Guest Service vs. RoomOrders: Which is a Better Fit?

Ratings Summary

HT Score

GuestService - Mobile Ordering

unranked

RoomOrders

Popularity

GuestService - Mobile Ordering

6 verified reviews

RoomOrders

29 verified reviews

Likelihood to Recommend

GuestService - Mobile Ordering

100%

RoomOrders

94%

Ease of Use

GuestService - Mobile Ordering

4.7

RoomOrders

4.9

ROI

GuestService - Mobile Ordering

4.8

RoomOrders

4.7

Implementation

GuestService - Mobile Ordering

4.8

RoomOrders

4.7

Customer Support

GuestService - Mobile Ordering

4.7

Verified Customer Support

RoomOrders

4.9

Verified Customer Support

Certificate of Excellence

GuestService - Mobile Ordering

RoomOrders

Features

Digital Menus

White-label App

Upselling

Ability for hotel to suggest upsell opportunities to guests/make more money

Cross Venue Payment Splitting

Guest Re-Ordering

Multi-Menu Ordering

In-Venue Ordering

Digital Menu

An app-like design makes ordering online simple for customers on any type of device.

QR Codes

Simplify ordering for dine-in and takeout customers with no-contact ordering via easy-to-use QR codes.

Web Based (Appless)

Ordering

Ordering Scheduling

Let customers place pickup and delivery orders for a future date and time.

Loyalty Program Integrations

Tipping

Automatically add a line item for tipping and encourage customers to leave tips for your staff.

Contactless Ordering

Cross Venue Payment Splitting

Guest Re-Ordering

Multi-Menu Ordering

In-Venue Ordering

QR Codes

Simplify ordering for dine-in and takeout customers with no-contact ordering via easy-to-use QR codes.

POS Integration

Payments

Payments Integrations

Google Pay

Enables mobile payment from Android devices / Simple and familiar for customers to choose this payment option

Cross Venue Payment Splitting

Credit Card Payments

Apple Pay

Near Field Contact (NFC)

PMS Integration

POS Integration

Delivery & Logistics

Delivery (3rd Party)

Use third-party couriers and pay no marketplace commissions.

Delivery Logistics (In-house)

Use your own staff and pay no marketplace commissions.

Curbside Pickup

Offer customers free in-person or curbside pickup for orders placed online.

Off-Property Vendor Management

GuestService - Mobile Ordering

Digital Menus

White-label App
Upselling

Ability for hotel to suggest upsell opportunities to guests/make more money
Cross Venue Payment Splitting
Guest Re-Ordering
Multi-Menu Ordering
In-Venue Ordering
Digital Menu

An app-like design makes ordering online simple for customers on any type of device.
QR Codes

Simplify ordering for dine-in and takeout customers with no-contact ordering via easy-to-use QR codes.
Web Based (Appless)

Ordering

Ordering Scheduling

Let customers place pickup and delivery orders for a future date and time.
Loyalty Program Integrations
Tipping

Automatically add a line item for tipping and encourage customers to leave tips for your staff.
Contactless Ordering
Cross Venue Payment Splitting
Guest Re-Ordering
Multi-Menu Ordering
In-Venue Ordering
QR Codes

Simplify ordering for dine-in and takeout customers with no-contact ordering via easy-to-use QR codes.
POS Integration

Payments

Payments Integrations
Google Pay

Enables mobile payment from Android devices / Simple and familiar for customers to choose this payment option
Cross Venue Payment Splitting
Credit Card Payments
Apple Pay
Near Field Contact (NFC)
PMS Integration
POS Integration

Delivery & Logistics

Delivery (3rd Party)

Use third-party couriers and pay no marketplace commissions.
Delivery Logistics (In-house)

Use your own staff and pay no marketplace commissions.
Curbside Pickup

Offer customers free in-person or curbside pickup for orders placed online.
Off-Property Vendor Management

RoomOrders

Digital Menus

White-label App
Upselling

Ability for hotel to suggest upsell opportunities to guests/make more money
Cross Venue Payment Splitting
Guest Re-Ordering
Multi-Menu Ordering
In-Venue Ordering
Digital Menu

An app-like design makes ordering online simple for customers on any type of device.
QR Codes

Simplify ordering for dine-in and takeout customers with no-contact ordering via easy-to-use QR codes.
Web Based (Appless)

Ordering

Ordering Scheduling

Let customers place pickup and delivery orders for a future date and time.
Loyalty Program Integrations
Tipping

Automatically add a line item for tipping and encourage customers to leave tips for your staff.
Contactless Ordering
Cross Venue Payment Splitting
Guest Re-Ordering
Multi-Menu Ordering
In-Venue Ordering
QR Codes

Simplify ordering for dine-in and takeout customers with no-contact ordering via easy-to-use QR codes.
POS Integration

Payments

Payments Integrations
Google Pay

Enables mobile payment from Android devices / Simple and familiar for customers to choose this payment option
Cross Venue Payment Splitting
Credit Card Payments
Apple Pay
Near Field Contact (NFC)
PMS Integration
POS Integration

Delivery & Logistics

Delivery (3rd Party)

Use third-party couriers and pay no marketplace commissions.
Delivery Logistics (In-house)

Use your own staff and pay no marketplace commissions.
Curbside Pickup

Offer customers free in-person or curbside pickup for orders placed online.
Off-Property Vendor Management

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Guest Service

vs.

RoomOrders

vs.

Take recommendations quiz

Customers

Top 3 Segments

GuestService - Mobile Ordering

Resorts - 67%

Branded Hotels - 33%

Motels - 0%

RoomOrders

Branded Hotels - 28%

Resorts - 24%

City Center Hotels - 10%

Featured clients

GuestService - Mobile Ordering

Guest Service doesn’t have any featured brands available

Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Pricing Available By Request

RoomOrders has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

X-Small (1-9 rooms)
Small (10-24 rooms)
Medium (25-74 rooms)
Large (75-199 rooms)
X-Large (200+ rooms)

GuestService - Mobile Ordering

Average

RoomOrders

Pricing Available By Request

Custom Price Quote

Guest Service

vs.

RoomOrders

vs.

1-click quote request

What Customers Are Saying

Most Recent Review

GuestService - Mobile Ordering

Reception team

Front Office from (Turkey)

RoomOrders

User Friendly & Easy Set Up!

Director of Restaurants

Most Positive Review

GuestService - Mobile Ordering

Guest Relations

Guest Relations from (Turkey)

RoomOrders

Owner

Most Critical

GuestService - Mobile Ordering

Guest Relations

Guest Relations from (Turkey)

RoomOrders

Hilton Belgrade

Asst. F&B

References

GuestService - Mobile Ordering

Guest Service doesn’t have any references available

General Info

Screenshots

Integrations

GuestService - Mobile Ordering

Property Management Systems (2) Hotel Restaurant POS Systems (2) Hotel Keyless Entry Systems (1)

View all integrations (4)

RoomOrders

Payments Processing Software (1)

View all integrations (1)

Recent Company Updates

GuestService - Mobile Ordering

Guest Service doesn’t have any recent company updates

GuestService - Mobile Ordering

Guest Service doesn’t have any recent articles

RoomOrders

Hapimag Resorts Restore Guest Confidence with Contactless Self-Service Tech

3 years ago

Record 33 Interns Join RoomOrders during COVID-19

3 years ago