The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 174 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Goki shines in ease of use and customer support , with exclusive features like Access Management Solution (Server Based) and Door Lock Upgrade Kit.
Staymyway shines , with exclusive features like Mobile App.
Side-by-side ratings based on 174 verified hotelier reviews on HTR.
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| Starting Price | From $400/mo | Contact sales |
| Verified Reviews | 174 | 0 |
After analyzing 174 verified reviews, Goki users most value its keyless entry, remote access management, guest communication, while Staymyway users highlight . Click any theme to see what reviewers say.
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Keyless Entry
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Remote Access Management
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Guest Communication
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Integration with Activities
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Connectivity Issues
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Support Response Time
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Signal Strength
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How each product ranks among Hotel Keyless Entry Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #1 91 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #3 52 reviews | — |
| Large (75-199 rooms) ▾ | #2 13 reviews | — |
| X-Large (200+ rooms) ▾ | #2 11 reviews | — |
By Property Type
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| Boutique ▾ | #2 50 reviews | — |
| Luxury ▾ | #3 30 reviews | — |
| Branded / Chain ▾ | #3 16 reviews | — |
| Extended Stay ▾ | #1 20 reviews | — |
By Region
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| North America ▾ | #4 20 reviews | — |
| Europe ▾ | #1 45 reviews | — |
| Asia Pacific | #3 1 reviews | — |
Choosing between Goki by Goki and STAYmyway by Staymyway involves weighing two key factors: proven performance and recent user feedback. Goki has established itself with a significant number of reviews, high ratings, and recent positive feedback, making it a more reliable choice for hotels seeking a trusted, mature system. STAYmyway, with no reviews and limited market presence, remains less proven in real-world hotel environments. Your decision should hinge on the data-backed performance that best fits your needs.
Both products aim to provide keyless entry solutions that enhance guest convenience and streamline operations. While Goki integrates hardware and software in a comprehensive way, STAYmyway primarily transforms smartphones into digital keys, often working in parallel with existing lock systems. Do you prioritize proven track records or innovative flexibility?
Goki is well-established with over 150 reviews, a 4.2/5 overall rating, and a high NPS score of 9.5/5, with recent reviews emphasizing its reliability and ease of use. STAYmyway, on the other hand, has no reviews or ratings, making its performance and hotel satisfaction less certain. Goki’s broader integration options, including hardware upgrades and SDKs, provide a more robust solution for diverse hotel types. Conversely, STAYmyway’s cloud-based, app-centric approach offers a flexible, smartphone-first experience but without proven hotel-specific feedback.
Goki’s extensive global presence across 16 countries and proven success stories suggest it is a mature product with tangible operational benefits. STAYmyway’s limited regional footprint and absence of reviews mean you lack concrete data on its real-world performance. Is your hotel looking for a trusted, validated system or willing to experiment with a less proven solution?
If your hotel needs a high-trust, hardware-integrated access control system with proven performance, go with Goki. Its significant review volume and recent positive feedback from diverse hotel segments, especially hostels, highlight its reliability and ease of deployment. If, however, your hotel is seeking a flexible, app-based solution that can work with existing locks and prioritize guest smartphone engagement, STAYmyway might appeal—though its lack of reviews raises questions about its effectiveness at scale.
For hotels prioritizing operational efficiency, cost savings, and proven guest satisfaction, Goki’s comprehensive system is the safer bet. Meanwhile, if your hotel values ease of implementation with minimal hardware changes and is ready to take a chance on innovation, STAYmyway’s approach offers potential, but with uncertain results.
Goki’s user ratings reflect an ease of use at 4.79/5, with most recent reviews praising its intuitive interface, smooth onboarding, and minimal staff training. Its well-documented API and support resources further simplify staff adoption, which is evidenced by high support ratings of 4.75/5. Reviewers mention that Goki’s system is straightforward for both staff and guests, with many noting that it reduces check-in times and operational headaches.
STAYmyway, lacking user reviews altogether, offers no publicly available insights into its ease of use. Its app-based approach relies heavily on guest device compatibility and assumes familiarity with Bluetooth or RFID technology. Without real-world hotel feedback, it’s impossible to gauge whether your team and guests will find STAYmyway equally intuitive.
Edge: Goki.
Goki boasts 8 shared features with STAYmyway, including core access management, integration capabilities, and contactless entry, plus 4 features unique to Goki such as a developer SDK, door lock upgrade kits, and Apple Watch app support. It also offers extensive integration with 20 verified partners, including property management systems like WebRezPro and Cloudbeds, and additional hardware options.
STAYmyway provides keyless entry, cloud management, and compatibility with existing locks via Bluetooth or RFID, but only has 3 unique features and 7 verified partners, mostly limited to North American markets. While STAYmyway’s key advantage is its flexibility with existing hardware, Goki’s broader feature set and integrations give it a more complete, hotel-ready package.
Edge: Goki.
Goki’s customer support ratings are impressive, with a 4.75/5 rating and reviews praising its quick, responsive service and knowledgeable onboarding. Users highlight how Goki’s support team helps solve issues swiftly, ensuring minimal disruptions, especially during implementation.
Staymyway’s support reputation is unknown due to no reviews, leaving uncertainty around its responsiveness or quality. Without customer feedback, you cannot reliably assess whether STAYmyway offers the same level of service.
Edge: Goki.
Goki integrates with 20 verified partners, including major PMS and booking platforms, and offers an SDK for custom integrations—making it adaptable for hotels with complex operational needs. It covers a wide range of property types across multiple regions, ensuring compatibility for diverse markets.
Staymyway connects with 7 verified partners, primarily North American hotel systems, and offers straightforward integration options. While its focus on Bluetooth and RFID compatibility is a strength, its limited partner network restricts flexibility compared to Goki’s broader ecosystem.
Edge: Goki.
Goki’s 4.2/5 rating, based on 155 reviews, reflects solid satisfaction across various hotel segments, especially hostels and boutique hotels. Recent reviews consistently praise its stability, ease of use, and customer service.
STAYmyway has no reviews or ratings, making it impossible to determine user satisfaction. The absence of feedback suggests it has not yet been adopted or tested extensively in real hotel environments.
Edge: Goki.
Goki’s pricing starts at a $400 base fee, with no mention of monthly fees, freemium plans, or implementation costs, indicating transparent, straightforward pricing. Staymyway does not provide specific pricing details, leaving potential buyers uncertain about costs.
Goki’s clear pricing structure allows hotels to budget confidently, while STAYmyway’s lack of pricing transparency requires direct inquiry and potential negotiation, which could complicate budgeting.
Goki is a mature, highly-rated access control system with proven performance, extensive integrations, and a broad global footprint. Its combination of hardware and software solutions makes it reliable for hotels seeking operational efficiency and security.
If your hotel values a validated, feature-rich system backed by positive reviews and established support, Goki is the clear choice. It is particularly suitable for properties that want to reduce costs, streamline guest check-ins, and ensure seamless operation.
STAYmyway offers a flexible, smartphone-focused approach that can work well for small properties or boutique hotels with existing lock infrastructure. However, lacking reviews and proven track record, it remains a less certain option for hotels prioritizing reliability and support.
If your hotel is open to innovative, app-driven access and you’re comfortable with less proven solutions, STAYmyway could fit. Otherwise, Goki stands out as the more dependable, well-supported choice based on current data.
According to HTR's product database, Goki and STAYmyway share 8 features. Here are the key differences — features one has that the other lacks.
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| Access Management Solution (Server Based) | ||
| Apple Watch App | ||
| Developer SDK | ||
| Door Lock Upgrade Kit | ||
| Keyless Entry | ||
| Mobile App | ||
| Whitelabel Capability |
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"We want our competitive advantage to be our Efficiency, we seek to differentiate ourselves from the positioning of traditional hostels that run manual operations and define our ide..."
No published case study for this goal yet.
"THE BLUE was one of the first fully digital hotels in Australia and with goki having the integration to our preferred PMS it was a no brainer to give it a go. With a contactless an..."
No published case study for this goal yet.
What hoteliers love
Goki's keyless entry system is praised for providing a seamless experience and improving security by abolishing the need for physical keys. Guests app... Goki's keyless entry system is praised for providing a seamless experience and improving security by abolishing the need for physical keys. Guests appreciate the convenience, and hoteliers highlight its contribution to smoother check-ins and enhanced operational efficiency.
Reviewers discussed the value of managing room access remotely, allowing for flexibility in guest arrivals and reducing the workload at the front desk... Reviewers discussed the value of managing room access remotely, allowing for flexibility in guest arrivals and reducing the workload at the front desk, particularly beneficial for properties with limited staff or no 24-hour operation.
The integrated messaging feature allows hotels to communicate efficiently with guests, enhancing the guest experience by addressing concerns or prefer... The integrated messaging feature allows hotels to communicate efficiently with guests, enhancing the guest experience by addressing concerns or preferences quickly. It has been particularly praised for transparency in informing guests about events or issues.
Where hoteliers push back
A few reviewers mentioned connectivity issues with Goki's system, such as problems when the internet goes down. These interruptions can affect the sys... A few reviewers mentioned connectivity issues with Goki's system, such as problems when the internet goes down. These interruptions can affect the system's efficacy, suggesting room for improvement in offline capabilities.
While Goki's support team is generally responsive, some users noted delays in communication, particularly those based in areas with significant time z... While Goki's support team is generally responsive, some users noted delays in communication, particularly those based in areas with significant time zone differences from Goki's support team.
Unique capabilities
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Goki and STAYmyway share many core Hotel Keyless Entry Systems features, but each has unique capabilities. Goki offers 20 verified integration partners, while STAYmyway offers 7. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Goki leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Goki: No. STAYmyway: No. Neither product currently offers a free tier. Most Hotel Keyless Entry Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Goki has an HT Score of 100 and Staymyway has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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