The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 137 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
freetobook shines in ease of use and customer support , with exclusive features like Payment Requests and Centralized Messaging.
Zimmersoftware shines , with exclusive features like On premise and Guest CRM.
Side-by-side ratings based on 137 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | From $200/mo | From $200/mo |
| Verified Reviews | 137 | 0 |
After analyzing 137 verified reviews, freetobook users most value its ease of use, pricing/value for money, guest experience enhancements, while Zimmersoftware users highlight . Click any theme to see what reviewers say.
|
|
|
|---|---|
| Pros | |
|
+
Ease of Use
▾
|
|
|
+
Pricing/Value for Money
▾
|
|
|
+
Guest Experience Enhancements
▾
|
|
|
+
Channel Management
▾
|
|
| Cons | |
|
−
Customization
▾
|
|
|
−
Self-Catering Focus
▾
|
|
|
−
Handling of Single vs. Double Occupancy Rates
▾
|
|
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
|
|---|---|---|
| Small (10-24 rooms) ▾ | #28 26 reviews | — |
| Mid-Size (25-74 rooms) | #53 2 reviews | — |
| X-Large (200+ rooms) | #25 1 reviews | — |
By Property Type
| Segment |
|
|
|---|---|---|
| Boutique ▾ | #23 24 reviews | — |
| Luxury ▾ | #26 20 reviews | — |
| Branded / Chain ▾ | #31 6 reviews | — |
| Extended Stay ▾ | #26 5 reviews | — |
By Region
| Segment |
|
|
|---|---|---|
| North America ▾ | #28 6 reviews | — |
| Europe ▾ | #8 94 reviews | — |
| Asia Pacific | #22 2 reviews | — |
| Middle East | #14 2 reviews | — |
Choosing between freetobook and Zimmersoftware hinges on your hotel’s specific needs and operational scope. Both aim to streamline property management, but freetobook’s extensive review history and feature set make it the more proven choice for independent hotels and B&Bs seeking a reliable, user-friendly system. Zimmersoftware, while offering solid functionalities, has no recent reviews or ratings, making it harder to gauge its current effectiveness. With more recent feedback and a higher user rating, freetobook clearly leads the pack.
freetobook boasts a significantly higher review count, with 129 reviews in the past six months, reflecting a strong and active user base. Its recent ratings—4.91/5 for ease of use, support, and value—highlight its reputation for reliability and customer satisfaction. Zimmersoftware has no recent reviews or ratings, which limits its credibility as a current solution. Therefore, for hoteliers prioritizing proven performance and ongoing support, freetobook is the safer, more dependable option.
freetobook and Zimmersoftware both aim to simplify property management, but freetobook’s extensive feature set and broad market presence make it more suitable for a variety of hotel types. freetobook offers a robust suite that includes channel management, guest messaging, revenue tracking, and online check-in, all backed by a large base of recent, positive reviews. Zimmersoftware, by contrast, emphasizes reservation, billing, and housekeeping functions but lacks recent user feedback and a wider regional footprint.
freetobook’s predominant focus on independent hotels, B&Bs, and small accommodation providers, combined with its user-friendly interface, delivers an experience that many hoteliers find intuitive and effective. Zimmersoftware’s fewer features and absence of recent reviews make it harder to compare directly, but it appears more suited for smaller operations comfortable with a limited feature scope. Do you need a well-supported, tested system or a less-tried platform?
If your hotel needs a tried-and-true platform that covers every aspect of small-scale hotel management—from reservations to guest communications—freetobook is the clear choice. Its comprehensive feature list, including payment processing, guest messaging, channel management, and revenue tools, makes it suitable for hotels prioritizing operational automation.
On the other hand, if your property mainly requires reservation and billing functionalities with a straightforward, on-premise solution, Zimmersoftware might meet your needs. However, given the lack of recent reviews, it’s harder to assess its current capabilities and support quality. For most independent hotels seeking confidence in their PMS, freetobook’s proven track record makes it the safer option.
freetobook’s UI scores a 4.91/5, with users praising its intuitiveness, ease of onboarding, and accessible support. Recent reviews reinforce that even less tech-savvy staff can quickly adapt, and the system’s onboarding process is highly rated at 4.9/5.
Zimmersoftware, by contrast, has no publicly available recent ratings or reviews, making it impossible to evaluate its ease of use or adoption. Its claim of being “intuitive” remains unverified by current user feedback. Edge: freetobook.
freetobook offers 28 features exclusive to its platform, including payment requests, centralized messaging, digital registration, online check-in, and revenue management. These tools are designed to automate operations and improve guest engagement, standing out as a comprehensive package.
Zimmersoftware provides only 3 unique features—multi-lingual support, on-premise deployment, and guest CRM—which are more limited in scope. Its feature set appears focused on reservation and billing tasks without the depth of automation found in freetobook.
Edge: freetobook.
freetobook’s support team scores 4.91/5, with recent reviews praising their quick, knowledgeable assistance and personal onboarding experience. Customers frequently mention that support is a key reason they trust and stick with the platform.
Zimmersoftware has no recent reviews or publicly available support ratings, which leaves its customer service quality uncertain. Without recent feedback, it’s impossible to say whether its support matches the reliability of freetobook. Edge: freetobook.
Both platforms boast four verified partners, sharing one—RoomPriceGenie—among their integrations. freetobook uniquely integrates with Pitchup.com, Stripe, and Sweeply, expanding its reach in booking, payments, and marketing.
Zimmersoftware’s unique integrations include naramis Kassensysteme, happyhotel, and APRO Kassensysteme GmbH, focusing on payment and reservation systems in specific regions. Overall, freetobook’s broader and more diverse integration network offers more flexibility and options.
Edge: freetobook.
freetobook’s review count of 129, with 27 recent reviews, features a 4.91/5 rating and a 99% likelihood to recommend. Hoteliers across segments, especially B&Bs and small hotels, praise its ease of use, support, and value.
Zimmersoftware, with no recent reviews or ratings, offers no current data to assess user satisfaction. Without recent feedback, we must rely on the evident market presence of freetobook. Clearly, freetobook is the higher-rated platform.
Edge: freetobook.
Both products are priced at a base fee of $200, with no mention of freemium plans, monthly fees per room, or implementation costs. freetobook does not offer a trial, while Zimmersoftware provides a 30-day trial period, which might help evaluate its suitability.
Given the lack of detailed pricing differences, cost is likely comparable, but the value for money and proven support favor freetobook.
freetobook is a property management system with a proven track record, extensive recent reviews, and a broad feature set tailored for independent hotels and B&Bs. Its high user satisfaction, support quality, and ease of use make it a reliable choice for most small to medium-sized properties.
Zimmersoftware offers reservation, billing, and housekeeping features but lacks recent user feedback and a wider regional presence. Its limited feature scope and unverified support make it less suitable for hoteliers seeking a tried-and-true platform.
For properties looking for confidence, reliability, and ongoing support, freetobook is the clear choice. If your hotel’s needs are minimal and regional, Zimmersoftware might suffice, but due diligence is recommended given the absence of recent reviews.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
|
|
|---|---|---|
| Starting Price | From $200/mo | From $200/mo |
According to HTR's product database, freetobook and Zimmersoftware share 10 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
|
|---|---|---|
| Automated Space Optimization | ||
| Calendar view | ||
| Centralized Messaging | ||
| Digital Registration | ||
| Guest CRM | ||
| Guest Messaging | ||
| Multi-lingual | ||
| On premise | ||
| Payment Requests |
Showing top differences. 19 more features differ between these products.
What hoteliers love
The software’s user-friendly nature is a major highlight, enabling even less tech-savvy users to manage their properties efficiently. This simplicity... The software’s user-friendly nature is a major highlight, enabling even less tech-savvy users to manage their properties efficiently. This simplicity allows property owners and managers to easily navigate the system, reducing the time required for administrative tasks and thereby increasing focus on improving guest services.
Freetobook is perceived as excellent value for money, offering advanced features at competitive pricing. Users recognize its affordability in comparis... Freetobook is perceived as excellent value for money, offering advanced features at competitive pricing. Users recognize its affordability in comparison to other systems, which is particularly attractive to small accommodation businesses looking to maintain professional operations without significant outlays.
Freetobook enables hotels to enhance the guest experience through features like the GuestAppy system, which provides personalized booking confirmation... Freetobook enables hotels to enhance the guest experience through features like the GuestAppy system, which provides personalized booking confirmations and tailored options. Users note these additions positively impact guest satisfaction and help in delivering a more professional service.
Where hoteliers push back
Although generally praised for its flexibility, some users feel there's room for improvement regarding customization options, particularly for invoice... Although generally praised for its flexibility, some users feel there's room for improvement regarding customization options, particularly for invoices and booking summaries. Enhanced options would allow users to better tailor the system to specific operational needs, improving overall satisfaction.
The system is primarily designed for hotels, and some reviewers have indicated a need for more self-catering features, suggesting potential for expans... The system is primarily designed for hotels, and some reviewers have indicated a need for more self-catering features, suggesting potential for expansion in this area. Addressing this could make Freetobook more attractive to a wider variety of accommodation providers.
Unique capabilities
Unique capabilities
Where the ratings diverge most
It depends on your requirements. freetobook and Zimmersoftware share many core Property Management Systems features, but each has unique capabilities. freetobook offers 4 verified integration partners, while Zimmersoftware offers 4. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. freetobook leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
freetobook: No. Zimmersoftware: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. freetobook has an HT Score of 87 and Zimmersoftware has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor