freetobook vs. Shiji Daylight PMS: Which Is Right for You?

Updated May 15, 2026  ·  171 verified reviews analyzed

TLDR

We analyzed 171 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

freetobook shines in customer support and ROI , with exclusive features like Revenue management module.

Shiji Group shines when it comes to ease of use , with exclusive features like Guest profiles and Tablet/Kiosk Check-in.

See the full breakdown below ↓

How Does freetobook Compare to Shiji Daylight PMS?

Side-by-side ratings based on 171 verified hotelier reviews on HTR.

HTScore
87
75
Likelihood to Recommend
99%
90%
Ease of Use
4.9/5
4.6/5
Customer Support
4.9/5
4.6/5
Value for Money
4.9/5
4.5/5
Starting Price From $200/mo From $1,200/mo
Verified Reviews 137 34

What Are the Pros and Cons of freetobook vs Shiji Daylight PMS?

After analyzing 171 verified reviews, freetobook users most value its pricing/value for money, guest experience enhancements, channel management, while Shiji Group users highlight support team, implementation, training materials. Click any theme to see what reviewers say.

freetobook freetobook Shiji Group Shiji Group
Pros
+ Pricing/Value for Money
+ Support Team
+ Guest Experience Enhancements
+ Implementation
+ Channel Management
+ Training Materials
+ Reservation Management
Cons
Customization
Reporting and Analytics
Self-Catering Focus
System Speed
Handling of Single vs. Double Occupancy Rates
Integration Capabilities

freetobook vs Shiji Group: Rankings by Hotel Segment

How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment freetobook freetobook Shiji Group Shiji Group
Small (10-24 rooms) #28 26 reviews #53 2 reviews
Mid-Size (25-74 rooms) #53 2 reviews #31 17 reviews
Large (75-199 rooms) #11 13 reviews
X-Large (200+ rooms) #25 1 reviews #22 2 reviews

By Property Type

Segment freetobook freetobook Shiji Group Shiji Group
Boutique #23 24 reviews #33 17 reviews
Luxury #26 20 reviews #24 25 reviews
Branded / Chain #31 6 reviews #22 19 reviews
Extended Stay #26 5 reviews #45 2 reviews

By Region

Segment freetobook freetobook Shiji Group Shiji Group
North America #28 6 reviews #33 4 reviews
Europe #8 94 reviews #30 8 reviews
Asia Pacific #22 2 reviews #14 5 reviews
Middle East #14 2 reviews #5 14 reviews

Is freetobook or Shiji Group Better for Hotels?

freetobook excels in simplicity and ease of use, making it ideal for small, independent properties like B&Bs or boutique hotels that want a straightforward, reliable PMS. Shiji Group, by contrast, offers a broad array of features, including advanced automation, guest profiles, and extensive integrations, better suited for larger or growing hotel groups.

Recent reviews show freetobook has a higher overall rating (87.22 vs. 75) and more recent feedback, with 27 reviews in the last six months versus Shiji’s zero. This suggests freetobook’s user experience and support are more actively validated today. Do you prioritize quick, proven usability or extensive, customizable features?

freetobook vs Shiji Group: Which Should Your Hotel Choose?

If your hotel is a small independent operation like a B&B, with a focus on direct bookings, ease of management, and value for money, go with freetobook. Its intuitive interface, channel management, booking engine, and reputation tools are tailored for properties that need simplicity and affordability.

For larger hotels, chains, or properties needing comprehensive automation, detailed guest data, and multi-property management, Shiji Group is the better fit. Its extensive feature set, including guest profiles, online check-in/out, and integrated CRS, makes it suitable for hotels that want a robust, scalable system.

Is freetobook or Shiji Group Easier to Use?

freetobook scores a 4.91/5 for ease of use, with reviewers praising its user-friendly interface, quick onboarding, and minimal learning curve. Its simple layout and dedicated support make staff adoption straightforward, especially for small teams.

Shiji Group, with a slightly lower score of 4.63/5, is still highly rated for usability, benefiting from modern, intuitive interfaces and helpful training materials. However, its broader feature set can introduce complexity for new users unfamiliar with enterprise-level PMS.

Edge: freetobook.

Which Has Better Features: freetobook or Shiji Group?

freetobook offers 3 features exclusive to it: a channel manager, booking engine, and revenue management module—powerful tools for small hotels focused on direct bookings and revenue optimization.

Shiji Group, with 63 features only in its system, includes advanced guest profiles, multi-lingual support, task management, online check-in/out, integrated CRS, guest messaging, digital registration, and more—making it a comprehensive solution for large-scale operations.

For features, Shiji Group clearly leads. Edge: Shiji Group.

Which Has Better Customer Support: freetobook or Shiji Group?

freetobook’s recent reviews give it a 4.91/5 for support, with multiple users highlighting its quick, knowledgeable assistance and dedicated onboarding. One reviewer called their support “second to none,” emphasizing personalized help.

Shiji Group’s support receives a solid 4.53/5, with users appreciating the professionalism and helpfulness, though some mention occasional slow response times during peak periods. Overall, freetobook’s more recent reviews indicate a slightly stronger support experience.

Edge: freetobook.

Which Has More Integrations: freetobook or Shiji Group?

freetobook integrates with 4 verified partners, including Stripe, Pitchup.com, and a channel manager, focusing on essential connections for smaller properties. Shiji Group boasts 64 verified integrations, including Booking.com, SiteMinder, Revinate, IDeaS, and Oaky, covering a broad spectrum of PMS, POS, revenue management, and CRM tools.

If your hotel depends on extensive integrations, especially with global systems, Shiji Group’s partner network is more comprehensive. Edge: Shiji Group.

Which Do Hoteliers Rate Higher: freetobook or Shiji Group?

freetobook has a significantly higher overall rating (87.22 vs. 75) and more recent reviews, with 27 in the last six months. Hoteliers in small hotels, bed & breakfasts, and boutique properties rate freetobook highly, often citing its ease of use and value.

Shiji Group’s reviews, mostly from larger or enterprise hotels, are more mixed, with some mentioning issues like system speed and customization limitations. Given recent feedback, freetobook enjoys stronger user satisfaction. Edge: freetobook.

How Much Do freetobook and Shiji Group Cost?

freetobook’s base price is $200, with no additional implementation or monthly fees, making it highly affordable for small operators. Shiji Group’s starting price is $1,200, significantly higher, reflecting its broader feature set and enterprise focus.

Pricing differences emphasize the target markets: freetobook is a budget-friendly solution for small properties; Shiji caters to larger hotels with more complex needs willing to invest more.

What Type of Hotel Should Use freetobook?

  • Hotels that are small, independent, or family-run, such as B&Bs, guesthouses, and boutique hotels.
  • Teams that want an easy-to-learn, straightforward PMS with essential booking, channel management, and reputation tools.
  • Properties focusing on direct bookings and online presence, especially those with limited IT staff.
  • Hotels looking for a cost-effective system with proven support and recent positive reviews.
  • Not ideal if your hotel requires advanced automation, multi-property management, or extensive integrations with third-party systems.

What Type of Hotel Should Use Shiji Group?

  • Larger hotels, hotel chains, or properties with multiple locations seeking centralized management.
  • Hotels that need extensive automation, detailed guest profiling, and integration with systems like CRS, POS, and revenue management.
  • Properties requiring multi-lingual support, digital registration, and task management.
  • Hotel groups that want scalable, cloud-native solutions with flexible customization.
  • Not ideal if your hotel is small, budget-conscious, or primarily focused on direct online booking without complex operational needs.

The Bottom Line for Hotels

freetobook is a straightforward, highly-rated PMS designed for small to medium independent hotels, especially B&Bs and boutique properties. Its ease of use, affordability, and recent positive reviews make it a safe choice for properties that prioritize simplicity and direct booking growth.

Shiji Group offers a broad, feature-rich platform suited for larger hotel groups or properties with complex operational demands. Its extensive integrations, automation tools, and scalability appeal to enterprise-level hotels aiming for a unified technology ecosystem.

If you seek a straightforward, well-supported system with recent validation, freetobook is the clear pick. For hotels needing the capacity to grow into a comprehensive enterprise solution, Shiji Group provides the necessary tools, but at a higher price and complexity.

In conclusion, for most small to medium-sized independent hotels, especially those valuing ease of use and recent positive feedback, freetobook remains the stronger recommendation. Larger properties or hotel groups should consider Shiji Group for its extensive feature set and scalability.

How Much Do freetobook and Shiji Daylight PMS Cost?

Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

freetobook freetobook Shiji Group Shiji Group
Starting Price From $200/mo From $1,200/mo

Which Features Does freetobook Have That Shiji Daylight PMS Doesn't (and Vice Versa)?

According to HTR's product database, freetobook and Shiji Daylight PMS share 35 features. Here are the key differences — features one has that the other lacks.

Feature freetobook freetobook Shiji Group Shiji Group
Booking Engine
Centralized user & role management
Channel Manager
Guest profiles
Multi-lingual
Online Check-in
Revenue management module
Tablet/Kiosk Check-in
Task Management

Showing top differences. 54 more features differ between these products.

Real-World Results: freetobook vs Shiji Group by Business Goal

We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Operational Efficiency
freetobook freetobook

No published case study for this goal yet.

Shiji Group Ruby Hotels Mid-Size
+ Successfully went live with 21 hotels across Europe, with additional hotel openings planned in the near future.
+ Equipped with the level of API connectivity they needed to create connections between disparate data sets that would be impossible to achieve manually.
+ Mentions of Technology have increased by 2.5 points, Reception by 3 points and Service by 3.5 points.

"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."

Lucas Höfer
Lucas Höfer
Group Director of Systems and Innovation...
Improve Guest Experience
freetobook freetobook

No published case study for this goal yet.

Shiji Group Sunborn London Small
+ �s fully integrated tech stack, the team unified their data, simplified workflows, and elevated every touchpoint of the guest journey.
+ From seamless check-in and instant mobile ordering to real-time housekeeping updates, everything now runs faster, smoother, and with less effort.
+ Most importantly, technology now works in the background, freeing up staff to focus on what really matters: delivering memorable, personalized experiences that live up to Sunborn

"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."

V
Vasilis Giannios
Operations Manager, Sunborn London

freetobook vs Shiji Group: The Bottom Line

freetobook
freetobook
5.0/5 from 137 reviews

What hoteliers love

Ease of Use 94% positive

The software’s user-friendly nature is a major highlight, enabling even less tech-savvy users to manage their properties efficiently. This simplicity... The software’s user-friendly nature is a major highlight, enabling even less tech-savvy users to manage their properties efficiently. This simplicity allows property owners and managers to easily navigate the system, reducing the time required for administrative tasks and thereby increasing focus on improving guest services.

Pricing/Value for Money 100% positive

Freetobook is perceived as excellent value for money, offering advanced features at competitive pricing. Users recognize its affordability in comparis... Freetobook is perceived as excellent value for money, offering advanced features at competitive pricing. Users recognize its affordability in comparison to other systems, which is particularly attractive to small accommodation businesses looking to maintain professional operations without significant outlays.

Guest Experience Enhancements 100% positive

Freetobook enables hotels to enhance the guest experience through features like the GuestAppy system, which provides personalized booking confirmation... Freetobook enables hotels to enhance the guest experience through features like the GuestAppy system, which provides personalized booking confirmations and tailored options. Users note these additions positively impact guest satisfaction and help in delivering a more professional service.

Where hoteliers push back

Customization 43% negative

Although generally praised for its flexibility, some users feel there's room for improvement regarding customization options, particularly for invoice... Although generally praised for its flexibility, some users feel there's room for improvement regarding customization options, particularly for invoices and booking summaries. Enhanced options would allow users to better tailor the system to specific operational needs, improving overall satisfaction.

Self-Catering Focus 50% negative

The system is primarily designed for hotels, and some reviewers have indicated a need for more self-catering features, suggesting potential for expans... The system is primarily designed for hotels, and some reviewers have indicated a need for more self-catering features, suggesting potential for expansion in this area. Addressing this could make Freetobook more attractive to a wider variety of accommodation providers.

Ranks higher for

Small (10-24 rooms) #28 vs #53
Bed & Breakfast & Inns #14 vs #46
Boutique #23 vs #33
City Center Hotels #26 vs #29

Unique capabilities

Channel Manager Booking Engine Revenue management module
4.9/5 ease of use 4.9/5 support 4 integrations
Visit Profile
Shiji Group
Shiji Group
4.5/5 from 34 reviews

What hoteliers love

Ease of Use 97% positive

Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. Thi... Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. This ease of use is highlighted in reviews citing accessible training materials, intuitive design, and efficient task performance.

Support Team 83% positive

The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and help... The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and helpfulness of the support personnel, which greatly aids in smoother operations.

Implementation 83% positive

The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implemen... The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implementation team. However, a few users suggest that reducing the implementation timeline could further improve the experience.

Where hoteliers push back

Reporting and Analytics 62% negative

While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific re... While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific requests include enhanced summary reports, detailed billing, and faster report generation processes.

System Speed 57% negative

Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operat... Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operations. Users urge improvements in system speed to enhance overall efficiency.

Ranks higher for

Mid-Size (25-74 rooms) #31 vs #53
X-Large (200+ rooms) #22 vs #25
Branded / Chain #22 vs #31
Hostels #17 vs #43

Unique capabilities

Guest profiles Multi-lingual Centralized user & role management Task Management Tablet/Kiosk Check-in
4.6/5 ease of use 4.5/5 support 64 integrations
Visit Website

Where the ratings diverge most

Customer Support freetobook 4.9 vs 4.5 (+0.4)
Value for Money freetobook 4.9 vs 4.5 (+0.4)
Onboarding freetobook 4.9 vs 4.4 (+0.5)

Frequently Asked Questions About freetobook vs Shiji Daylight PMS

Can freetobook replace Shiji Daylight PMS?

It depends on your requirements. freetobook and Shiji Daylight PMS share many core Property Management Systems features, but each has unique capabilities. freetobook offers 4 verified integration partners, while Shiji Daylight PMS offers 64. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. freetobook leads in ease of use at 4.9/5 vs 4.6/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do freetobook or Shiji Daylight PMS offer a free plan?

freetobook: No. Shiji Daylight PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank freetobook and Shiji Daylight PMS?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. freetobook has an HT Score of 87 and Shiji Group has 75. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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