The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 45 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Gomio.com shines .
ROIBACK shines in ease of use and customer support , with exclusive features like Mobile optimized/responsive and Urgency messaging.
Side-by-side ratings based on 45 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $500/mo |
| Verified Reviews | 0 | 45 |
After analyzing 45 verified reviews, Gomio.com users most value its , while ROIBACK users highlight support and customer service, direct bookings optimization, technical improvements. Click any theme to see what reviewers say.
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Support and customer service
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Direct bookings optimization
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Technical improvements
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Reporting and analytics
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Multi-language and user-friendly interface
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Payment gateways
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How each product ranks among Booking Engine vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Gomio.com |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #29 8 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #22 18 reviews |
| Large (75-199 rooms) ▾ | — | #14 9 reviews |
| X-Large (200+ rooms) ▾ | — | #10 6 reviews |
By Property Type
| Segment | Gomio.com |
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| Boutique ▾ | — | #24 15 reviews |
| Luxury ▾ | — | #23 15 reviews |
| Branded / Chain ▾ | — | #18 13 reviews |
| Extended Stay | — | #19 4 reviews |
By Region
| Segment | Gomio.com |
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| North America | — | #18 4 reviews |
| Europe ▾ | — | #20 12 reviews |
| Asia Pacific ▾ | — | #10 14 reviews |
| Middle East | — | #14 3 reviews |
When choosing a booking engine for your hotel, your main objectives likely include increasing direct bookings, simplifying operations, and providing an excellent guest experience. Gomio.com and Roiback both aim to serve these needs, but they differ significantly in maturity, functionality, and support. Gomio.com is a lesser-known platform with minimal reviews and no recent activity, making it difficult to assess its real-world performance. In contrast, Roiback has accumulated 43 reviews, including five in the last six months, indicating active use and ongoing development.
While Gomio.com offers a basic reservation management system, Roiback provides a feature-rich platform with extensive integrations and proven results for hotels seeking to optimize direct sales. Given the disparity in recent reviews and user feedback, Roiback presents itself as the more dependable choice for your hotel’s booking needs. Are you prepared to prioritize a solution with current user validation and a broader feature set?
Roiback stands out as the more credible and comprehensive booking engine, thanks to its substantial number of recent reviews, high user ratings, and extensive features. Gomio.com, with zero reviews and no recent activity, cannot be confidently recommended as a reliable booking solution. If your hotel values proven performance, ongoing support, and a broad array of functionalities, Roiback will serve you better. For hotels looking for quick, effective direct booking enhancements, Roiback’s strong reputation makes it the clear choice.
Both Gomio.com and Roiback aim to streamline booking processes and increase direct sales, but only Roiback demonstrates active user engagement and ongoing development. Gomio.com's lack of recent reviews and absence of verified integrations make it difficult to assess its current value. Conversely, Roiback has received 43 reviews, with recent positive feedback, especially around its support, features, and ease of use.
Gomio.com appears to serve a niche or less established market, potentially offering a simpler or more limited platform. Roiback, however, targets hotels seeking a robust, integrated booking engine capable of handling multi-channel distribution, detailed analytics, and multi-language support. Do you want a platform with real-world validation and continuous improvement?
If your hotel needs a mature, well-supported booking engine with proven results, go with Roiback. It is suitable for hotels of all sizes, particularly those wanting to increase direct bookings and leverage extensive integrations like Channel Managers and PMS systems. Its features, including multi-lingual support, detailed analytics, and customizable promotions, make it a comprehensive solution.
On the other hand, if your hotel requires a very basic, possibly more budget-friendly booking system without the need for extensive integrations or advanced features, Gomio.com might be considered. However, given its lack of recent reviews and no verified features, it’s unlikely to meet the demands of a hotel aiming for growth or operational efficiency.
For most active hoteliers seeking to optimize revenue, Roiback’s more extensive capabilities and recent positive feedback make it the recommended choice.
Roiback boasts a high ease-of-use rating of 4.49/5, which is supported by recent reviews praising its user-friendly interface, responsive design, and straightforward booking flow. Hotels also report smooth onboarding experiences, with many reviews highlighting the support team’s responsiveness and helpfulness.
Gomio.com, with a zero rating and no reviews, offers no recent feedback on usability. Its interface, if existing, remains untested and unverified by active users. Given the active engagement and positive ratings for Roiback, it clearly provides a more accessible and manageable platform.
Edge: Roiback.
Roiback offers 36 features, including mobile responsiveness, urgency messaging, multi-language support, multi-currency options, abandoned cart recovery, loyalty integration, and extensive analytics tools. These features support a wide range of marketing, operational, and guest experience needs, making it a versatile solution.
Gomio.com, with no unique features listed or verified by recent users, cannot compare favorably. Its limited or nonexistent feature set suggests it may be insufficient for hotels requiring modern, flexible booking tools.
Edge: Roiback.
Roiback’s customer support is highly rated at 4.72/5, with reviews praising responsiveness, expertise, and proactive consulting. Clients mention that their support team’s ongoing advice and personalized attention have been instrumental in achieving revenue growth and operational goals.
Gomio.com’s support experience is undocumented; with no reviews available, it is impossible to gauge their responsiveness or effectiveness. Active user feedback indicates Roiback’s support is a key reason for its high satisfaction ratings.
Edge: Roiback.
Roiback has integrated with 27 verified partners, including major channel managers, PMS providers, and social media platforms. Shared integrations with popular systems like GuestCentric, Winhotel, and Triptease enable seamless management across multiple channels.
Gomio.com reports no verified partners or integrations, limiting its ability to connect with other hotel tech systems. For hotels that rely on multiple channels and management tools, Roiback’s broader integration ecosystem is a decisive advantage.
Edge: Roiback.
Roiback’s recent reviews consistently praise its ease of use, features, and support, leading to a 9/5 NPS score and 90% likelihood to recommend. Hotels across segments, from boutique to resort properties, report positive experiences, especially regarding increased direct bookings and analytics insights.
Gomio.com has no reviews, leaving no data on user satisfaction or hotel segment preferences. Its lack of feedback means Roiback’s favorable ratings and recent reviews make it the more trusted and endorsed platform.
Edge: Roiback.
Gomio.com’s pricing details are unavailable, and it does not offer a trial or clear fee structure, suggesting it may be a less commercially focused or less transparent solution.
Roiback charges a base price of $500 per month, with no trial or implementation fees. Its transparent pricing aligns with its proven value, especially considering the features and support included.
The core difference lies in their maturity and user validation. Roiback is an established, feature-rich platform with active users, recent reviews, and proven results. Gomio.com, with no recent activity and no reviews, cannot confidently meet the demands of hotels aiming for growth and operational efficiency.
If your hotel wants to maximize direct bookings, benefit from extensive integrations, and rely on proven support, Roiback is the clear choice. It has the features, credibility, and recent positive feedback to help your team succeed.
Conversely, Gomio.com might suit very small or budget-conscious properties needing a minimal reservation system, but its lack of recent validation makes it a risky choice for hotels seeking reliable, scalable solutions. In most cases, Roiback’s proven track record and active user base make it the smarter investment for your hotel’s future.
According to HTR's product database, Gomio.com and Roiback | Booking Engine share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Gomio.com |
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| Booking abandonment recapture | ||
| Mobile optimized/responsive | ||
| Multi-room bookings | ||
| Room substitutions | ||
| Special offers & discounts | ||
| Urgency messaging |
Showing top differences. 24 more features differ between these products.
We analyzed 1 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Partnering with Roiback has been a game-changer, as their innovative solutions and close support by our Direct Channel Specialist have empowered Jasmine City Group to reach new h..."
What hoteliers love
Roiback's dedicated support team, including account managers and direct channel specialists, receives high praise. Users commend their responsiveness,... Roiback's dedicated support team, including account managers and direct channel specialists, receives high praise. Users commend their responsiveness, expertise, and personalized consulting which have been instrumental in achieving business goals.
Roiback enhances direct bookings through a user-friendly booking engine, innovative direct sales strategies, and tools like loyalty programs and promo... Roiback enhances direct bookings through a user-friendly booking engine, innovative direct sales strategies, and tools like loyalty programs and promotional packages. Hotel operators report significant growth in online sales and improved direct channel visibility.
Critical feedback includes requests for speeding up the system's responsiveness, reducing technical glitches like duplications and error 404, and unif... Critical feedback includes requests for speeding up the system's responsiveness, reducing technical glitches like duplications and error 404, and unifying platforms to streamline processes. These technical enhancements are deemed necessary for a seamless user experience.
Where hoteliers push back
The platform's user-friendly and intuitive booking engine is appreciated, with mentions of smooth multi-language support and ease of use. However, som... The platform's user-friendly and intuitive booking engine is appreciated, with mentions of smooth multi-language support and ease of use. However, some users request improvements in default language settings and interface design for better user experience.
While the platform supports a variety of payment gateways, users suggest the need for expanding payment options, particularly integrating more local a... While the platform supports a variety of payment gateways, users suggest the need for expanding payment options, particularly integrating more local and international gateways to avoid connectivity issues.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Gomio.com and Roiback | Booking Engine share many core Booking Engine features, but each has unique capabilities. Gomio.com offers 0 verified integration partners, while Roiback | Booking Engine offers 27. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Roiback | Booking Engine leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Gomio.com: No. Roiback | Booking Engine: No. Neither product currently offers a free tier. Most Booking Engine vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Gomio.com has an HT Score of 0 and ROIBACK has 72. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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