Guest Service vs. straiv: Which is a Better Fit?

Ratings Summary

HT Score

GuestService - Online Check-in

unranked

straiv

Popularity

GuestService - Online Check-in

5 verified reviews

straiv

67 verified reviews

Likelihood to Recommend

GuestService - Online Check-in

98%

straiv

96%

Ease of Use

GuestService - Online Check-in

4.6

straiv

4.7

ROI

GuestService - Online Check-in

4.8

straiv

4.6

Implementation

GuestService - Online Check-in

Not enough data available

straiv

4.7

Customer Support

GuestService - Online Check-in

4.8

Verified Customer Support

straiv

4.8

Verified Customer Support

Certificate of Excellence

GuestService - Online Check-in

straiv

Features

Pre-Arrival & Check-in

Hotel Website Check-in Portal

Lobby Kiosk

Self Service Checkout

Self Service Checkin

Device Agnostic

Easy Room Selection

Information Collection

Custom Questions

Terms & Conditions Signing

Marketing Communications Opt-in

Pre-regisration info collection

Document & Passport Scanning

ID Verification

Verify a guest's identity for safety and security

Translations

Automatic Translations

Multi-lingual

Payments & Authorization

Registration Card E-signature

Collect Deposits

Payment & Authorizations

Enables guests to pay their stay during the check-in or check-out process, hotel can define if payment is mandatory before completing check-in

ID Verification

Verify a guest's identity for safety and security

PCI Compliant

Mobile Key

Door Lock Integration

Enables Guest to open doors with their own smartphone without downloading an app via the web application

Upgrades & Upselling

Pre-arrival Upselling & Upgrades

Easy Room Selection

Other

PMS Integration

GuestService - Online Check-in

Pre-Arrival & Check-in

Hotel Website Check-in Portal
Lobby Kiosk
Self Service Checkout
Self Service Checkin
Device Agnostic
Easy Room Selection

Information Collection

Custom Questions
Terms & Conditions Signing
Marketing Communications Opt-in
Pre-regisration info collection
Document & Passport Scanning
ID Verification

Verify a guest's identity for safety and security

Translations

Automatic Translations
Multi-lingual

Payments & Authorization

Registration Card E-signature
Collect Deposits
Payment & Authorizations

Enables guests to pay their stay during the check-in or check-out process, hotel can define if payment is mandatory before completing check-in
ID Verification

Verify a guest's identity for safety and security
PCI Compliant

Mobile Key

Door Lock Integration

Enables Guest to open doors with their own smartphone without downloading an app via the web application

Upgrades & Upselling

Pre-arrival Upselling & Upgrades
Easy Room Selection

Other

PMS Integration

straiv

Pre-Arrival & Check-in

Hotel Website Check-in Portal
Lobby Kiosk
Self Service Checkout
Self Service Checkin
Device Agnostic
Easy Room Selection

Information Collection

Custom Questions
Terms & Conditions Signing
Marketing Communications Opt-in
Pre-regisration info collection
Document & Passport Scanning
ID Verification

Verify a guest's identity for safety and security

Translations

Automatic Translations
Multi-lingual

Payments & Authorization

Registration Card E-signature
Collect Deposits
Payment & Authorizations

Enables guests to pay their stay during the check-in or check-out process, hotel can define if payment is mandatory before completing check-in
ID Verification

Verify a guest's identity for safety and security
PCI Compliant

Mobile Key

Door Lock Integration

Enables Guest to open doors with their own smartphone without downloading an app via the web application

Upgrades & Upselling

Pre-arrival Upselling & Upgrades
Easy Room Selection

Other

PMS Integration

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Guest Service

vs.

straiv

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Take recommendations quiz

Customers

Top 3 Segments

GuestService - Online Check-in

Resorts - 60%

Branded Hotels - 40%

Motels - 0%

straiv

Other - 16%

City Center Hotels - 15%

Boutiques - 15%

Featured clients

GuestService - Online Check-in

Guest Service doesn’t have any featured brands available

Pricing

Pricing Benchmark

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.