use, functionally rich and really great people ...

Proprietor

2 months ago

Verified

... It introduces new services to its customers and tries to be ahead of the game to outwit the OTA's and help us get zero fee booking - so please continue the good work. ...

Owner

1 months ago

Verified

... A report that could help with reconciliation of the monthly invoice from our channel partners would be great improvement to the already great service. ...

Owner

1 months ago

Verified

... We had used a paper registration and reservation system for years. When we put up a website, we realized we needed to offer booking online and we found FreetoBook The addition of Room Price Genie was ...

Owner/manager

1 months ago

Verified

... The only problem we had was integrating with our Airbnb account, a bit more experience on that might be good. Everything else is great. ...

Owner

1 months ago

Verified

... Free to Book seamlessly integrates reservations, payments and messaging all within in one easy to use system. The support and continual development of system features is excellent. ...

Owner

24 days ago

Verified

... The system is simple to use, has great add-ons to improve efficiency (you only pay for those you wish to add-on for your business), and the customer service team are super-helpful. No long queueing ...

Director

23 days ago

Verified

... The Ease in which alls OTA’s are controlled from Freetobook platform. If ever there is a problem, which isn’t often, support is swift & concise. ...

Owner/operator

20 days ago

Verified

... Help desk always very prompt responding to issues and/ or questions.Continuing development of the systems and ways they are working. The new Bloom system has been brilliant and it looks like you are ...

Owner/operator

20 days ago

Verified

... Possibly looking at API connection with some Web developers. Some more independent reports for the Dynamic pricing tool, market reports. Regular guest profiles making bookings for regulars even ...

Manager

3 days ago

Verified

... 1. The system is easy to set up as I am a complete novice when it comes to using online systems normally, however there was so much support I found it easy. 2. The system works along side all the other channels we use and the central ...

Proprietor

3 days ago

Verified

... Simple, easy efficient, well good, easy to use, shaper than other platforms, stripe could be cheaper too, no more hidden costs. ...

Partner

3 days ago

Verified

... Being a Google partner and having proper API integration with the main OTAs set Freetobook apart. Being on Google Vacation Rentals is more powerful than being on most OTAs. Not relying on iCal is ...

Partner

3 days ago

Verified

... Being a Google partner and having proper API integration with the main OTAs set Freetobook apart. Being on Google Vacation Rentals is more powerful than being on most OTAs. Not relying on iCal is ...

Partner

3 days ago

Verified

... Being a Google partner and having proper API integration with the main OTAs set Freetobook apart. Being on Google Vacation Rentals is more powerful than being on most OTAs. Not relying on iCal is ...

Partner

3 days ago

Verified

... Being a Google partner and having proper API integration with the main OTAs set Freetobook apart. Being on Google Vacation Rentals is more powerful than being on most OTAs. Not relying on iCal is ...

Owner

3 days ago

Verified

... Everyone uses a system differently, many what their booking system to do everything for them. Personally I want control of my diary and my pricing so that I can manipulate it to the best of my ...

Owner manager

3 days ago

Verified

... User friendly, easy to operate, help is available in 24 hrs, team is great, google connections are very good. ...

Joint owner

3 days ago

Verified

... I would absolutely love it if the self-catering cottage bookings and the B&B bookings could be better integrated. It's obviously not a deal-breaker, but it would be a huge help. ...

Owner & Marketing Manager

3 days ago

Verified

... *With FreetoBook linked to my website, There is absolutely no way possible that my business will get a double booking on any of my bedrooms when a new online booking is made because, it automatically closes out the reserved room for me; *An automated email is sent to notify me of all new bookings, whether direct to my website or by one of the OTAs (Online Travel Agents). *The OTA bookings give me the guest's personal ...

Owner & Marketing Manager

3 days ago

Verified

... *With FreetoBook linked to my website, There is absolutely no way possible that my business will get a double booking on any of my bedrooms when a new online booking is made because, it automatically closes out the reserved room for me; *An automated email is sent to notify me of all new bookings, whether direct to my website or by one of the OTAs (Online Travel Agents). *The OTA bookings give me the guest's personal telephone number, so that I can send a personal welcoming message and consequently after their visit a follow up message, with a link to Google ...

Owner & Marketing Manager

3 days ago

Verified

... *With FreetoBook linked to my website, There is absolutely no way possible that my business will get a double booking on any of my bedrooms when a new online booking is made because, it automatically ...

Owner & Marketing Manager

3 days ago

Verified

... *A quarterly email of bulletpoints that I need to PERSONALLY address, work on, improve or update to my website and FreetoBook. *Training on how to add telephone bookings to FreetoBook...I currently use 'the CloseOut' facility, which means my STATS are incorrect. *The opportunity to add some French ...

Owner & Marketing Manager

3 days ago

Verified

... *A quarterly email of bulletpoints that I need to PERSONALLY address, work on, improve or update to my website and FreetoBook. *Training on how to add telephone bookings to FreetoBook...I currently use 'the CloseOut' facility, which means my STATS are incorrect. *The opportunity to add some French websites that I use to the booking diary (La La Room and Herbergements). *I have at last claimed my business (from Booking dot com) on Apple ...

Owner & Marketing Manager

3 days ago

Verified

... *A quarterly email of bulletpoints that I need to PERSONALLY address, work on, improve or update to my website and FreetoBook. *Training on how to add telephone bookings to FreetoBook...I currently use 'the CloseOut' facility, which means my STATS are incorrect. *The opportunity to add some French websites that I use to the booking diary (La La Room and Herbergements). *I have at last claimed my business (from Booking dot com) on App ...

Owner

3 days ago

Verified

... The thing I like best is that when I go to bed in America, I wake up in the morning and there, already waiting for me, is the detailed answer to some burning question I have asked. FreeToBook software is simple enough to be easy to use, but clever enough to be exactly what we need. And in a personable way, FTB does so many things to help us, even little businesses such as ours, in our battle with the big search engines and the commissioned ...

Guesthouse Hof

3 days ago

Verified

... Easy to use. Very friendly settings and very good and quick services if needed. Good collaboration and connection with channels ...

Manager

2 days ago

Verified

... Just how simple the system is to use. The team are easy to talk to and get direct answers to all issues. ...

B&B Proprietor

2 days ago

Verified

... We have been using FreeToBook Channel Manager for over a year now. Customer Support was exceptional and had us up and running in a couple of days. Previously we had been managing our channel diaries manually. FreeToBook automates most of the processes and saves considerable time as well as reducing the likelihood of double bookings. The system is very easy to use and had excellent functionality with links ...

B&B Proprietor

2 days ago

Verified

... We have been using FreeToBook Channel Manager for over a year now. Customer Support was exceptional and had us up and running in a couple of days. Previously we had been managing our channel diaries manually. FreeToBook automates most of the processes and saves considerable time as well as reducing the likelihood of double bookings. The system is very easy to use and had excellent functionality with links to all major OTA systems, scheduled messaging ...

Owner

3 months ago

Verified

... Simply The Best Free to Book ...

Owner

3 months ago

Verified

... Free to Book - Personally we would like to thank everyone at FTB for offering such a brilliant range of options to date for accommodation providers. The control it allows us to manage our booking ...

Owner

3 months ago

Verified

... Free to Book - Personally we would like to thank everyone at FTB for offering such a brilliant range of options to date for accommodation providers. The control it allows us to manage our booking system is superb – especially with the extra optionals available - it has allowed us to move to a completely different and successful ...

Owner

3 months ago

Verified

... Free to Book - Personally we would like to thank everyone at FTB for offering such a brilliant range of options to date for accommodation providers. The control it allows us to manage our booking system is superb – especially with the extra optionals available - it has allowed us to move to a completely different and successful business model . Also being able to channel each room individually – gives 100 % control on how we wish to market ourselves and have zero double booking scenarios. The retention of data – and being able to pull up repeat clients when we receive telephone enquiries . Whilst Messenger – provides the ultimate in customer service in keeping the guest informed at all points of the booking process from start to finish – and also with pre-populated templates for the majority of questions we receive allows for instant response. One way we use messenger is that when we are ready for incoming guests – although we state Check In From 4pm - on all our prior messaging and website - when we are ready – we ping to daily arrivals – Your Room is now ready for Check In as and when we can. Lots of guests really appreciate that including the AA Inspector. Messenger again allows you to bring your business to a much higher ...

hotel manager

3 months ago

Verified

... Honest straight forward ...

hotel manager

3 months ago

Verified

... This company helps a bit getting direct booking but it is like swimming against the tide ...

hotel manager

3 months ago

Verified

... We have worked with freetobook for years. We struggle with all tech things and unlike most companies they always seem to be easy to contact and patient with people like us who just want to get on ...

hotel manager

3 months ago

Verified

... This company helps a bit getting direct booking but it is like swimming against the tide ...

hotel manager

3 months ago

Verified

... Honest straight forward ...

hotel manager

3 months ago

Verified

... Honest straight forward ...

hotel manager

3 months ago

Verified

... We have worked with freetobook for years. We struggle with all tech things and unlike most companies they always seem to be easy to contact and patient with people like us who just want to get on ...

hotel manager

3 months ago

Verified

... We have worked with freetobook for years. We struggle with all tech things and unlike most companies they always seem to be easy to contact and patient with people like us who just want to get on with looking after the customers in front ...

hotel manager

3 months ago

Verified

... This company helps a bit getting direct booking but it is like swimming against the tide ...

Owner

3 months ago

Verified

... Easy to use booking software. ...

Owner

3 months ago

Verified

... The team are always thinking of ways to improve FreetoBook and give clear videos on how to implement any changes. ...

owner

3 months ago

Verified

... A one stop shop which consolidates all channels. Avoids double booking. Very useful add ons which such as stripe so payments, calendar and booking details all accessible in one place. The auto ...

owner

3 months ago

Verified

... A one stop shop which consolidates all channels. Avoids double booking. Very useful add ons which such as stripe so payments, calendar and booking details all accessible in one place. The auto ...

Owner

5 months ago

Verified

... Easy to use and links all my channels and website booking seamlessly. Great ability to send automated messages to guests as well. Frees up my time by automating a lot of the booking process. ...

Owner

5 months ago

Verified

... Easy to use and links all my channels and website booking seamlessly. Great ability to send automated messages to guests as well. Frees up my time by automating a lot of the booking process. ...

Owner

5 months ago

Verified

... Invoicing separating out invoicing and credits for OTAs like Expedia to make it a bit easier to manage at reconcilliation. ...

Owner

5 months ago

Verified

... Ability to customise reports more. Mail list. Better functionality of the app. I like the just checking in message but would like the ability to re-word. More control over digital registration. These are all relatively minor ...

Owner

5 months ago

Verified

... Ability to customise reports more. Mail list. Better functionality of the app. I like the just checking in message but would like the ability to re-word. More control over digital registration. These are all relatively ...

Partner

5 months ago

Verified

... Booking widget, free and easy to use. ...

Owner

4 months ago

Verified

... Simplify sending template emails to guestsAccommodate automatic price increase for additional guests/cabin (Can go back to modify reservation cost for additional people, or manually change cost, but ...

Owner

4 months ago

Verified

... It’s easy to use and communicate with guest. The basic version is for free and the channel with OTA‘s works very well. ...

Owner

3 months ago

Verified

... Avoids double bookings by consolidating OTA and direct bookings under one roof. Reasonably priced chargeable add ons including customer billing. Quick response to tech issues. ...

Owner/Manager

3 months ago

Verified

... They are always open to suggestions which they develop and implement if viable. All my previous suggestions have been actioned or better solutions suggested. The help desk is not manned over the ...

Owner/Manager

3 months ago

Verified

... They are always open to suggestions which they develop and implement if viable. All my previous suggestions have been actioned or better solutions suggested. The help desk is not manned over the ...

Owner/Manager

3 months ago

Verified

... They are always open to suggestions which they develop and implement if viable. All my previous suggestions have been actioned or better solutions suggested. The help desk is not manned over the ...

Director

3 months ago

Verified

... Perfect for small business/holiday home owner ...

Director

3 months ago

Verified

... Perfect for small business/holiday home owner ...

Director

3 months ago

Verified

... The ease of use and functionality for the whole booking process from calendar management, pricing, payments and guest communication.As a small business you can chose to use the basic free functions or get more technical and add on options at reasonable costs. It's like a build your own booking system.Also there customer support for any queries you may have is excellent, friendly, speedy and helpful.Over the years I periodically weigh up other platforms costs and functions but I always ...

Director

3 months ago

Verified

... The ease of use and functionality for the whole booking process from calendar management, pricing, payments and guest communication.As a small business you can chose to use the basic free functions or get more technical and add on options at reasonable costs. It's like a build your own booking system.Also there customer support for any queries you may have is excellent, friendly, speedy and helpful.Over the years I periodically weigh up other platforms costs and functions but I always stick with freetobook for my business.Even with the added integrations like dynamic pricing, stripe payment processing, text communication etc that I pay for, it's always cheaper ...

Director

3 months ago

Verified

... The ease of use and functionality for the whole booking process from calendar management, pricing, payments and guest communication.As a small business you can chose to use the basic free functions or get more technical and add on options at reasonable ...

Director

3 months ago

Verified

... The ease of use and functionality for the whole booking process from calendar management, pricing, payments and guest communication.As a small business you can chose to use the basic free functions ...

Director

3 months ago

Verified

... The ease of use and functionality for the whole booking process from calendar management, pricing, payments and guest communication.As a small business you can chose to use the basic free functions or get more technical and add on options at reasonable ...

Director

3 months ago

Verified

... Perfect for small business/holiday home owner ...

Director

3 months ago

Verified

... The ease of use and functionality for the whole booking process from calendar management, pricing, payments and guest communication.As a small business you can chose to use the basic free functions or get more technical and add on options at reasonable costs. It's ...

Director

3 months ago

Verified

... The ease of use and functionality for the whole booking process from calendar management, pricing, payments and guest communication.As a small business you can chose to use the basic free functions or get more technical and add on options at reasonable costs. It's like a build your own booking system.Also there customer support for any queries you may have is excellent, friendly, speedy and helpful.Over the years I periodically weigh up other platforms costs and functions but I always ...

Director

3 months ago

Verified

... The ease of use and functionality for the whole booking process from calendar management, pricing, payments and guest communication.As a small business you can chose to use the basic free functions or get more technical and add on options at reasonable costs. It's like a build your own booking system.Also there customer support for any queries you may have is excellent, friendly, speedy and helpful.Over the years I periodically weigh ...

Director

3 months ago

Verified

... The ease of use and functionality for the whole booking process from calendar management, pricing, payments and guest communication.As a small business you can chose to use the basic free functions or get more technical and add on options at reasonable costs. It's like a build your own booking system.Also there customer support for any queries you may have is excellent, friendly, speedy and helpful.Over the years I periodically weigh up other platforms costs and functions but I always stick ...

owner

3 months ago

Verified

... Everything is good good good good good good - ridiculous having to put 20 words minimum - need to change this as im losing the will to live! ...

Partner

3 months ago

Verified

... Fab FreeToBook ...

Partner

3 months ago

Verified

... Great free base software. The add ons cost but you can select which to use and they seamlessly integrate. Would thoroughly recommend for a small single room let to a huge hotel. ...

Partner

3 months ago

Verified

... Could really do with an app for mobile devices as it’s harder to navigate on a small screen. Would be a massive bonus. ...

Partner

3 months ago

Verified

... Great free base software. The add ons cost but you can select which to use and they seamlessly integrate. Would thoroughly recommend for a small single room let to a huge hotel. ...

Partner

3 months ago

Verified

... Great free base software. The add ons cost but you can select which to use and they seamlessly integrate. Would thoroughly recommend for a small single room let to a huge hotel. ...

Guesthouse Owner

3 months ago

Verified

... Nothing as yet, all going well with our business so far. FTB staff are so helpful. If possible more notice when they go on tour. ...

Guesthouse Owner

3 months ago

Verified

... Freetobook excellent booking engine. ...

Guesthouse Owner

3 months ago

Verified

... Nothing as yet, all going well with our business so far. FTB staff are so helpful. If possible more notice when they go on tour. ...

Proprietor/ Owner

3 months ago

Verified

... Easy to Manage the bookings with the registration form already completed with the customer details to be used at check-ins ...

Owner

2 months ago

Verified

... System is easy to use and slots into my website seamlessly.Always offering new additions and upgrades to make booking easy for the guest.Very quick response on help desk. You feel they are the side ...

Owner

2 months ago

Verified

... System is easy to use and slots into my website seamlessly.Always offering new additions and upgrades to make booking easy for the guest.Very quick response on help desk. You feel they are the side ...

Owner

2 months ago

Verified

... System is easy to use and slots into my website seamlessly.Always offering new additions and upgrades to make booking easy for the guest.Very quick response on help desk. You feel they are the side ...

Proprietor

2 months ago

Verified

... It introduces new services to its customers and tries to be ahead of the game to outwit the OTA's and help us get zero fee booking - so please continue the good work. ...

Owner

2 months ago

Verified

... Ever evolving great channel manager ...

Owner

2 months ago

Verified

... Having been with FTB for many years, We have seen the system grow and evolve into a great quality product. The optional add on's mean its suitable for all uses and for what you want it to do for you. ...

Hotel Manager

1 months ago

Verified

... Freetobook have been fantastic. From the initial set up, adding channel management and guest messaging to their amazing customer service. Freetobook have helped us achieve our first busy summer season at our newly ...

Hotel Manager

1 months ago

Verified

... Freetobook have been fantastic. From the initial set up, adding channel management and guest messaging to their amazing customer service. Freetobook have helped us achieve our first busy summer ...

Owner

1 months ago

Verified

... FreetoBook highlight ...

Owner

1 months ago

Verified

... I like pretty much everything they do at FreetoBook - dealing with them is a hundred times better than trying to deal with Booking.com ...

Owner

1 months ago

Verified

... The only area that I would definitely improve is the review menu - hotel and B&B owners naturally have a fair amount of interaction with their Guests but S/C owners do not and they are therefore ...

Owner

1 months ago

Verified

... The only area that I would definitely improve is the review menu - hotel and B&B owners naturally have a fair amount of interaction with their Guests but S/C owners do not and they are therefore ...

Owner

1 months ago

Verified

... The only area that I would definitely improve is the review menu - hotel and B&B owners naturally have a fair amount of interaction with their Guests but S/C owners do not and they are therefore ...

Owner

1 months ago

Verified

... FreetoBook highlight ...

Owner

1 months ago

Verified

... We had used a paper registration and reservation system for years. When we put up a website, we realized we needed to offer booking online and we found FreetoBook The addition of Room Price Genie was ...

Owner

1 months ago

Verified

... We had used a paper registration and reservation system for years. When we put up a website, we realized we needed to offer booking online and we found FreetoBook The addition of Room Price Genie was ...

Owner B&B

1 months ago

Verified

... Excellent online booking software for the independent accommodation sector ...

Owner

1 months ago

Verified

... Brilliant on stop shop for Property Management ...

Proprietor

25 days ago

Verified

... Always trying to be ahead of the curve, trying new things all the time and keeping us up to date with what is coming and what will help - loads of webinars. The system is a great channel manager, fantastic customer support. Their Hotel Management Software allows easy access to detailed reports. Its easy to offer special rates in a range of formats. Lots of integration options. I had a good PMS before but this one really does make it better ...

Managing Director

25 days ago

Verified

... Best company to work by far ...

Managing Director

25 days ago

Verified

... The customer service provided by Freetobook is the best. I work with many companies and have to say they offer the best service I have ever experienced. They also continually invest in keeping up ...

Owner

24 days ago

Verified

... Freetobook is a fantastic Channel manager to work with! ...

Owner RentalsPV

23 days ago

Verified

... It’s easy to use and helps me a lot with my work of 15 apartments. The system is free of charge but to use it better you can add options to make your work easier, these options are not for free but ...

Owner RentalsPV

23 days ago

Verified

... Easy to use and affordable! ...

Owner RentalsPV

23 days ago

Verified

... Easy to use and affordable! ...

Owner

22 days ago

Verified

... Free To Book: supporting new businesses at every stage ...

Owner

22 days ago

Verified

... FTB are constantly innovating and developing the platform to respond to customers needs. New businesses can start a the basic level and then add on the services they need as the business grows. ...

Owner

22 days ago

Verified

... Free To Book: supporting new businesses at every stage ...

Owner/operator

20 days ago

Verified

... Possibly looking at API connection with some Web developers. Some more independent reports for the Dynamic pricing tool, market reports. Regular guest profiles making bookings for regulars even easier! Think the OTA's ...

Manager

3 days ago

Verified

... 1. The system is easy to set up as I am a complete novice when it comes to using online systems normally, however there was so much support I found it easy. 2. The system works along side all the ...

Owner

3 days ago

Verified

... Customer service team is absolutely brilliant. Never held in a queue and all staff friendly, helpful and knowledgeable. The system is easy to use and manage and has eliminated paper diary. Provides a ...

Owner

3 days ago

Verified

... Customer service team is absolutely brilliant. Never held in a queue and all staff friendly, helpful and knowledgeable. The system is easy to use and manage and has eliminated paper diary. Provides a good ...

Manager

3 days ago

Verified

... Great company to deal with - easy to use their site and fairly priced ...

Manager