The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 38 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Telivity stands out with exclusive features like Revenue Management Module and Ancillary revenue tracking.
rezStream shines in ease of use — especially for limited-service properties (5.0/5), with exclusive features like Native Email Marketing and Payment Requests.
Side-by-side ratings based on 38 verified hotelier reviews on HTR.
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| Starting Price | From $200/mo | From $700/mo |
| Verified Reviews | 0 | 38 |
After analyzing 38 verified reviews, Telivity users most value its , while rezStream users highlight ease of use, user feedback and customization, integration. Click any theme to see what reviewers say.
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Ease of Use
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User Feedback and Customization
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Integration
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Reservation and Guest Management
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User Feedback and Customization
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Group Bookings and Reservation Modifications
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How each product ranks among Hotel Management Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #21 20 reviews |
| Mid-Size (25-74 rooms) | — | #32 3 reviews |
By Property Type
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| Boutique ▾ | — | #24 9 reviews |
| Luxury ▾ | — | #22 7 reviews |
| Branded / Chain | — | #22 4 reviews |
| Extended Stay | — | #23 2 reviews |
By Region
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| North America ▾ | — | #11 32 reviews |
| Europe | — | #39 0 reviews |
Choosing between Haip PMS Cloud by Telivity and rezStream hinges on your hotel’s unique needs and priorities. Both products aim to streamline hotel operations, but they approach this goal differently—Telivity offers a modern, AI-driven PMS with limited reviews, while rezStream provides a well-established reservation system with a large, recent review base. Your decision should consider user feedback, feature sets, regional presence, and support quality.
Telivity’s lack of recent reviews and a zero-star rating cast doubt on its current viability, whereas rezStream’s 31 recent reviews and high satisfaction scores suggest it’s a more dependable choice. Are you willing to risk unverified performance, or do proven, recent customer experiences guide your decision?
Telivity aims to deliver a hosted, fully managed property management system tailored for independent and boutique hotels, small groups, and serviced apartments. Its core features include room management, reservations, folios, and nightly audit, with built-in AI for rate suggestions and occupancy alerts. RezStream, on the other hand, specializes in reservation and guest management, supporting independent lodging with a broad feature set including online check-in, guest CRM, and marketing tools.
RezStream stands out with over 30 recent reviews, a 4.77/5 ease of use rating, and a 4.87/5 support score, indicating strong user confidence. Telivity, with no recent reviews and a 0/5 overall rating, suggests it’s either untested or no longer actively supported. Given the data, rezStream’s proven track record and recent positive feedback make it the safer, more reliable choice.
Do you want a product with verified, recent user satisfaction or one with unconfirmed potential?
If your hotel needs a reservation system that’s intuitive, easy to train staff on, and includes robust guest communication and marketing tools, rezStream is the clear choice. It suits small to medium properties focusing on reservations, guest engagement, and marketing, especially if you value a large user community and recent reviews.
Conversely, if your hotel requires a comprehensive PMS with revenue management, automation, and AI-driven rate suggestions—plus a preference for a hosted system managed by the vendor—Telivity might seem appealing. However, its lack of recent reviews and no current user feedback make it hard to verify if it truly meets your operational needs today.
In summary, choose rezStream for proven usability and ongoing support; consider Telivity only if future updates and reviews emerge confirming its effectiveness.
RezStream’s ease of use is highly rated, with a 4.77/5 user rating based on 31 recent reviews. Users consistently praise its intuitive interface, straightforward reservation process, and simple staff onboarding—making daily operations less stressful.
Telivity scores a 0/5 in ease of use, but with no recent reviews available, it’s impossible to gauge how user-friendly it is today. Its complex features and lack of user feedback suggest it may require significant onboarding effort if it’s still actively supported.
Edge: rezStream.
RezStream offers an extensive array of features—36 unique capabilities—including booking engine, website development, POS, group booking engine, guest CRM, digital registration, automated night audit, and online check-in/out. Its comprehensive feature set supports nearly every aspect of small hotel and inn operations.
Telivity provides only one unique feature: revenue management. Its core features cover rooms, rates, reservations, folios, and basic reporting, but it lacks the extensive add-ons that rezStream offers.
Edge: rezStream.
RezStream’s customer support scores a high 4.87/5, with recent reviews describing the team as “responsive,” “supportive,” and “dedicated to improvement.” Users appreciate the quick response times, proactive help, and ongoing feature updates.
Telivity has no recent reviews or ratings, which raises concerns about the current quality of support and onboarding. Without verified recent user feedback, it’s difficult to assess whether Telivity can meet your hotel’s customer service expectations.
Edge: rezStream.
rezStream supports 7 verified integrations, including popular partners like PriceLabs, HelloShift, and Diamo, along with essential OTA and payment systems. Its existing integrations facilitate smooth daily operations and better revenue management.
Telivity does not list any verified partner integrations, which could limit its ability to connect with other critical systems or adapt to your existing tech stack. This may pose challenges for hotels seeking an interconnected solution.
Edge: rezStream.
RezStream’s recent reviews paint a positive picture, with a 97% likelihood to recommend and high scores in ease of use and support. Its customer base includes inns, resorts, boutique hotels, and vacation rentals, with many segments rating it favorably.
Telivity’s lack of recent reviews and an overall rating of 0/5 suggest no current user satisfaction or engagement. Without recent feedback, it’s impossible to determine how hoteliers perceive its value or usability today.
Edge: rezStream.
RezStream charges a flat monthly fee of $700, with no free tier or trial info available. This predictable pricing simplifies budgeting, especially for small hotels and inns.
Telivity does not disclose any pricing details, which might indicate a custom quote or potential barriers to entry. Its lack of transparent pricing makes it difficult to assess value upfront.
Not ideal if your property relies heavily on third-party integrations or requires extensive customization, given Telivity’s limited integration options.
Not ideal if your property requires complex revenue management, advanced POS, or enterprise-scale integrations not supported by rezStream.
RezStream offers a proven, well-rounded reservation and guest management platform with recent, positive hotel reviews. Its high usability, extensive features, and support for integrations make it suitable for small to mid-sized properties that want simplicity combined with capability.
Telivity aims to provide a modern PMS with AI features but currently lacks recent user feedback and verified reviews, raising questions about its reliability and support. It could be a consideration if it gains more recent validation, but right now, rezStream is the more dependable, tested choice.
If your hotel prioritizes ease of use, customer support, and proven performance, rezStream should be your pick. For properties seeking a hosted PMS with AI-driven rate suggestions, keep an eye on Telivity’s future updates.
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
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Accounting & Finance
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| Multi-currency | ||
| Gift Vouchers | ||
| Direct billing | ||
| RevPaR & ADR Reports | ||
| Transactional Emails (booking, folios, etc) | ||
| Automated night audit | ||
| Payment Requests | ||
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Marketing & Ecommerce
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| Native Email Marketing | ||
| Group Booking Engine | ||
| Website Development | ||
| Booking Engine | ||
| Channel Manager | ||
| Gift Vouchers | ||
| Transactional Emails (booking, folios, etc) | ||
| Guest Communication (SMS Messaging) | ||
| Native Email Marketing | ||
| Guest profiles | ||
| Guest CRM | ||
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Administration & Configuration
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| Multi-lingual | ||
| Multi-currency | ||
| Centralized user & role management | ||
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Customer Management
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| Native Email Marketing | ||
| Guest Feedback Management | ||
| Gift Vouchers | ||
| Transactional Emails (booking, folios, etc) | ||
| Guest profiles | ||
| Centralized Messaging | ||
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Front Office
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| Guest Feedback Management | ||
| Housekeeping module | ||
| Property Management System | ||
| Automated night audit | ||
| Mobile Device Notes & Tasks (Voice-to-Text) | ||
| Mobile App | ||
| Calendar view | ||
| Task Management | ||
| Automated reminders | ||
| Guest profiles | ||
| Tablet/Kiosk Check-in | ||
| Payment Requests | ||
| Centralized Messaging | ||
| Automated Space Optimization | ||
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Groups Management
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| Group functionality | ||
| Automated Space Optimization | ||
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Guest Experience
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| Guest Feedback Management | ||
| Gift Vouchers | ||
| Integrated ID & Passport Scanner | ||
| Digital Registration | ||
| Guest App | ||
| Online Check-in | ||
| Online Checkout | ||
| Guest Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
| Tablet/Kiosk Check-in | ||
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Housekeeping
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| Housekeeping module | ||
| Automated Space Optimization | ||
| Housekeeping Mobile App | ||
| Real-Time Status Updates | ||
| Automated Assignments | ||
| Real Time Reporting | ||
| Shift Planning | ||
| Employee Messaging | ||
| Online Checkout | ||
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Payments
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| Multi-currency | ||
| Gift Vouchers | ||
| Payment Requests | ||
| Direct billing | ||
| Automated reminders | ||
| Integrated Payment Terminal & Card Reader | ||
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Reservations Management
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| Rate Shopping Module | ||
| Property Management System | ||
| RevPaR & ADR Reports | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Integrated CRS | ||
| Drag-n-Drop Tapechart | ||
| Rate Management | ||
| Automated Space Optimization | ||
| Automated Assignments | ||
| Rules Based Room Assignments | ||
| Transactional Emails (booking, folios, etc) | ||
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Revenue Management
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| Rate Shopping Module | ||
| Revenue Management Module | ||
| Pricing Intelligence | ||
| Channel Manager | ||
| RevPaR & ADR Reports | ||
| Custom rates | ||
| Ancillary revenue tracking | ||
| Base Pricing | ||
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Taxes & Compliance
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| PCI Compliant | ||
| GDPR Compliant | ||
| SOC2 Complaint | ||
| Tax Configuration | ||
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Support & Training
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| Online 24/7 support | ||
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Food & Beverage
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| Point of Sale |
Unique capabilities
What hoteliers love
RezStream is frequently highlighted for its user-friendly interface, making it easy to train staff and manage daily operations efficiently. This ease... RezStream is frequently highlighted for its user-friendly interface, making it easy to train staff and manage daily operations efficiently. This ease of use is appreciated by users in several reviews, underscoring the software's intuitive nature.
Users appreciate RezStream's openness to feedback and enhancements, regularly implementing useful updates. This responsiveness ensures the tool contin... Users appreciate RezStream's openness to feedback and enhancements, regularly implementing useful updates. This responsiveness ensures the tool continually adapts to business needs.
RezStream provides essential integrations with OTA and credit card processing, simplifying operations and supporting revenue growth. Users appreciate... RezStream provides essential integrations with OTA and credit card processing, simplifying operations and supporting revenue growth. Users appreciate the seamless operational integration it offers.
Where hoteliers push back
Users appreciate RezStream's openness to feedback and enhancements, regularly implementing useful updates. This responsiveness ensures the tool contin... Users appreciate RezStream's openness to feedback and enhancements, regularly implementing useful updates. This responsiveness ensures the tool continually adapts to business needs.
Several users have pointed out areas for improvement, particularly in handling group bookings and modifying reservations, where certain automation and... Several users have pointed out areas for improvement, particularly in handling group bookings and modifying reservations, where certain automation and inventory tracking features are lacking.
Unique capabilities
It depends on your requirements. Haip PMS Cloud and rezStream share many core Hotel Management Software features, but each has unique capabilities. Haip PMS Cloud offers 0 verified integration partners, while rezStream offers 7. Review the feature comparison above to see where they differ before switching.
Haip PMS Cloud: No. rezStream: No. Neither product currently offers a free tier. Most Hotel Management Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Telivity has an HT Score of 0 and rezStream has 77. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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