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The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
GuestService - Mobile Ordering
5.0 (6 REVIEWS)
Unranked in Mobile Ordering & Room Service
Unlock Hidden Revenue in Every Stay with GuestService
98% recommended by 28 hotels
Hilton, Grand Mercure, Crowne Plaza & 25 others
Capabilities
Room Service
Room Service
GuestService revolutionizes your guests’ experience with digital room services. Contactless ordering and payment have become essential, and we provide the solution. Embrace the future of contactless self-service through smartphones with GuestService. Customers can easily access a vibrant digital menu by scanning a tabletop QR code or tapping an NFC tag with their smartphone, ensuring a seamless and convenient dining experience.
Housekeeping
Room Amenities
Technical Support
Technical Support
Efficiently resolve technical issues for your guests, ensuring their satisfaction and preventing any dissatisfaction. Streamline your technical service operations with centralized management. Empower your guests to conveniently submit their technical service requests through their mobile devices. Our goal is to create happy guests by consistently delivering exceptional service and exceeding their expectations.
Online Payments
Online Payments
Maximize your hotel’s revenue potential and enhance your guests’ dining experience with our Mobile & In-Room Dining services. Our Mobile App technology provide a seamless ordering experience for your guests while streamlining back-of-house operations. Guests can easily place an order and schedule its delivery through their Mobile App. The digital menus and ordering process automate service requests delivery, order status follow-up, and track request fulfillment time, reducing the chances of human error.
Features
Digital Menus
Ordering
Payments
Delivery & Logistics
Recommended by
Achievements
This vendor's trending score is rising, GuestService - Mobile Ordering is the #11 most trending product in the Mobile Ordering & Room Service category (out of 49) and the #438 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreGuest Service’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Guest Service Case Studies
Guest Service doesn’t have any case studies available
References
"We've seen a significant increase in direct bookings since implementing GuestService. Our guests love being able to plan their stay before they arrive, and the app's reminders and notes have helped us keep track of their requests. The platform's messaging hub has also allowed us to keep in touch with guests throughout their stay, ensuring that we're providing excellent customer service."
Featured Customers
More Products by Guest Service
Hotelier Rating
Looking for specific info?
Reception team
Front Office from 100 to 199 room City Center Hotel in Fethiye (Turkiye)
Mobile ordering
Front office manager from 100 to 199 room City Center Hotel in Fethiye (Turkiye)
Guest Relations
Guest Relations from 500+ room Branded Hotel in Fethiye (Turkiye)
Enhancing Operations
Rooms Division Manager from 200 to 499 room Branded Hotel in (Turkey)
Guest communication with ease
Guest Relations Manager from 100 to 199 room Branded Hotel in Dubai (United Arab Emirates)
Guest communication with ease
Guest Relations Manager from 100 to 199 room Branded Hotel in Dubai (United Arab Emirates)
Mobile Guest App
Guest Relations Manager from 200 to 499 room Boutique in Faralya (Turkiye)
It looks like Guest Service is not recommended by any hotels
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Guest Service has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
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