The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 26 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Gearco shines , with exclusive features like Guest profiles.
Noovy shines in customer support , with exclusive features like Mobile App and Guest CRM.
Side-by-side ratings based on 26 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $600/mo |
| Verified Reviews | 1 | 25 |
After analyzing 26 verified reviews, Gearco users most value its , while Noovy users highlight ease of use, customer service, automated payment processing. Click any theme to see what reviewers say.
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Ease of Use
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Customer Service
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Automated Payment Processing
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Direct OTAs Integration
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Design
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Reporting Tools
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #64 1 reviews | #39 11 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #38 12 reviews |
| Large (75-199 rooms) | #43 1 reviews | — |
By Property Type
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| Boutique ▾ | #62 1 reviews | #38 14 reviews |
| Luxury | — | #54 2 reviews |
| Branded / Chain | #62 1 reviews | #52 2 reviews |
By Region
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| North America | #42 1 reviews | — |
| Europe ▾ | — | #22 23 reviews |
| Middle East | — | #16 2 reviews |
Choosing the right property management system (PMS) is crucial for your hotel's efficiency, guest experience, and profitability. Both Gearco and Noovy aim to streamline operations, but they serve different hotel segments and come with distinct strengths. Gearco targets long-term, extended stay properties with a focus on automation and financial controls, while Noovy offers a broad suite of features for modern independent hotels that want an all-in-one, easy-to-use platform. Which one matches your hotel’s needs?
Gearco and Noovy are both designed to handle essential PMS functions, but their core value propositions differ. Gearco emphasizes managing long-term stays with advanced automation and multi-property DNR controls, whereas Noovy prioritizes ease of use, integrations, and automation for day-to-day hotel operations. Are you looking for a system optimized for extended stays or a versatile, all-in-one platform for general hotel management?
Gearco excels in automating long-term guest stays, offering features like electronic signatures, secure payments, and stay tax calculations tailored for extended durations. However, it has a limited review base with only one review, which makes its reputation less certain. Noovy, with 19 reviews and high recent ratings, offers a broad feature set like a booking engine, channel management, and guest communication tools, making it suitable for hotels seeking a versatile, all-in-one solution.
Gearco's strengths lie in its specialized focus on long-term stay management, with automated surcharges and multi-property DNR checks, making it ideal for hotels with extended guest durations. Conversely, Noovy’s extensive feature set—including mobile check-in, guest CRM, and integrated payments—serves hotels that want a comprehensive, easy-to-implement platform. Which features are most critical for your property?
If your hotel primarily manages long-term guests or extended stays, Gearco is the clear choice. Its automation for stay management, electronic signatures, and specific controls like LOS Protection make it highly suitable, especially if you want to reduce manual errors and optimize revenue from long-term guests.
If, instead, your hotel operates in a competitive market with high guest turnover, or you need a platform that combines PMS, channel management, and booking engine in one, Noovy is the better fit. Its user-friendly interface, 40 verified integrations, and strong support make it appealing for independent hotels aiming for operational efficiency and guest satisfaction.
Gearco scores a perfect 5 out of 5 for ease of use, with reviews highlighting its simplicity and ease of onboarding. Its interface is straightforward, and staff training is quick, supported by a highly rated onboarding process. However, with only one review, its usability reputation is less verified.
Noovy also scores impressively—4.84 out of 5—with reviews praising its intuitive design, fast deployment, and excellent customer support. Hotel staff find it quick to learn, and the system’s automation saves time across daily operations. Overall, Noovy’s broad user base and recent positive reviews give it a slight edge in usability confidence.
Edge: Noovy
Gearco offers 15 core features, with two unique functionalities: EPoS and guest profiles, tailored for long-term stay management and check-in automation. Noovy, with 33 exclusive features, provides a comprehensive suite like mobile app, multi-currency, guest CRM, digital registration, integrated payments, and task management—features that support day-to-day hotel operations.
Noovy’s feature set surpasses Gearco’s in scope, especially for hotels seeking an all-in-one, integrated system. Its advanced tools for guest communication, online check-in/out, and real-time reporting make it a more versatile platform for modern hoteliers.
Edge: Noovy
Gearco’s support rating stands at 4 out of 5, with one review citing solid support but noting room for more comprehensive training resources. Support is described as “quite solid,” but limited review data makes it hard to gauge full customer service quality.
Noovy outperforms with a 4.89 out of 5 support rating, and reviews highlight “great customer support,” “friendly,” and “reliable.” Hotels report quick responses and effective assistance, with the 24/7 support included in their offering. Its recent review volume and high ratings suggest a consistently positive support experience.
Edge: Noovy
With only one recent review, Gearco has a perfect 5/5 rating but lacks broader hotel segment data. Its review praises its comprehensive features and reliability, yet the limited feedback reduces confidence in its overall rating.
Noovy, rated 4.84/5 based on 19 reviews, is favored across various hotel types—particularly boutique and city hotels—where it earns high marks for usability and support. The recent reviews are highly positive, confirming Noovy’s strong reputation among independent hoteliers.
Edge: Noovy
Gearco does not publicly list its pricing, indicating a likely custom quote based on hotel size and needs, possibly reflecting its niche focus on long-term stays. Noovy charges €£$5 per room per month without an extra implementation fee, making it transparent and predictable.
Given Noovy’s clear pricing structure, it offers a straightforward cost for hotels seeking an affordable, all-in-one system. Gearco’s pricing remains undisclosed, potentially making it less accessible for smaller properties or those wanting clear upfront costs.
Not ideal if your hotel relies on high turnover, quick check-in/check-out processes, or if you seek a highly customizable, broad feature set. Gearco’s niche focus might limit flexibility outside long-term guest management.
Not ideal if your hotel is a small, single-property operation seeking only basic PMS functions or if you need a system focused solely on long-term stay management. Noovy suits hotels that want simplicity combined with broad feature coverage.
Gearco is a specialized solution designed for properties focusing on long-term guest stays, offering automation and control features that reduce errors and optimize revenue. It’s a niche tool, best suited for extended stay hotels or multi-property portfolios managing long-term guests.
Noovy provides a complete, user-friendly system with a broad feature set, making it ideal for independent hotels that want an all-in-one platform with high usability and integrations. Its extensive tools support day-to-day hotel operations, guest communication, and revenue management, suitable for high-turnover properties.
If your hotel’s core focus is long-term stay management with automation needs, Gearco’s tailored features make it a strong choice. But if your goal is a versatile, modern platform that covers all operational bases for independent hotels, Noovy’s extensive capabilities and recent reviews give it a clear advantage.
Final verdict: For most hoteliers evaluating both, Noovy's higher review count, recent positive feedback, and broader feature set make it the more reliable and versatile choice. Gearco's niche focus and limited review data suggest it’s best for very specific long-term stay operations.
According to HTR's product database, Gearco - True Extended Stay and Noovy PMS share 15 features. Here are the key differences — features one has that the other lacks.
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| Centralized user & role management | ||
| EPoS | ||
| Guest CRM | ||
| Guest profiles | ||
| Guest profiles | ||
| Mobile App | ||
| Multi-currency | ||
| Multi-lingual |
Showing top differences. 23 more features differ between these products.
Unique capabilities
What hoteliers love
Many reviews praise the system's ease of use, noting its user-friendly design and intuitive interface which makes training new staff quick and reduces... Many reviews praise the system's ease of use, noting its user-friendly design and intuitive interface which makes training new staff quick and reduces operational errors.
Excellent customer service is frequently mentioned, with users appreciating quick responses and effective resolutions, contributing to overall satisfa... Excellent customer service is frequently mentioned, with users appreciating quick responses and effective resolutions, contributing to overall satisfaction with the product.
The system facilitates automatic payment requests and processing, drastically simplifying billing and reducing error rates. This feature is also appre... The system facilitates automatic payment requests and processing, drastically simplifying billing and reducing error rates. This feature is also appreciated for its efficiency in handling non-refundable bookings.
Where hoteliers push back
Users appreciate the software's functionality but note that the design is slightly outdated, though a redesign is anticipated to address this issue.
The software offers robust reporting tools that provide insights into various aspects of hotel operations, aiding in better management decisions.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Gearco - True Extended Stay and Noovy PMS share many core Property Management Systems features, but each has unique capabilities. Gearco - True Extended Stay offers 5 verified integration partners, while Noovy PMS offers 40. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Gearco - True Extended Stay leads in ease of use at 5.0/5 vs 4.9/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Gearco - True Extended Stay: No. Noovy PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Gearco has an HT Score of 0 and Noovy has 71. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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