Compare GuestTouch vs Medallia vs GuestRevu

GuestTouch, Inc

GuestTouch

0 reviews
Medallia

Medallia

8 reviews
GuestRevu

GuestRevu

321 reviews

Compare GuestTouch vs Medallia vs GuestRevu

Reputation Management vendor comparison between GuestTouch vs Medallia vs GuestRevu. Find out which Reputation Management is right for you based on realtime data from 329 verified hotelier reviews across 44 countries.

GuestTouch, Inc

GuestTouch, Inc

Ranked 44 (out of 55)

N/A
0 reviews
View profile
Medallia

Medallia

Ranked 7 (out of 25)

4.8
8 reviews
View profile
GuestRevu

GuestRevu

Ranked 2 (out of 55)

4.7
321 reviews
View profile

Ratings Summary

HT Score

GuestTouch

unranked HTScore Icon

Medallia

unranked HTScore Icon

GuestRevu

95 HTScore Icon
Popularity

GuestTouch

0 verified reviews

Medallia

8 verified reviews

GuestRevu

321 verified reviews
Likelihood to Recommend

GuestTouch

0%

Medallia

96%

GuestRevu

94%
Ease of Use

GuestTouch

0

Medallia

4.6

GuestRevu

4.6
ROI

GuestTouch

0

Medallia

4.5

GuestRevu

4.6
Implementation

GuestTouch

Not enough data available

Medallia

4.9

GuestRevu

4.6
Customer Support

GuestTouch

0

Verified Customer Support

Medallia

4.8

Verified Customer Support

GuestRevu

4.7

Verified Customer Support

Certificate of Excellence

GuestTouch

Medallia

GuestRevu

Features

Surveys & Feedback

SMS text messaging

Sentiment Analysis

Guest satisfaction surveys

Responsive surveys

Review encouragement

Email reminders

Customizable questions

Conditional logic

Segmented surveys

In-stay surveys

Review Generation

Tripadvisor Review Partner

SMS text messaging

Workflow Management

Respond to reviews

Review encouragement

Follow-up & Resolution

AI Generated Reply Automation

Workflow Management

Respond to reviews

Alerts & Notifications

Ticketing system

In-stay surveys

Case Management

Reporting, Analytics & Insights

Sentiment Analysis

Revenue Reporting

Competitive Intelligence

Corporate Reporting

Reporting Dashboard

Competitive Benchmarking

Department level reporting

Channels

Social Media

Tripadvisor

Booking.com

Google

Admin & Settings

Multi-property Management

Mobile Accessibility

Other

Social review tracking

Case Management

GuestTouch

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

Medallia

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

GuestRevu

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

GuestTouch, Inc
vs.
Medallia
vs.
GuestRevu

Customers

Top 3 Segments

GuestTouch

Resorts - 0%
Motels - 0%
Hostels - 0%

Medallia

Other - 87%
Resorts - 13%
Motels - 0%

GuestRevu

Boutiques - 23%
Resorts - 14%
Bed & Breakfast & Inns - 10%
Featured clients
-
-

GuestRevu

Fit Score for Your Property

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Pricing

Pricing Benchmark

Pricing Available By Request

GuestTouch, Inc has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Pricing Available By Request

Medallia has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

GuestRevu Average GuestRevu

GuestTouch

Pricing Available By Request
GuestTouch, Inc has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Medallia

Pricing Available By Request
Medallia has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

GuestRevu

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
GuestTouch, Inc
vs.
Medallia
vs.
GuestRevu

What Customers Are Saying

Most Recent Review

GuestTouch

GuestTouch, Inc doesn’t have any clients that have vouched for the product

Medallia

Medallia is fairly intuitive, but does take some time to get acclimated. It is incredibly convenient to have access to both Medallia surveys and social media reviews all in one place.

Chef concierge from Houston (United States)

GuestRevu

GuestRevu Rating

Regional General Manager from Samarinda (Indonesia)
Most Positive Review

GuestTouch

GuestTouch, Inc doesn’t have any clients that have vouched for the product

Medallia

Nice Tool

General Manager from San Francisco (United States)

GuestRevu

GuestRevu has helped our new property climb the TripAdvisor ranks very quickly

Manager
Most Critical

GuestTouch

GuestTouch, Inc doesn’t have any clients that have vouched for the product

Medallia

Very user friendly. There are many graphic charts that make it easy to see bench marks for guest satisfaction

Night Manager from Las Vegas (United States)

GuestRevu

Very satisfied with their service and platform

Marketing Coordinator from
References
-
-

GuestRevu

Daniel Thompson
General Manager Mullion Cove Hotel Cornwall

Kevin Charity
CEO The Coaching Inn Group

Tarek Aboudib
General Manager Sandy Beach Hotel & Resort

Mat Matysik
Marketing Manager Shamwari Private Game Reserve in the Eastern Cape

General Info

Screenshots
Integrations

GuestTouch

Property Management Systems (1)

Medallia

Business Intelligence (2) Booking Engine (1) Hotel Reservations Software (1)

GuestRevu

Property Management Systems (22) Hotel Management Software (10) Booking Engine (8)