The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 100 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
GlobRes shines .
roommaster shines in ease of use and customer support — especially for brand properties (5.0/5) , with exclusive features like Revenue management module and Payment processing.
Side-by-side ratings based on 100 verified hotelier reviews on HTR.
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| Ease of Use |
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| Value for Money |
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| Starting Price | Contact sales | From $500/mo |
| Verified Reviews | 0 | 100 |
After analyzing 100 verified reviews, GlobRes users most value its , while roommaster users highlight customer support, reservation management, centralized data management. Click any theme to see what reviewers say.
| GlobRes |
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| Pros | |
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Customer Support
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Reservation Management
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Centralized Data Management
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Cloud and Mobile Access
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| Cons | |
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Report Generation
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User Interface Experience
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Group Booking Capabilities
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | GlobRes |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #30 26 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #13 54 reviews |
| Large (75-199 rooms) | — | #31 3 reviews |
| X-Large (200+ rooms) | — | #32 1 reviews |
By Property Type
| Segment | GlobRes |
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|---|---|---|
| Boutique ▾ | — | #22 35 reviews |
| Luxury ▾ | — | #34 8 reviews |
| Branded / Chain ▾ | — | #24 15 reviews |
| Extended Stay ▾ | — | #27 6 reviews |
By Region
| Segment | GlobRes |
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|---|---|---|
| North America ▾ | — | #10 62 reviews |
| Europe ▾ | — | #29 11 reviews |
| Middle East | — | #27 0 reviews |
Choosing the right property management system (PMS) is critical for your hotel’s operational efficiency, guest satisfaction, and revenue management. GlobRes by GlobRes and roommaster PMS aim to streamline your workflows, but they differ significantly in market presence, features, and user experience. Your decision should hinge on your hotel’s size, complexity, and specific operational needs, but which system truly supports your goals better?
Both products promise to centralize reservations, automate communications, and improve management accuracy. But do they deliver consistent results, and which one aligns more with your hotel's scale and service expectations? Let’s explore how they compare across key areas.
GlobRes and roommaster both serve the hospitality market, but their reach and maturity differ. GlobRes’s zero reviews and ratings indicate little recent market activity or user feedback, making it difficult to assess its current usability or support quality. Conversely, roommaster’s 83 recent reviews, with a high 4.33/5 overall rating and a 91% likelihood to recommend, provide a clearer picture of its strengths and limitations.
While GlobRes aims to offer an all-in-one platform tailored for hotels, resorts, and vacation rentals, roommaster’s core competency lies in simplifying complex hotel operations with a broad feature set. Do these differences matter based on your hotel’s size, location, or operational complexity?
GlobRes’s lack of recent reviews makes it hard to gauge ongoing performance or customer satisfaction, whereas roommaster’s active feedback suggests it remains relevant and trusted by many hoteliers. Would you prefer a system with proven recent user experience or one that is less transparent?
If your hotel needs a straightforward, all-in-one property management system with customizable reports and automation features that can handle reservations and guest communication efficiently, GlobRes might seem appealing. However, the absence of recent reviews leaves its current capabilities and customer support unverified.
On the other hand, if your hotel operates in North America, South America, or Europe, and values a well-supported system with a broad feature set—including channel management, revenue tools, integrated payments, and guest profiles—roommaster’s extensive feature count and recent high ratings make it the more dependable choice. For a hotel prioritizing data-driven decisions and operational flexibility, roommaster’s proven track record is compelling.
In summary, GlobRes may suit smaller or less complex properties if it delivers on its promises, but roommaster’s active user base and detailed features clearly make it the more mature and trusted option at this time.
GlobRes’s usability data are nonexistent, making it impossible to evaluate its user interface or onboarding quality. Without recent reviews, we can't determine whether your team would find GlobRes intuitive or cumbersome.
In contrast, roommaster has a 4.22/5 ease-of-use rating from 83 recent reviews, with users praising its straightforward back-office operations and quick onboarding. Support interactions are generally positive, with users citing fast responses and easy training, though some mention areas for improvement like report generation.
Edge: roommaster.
GlobRes lacks publicly available information on specific features, suggesting it may not offer an extensive or modern toolset. Conversely, roommaster boasts over 60 features, including channel management, online booking, revenue management, POS, guest CRM, digital registration, automated night audits, and real-time reporting.
Unique features in roommaster such as integrated payment terminals, guest messaging, real-time status updates, and automated space optimization set it apart from GlobRes’s limited publicly listed capabilities. The sheer breadth of features—especially those supporting multi-channel distribution and revenue enhancement—gives roommaster a clear advantage.
Edge: roommaster.
GlobRes provides no recent reviews or ratings, leaving its customer support reputation uncertain. Without feedback, it’s impossible to assess whether it offers quick, knowledgeable, or consistent help.
roommaster, on the other hand, has a solid 4.25/5 support rating from recent reviews, with users praising its responsiveness and helpfulness. Comments like “quick response from support” and “support staff understand our needs” suggest support is reliable for most clients, although some users mention occasional inconsistencies.
Edge: roommaster.
GlobRes reports no verified partners, which indicates limited or no third-party integrations at this time. This can restrict your ability to connect with other tools or systems you already use.
In contrast, roommaster offers 56 verified integrations, including major channel managers, POS systems, and marketing platforms like Sage, Volo, and GuestCentric. Its extensive integration network enables smoother operations, data flow, and unified management.
Edge: roommaster.
With zero reviews, GlobRes has no recent ratings to consider, which makes it impossible to gauge user satisfaction or hotel segment preferences.
roommaster’s recent reviews reveal a strong user endorsement, with a 4.33/5 overall score, and a 91% likelihood to recommend. Hotels of all sizes, from boutique hotels to resorts, rate it highly for operational ease, reliability, and support.
Edge: roommaster.
GlobRes does not publicly disclose pricing, suggesting it may be customized or negotiable based on client needs. Its absence of a trial or clear fee structure makes budgeting difficult.
roommaster’s pricing starts at $500 per month, with no mention of additional implementation fees or trial options. This predictable pricing can help your hotel plan budgets and evaluate ROI more easily.
Not ideal if:
Not ideal if:
The key difference is market activity and feature breadth. Roommaster’s active reviews, high ratings, and extensive tools make it the more reliable choice for most hotels today.
Choose roommaster if you want a mature, feature-rich system with proven support, broad integrations, and satisfied users. GlobRes might appeal if you’re seeking a basic, regional solution with limited online footprint, but its current market position is uncertain.
If your hotel needs a robust, well-supported platform capable of scaling with your business, roommaster remains the safer, more proven option. For smaller, less complex properties, GlobRes’s offerings may suffice but come with less confidence about ongoing support and features.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| GlobRes |
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| Starting Price | — | From $500/mo |
According to HTR's product database, GlobRes and roommaster PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | GlobRes |
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|---|---|---|
| Booking Engine | ||
| Channel Manager | ||
| EPoS | ||
| Housekeeping module | ||
| Payment processing | ||
| Revenue management module |
Showing top differences. 48 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"From my point of view as an asset manager that has the responsibility to tell the owners about their investment, roommaster gives me all that information. It's easy to report and e..."
No published case study for this goal yet.
"We’re an independent hotel surrounded by giants, but roomMaster gave us the tools we needed to stand tall alongside them."
What hoteliers love
While some users experience excellent customer support, others find inconsistencies. They suggest that improvements in support agent expertise and und... While some users experience excellent customer support, others find inconsistencies. They suggest that improvements in support agent expertise and understanding of user issues are needed for a more satisfying experience.
Reservation handling is noted as a strong point, with users finding RoomMaster user-friendly and effective for managing reservations, including group... Reservation handling is noted as a strong point, with users finding RoomMaster user-friendly and effective for managing reservations, including group bookings. However, some see room for improvement, particularly in handling rooming lists and group check-ins.
RoomMaster's shift from disjointed manual methods to centralized data management is highly praised for reducing errors and improving the reliability o... RoomMaster's shift from disjointed manual methods to centralized data management is highly praised for reducing errors and improving the reliability of hotel operations. Users appreciate having all reservations, guest information, and financial data in one secure platform, enhancing workflow efficiency.
Where hoteliers push back
RoomMaster's report generation, while helpful, is identified as an area needing improvement. Users demand more efficiency and effectiveness in creatin... RoomMaster's report generation, while helpful, is identified as an area needing improvement. Users demand more efficiency and effectiveness in creating and exporting reports, suggesting that enhancements could streamline analysis tasks.
Some users note the need for improvements in user experience, particularly emphasizing the need to eliminate repetitive tasks like frequent logins, wh... Some users note the need for improvements in user experience, particularly emphasizing the need to eliminate repetitive tasks like frequent logins, which can affect the seamlessness of using the software for daily tasks.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. GlobRes and roommaster PMS share many core Property Management Systems features, but each has unique capabilities. GlobRes offers 0 verified integration partners, while roommaster PMS offers 56. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. roommaster PMS leads in ease of use at 4.1/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
GlobRes: No. roommaster PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. GlobRes has an HT Score of 0 and roommaster has 83. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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