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Front2Go vs. Semper:
Which Is Right for You?
TLDR
We analyzed 57 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Front2Go shines .
Semper shines in ease of use and customer support , with exclusive features like Transactional Emails (booking, folios, etc) and Guest Communication (SMS Messaging).
How Does Front2Go Compare to Semper?
Side-by-side ratings based on 57 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $600/mo |
| Verified Reviews | 0 | 57 |
What Are the Pros and Cons of Front2Go vs Semper?
After analyzing 57 verified reviews, Front2Go users most value its , while Semper users highlight support team, user-friendly, training and ease of learning. Click any theme to see what reviewers say.
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Support team
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User-friendly
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Training and ease of learning
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Integration with POS and booking systems
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Customization and additional features
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Reporting and accounting
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Latency and system performance
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Front2Go vs Semper: Rankings by Hotel Segment
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Front2Go |
|
|---|---|---|
| Small (10-24 rooms) ▾ | — | #20 35 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #35 10 reviews |
| Large (75-199 rooms) | — | #40 1 reviews |
By Property Type
| Segment | Front2Go |
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|---|---|---|
| Boutique ▾ | — | #27 21 reviews |
| Luxury ▾ | — | #18 33 reviews |
| Branded / Chain | — | #39 4 reviews |
| Extended Stay | — | #34 3 reviews |
By Region
| Segment | Front2Go |
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|---|---|---|
| North America | — | #64 0 reviews |
| Asia Pacific | — | #34 1 reviews |
The Decision
Choosing between Front2Go by Front2Go and Semper by Semper hinges on your hotel’s specific needs. While both aim to streamline operations, they serve vastly different markets and offer contrasting levels of functionality and support. Front2Go, with zero recent reviews and a perfect score of 0, appears inactive and lacks data to support its use. Semper, on the other hand, boasts 51 reviews in the past six months, a high NPS score, and a clear focus on property management and operational efficiency.
In this comparison, Semper emerges as the definitive choice due to its active market presence and detailed user feedback. Can your hotel afford to overlook the recent, robust reviews backing Semper’s capabilities?
Is Front2Go or Semper Better for Hotels?
Front2Go’s offering is virtually unreviewed and untested, with zero recent reviews and a rating of 0/5. It doesn’t present a clear feature set or market presence, making it impossible to gauge its suitability for hotel operations.
Semper, however, has 51 recent reviews, a 4.88/5 customer support rating, and a 9.33/5 NPS score. Its extensive feature list—over 94 unique features including integrations with POS, booking engines, and automated reports—demonstrates a mature, well-supported platform.
While Front2Go claims to be a comprehensive customer feedback management tool, the lack of data suggests it’s not actively serving hotels. Semper’s active reviews and high satisfaction scores make the choice straightforward: Semper is the more reliable, proven option.
Semper vs Front2Go: Which Should Your Hotel Choose?
If your hotel needs a full-featured property management system that streamlines operations, automates routine tasks, and offers extensive integrations, go with Semper. Its platform supports online check-in/out, guest profiles, channel management, POS, and detailed reporting, making it ideal for mid-sized to larger hotels seeking operational efficiency.
If your hotel is considering a customer feedback tool with AI insights—though Front2Go’s current inactivity and lack of recent reviews limit its credibility—Semper’s offerings are far more comprehensive and proven. For hotels seeking a reliable, active system, Semper is the clear choice.
Is Front2Go or Semper Easier to Use?
Front2Go’s usability cannot be assessed due to the absence of recent reviews and user feedback. Its interface and onboarding processes are unverified, leaving hoteliers uncertain about user adoption and training ease.
Semper, rated 4.55/5 for ease of use with 51 recent reviews, offers a user-friendly experience. Multiple reviewers highlight its intuitive calendar view, straightforward workflows, and quick onboarding, with some noting that new staff can learn it rapidly.
Edge: Semper.
Which Has Better Features: Front2Go or Semper?
Front2Go’s feature set remains undisclosed, with no verified features or recent customer feedback to establish its capabilities.
Semper, however, offers over 94 features, including direct billing, multi-currency support, automated night audit, guest messaging, online check-in/out, integrated POS, revenue management, and more. Its extensive integrations with platforms like Sage, NightsBridge, and SiteMinder further enhance its operational scope.
Edge: Semper.
Which Has Better Customer Support: Front2Go or Semper?
Front2Go’s support quality is impossible to evaluate due to the lack of recent reviews or user feedback.
Semper receives a 4.88/5 support rating based on 51 reviews, with many users praising its prompt, knowledgeable, and friendly support team. Comments such as “the team at Semper is incredibly accommodating” and “support is great and quick to respond” underscore its high service quality.
Edge: Semper.
Which Has More Integrations: Front2Go or Semper?
Front2Go provides no verified integrations or partner connections, suggesting limited or no integration support.
Semper offers 11 verified partners, including prominent platforms like Sage, NightsBridge, GuestRevu, STAAH, SiteMinder, Revinate, Cloudbeds, and Cendyn. Its broad integration network supports reservation, POS, channel management, and marketing tools, streamlining workflows across departments.
Edge: Semper.
Which Do Hoteliers Rate Higher: Front2Go or Semper?
With no recent reviews, Front2Go’s user satisfaction is entirely unknown.
Semper’s 51 recent reviews reflect high satisfaction, with a 4.88/5 customer support rating and a 9.33/5 NPS score. Hoteliers across various segments—from boutique hotels to resorts—highlight its ease of use, support, and operational efficiencies, making it the preferred choice among active users.
Edge: Semper.
How Much Do Front2Go and Semper Cost?
Front2Go does not disclose pricing or offer trial information, making cost comparison impossible.
Semper charges a base price of $600, with no free tier or trial period mentioned. Its transparent pricing model simplifies budgeting for hotels looking to invest in a proven property management platform.
What Type of Hotel Should Use Front2Go?
Given the absence of verified features, reviews, or active market presence, Front2Go’s suitable target is unclear. It may be considered for:
- Hotels seeking a basic, unproven feedback management system (though no proof exists)
- Small properties experimenting with customer feedback tools
- Hotels in regions where Front2Go has a presence (which appears nonexistent)
Not ideal if your hotel needs a reliable, full-featured PMS or operational system.
What Type of Hotel Should Use Semper?
Semper is well-suited for hotels that:
- Require comprehensive property management capabilities with automation
- Need extensive integrations with booking engines, POS, and OTAs
- Value detailed reporting and financial oversight
- Have a focus on operational efficiency and guest experience
- Operate in Africa, Europe, or Oceania, where Semper has regional presence
Not ideal if your hotel is seeking a simple, low-cost solution or serves a very niche market that does not demand extensive features.
Semper vs Front2Go: The Bottom Line for Hotels
Semper is an established, feature-rich property management system actively serving hotels worldwide. Its active reviews, high satisfaction scores, and extensive integration capabilities make it the clear choice for hotels seeking a reliable, scalable PMS.
Front2Go remains an unverified and inactive offering, with no recent data to support its use. If your hotel needs proven tools and ongoing support, Semper is the definitive recommendation.
For hotels wanting a fully supported platform with recent positive feedback, Semper is the clear winner. Front2Go, lacking recent reviews and market activity, should be approached with caution or ignored in favor of more established options.
Which Features Does Front2Go Have That Semper Doesn't (and Vice Versa)?
According to HTR's product database, Front2Go and Semper share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Front2Go |
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|---|---|---|
| Automated night audit | ||
| Centralized user & role management | ||
| Direct billing | ||
| Multi-currency | ||
| RevPaR & ADR Reports | ||
| Transactional Emails (booking, folios, etc) |
Showing top differences. 82 more features differ between these products.
Front2Go vs Semper: The Bottom Line
What hoteliers love
The Semper support team receives high praise for their responsiveness, knowledge, and willingness to assist. Users appreciate the swift resolution of... The Semper support team receives high praise for their responsiveness, knowledge, and willingness to assist. Users appreciate the swift resolution of issues and the team's professional and friendly demeanor. Specific mentions of team members like Bea, Zizipho, and Melani highlight exceptional customer service.
Many reviewers commend Semper for its user-friendly interface and ease of use, which makes it accessible even for new employees with minimal training.... Many reviewers commend Semper for its user-friendly interface and ease of use, which makes it accessible even for new employees with minimal training. Features like the straightforward calendar layout, easy navigation, and simplified workflows contribute to its overall user-friendliness. However, some mention that while the system is user-friendly, its visual design appears outdated.
Training and ease of learning Semper are positively mentioned. Users find the system's tutorial and onboarding support helpful, and appreciate how qui... Training and ease of learning Semper are positively mentioned. Users find the system's tutorial and onboarding support helpful, and appreciate how quickly new staff can pick up the system due to its simplicity. Some reviews suggest more training opportunities would be beneficial.
Where hoteliers push back
Users appreciate the additional features offered by Semper, such as open table functions, various stock take options, and the ability to upload guest... Users appreciate the additional features offered by Semper, such as open table functions, various stock take options, and the ability to upload guest photos. Customization requests include more specific categories for reports, the ability to create unique reports, and further development of certain features such as color coding and user allocation for error resolution.
Semper's comprehensive reporting and accounting features are highlighted as valuable tools for hotel management. Customized reports help in stock cont... Semper's comprehensive reporting and accounting features are highlighted as valuable tools for hotel management. Customized reports help in stock control, budgeting, and financial oversight. Users find the automated responses and multiple report options beneficial for business operations. Suggestions for improvement include more categories for customized reports and refinement of Excel outputs.
Unique capabilities
Where the ratings diverge most
Frequently Asked Questions About Front2Go vs Semper
Can Front2Go replace Semper?
It depends on your requirements. Front2Go and Semper share many core Property Management Systems features, but each has unique capabilities. Front2Go offers 0 verified integration partners, while Semper offers 11. Review the feature comparison above to see where they differ before switching.
Which is better for small or independent hotels?
Small hotels should prioritize ease of use and fast onboarding. Semper leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Do Front2Go or Semper offer a free plan?
Front2Go: No. Semper: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
How Does HTR Evaluate and Rank Front2Go and Semper?
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Front2Go has an HT Score of 0 and Semper has 22. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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Explore more head-to-head comparisons based on verified hotelier reviews.
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