Guest Service vs. Guestnet: Which is a Better Fit?

Ratings Summary

HT Score

Guest Service

Guestnet

Popularity

Guest Service

28 verified reviews

Guestnet

46 verified reviews

Likelihood to Recommend

Guest Service

98%

Guestnet

97%

Ease of Use

Guest Service

4.9

Guestnet

4.9

ROI

Guest Service

4.8

Guestnet

4.6

Implementation

Guest Service

4.7

Guestnet

4.8

Customer Support

Guest Service

4.7

Verified Customer Support

Guestnet

4.9

Verified Customer Support

Certificate of Excellence

Guest Service

Guestnet

Features

Communication & Messaging

Automatic Translations (Multi-Lingual)

Request Management

Room Service Ordering

Guest Messaging

App download

Web-app

Content Management

Hotel Directory

Guest Profiles

Local Recommendations

Web-app

Upselling

Payments

Room Service Ordering

Request Management

Room Service Ordering

Mobile Checkout

Mobile Checkin

Guest Service

Communication & Messaging

Automatic Translations (Multi-Lingual)
Request Management
Room Service Ordering
Guest Messaging
App download
Web-app

Content Management

Hotel Directory
Guest Profiles
Local Recommendations
Web-app

Upselling

Payments
Room Service Ordering

Request Management

Request Management
Room Service Ordering
Mobile Checkout
Mobile Checkin

Guestnet

Communication & Messaging

Automatic Translations (Multi-Lingual)
Request Management
Room Service Ordering
Guest Messaging
App download
Web-app

Content Management

Hotel Directory
Guest Profiles
Local Recommendations
Web-app

Upselling

Payments
Room Service Ordering

Request Management

Request Management
Room Service Ordering
Mobile Checkout
Mobile Checkin

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Guest Service

vs.

Guestnet

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Take recommendations quiz

Customers

Top 3 Segments

Guest Service

Resorts - 45%

Luxury Hotels - 29%

Branded Hotels - 11%

Guestnet

Luxury Hotels - 41%

Resorts - 15%

Vacation Rentals & Villas - 15%

Featured clients

Guest Service

Guest Service doesn’t have any featured brands available

Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Average

Guest Service

Average

Guestnet

Average

Custom Price Quote

Guest Service

vs.

Guestnet

vs.

1-click quote request

What Customers Are Saying

Most Recent Review

Guest Service

Reception team

Front Office from (Turkey)

Guestnet

First class app with first class service

Geschäftsführerin

Most Positive Review

Guest Service

Transforming Guest Experiences and Maximizing Revenue

Manager from (Turkey)

Guestnet

Digital guest experience

Marketing from Bayerisch Gmain (Germany)

Most Critical

Guest Service

Transforming Guest Experiences and Maximizing Revenue

Manager from (Turkey)

Guestnet

Digital guest experience

Marketing from Bayerisch Gmain (Germany)

References

Guest Service

Guest Service doesn’t have any references available

General Info

Screenshots

Integrations

Guest Service

Property Management Systems (2) Hotel Restaurant POS Systems (2) Hotel CRM & Email Marketing (1)

View all integrations (3)

Guestnet

Property Management Systems (6) Hotel CRM & Email Marketing (3) Direct Booking Tools (2)

View all integrations (19)

Recent Company Updates

Guest Service

Guest Service doesn’t have any recent company updates

Guest Service

Guest Service doesn’t have any recent articles

Guestnet

Guestnet doesn’t have any recent articles