The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 51 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Frontdesk Anywhere shines , with exclusive features like Revenue management module and Guest CRM.
Shiji Group shines in ROI , with exclusive features like Guest profiles and Tablet/Kiosk Check-in.
Side-by-side ratings based on 51 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | From $1,200/mo |
| Verified Reviews | 17 | 34 |
After analyzing 51 verified reviews, Frontdesk Anywhere users most value its , while Shiji Group users highlight ease of use, support team, implementation. Click any theme to see what reviewers say.
|
|
|
|---|---|
| Pros | |
|
+
Ease of Use
▾
|
|
|
+
Support Team
▾
|
|
|
+
Implementation
▾
|
|
|
+
Training Materials
▾
|
|
| Cons | |
|
−
Reporting and Analytics
▾
|
|
|
−
System Speed
▾
|
|
|
−
Integration Capabilities
▾
|
|
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
|
|---|---|---|
| Small (10-24 rooms) ▾ | #36 13 reviews | #53 2 reviews |
| Mid-Size (25-74 rooms) ▾ | #62 1 reviews | #31 17 reviews |
| Large (75-199 rooms) ▾ | #35 2 reviews | #11 13 reviews |
| X-Large (200+ rooms) | — | #22 2 reviews |
By Property Type
| Segment |
|
|
|---|---|---|
| Boutique ▾ | #48 7 reviews | #33 17 reviews |
| Luxury ▾ | #41 6 reviews | #24 25 reviews |
| Branded / Chain ▾ | #53 2 reviews | #22 19 reviews |
| Extended Stay | #42 2 reviews | #45 2 reviews |
By Region
| Segment |
|
|
|---|---|---|
| North America ▾ | #26 9 reviews | #33 4 reviews |
| Europe ▾ | — | #30 8 reviews |
| Asia Pacific ▾ | #18 4 reviews | #14 5 reviews |
| Middle East ▾ | — | #5 14 reviews |
Choosing the right property management system (PMS) can feel overwhelming, especially when evaluating options like Frontdesk Anywhere and Shiji Daylight PMS. Both aim to streamline hotel operations, but they differ significantly in market presence, features, and user feedback. Your decision hinges on your hotel’s size, geographic focus, and specific operational needs.
Frontdesk Anywhere offers a more focused, user-friendly cloud solution with a smaller but active review base, whereas Shiji Daylight PMS provides a broader feature set with more extensive global reach but fewer recent reviews. Which aligns better with your hotel’s priorities?
Frontdesk Anywhere and Shiji Daylight PMS both target hotel operations, but they cater to different segments and scales. Frontdesk Anywhere emphasizes simplicity, ease of use, and quick onboarding, making it ideal for independent hotels, motels, and boutique properties. It’s particularly strong in North America and Asia Pacific, with a straightforward interface praised by users for intuitive operation.
In contrast, Shiji Daylight PMS offers a comprehensive, scalable platform designed for larger hotel groups, luxury hotels, and chains seeking extensive automation and multi-property management. Its features include advanced reporting, integrations, and centralized guest data, supporting more complex operations. The key divergence lies in the scope: if your hotel needs a simple, easy-to-adopt system, Frontdesk Anywhere is appealing. If you require a robust, multi-property platform with a wide array of features, Shiji is more suitable.
Given the current review activity and recent feedback, Shiji Daylight PMS’s broader adoption and feature depth make it the more proven choice. Are you ready to explore which platform better fits your hotel’s size and complexity?
If your hotel needs a straightforward cloud-based PMS that’s quick to implement and easy for staff to learn, go with Frontdesk Anywhere. It’s well-suited for independent hotels, boutique properties, or motels that prioritize ease of use and minimal training time. Its core features, like reservations, online distribution, and reputation management, are reliable, especially for smaller-scale operations.
If your hotel is part of a larger group or requires advanced automation, detailed reporting, and multi-property management, Shiji Daylight PMS is the better pick. It appeals to luxury hotels, chains, and properties with complex operational demands, offering a wide range of features including task management, digital registration, integrated CRS, and extensive integrations.
For smaller, independent properties aiming for simplicity, Frontdesk Anywhere is the clear choice. For hotel groups seeking a scalable, feature-rich platform, Shiji Daylight PMS is the more strategic option.
Frontdesk Anywhere boasts a high ease-of-use rating of 4.77/5, with reviews highlighting its intuitive interface and quick onboarding process. Hotel staff find it straightforward to learn, and support staff are praised for their responsiveness, making daily operations less burdensome.
Shiji Daylight PMS scores slightly lower at 4.63/5 but still receives praise for its user-friendly design and training materials. Multiple reviews mention that new staff can quickly grasp its core functions thanks to comprehensive videos and guides, although some users note that the breadth of features can introduce a learning curve.
Overall, Frontdesk Anywhere’s simpler interface and dedicated support give it a slight edge in usability, especially for hotels with limited IT resources.
Edge: Frontdesk Anywhere
Frontdesk Anywhere offers five features exclusive to its platform, including a channel manager, revenue management module, booking engine, guest CRM, and guest profiles. These features address critical hotel needs in a compact package, emphasizing reservation management and online distribution.
Shiji Daylight PMS exceeds with 87 unique features, such as multi-lingual support, centralized user management, tablet/kiosk check-in, online checkout, integrated CRS, automated reminders, guest messaging, digital registration, housekeeping modules, and extensive reporting. It also includes advanced automation, payment terminal integration, and ancillary revenue tracking.
While Frontdesk Anywhere covers essential operational functions efficiently, Shiji’s broader feature set supports complex, multi-property, and international hotel operations. For your hotel’s needs, the richer feature suite provides greater flexibility and scalability.
Edge: Shiji Group
Frontdesk Anywhere maintains a high customer support rating of 4.7/5, with reviews emphasizing its fast, helpful, and friendly support team. Users appreciate the quick resolution of issues and the proactive onboarding assistance, making daily management smoother.
Shiji Daylight PMS scores slightly lower at 4.53/5 but still garners praise for its support team’s professionalism and responsiveness. Reviewers mention that the support staff are helpful, especially during implementation and training phases, though some note occasional delays.
For faster, more personalized support, Frontdesk Anywhere leads. However, both products are well-supported, with Shiji’s extensive global presence translating into broad assistance options.
Edge: Frontdesk Anywhere
Shiji Group offers 64 verified partners, far surpassing Frontdesk Anywhere’s 15 integrations. Both share five common partners, including SiteMinder, Revinate, Duetto, Cendyn, and Upsellguru, providing essential connectivity for distribution, revenue management, and guest feedback.
Shiji’s wider integration ecosystem includes major players like Amadeus, Otimize, Adyen, and Sabre, supporting global connectivity and diverse operational needs. Frontdesk Anywhere’s integrations tend to focus on popular niche providers, mostly within North America and Asia Pacific.
If your hotel relies heavily on third-party integrations, Shiji’s extensive partner network makes it the more versatile choice. For hotels with simpler connectivity needs, Frontdesk Anywhere’s fewer but proven integrations suffice.
Edge: Shiji Group
Frontdesk Anywhere boasts a higher overall rating of 4.47/5 from 15 reviews, with recent reviews indicating stable performance and satisfaction. Hotels across boutique, motels, and independent segments rate it highly, praising its usability and support.
Shiji Group, with 32 reviews and a 0/5 overall rating, suffers from limited recent feedback and inconsistent ratings across segments. The reviews highlight its extensive features but also mention issues like system speed and customization limitations, which impact user satisfaction.
Given the more robust, recent review activity and higher ratings, Frontdesk Anywhere is the better-rated choice for most hotels today.
Edge: Frontdesk Anywhere
Frontdesk Anywhere does not disclose specific pricing details publicly, indicating a tailored quote based on hotel size and needs. It offers no freemium or trial options, suggesting a straightforward, paid-per-property model.
Shiji Group charges a base price of $1,200 per month, with no free tier or trial available. Its pricing reflects its extensive feature set designed for larger or multi-property operations.
For smaller hotels seeking transparency and simple pricing, Frontdesk Anywhere might be preferable. Larger hotels or groups needing advanced features may find Shiji’s pricing justified by its comprehensive offerings.
Not ideal if:
If your hotel values simplicity, efficiency, and proven support, Frontdesk Anywhere is a solid fit.
Not ideal if:
For hotels seeking a future-proof, scalable platform with comprehensive features, Shiji Daylight PMS is the recommended choice.
Frontdesk Anywhere and Shiji Daylight PMS serve different hotel segments and operational complexities. The core difference lies in their scope: Frontdesk Anywhere offers a simple, user-friendly PMS suited for independent properties, while Shiji provides a broad, feature-rich platform for larger, more complex operations.
Choose Frontdesk Anywhere if your hotel wants a straightforward, reliable PMS with high satisfaction ratings, especially in North America and Asia Pacific. Opt for Shiji if your hotel needs a scalable, automated solution with extensive integrations and multiple management tools.
Ultimately, your hotel’s size, geographic focus, and operational demands should guide your choice. Both products have strengths, but the more recent reviews and higher ratings favor Frontdesk Anywhere for most small to mid-sized hotels today.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
|
|
|---|---|---|
| Starting Price | — | From $1,200/mo |
According to HTR's product database, Frontdesk Anywhere and Shiji Daylight PMS share 11 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
|
|---|---|---|
| Booking Engine | ||
| Centralized user & role management | ||
| Channel Manager | ||
| Guest CRM | ||
| Guest profiles | ||
| Guest profiles | ||
| Multi-lingual | ||
| Online Check-in | ||
| Revenue management module | ||
| Tablet/Kiosk Check-in | ||
| Task Management |
Showing top differences. 80 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
No published case study for this goal yet.
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
Ranks higher for
Unique capabilities
What hoteliers love
Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. Thi... Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. This ease of use is highlighted in reviews citing accessible training materials, intuitive design, and efficient task performance.
The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and help... The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and helpfulness of the support personnel, which greatly aids in smoother operations.
The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implemen... The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implementation team. However, a few users suggest that reducing the implementation timeline could further improve the experience.
Where hoteliers push back
While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific re... While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific requests include enhanced summary reports, detailed billing, and faster report generation processes.
Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operat... Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operations. Users urge improvements in system speed to enhance overall efficiency.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Frontdesk Anywhere and Shiji Daylight PMS share many core Property Management Systems features, but each has unique capabilities. Frontdesk Anywhere offers 15 verified integration partners, while Shiji Daylight PMS offers 64. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Frontdesk Anywhere leads in ease of use at 4.8/5 vs 4.6/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Frontdesk Anywhere: No. Shiji Daylight PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Frontdesk Anywhere has an HT Score of 0 and Shiji Group has 75. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor