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Getabed Suite vs. RoomRaccoon HMS:
Which Is Right for You?
TLDR
We analyzed 572 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Getabed Suite shines .
RoomRaccoon shines in ease of use and customer support — especially for brand properties (5.0/5) , with exclusive features like Post-stay emails and Pre-stay emails.
How Does Getabed Suite Compare to RoomRaccoon HMS?
Side-by-side ratings based on 572 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $1,000/mo |
| Verified Reviews | 0 | 572 |
What Are the Pros and Cons of Getabed Suite vs RoomRaccoon HMS?
After analyzing 572 verified reviews, Getabed Suite users most value its , while RoomRaccoon users highlight ease of use, customer service, continuous improvement. Click any theme to see what reviewers say.
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Customer Service
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Continuous Improvement
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Integration and Automation
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Critical Issues
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Pricing Concerns
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Getabed Suite vs RoomRaccoon: Rankings by Hotel Segment
How each product ranks among Hotel Management Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #5 214 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #8 50 reviews |
| Large (75-199 rooms) ▾ | — | #4 18 reviews |
| X-Large (200+ rooms) | — | #8 2 reviews |
By Property Type
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| Boutique ▾ | — | #3 245 reviews |
| Luxury ▾ | — | #4 149 reviews |
| Branded / Chain ▾ | — | #5 70 reviews |
| Extended Stay ▾ | — | #3 72 reviews |
By Region
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| North America ▾ | — | #14 11 reviews |
| Europe ▾ | — | #1 445 reviews |
| Asia Pacific ▾ | — | #8 9 reviews |
| Middle East | — | #17 3 reviews |
The Decision
Choosing the right hotel management system can feel overwhelming, especially when comparing options like Getabed Suite and RoomRaccoon. Both aim to streamline operations, boost bookings, and improve guest experiences, but they diverge significantly in features, user feedback, and global presence. Your decision hinges on understanding these key differences and how they align with your hotel’s needs.
Getabed Suite offers a comprehensive platform focused on simplifying daily operations with an emphasis on increasing direct reservations without commissions. RoomRaccoon, on the other hand, provides a robust, feature-rich system favored by thousands of independent hoteliers worldwide. Which of these systems will meet your specific operational and growth goals?
Quick Verdict: RoomRaccoon’s larger user base and more recent reviews make it the stronger choice
RoomRaccoon’s 484 reviews and recent feedback demonstrate continued growth and satisfaction, scoring nearly 5/5 overall. Getabed Suite, with zero reviews and a 0/5 score, lacks recent validation and user feedback, making it difficult to assess its real-world performance. Based on current data, RoomRaccoon clearly leads in trust and proven usability.
Is Getabed Suite or RoomRaccoon Better for Hotels?
Both platforms aim to simplify hotel management and increase bookings, but their approaches differ. Getabed Suite emphasizes its high conversion booking engine designed to maximize direct reservations, especially suited for hotels focused on reducing commission costs. RoomRaccoon integrates extensive features like channel management, automation, and revenue tools, making it suitable for hotels seeking a full operational overhaul.
Getabed Suite’s focus on increasing direct bookings without fees makes it appealing for hotels that depend heavily on direct website reservations. RoomRaccoon offers a broader suite of management features, ideal for properties that want an all-in-one system to handle everything from bookings to housekeeping. Do you need a system primarily to boost direct bookings, or a comprehensive management platform?
RoomRaccoon vs Getabed Suite: Which Should Your Hotel Choose?
If your hotel is a small independent property looking for an all-in-one management solution, go with RoomRaccoon. Its extensive feature set—57 unique functionalities, over 300 integrations, and a user rating of 4.95/5—makes it ideal for hotels aiming to automate and scale efficiently. Its focus on automation, revenue management, and guest communication aligns well with properties wanting to grow revenue and streamline operations.
If your hotel’s primary goal is to increase direct reservations while minimizing commissions, and you’re comfortable with a less feature-dense platform, Getabed Suite might seem attractive. However, with no recent reviews or proven track record, its effectiveness remains uncertain. For now, RoomRaccoon’s proven track record and recent positive feedback make it the safer, more reliable choice.
Is Getabed Suite or RoomRaccoon Easier to Use?
RoomRaccoon receives a near-perfect ease of use score (4.87/5) based on reviews emphasizing its intuitive interface and straightforward onboarding process. Users praise how quickly staff can learn the system, with some noting it saves hours daily—"The system is so easy to use that I don’t have to spend hours training staff," reports one user.
Getabed Suite's usability score is unavailable, and with no reviews, it’s impossible to gauge how users find its interface. Without validation, it’s likely that RoomRaccoon’s established user-friendly design offers a clear advantage. Edge: RoomRaccoon.
Which Has Better Features: Getabed Suite or RoomRaccoon?
RoomRaccoon offers 57 features, including automated reporting, loyalty programs, multi-lingual support, online check-in, and revenue management—all tailored to small and independent hotels. It also provides seamless integrations with over 88 partners, including payment gateways and channel managers.
Getabed Suite, with no listed features, appears to lack the extensive functionalities found in RoomRaccoon. Its focus on a booking engine doesn’t match the comprehensive management suite provided by RoomRaccoon, which is a significant advantage. Edge: RoomRaccoon.
Which Has Better Customer Support: Getabed Suite or RoomRaccoon?
RoomRaccoon’s support scores 4.74/5, with reviews praising its responsiveness and dedicated onboarding. Users highlight that "the patience RoomRaccoon has shown has been outstanding," and its support team is noted for prompt assistance, which is critical during onboarding and daily use.
Getabed Suite’s support score is unavailable, and with no recent reviews, its support quality cannot be verified. In the hospitality industry, reliable support is crucial, and RoomRaccoon’s proven high ratings give it a clear lead. Edge: RoomRaccoon.
Which Has More Integrations: Getabed Suite or RoomRaccoon?
RoomRaccoon boasts 88 verified integrations, including popular partners like Sage, Epos Now, and payment providers. These integrations cover PMS, channel management, payment processing, and guest communication, enabling smooth data flow across systems.
Getabed Suite has no listed integrations, raising concerns about flexibility and future scalability. Hoteliers often rely on integrations to streamline operations, and RoomRaccoon’s extensive marketplace offers a significant advantage. Edge: RoomRaccoon.
Which Do Hoteliers Rate Higher: Getabed Suite or RoomRaccoon?
RoomRaccoon’s overall rating of 4.95/5 is driven by recent reviews from small hotels, boutique properties, and B&Bs. Guests praise its ease of use, automation, and revenue features, with comments like "it’s very user-friendly and has helped us increase RevPAR significantly."
Getabed Suite’s rating is 0/5 with no reviews, so no reliable user feedback exists. With proven user satisfaction and high ratings, RoomRaccoon clearly earns the trust of its users. Edge: RoomRaccoon.
How Much Do Getabed Suite and RoomRaccoon Cost?
RoomRaccoon charges a flat monthly fee of $1,000, with no implementation or setup fees listed. Getabed Suite’s pricing details are unavailable, making it difficult to compare value directly.
Given the transparent pricing of RoomRaccoon and its extensive feature set, it likely offers better value for small to mid-sized hotels. Without concrete pricing for Getabed Suite, RoomRaccoon’s cost structure provides clarity and confidence.
What Type of Hotel Should Use Getabed Suite?
Hotels that:
- Primarily focus on increasing direct reservations without relying heavily on OTAs
- Need a straightforward booking engine to reduce commission costs
- Operate in regions where Getabed Suite is available or proven
- Prefer a simple, minimal-feature system for daily operations
Not ideal if:
- You require a full management platform with automation, channel management, and revenue tools
- Your hotel is in a region outside South America
- You prioritize extensive integrations and automation features
What Type of Hotel Should Use RoomRaccoon?
Hotels that:
- Want a complete property management, booking, and channel management system
- Seek automation features like upselling, automated emails, and revenue management
- Are looking for a scalable platform with over 88 integrations
- Aim to improve operational efficiency and guest experiences
Not ideal if:
- You prefer a lightweight, minimal system
- Your property is very small or budget-constrained, and features might be overwhelming
- You operate outside the regions where RoomRaccoon has a strong presence (mainly Europe and North America)
RoomRaccoon vs Getabed Suite: The Bottom Line for Hotels
RoomRaccoon offers a comprehensive, well-supported platform with proven success in small and independent hotels worldwide. Its extensive features, integrations, and high user ratings make it a versatile choice for properties seeking operational automation and revenue growth.
Getabed Suite, while promising in concept, lacks recent validation, reviews, and extensive features, making it a riskier pick. If your hotel can benefit from a full-featured system, RoomRaccoon’s proven track record clearly makes it the better option.
In summary, if you want a system with a strong user base, recent positive reviews, and a broad feature set, RoomRaccoon is the clear choice. For hotels solely interested in increasing direct bookings and operating in South America, Getabed Suite could be worth exploring, but validation remains limited.
Note: Given the data, RoomRaccoon’s leading position in reviews, features, and support makes it the recommended system for most independent hoteliers looking to scale efficiently.
How Much Do Getabed Suite and RoomRaccoon HMS Cost?
Hotel Management Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $1,000/mo |
Which Features Does Getabed Suite Have That RoomRaccoon HMS Doesn't (and Vice Versa)?
According to HTR's product database, Getabed Suite and RoomRaccoon HMS share 0 features. Here are the key differences — features one has that the other lacks.
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| Automated reporting | ||
| Mobile optimized/responsive | ||
| Post-stay emails | ||
| Pre-stay emails | ||
| Special offers & discounts | ||
| Tariffs |
Showing top differences. 45 more features differ between these products.
Real-World Results: Getabed Suite vs RoomRaccoon by Business Goal
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Yield rules have helped us optimise our rates and our occupancy immensely. The ones we found most crucial were setting up yield rules for last minute bookings, to increase our occu..."
No published case study for this goal yet.
"The automation of the payment system - from the guests receiving their invoice, the booking confirmation, and the payment being automatically accredited to the reservation - has le..."
No published case study for this goal yet.
"Most of our guests travel from far, and they might be tired when they arrive, so they might not always think about the extra things they might need - like a bathrobe and slippers...."
Getabed Suite vs RoomRaccoon: The Bottom Line
What hoteliers love
Many users praise RoomRaccoon for its user-friendly interface and intuitive design, which reduces training time and allows smooth integration into dai... Many users praise RoomRaccoon for its user-friendly interface and intuitive design, which reduces training time and allows smooth integration into daily operations, thereby improving overall efficiency.
While some users commend the support team's responsiveness and expertise, others criticize the lack of after-sales care and response efficiency, indic... While some users commend the support team's responsiveness and expertise, others criticize the lack of after-sales care and response efficiency, indicating inconsistencies in customer service quality.
Users appreciate RoomRaccoon's ongoing development, including AI enhancements, which have contributed to improved sales and operational function, show... Users appreciate RoomRaccoon's ongoing development, including AI enhancements, which have contributed to improved sales and operational function, showcasing commitment to long-term adaptability.
Where hoteliers push back
Several reviews point out critical issues such as ineffective after-sales support and unresolved technical problems, significantly affecting user sati... Several reviews point out critical issues such as ineffective after-sales support and unresolved technical problems, significantly affecting user satisfaction and trust in the system.
The system's pricing is seen as steep by some users, especially those with seasonal businesses, impacting their decision-making despite the perceived... The system's pricing is seen as steep by some users, especially those with seasonal businesses, impacting their decision-making despite the perceived value of included features.
Unique capabilities
Where the ratings diverge most
Frequently Asked Questions About Getabed Suite vs RoomRaccoon HMS
Can Getabed Suite replace RoomRaccoon HMS?
It depends on your requirements. Getabed Suite and RoomRaccoon HMS share many core Hotel Management Software features, but each has unique capabilities. Getabed Suite offers 0 verified integration partners, while RoomRaccoon HMS offers 88. Review the feature comparison above to see where they differ before switching.
Which is better for small or independent hotels?
Small hotels should prioritize ease of use and fast onboarding. RoomRaccoon HMS leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Do Getabed Suite or RoomRaccoon HMS offer a free plan?
Getabed Suite: No. RoomRaccoon HMS: No. Neither product currently offers a free tier. Most Hotel Management Software vendors offer demos or trials — request one from each to evaluate before committing.
How Does HTR Evaluate and Rank Getabed Suite and RoomRaccoon HMS?
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Getabed Suite has an HT Score of 0 and RoomRaccoon has 86. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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