Compare GuestService - Surveys vs Tripadvisor (Reputation Pro) vs Vimeo

Compare GuestService - Surveys vs Tripadvisor (Reputation Pro) vs Vimeo

Guest Survey Software vendor comparison between GuestService - Surveys vs Tripadvisor (Reputation Pro) vs Vimeo. Find out which Guest Survey Software is right for you based on realtime data from 4 verified hotelier reviews across 2 countries.

Ratings Summary

HT Score

GuestService - Surveys

unranked

Tripadvisor (Reputation Pro)

unranked

Vimeo

unranked

Popularity

GuestService - Surveys

3 verified reviews

Tripadvisor (Reputation Pro)

1 verified reviews

Vimeo

0 verified reviews

Likelihood to Recommend

GuestService - Surveys

100%

Tripadvisor (Reputation Pro)

100%

Vimeo

0%

Ease of Use

GuestService - Surveys

5

Tripadvisor (Reputation Pro)

5

Vimeo

0

ROI

GuestService - Surveys

5

Tripadvisor (Reputation Pro)

4.5

Vimeo

0

Implementation

GuestService - Surveys

Not enough data available

Tripadvisor (Reputation Pro)

Not enough data available

Vimeo

Not enough data available

Customer Support

GuestService - Surveys

4.3

Verified Customer Support

Tripadvisor (Reputation Pro)

4.5

Verified Customer Support

Vimeo

0

Verified Customer Support

Certificate of Excellence

GuestService - Surveys

Tripadvisor (Reputation Pro)

Vimeo

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Use conditional logic to display or hide survey questions based on the guest's response.

Segmented surveys

Send customized Segmented Surveys to specific audiences based on PMS or contact list criteria.

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

GuestService - Surveys

Survey Builder

On-site/In-Stay Surveys
Customizable questions
Conditional logic

Use conditional logic to display or hide survey questions based on the guest's response.
Segmented surveys

Send customized Segmented Surveys to specific audiences based on PMS or contact list criteria.
Responsive surveys
Net Promoter Score (NPS)
Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys
On-site/In-Stay Surveys
Pre-arrival Surveys
Mobile Access
Guest room TV or tablets
Email

Review Generation

Review Routing
Certified TripAdvisor Review Collection Partner
Social review tracking
SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System
Real Time Alerts
Assign alerts to departments
In app email response
In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis
Flexible role based reporting
Social review tracking

Tripadvisor (Reputation Pro)

Survey Builder

On-site/In-Stay Surveys
Customizable questions
Conditional logic

Use conditional logic to display or hide survey questions based on the guest's response.
Segmented surveys

Send customized Segmented Surveys to specific audiences based on PMS or contact list criteria.
Responsive surveys
Net Promoter Score (NPS)
Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys
On-site/In-Stay Surveys
Pre-arrival Surveys
Mobile Access
Guest room TV or tablets
Email

Review Generation

Review Routing
Certified TripAdvisor Review Collection Partner
Social review tracking
SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System
Real Time Alerts
Assign alerts to departments
In app email response
In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis
Flexible role based reporting
Social review tracking

Vimeo

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Guest Service

Guest Service

vs.

Tripadvisor

vs.

Vimeo

Vimeo

Take recommendations quiz

Customers

Top 3 Segments

GuestService - Surveys

Resorts - 100%

Motels - 0%

Hostels - 0%

Tripadvisor (Reputation Pro)

Other - 100%

Resorts - 0%

Motels - 0%

Vimeo

Resorts - 0%

Motels - 0%

Hostels - 0%

Featured clients

GuestService - Surveys

Guest Service doesn’t have any featured brands available

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Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

What Customers Are Saying

Most Recent Review

GuestService - Surveys

Reception team

Front Office from (Turkey)

Tripadvisor (Reputation Pro)

OS COMENTÁRIOS E INTERAÇÃO DOS NOSSOS CLIENTES

Reservas

Vimeo

Vimeo doesn’t have any clients that have vouched for the product

Most Positive Review

GuestService - Surveys

Enhancing our review score

Quality Manager from (Turkey)

Tripadvisor (Reputation Pro)

OS COMENTÁRIOS E INTERAÇÃO DOS NOSSOS CLIENTES

Reservas

Vimeo

Vimeo doesn’t have any clients that have vouched for the product

Most Critical

GuestService - Surveys

Enhancing our review score

Quality Manager from (Turkey)

Tripadvisor (Reputation Pro)

OS COMENTÁRIOS E INTERAÇÃO DOS NOSSOS CLIENTES

Reservas

Vimeo

Vimeo doesn’t have any clients that have vouched for the product

References

GuestService - Surveys

Guest Service doesn’t have any references available

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-

General Info

Screenshots

Vimeo doesn't have any screenshots

Integrations

GuestService - Surveys

Property Management Systems (2) Hotel Restaurant POS Systems (2) Hotel Keyless Entry Systems (1)

View all integrations (4)

Tripadvisor (Reputation Pro)

Booking Engine (22) Channel Managers (22) Property Management Systems (20)

View all integrations (59)

Vimeo

Vimeo doesn't have any integrations

Recent Company Updates

GuestService - Surveys

Guest Service doesn’t have any recent company updates

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-

Recent Articles

GuestService - Surveys

Guest Service doesn’t have any recent articles

Tripadvisor (Reputation Pro)

Tripadvisor doesn’t have any recent articles

Vimeo

Vimeo doesn’t have any recent articles