The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 350 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Getabed Suite shines .
ThinkReservations shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Housekeeping module and Guest Messaging.
Side-by-side ratings based on 350 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $1,100/mo |
| Verified Reviews | 0 | 350 |
After analyzing 350 verified reviews, Getabed Suite users most value its , while ThinkReservations users highlight technical support limitations, user-friendly interface, guest communication. Click any theme to see what reviewers say.
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Technical Support Limitations
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User-Friendly Interface
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Guest Communication
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Customization Options
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Calendar Functionality
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How each product ranks among Hotel Management Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #4 129 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #5 15 reviews |
| Large (75-199 rooms) | — | #2 3 reviews |
| X-Large (200+ rooms) | — | #1 1 reviews |
By Property Type
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| Boutique ▾ | — | #4 92 reviews |
| Luxury ▾ | — | #5 72 reviews |
| Branded / Chain ▾ | — | #4 22 reviews |
| Extended Stay ▾ | — | #9 8 reviews |
By Region
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| North America ▾ | — | #1 332 reviews |
| Europe | — | #36 2 reviews |
| Asia Pacific | — | #24 0 reviews |
| Middle East | — | #20 0 reviews |
Your hotel management software choice hinges on your specific needs—whether you prioritize direct reservations, operational efficiency, or advanced guest engagement. Getabed Suite offers a comprehensive platform focused on boosting direct bookings with its high-conversion booking engine, but it lacks the extensive features and support network of ThinkReservations. ThinkReservations, meanwhile, provides a full suite of management tools, integrations, and proven success stories, making it the more trusted option for most hoteliers.
Are you looking for a simple, reservation-focused solution or a full-featured property management system? Your decision should rest on whether your hotel needs more than just bookings or if you want an integrated management experience.
Based on review counts and recent user feedback, ThinkReservations is clearly the stronger choice. With 312 reviews in the last six months and a high overall rating of 4.88/5, it reflects current user satisfaction and ongoing product improvements. Conversely, Getabed Suite has no reviews or recent data, making it impossible to assess its current performance or user satisfaction levels.
Given the recent reviews and high recommendation rate of 97%, ThinkReservations is the safer, more reliable investment for your hotel.
Getabed Suite is marketed as a comprehensive tool designed to simplify daily hotel operations with a strong emphasis on increasing direct reservations via its booking engine. It claims to reduce cancellations and no-shows but lacks verified reviews, integrations, or detailed feature descriptions, leaving its actual performance uncertain.
ThinkReservations, on the other hand, is a well-established platform with 312 reviews, a 4.88/5 rating, and a suite of 43 features—ranging from channel management to revenue tools. It’s proven to improve operational efficiency, guest communication, and revenue, backed by recent feedback from active users.
The core difference lies in trust: ThinkReservations has recent, high-quality reviews attesting to its effectiveness, while Getabed Suite’s lack of feedback creates doubt about its current capabilities. Are you comfortable betting on a product with no recent user validation?
If your hotel needs a robust, all-in-one property management system that streamlines operations, manages online channels, and drives revenue, go with ThinkReservations. It’s ideal for small to mid-sized properties looking for an integrated platform with proven results, especially if you value ongoing support and detailed analytics.
If you’re solely interested in increasing direct bookings without extensive management features and are comfortable with a product that lacks recent reviews or verified integrations, you might consider Getabed Suite. However, given the lack of recent data, the safer choice remains ThinkReservations for most hotels seeking reliability and growth.
ThinkReservations scores a 4.8/5 for ease of use, supported by reviews praising its intuitive interface, quick onboarding, and helpful support team. Many users highlight how it simplifies complex tasks like channel management and revenue optimization, even for staff with limited tech experience.
Getabed Suite has no publicly available reviews or user feedback, making it impossible to assess its usability. Without concrete data, it’s uncertain how user-friendly or accessible Getabed Suite truly is.
Edge: ThinkReservations.
ThinkReservations offers 43 features, including a channel manager, booking engine, guest messaging, revenue management, and integrations with OTAs like Expedia and Airbnb. It supports online check-in, automated night audit, and guest profiles, covering nearly all operational needs.
Getabed Suite has no detailed feature list or verified functionalities, raising questions about its capabilities beyond a booking engine. Without documented features or integrations, it’s unlikely to match the breadth of ThinkReservations.
Edge: ThinkReservations.
ThinkReservations scores 4.79/5 for customer support, with reviews emphasizing responsive, knowledgeable, and accessible service. Clients appreciate 24/7 support, quick problem resolution, and proactive communication, which help smooth onboarding and daily operations.
Getabed Suite has no available review data on support quality, leaving its responsiveness and customer service reputation uncertain. The lack of recent reviews indicates it may not have a substantial or active support network.
Edge: ThinkReservations.
ThinkReservations boasts 16 verified integrations, including popular OTAs and tools like TripAdvisor, Airbnb, Expedia, and TrustYou. These integrations facilitate streamlined operations and real-time updates, critical for modern hoteliers.
Getabed Suite offers no verified integrations or partnership data, limiting its ability to connect with third-party platforms. For hotels relying on multiple channels, this is a significant disadvantage.
Edge: ThinkReservations.
With over 300 recent reviews, hoteliers rate ThinkReservations at 4.88/5, with high marks across ease of use, support, and features. Properties of all sizes, from small inns to boutique hotels, report increased revenue, streamlined operations, and improved guest communication.
Getabed Suite has no reviews, making it impossible to gauge user satisfaction or property-specific ratings. Without recent feedback, we can’t reasonably recommend it over an established, trusted platform.
Edge: ThinkReservations.
Getabed Suite does not publicly disclose pricing, which could suggest a custom quote or limited deployment. Without transparent pricing, assessing value or suitability is difficult.
ThinkReservations charges a flat $1,100 per month, with no setup fees or hidden costs. This predictable pricing allows for easy budgeting and comparison.
Note: The actual value depends on your hotel’s size and needs, but the transparency of ThinkReservations’ pricing is a distinct advantage.
Not ideal if:
Not ideal if:
The core difference is that ThinkReservations provides a full-featured, well-supported property management system backed by recent high-volume user reviews. Getabed Suite offers a booking engine with no proven track record or recent feedback, suggesting it is less reliable for ongoing hotel operations.
If your hotel values proven performance, extensive features, and ongoing support, choose ThinkReservations. It’s a trusted platform with a strong track record of increasing revenue, simplifying operations, and supporting growth.
Opt for Getabed Suite only if you need a basic booking tool with minimal management needs and are willing to accept the risks of limited feedback and integrations. For most hotels, the choice is clear: ThinkReservations delivers the reliability and features your team needs to thrive.
Hotel Management Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $1,100/mo |
According to HTR's product database, Getabed Suite and ThinkReservations All-in-1 HMS share 0 features. Here are the key differences — features one has that the other lacks.
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| Booking Engine | ||
| Channel Manager | ||
| Gift Vouchers | ||
| Group Booking Engine | ||
| Point of Sale | ||
| Property Management System |
Showing top differences. 31 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"I became aware of ThinkReservations at a trade show in the US, and I could see right away that it would help Blue Tang Inn streamline our operations, increase our booking and upsel..."
No published case study for this goal yet.
"ThinkReservations Digital Registration has streamlined our check in process, making my job so much easier. Being able to ask guests for their ID and credit card ahead of time, agre..."
No published case study for this goal yet.
"We try to take care of all the needs of our guests so that they have an experience rather than just a stay"
What hoteliers love
A few reviews suggested limitations in technical support, specifically mentioning non-24/7 availability and response delays. Users occasionally felt i... A few reviews suggested limitations in technical support, specifically mentioning non-24/7 availability and response delays. Users occasionally felt improvements could be made in this area for quicker resolutions.
The interface is intuitive and easy to navigate for staff and customers. This transparency ensures a smooth booking process and simplifies management... The interface is intuitive and easy to navigate for staff and customers. This transparency ensures a smooth booking process and simplifies management tasks, benefiting tech and non-tech-savvy users alike.
The platform supports automated messaging, customizable email templates, and guest reviews post-stay, enhancing guest engagement and satisfaction. It... The platform supports automated messaging, customizable email templates, and guest reviews post-stay, enhancing guest engagement and satisfaction. It effectively facilitates pre, during, and post-visit communication.
Where hoteliers push back
The calendar functionality, although strong, was noted to lack continuous scrolling capabilities, sometimes complicating long-term planning and requir... The calendar functionality, although strong, was noted to lack continuous scrolling capabilities, sometimes complicating long-term planning and requiring date input for navigation.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Getabed Suite and ThinkReservations All-in-1 HMS share many core Hotel Management Software features, but each has unique capabilities. Getabed Suite offers 0 verified integration partners, while ThinkReservations All-in-1 HMS offers 16. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. ThinkReservations All-in-1 HMS leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Getabed Suite: No. ThinkReservations All-in-1 HMS: No. Neither product currently offers a free tier. Most Hotel Management Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Getabed Suite has an HT Score of 0 and ThinkReservations has 87. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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