Compare GuestService - Surveys vs Vimeo vs GuestRevu (Surveys)

Guest Service

GuestService - Surveys

3 reviews
Vimeo

Vimeo

0 reviews
GuestRevu

GuestRevu (Surveys)

434 reviews

Compare GuestService - Surveys vs Vimeo vs GuestRevu (Surveys)

Guest Survey Software vendor comparison between GuestService - Surveys vs Vimeo vs GuestRevu (Surveys). Find out which Guest Survey Software is right for you based on realtime data from 437 verified hotelier reviews across 53 countries.

Guest Service

Guest Service

Ranked 9 (out of 25)

5.0
3 reviews
View profile
Vimeo

Vimeo

Ranked 14 (out of 21)

N/A
0 reviews
View profile
GuestRevu

GuestRevu

Ranked 1 (out of 25)

4.8
434 reviews
View profile

Ratings Summary

HT Score

GuestService - Surveys

unranked HTScore Icon

Vimeo

unranked HTScore Icon

GuestRevu (Surveys)

100 HTScore Icon
Popularity

GuestService - Surveys

3 verified reviews

Vimeo

0 verified reviews

GuestRevu (Surveys)

434 verified reviews
Likelihood to Recommend

GuestService - Surveys

100%

Vimeo

0%

GuestRevu (Surveys)

95%
Ease of Use

GuestService - Surveys

5

Vimeo

0

GuestRevu (Surveys)

4.7
ROI

GuestService - Surveys

5

Vimeo

0

GuestRevu (Surveys)

4.6
Implementation

GuestService - Surveys

Not enough data available

Vimeo

Not enough data available

GuestRevu (Surveys)

4.6
Customer Support

GuestService - Surveys

4.3

Verified Customer Support

Vimeo

0

Verified Customer Support

GuestRevu (Surveys)

4.7

Verified Customer Support

Certificate of Excellence

GuestService - Surveys

Vimeo

GuestRevu (Surveys)

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Other

Social review tracking

GuestService - Surveys

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

Vimeo

Other

GuestRevu (Surveys)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Guest Service
vs.
Vimeo
vs.
GuestRevu

Customers

Top 3 Segments

GuestService - Surveys

Resorts - 100%
Motels - 0%
Hostels - 0%

Vimeo

Resorts - 0%
Motels - 0%
Hostels - 0%

GuestRevu (Surveys)

Boutiques - 21%
Resorts - 17%
Luxury Hotels - 11%
Featured clients

GuestService - Surveys

Guest Service doesn’t have any featured brands available

-

GuestRevu (Surveys)

GuestRevu doesn’t have any featured brands available

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Guest Service Average Guest Service

Pricing Available By Request

Vimeo has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

GuestRevu Average GuestRevu

GuestService - Surveys

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Vimeo

Pricing Available By Request
Vimeo has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

GuestRevu (Surveys)

Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
Custom Price Quote
Guest Service
vs.
Vimeo
vs.
GuestRevu
1-click quote request

What Customers Are Saying

Most Recent Review

GuestService - Surveys

Reception team

Front Office from (Turkey)

Vimeo

Vimeo doesn’t have any clients that have vouched for the product

GuestRevu (Surveys)

Excellent guest review platform

Group Marketing Manager
Most Positive Review

GuestService - Surveys

Enhancing our review score

Quality Manager from (Turkey)

Vimeo

Vimeo doesn’t have any clients that have vouched for the product

GuestRevu (Surveys)

Be up to date, full automatic

MD
Most Critical

GuestService - Surveys

Enhancing our review score

Quality Manager from (Turkey)

Vimeo

Vimeo doesn’t have any clients that have vouched for the product

GuestRevu (Surveys)

Excellent company to work with.

General Manager
References

GuestService - Surveys

Guest Service doesn’t have any references available
-

GuestRevu (Surveys)

Kevin Charity
CEO The Coaching Inn Group

Gareth Jones
Revenue Supervisor Hotel Portmeirion & Castell Deudraeth

Kat Kunze
Global Sales Leader VISIONAPARTMENTS Zurich Albertstrasse

Laurence Wall
Director of Operations Crazy Bear Fitzrovia

General Info

Screenshots

Vimeo doesn't have any screenshots

Integrations

GuestService - Surveys

Property Management Systems (2) Hotel Restaurant POS Systems (2) Hotel Keyless Entry Systems (1)
View all integrations (4)

Vimeo

Vimeo doesn't have any integrations

GuestRevu (Surveys)

Property Management Systems (22) Hotel Management Software (10) Booking Engine (8)
View all integrations (37)
Recent Company Updates

GuestService - Surveys

Guest Service doesn’t have any recent company updates

-
Recent Articles

GuestService - Surveys

Guest Service doesn’t have any recent articles

Vimeo

Vimeo doesn’t have any recent articles