The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 370 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
GlobRes shines .
Stayntouch shines in ease of use and customer support — especially for brand properties (4.9/5) , with exclusive features like Revenue management module and Ancillary revenue tracking.
Side-by-side ratings based on 370 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $800/mo |
| Verified Reviews | 0 | 370 |
After analyzing 370 verified reviews, GlobRes users most value its , while Stayntouch users highlight user-friendly interface, integration and onboarding, system performance and reliability. Click any theme to see what reviewers say.
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User-Friendly Interface
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Integration and Onboarding
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System Performance and Reliability
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Reservation Management
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Reporting and Analytics
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Room Management and Housekeeping
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Reservation Management
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | GlobRes |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #18 51 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #5 208 reviews |
| Large (75-199 rooms) ▾ | — | #7 29 reviews |
| X-Large (200+ rooms) ▾ | — | #2 58 reviews |
By Property Type
| Segment | GlobRes |
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|---|---|---|
| Boutique ▾ | — | #6 220 reviews |
| Luxury ▾ | — | #6 180 reviews |
| Branded / Chain ▾ | — | #3 152 reviews |
| Extended Stay ▾ | — | #14 17 reviews |
By Region
| Segment | GlobRes |
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|---|---|---|
| North America ▾ | — | #4 262 reviews |
| Europe ▾ | — | #12 64 reviews |
| Asia Pacific | — | #21 3 reviews |
Choosing the right property management system (PMS) is crucial for your hotel's efficiency, guest experience, and revenue. GlobRes and Stayntouch both aim to streamline operations but diverge significantly in user feedback, features, and market presence. GlobRes has virtually no recent reviews or ratings, making it difficult to gauge current performance, whereas Stayntouch boasts over 300 recent reviews, with high ratings across the board. Are you prepared to rely on a less proven option or go with the more validated solution?
While GlobRes claims to serve the hospitality industry with centralized reservation management, its lack of recent reviews and minimal market presence raise questions about its current relevance. Stayntouch, with a 91 rating on the HT report and over 300 recent reviews, clearly has a more active user base and a track record of continuous updates and support. Do you want to risk implementing a system with limited feedback or choose one with proven, recent hotelier satisfaction?
GlobRes is positioned as a comprehensive PMS designed explicitly for hotels, resorts, and vacation rentals, emphasizing administrative tasks and real-time booking updates. However, its review profile is nonexistent, and its 0/5 rating indicates it may no longer be actively supported or trusted by users. Conversely, Stayntouch specializes in cloud-based hotel management, with a user-friendly interface and features tailored for modern hospitality needs, supported by over 300 recent reviews and a 4.56/5 rating.
Therefore, if your hotel values recent user feedback, high satisfaction scores, and a robust feature set, Stayntouch clearly outperforms GlobRes. Do you want to base your decision on a system with proven recent performance or one with little to no current validation?
If your hotel requires a modern, cloud-based PMS with extensive third-party integrations, mobile capabilities, and multi-property management, go with Stayntouch. Its features like contactless check-in, real-time reporting, and guest messaging are tailored for dynamic, guest-centric operations. On the other hand, if your hotel needs a simple reservation or administrative tool and is willing to accept unverified support, GlobRes might seem tempting—though the lack of recent reviews and features suggest otherwise.
For hotels focused on guest experience, scalability, and operational transparency, Stayntouch's proven track record makes it the logical choice. GlobRes’s limited online presence and absence of recent reviews mean its ability to meet contemporary hospitality demands is highly questionable.
Stayntouch is praised for its intuitive design, earning a 4.7/5 ease-of-use score from over 300 reviews. Users specifically mention its simple navigation, fast onboarding, and friendly staff support, with many noting that new staff learn the system quickly. GlobRes, on the other hand, has a 0/5 rating and no recent reviews, making it impossible to confirm its usability.
Given the current feedback landscape, Edge: Stayntouch. Its high ease-of-use score and abundant recent reviews make it the more confidently recommended choice for hotels prioritizing staff efficiency and smooth onboarding.
Stayntouch offers approximately 49 features, including revenue management, online check-in, group handling, multilingual support, guest profiles, and integrated payment processing—features that are vital for modern hoteliers. GlobRes, by comparison, provides no specific features in the available data, indicating either a limited scope or lack of current development.
If you need a feature-rich system that covers the full guest journey and operational needs, Edge: Stayntouch. Its extensive functionalities—many of which are absent from GlobRes—make it an indispensable tool for scalable, guest-focused hotels.
Stayntouch scores a 4.68/5 in customer support, with reviews highlighting its friendly, responsive team and efficient onboarding. Customers also appreciate the ease of reaching support without delays, often praising their onboarding process. GlobRes provides no recent support ratings or reviews, making its support quality impossible to verify.
Edge: Stayntouch. Its high support ratings and recent positive reviews suggest more reliable, accessible assistance for hotels needing ongoing help.
Stayntouch boasts 188 verified integrations, including popular hotel systems like RoomPriceGenie, STAAH, and numerous other third-party tools. GlobRes has zero verified partners, limiting its ability to connect with other systems or expand functionality.
Edge: Stayntouch. Its extensive integration network offers flexibility and scalability, crucial for modern operational needs.
With over 300 recent reviews, Stayntouch holds a 4.56/5 rating, and 94% of hoteliers would recommend it. The reviews consistently praise its ease of use, support, and feature set, especially among boutique and branded hotels. GlobRes, on the other hand, has no reviews or ratings, indicating no recent user feedback.
Edge: Stayntouch. Its high, recent ratings and strong recommendation rate make it the clear favorite among hoteliers.
GlobRes's pricing is unavailable, which is typical for enterprise systems that often require customized quotes. Stayntouch charges a flat $800 monthly fee, with no mention of implementation costs, suggesting transparent, predictable billing.
Given the lack of pricing transparency for GlobRes, your decision should weigh the proven ROI and features of Stayntouch against the unknown costs of GlobRes.
GlobRes claims to offer a comprehensive property management experience but provides no recent reviews, features, or integrations to verify its effectiveness. Its absence from recent hotelier feedback suggests it's unlikely to meet current industry standards or your hotel's needs.
Stayntouch, with over 300 recent reviews and a 4.56/5 rating, stands out as a proven, scalable solution. Its extensive features, ease of use, and support make it the preferable choice for modern hotels seeking to elevate operational efficiency and guest satisfaction.
Choose Stayntouch if you value recent, verified feedback, extensive integrations, and a system designed for the hospitality industry's current demands. If you're willing to risk a system with no recent data and minimal market presence, GlobRes might be an option—but it’s not advisable given the available evidence.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| GlobRes |
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| Starting Price | — | From $800/mo |
According to HTR's product database, GlobRes and Stayntouch share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | GlobRes |
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| Ancillary revenue tracking | ||
| Calendar view | ||
| Custom rates | ||
| Housekeeping module | ||
| RevPaR & ADR Reports | ||
| Revenue management module |
Showing top differences. 37 more features differ between these products.
We analyzed 5 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Before leveraging Stayntouch PMS and Owner Relations, much of our old accounting processes were completed manually, including printing and hand-delivering statements to units, and..."
No published case study for this goal yet.
"As an independent hotel that runs above 100% occupancy on many nights, the TWA Hotel finds Stayntouch integral to our operations."
What hoteliers love
The system's intuitive design allows for easy navigation, making it suitable for training new staff quickly. The visual and organizational elements ar... The system's intuitive design allows for easy navigation, making it suitable for training new staff quickly. The visual and organizational elements are highlighted as aiding faster task execution and enhancing staff capability, thus improving guest interactions.
Stayntouch is noted for its seamless integration and smooth onboarding processes, facilitated by individual support from staff like David and Julia. T... Stayntouch is noted for its seamless integration and smooth onboarding processes, facilitated by individual support from staff like David and Julia. The guidance provided by these individuals was deemed invaluable, particularly for system transition and setup.
Stayntouch is generally reliable without major outages, providing continuous support via the cloud. Although positive, some users express concerns ove... Stayntouch is generally reliable without major outages, providing continuous support via the cloud. Although positive, some users express concerns over the speed of addressing complex issues amidst rapid company growth.
Where hoteliers push back
While generally praised for accessible reports that support operations, users cite a need for more adaptive reporting features. Some reports lack deta... While generally praised for accessible reports that support operations, users cite a need for more adaptive reporting features. Some reports lack detail or are hard to manipulate, highlighting the need for customizable analytics solutions.
Room assignments and housekeeping functionalities receive positive feedback for enhancing operational efficiency. However, users request better functi... Room assignments and housekeeping functionalities receive positive feedback for enhancing operational efficiency. However, users request better functionality in room diary visibility and tasks scheduling to address specific management needs.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. GlobRes and Stayntouch share many core Property Management Systems features, but each has unique capabilities. GlobRes offers 0 verified integration partners, while Stayntouch offers 187. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Stayntouch leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
GlobRes: No. Stayntouch: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. GlobRes has an HT Score of 0 and Stayntouch has 91. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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