Compare GuestService - Surveys vs Qualitando vs Travel Media Group (Reputation & Professional Review Response Services)

Guest Service

GuestService - Surveys

3 reviews
Qualitando

Qualitando

35 reviews
Travel Media Group

Travel Media Group (Reputation & Professional Review Response Services)

14 reviews

Compare GuestService - Surveys vs Qualitando vs Travel Media Group (Reputation & Professional Review Response Services)

Guest Survey Software vendor comparison between GuestService - Surveys vs Qualitando vs Travel Media Group (Reputation & Professional Review Response Services). Find out which Guest Survey Software is right for you based on realtime data from 52 verified hotelier reviews across 3 countries.

Guest Service

Guest Service

Ranked 9 (out of 25)

5.0
3 reviews
View profile
Qualitando

Qualitando

Ranked 7 (out of 55)

5.0
35 reviews
View profile
Travel Media Group

Travel Media Group

Ranked 12 (out of 55)

5.0
14 reviews
View profile

Ratings Summary

HT Score

GuestService - Surveys

unranked HTScore Icon

Qualitando

78 HTScore Icon

Travel Media Group (Reputation & Professional Review Response Services)

unranked HTScore Icon
Popularity

GuestService - Surveys

3 verified reviews

Qualitando

35 verified reviews

Travel Media Group (Reputation & Professional Review Response Services)

14 verified reviews
Likelihood to Recommend

GuestService - Surveys

100%

Qualitando

99%

Travel Media Group (Reputation & Professional Review Response Services)

100%
Ease of Use

GuestService - Surveys

5

Qualitando

4.8

Travel Media Group (Reputation & Professional Review Response Services)

4.8
ROI

GuestService - Surveys

5

Qualitando

4.9

Travel Media Group (Reputation & Professional Review Response Services)

4.5
Implementation

GuestService - Surveys

Not enough data available

Qualitando

4.8

Travel Media Group (Reputation & Professional Review Response Services)

4.8
Customer Support

GuestService - Surveys

4.3

Verified Customer Support

Qualitando

5

Verified Customer Support

Travel Media Group (Reputation & Professional Review Response Services)

4.9

Verified Customer Support

Certificate of Excellence

GuestService - Surveys

Qualitando

Travel Media Group (Reputation & Professional Review Response Services)

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

GuestService - Surveys

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Qualitando

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Travel Media Group (Reputation & Professional Review Response Services)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Guest Service
vs.
Qualitando
vs.
Travel Media Group

Customers

Top 3 Segments

GuestService - Surveys

Resorts - 100%
Motels - 0%
Hostels - 0%

Qualitando

Resorts - 26%
City Center Hotels - 11%
Luxury Hotels - 9%

Travel Media Group (Reputation & Professional Review Response Services)

Branded Hotels - 36%
Other - 7%
City Center Hotels - 7%
Featured clients

GuestService - Surveys

Guest Service doesn’t have any featured brands available

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Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Guest Service Average Guest Service

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Qualitando Average Qualitando

Pricing Available By Request

Travel Media Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

GuestService - Surveys

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Qualitando

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Travel Media Group (Reputation & Professional Review Response Services)

Pricing Available By Request
Travel Media Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
Guest Service
vs.
Qualitando
vs.
Travel Media Group

What Customers Are Saying

Most Recent Review

GuestService - Surveys

Reception team

Front Office from (Turkey)

Qualitando

Qualitando, a great partner!

Sales Manager from Montecatini Terme (Italy)

Travel Media Group (Reputation & Professional Review Response Services)

Attentive, responsive, great to work with!

Director of Sales
Most Positive Review

GuestService - Surveys

Enhancing our review score

Quality Manager from (Turkey)

Qualitando

A key partner for reputation management

Hotel Manager

Travel Media Group (Reputation & Professional Review Response Services)

Fantastic Customer Service!

Director of Sales
Most Critical

GuestService - Surveys

Enhancing our review score

Quality Manager from (Turkey)

Qualitando

A key partner for reputation management

Hotel Manager

Travel Media Group (Reputation & Professional Review Response Services)

Amazing company to work with!

Vice President, Digital Strategy & eCommerce
References

GuestService - Surveys

Guest Service doesn’t have any references available
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General Info

Screenshots

Travel Media Group doesn't have any screenshots

Integrations

GuestService - Surveys

Property Management Systems (2) Hotel Restaurant POS Systems (2) Hotel Keyless Entry Systems (1)

Qualitando

Booking Engine (5) Channel Managers (4) Property Management Systems (4)

Travel Media Group (Reputation & Professional Review Response Services)

Property Management Systems (2)
Recent Company Updates

GuestService - Surveys

Guest Service doesn’t have any recent company updates

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Recent Articles

GuestService - Surveys

Guest Service doesn’t have any recent articles

Qualitando

Qualitando doesn’t have any recent articles

Travel Media Group (Reputation & Professional Review Response Services)

Travel Media Group doesn’t have any recent articles