Haip PMS Cloud vs. RMS: Which Is Right for You?

Updated November 7, 2026  ·  247 verified reviews analyzed

TLDR

We analyzed 247 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

Telivity stands out with exclusive features like Drag-n-Drop Tapechart.

RMS shines in support team — especially for casino properties (4.6/5), with exclusive features like Revenue management module and Payment processing.

See the full breakdown below ↓

How Does Haip PMS Cloud Compare to RMS?

Side-by-side ratings based on 247 verified hotelier reviews on HTR.

HTScore
0
86
Likelihood to Recommend
N/A
86%
Ease of Use
N/A
4.3/5
Customer Support
N/A
4.5/5
Value for Money
N/A
4.2/5
Starting Price From $200/mo From $700/mo
Verified Reviews 0 247

What Are the Pros and Cons of Haip PMS Cloud vs RMS?

After analyzing 247 verified reviews, Telivity users most value its , while RMS users highlight support team, user interface, operational streamlining. Click any theme to see what reviewers say.

Telivity Telivity RMS RMS
Pros
+ Support Team ▾
+ User Interface ▾
+ Operational Streamlining ▾
+ OTA and Channel Management ▾
Cons
− Customization Capabilities ▾
− Report Customization ▾
− Billing and Invoicing ▾

Telivity vs RMS: Rankings by Hotel Segment

How each product ranks among Hotel Management Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment Telivity Telivity RMS RMS
Small (10-24 rooms) ▾ — #6 126 reviews
Mid-Size (25-74 rooms) ▾ — #7 80 reviews
Large (75-199 rooms) ▾ — #12 8 reviews
X-Large (200+ rooms) ▾ — #2 8 reviews

By Property Type

Segment Telivity Telivity RMS RMS
Boutique ▾ — #6 80 reviews
Luxury ▾ — #8 40 reviews
Branded / Chain ▾ — #8 37 reviews
Extended Stay ▾ — #5 52 reviews

By Region

Segment Telivity Telivity RMS RMS
North America ▾ — #9 56 reviews
Europe ▾ — #13 16 reviews
Asia Pacific ▾ — #11 6 reviews
Middle East — #10 2 reviews

The Decision

Choosing between Haip PMS Cloud by Telivity and RMS by RMS hinges on your hotel’s size, needs, and growth aspirations. Both are designed to streamline operations, but RMS’s broader feature set and larger review base make it the more complete solution for most hotels. Does your property require a system that scales with your growth, or are you seeking a focused platform for boutique or independent hotels?

RMS offers a comprehensive management experience, backed by over 223 recent reviews and an average rating of 4.56/5, while Telivity's Haip PMS Cloud has no reviews and a 0/5 rating. When selecting, consider which product aligns better with your operational complexity and expansion plans.

Quick Verdict: RMS or Haip PMS Cloud — Which Is the Clearer Choice?

RMS’s extensive feature list, proven track record, and active user community make it the stronger option for most properties, especially those seeking revenue growth and operational efficiency. Telivity’s Haip PMS Cloud, focusing on a smaller segment, might appeal if you prefer a simple, API-first system that’s fully managed, but its lack of reviews and features limit its credibility.

Given the recent review volume and high ratings, RMS stands out as the safer, more trusted bet. Are you ready to prioritize a mature, well-supported platform that grows with your hotel?

Is Haip PMS Cloud or RMS Easier to Use?

RMS scores 4.3/5 for ease of use, with a user-friendly interface praised in reviews for reducing staff training time. Its onboarding is rated at 4.16/5, with users reporting a smooth setup process and quick adoption, especially in multi-property environments.

In contrast, Telivity’s Haip PMS Cloud has no available review ratings, making it impossible to assess its usability or onboarding experience. Based on RMS’s solid ratings and positive feedback, it edges out as the easier system for staff to learn and operate efficiently.

Which Has Better Features: Haip PMS Cloud or RMS?

RMS boasts 64 unique features, including a channel manager, revenue management, booking engine, guest CRM, and automated night audit—features that Telivity lacks entirely. RMS’s wide array of modules supports multi-channel distribution, online check-in, gift vouchers, and native email marketing, addressing most operational needs.

Telivity’s Haip PMS Cloud offers core functionalities like reservations, rates, and night audits but no additional features. If your hotel needs advanced tools for revenue optimization or guest engagement, RMS’s feature set clearly outperforms Haip PMS Cloud. Edge: RMS.

Which Has Better Customer Support: Haip PMS Cloud or RMS?

RMS’s support team is highly rated at 4.52/5, with clients praising their responsiveness and problem-solving capabilities. Testimonials highlight their proactive approach and quick assistance, vital for minimizing downtime.

Telivity provides no support ratings or reviews, rendering support quality impossible to evaluate. RMS’s established reputation for support and onboarding makes it the safer choice for hotels prioritizing assistance and reliability. Edge: RMS.

Which Has More Integrations: Haip PMS Cloud or RMS?

RMS integrates with 116 verified partners, including major OTAs, payment gateways, and CRS systems, providing extensive connectivity options. Shared integrations include critical platforms like Criton, Sage, and STR, enabling seamless operations.

Telivity’s Haip PMS Cloud has no verified integrations, limiting its ability to connect with other hotel systems or distribution channels. For hotels looking for a flexible, connected system that supports growth, RMS’s integration ecosystem is essential. Edge: RMS.

Which Do Hoteliers Rate Higher: Haip PMS Cloud or RMS?

RMS’s 86% likelihood to recommend reflects strong user satisfaction, especially from hotels in multiple segments like motels, resorts, and boutique properties. Its 4.56/5 rating on recent reviews indicates broad approval.

Telivity’s Haip PMS Cloud has no reviews or ratings, making comparison impossible. Given RMS’s active user base and recent feedback, it’s clear that hoteliers rate RMS higher, especially for operational support and feature depth. Edge: RMS.

How Much Do Haip PMS Cloud and RMS Cost?

RMS’s pricing starts at $700 per month, with no free tier or trial info available. Telivity does not disclose pricing, leaving potential buyers uncertain about costs or value.

The lack of transparency from Telivity is a concern, especially compared to RMS’s straightforward pricing model. For properties prepared to invest in a proven platform, RMS’s costs reflect its comprehensive capabilities. Edge: RMS.

What Type of Hotel Should Use Haip PMS Cloud?

  • Hotels that are small or boutique, preferring a hosted, managed solution.
  • Teams seeking a straightforward PMS with essential features like reservations and night audits.
  • Properties that want an API-first system with AI insights built-in.
  • Independent or serviced apartments needing a simple, cloud-based management platform.

Not ideal if your hotel plans to expand or requires extensive integrations, advanced revenue management, or guest engagement tools. Larger or multi-property hotels should look elsewhere.

What Type of Hotel Should Use RMS?

  • Hotels of any size, especially those with multiple properties or complex operations.
  • Teams focused on revenue growth, automation, and data-driven decision-making.
  • Hotels requiring integrations with OTAs, CRS, PMS, and payment systems.
  • Properties aiming for personalized guest experiences via CRM and communication tools.

Not ideal if your hotel is a small, independent property with minimal tech needs or budget constraints. RMS’s comprehensive platform is best suited for scalable, growth-oriented businesses.

RMS vs Haip PMS Cloud: The Bottom Line for Hotels

RMS’s broad feature set, large review base, and active user community make it the more reliable choice for most hotels. Its advanced modules and integrations support revenue growth and operational efficiency, proven by recent, positive reviews from a diverse range of properties.

Choose RMS if you need a scalable, feature-rich platform with ongoing support and extensive connectivity. If your hotel prioritizes simplicity, managed hosting, and AI-driven insights, Haip PMS Cloud could be suitable, but the lack of reviews and features makes it a less confident pick.

For most hotels looking to grow or optimize operations, RMS’s proven track record and recent review volume make it the clear leader.

How Much Do Haip PMS Cloud and RMS Cost?

Hotel Management Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

Telivity Telivity RMS RMS
Starting Price From $200/mo From $700/mo

Feature Comparison: Haip PMS Cloud vs RMS

These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.

Feature Telivity Telivity RMS RMS
▾ Accounting & Finance
29%
100%
Multi-currency
Gift Vouchers
Direct billing
RevPaR & ADR Reports
Transactional Emails (booking, folios, etc)
Automated night audit
Payment Requests
▾ Marketing & Ecommerce
28%
91%
Native Email Marketing
Group Booking Engine
Website Development
Booking Engine
Channel Manager
Gift Vouchers
Transactional Emails (booking, folios, etc)
Guest Communication (SMS Messaging)
Native Email Marketing
Guest profiles
Guest CRM
▾ Administration & Configuration
67%
100%
Multi-lingual
Multi-currency
Centralized user & role management
▾ Customer Management
34%
100%
Native Email Marketing
Guest Feedback Management
Gift Vouchers
Transactional Emails (booking, folios, etc)
Guest profiles
Centralized Messaging
▾ Front Office
22%
93%
Guest Feedback Management
Housekeeping module
Property Management System
Automated night audit
Mobile Device Notes & Tasks (Voice-to-Text)
Mobile App
Calendar view
Task Management
Automated reminders
Guest profiles
Tablet/Kiosk Check-in
Payment Requests
Centralized Messaging
Automated Space Optimization
▾ Groups Management
0%
100%
Group functionality
Automated Space Optimization
▾ Guest Experience
10%
100%
Guest Feedback Management
Gift Vouchers
Integrated ID & Passport Scanner
Digital Registration
Guest App
Online Check-in
Online Checkout
Guest Messaging
Transactional Emails (booking, folios, etc)
Tablet/Kiosk Check-in
▾ Housekeeping
45%
100%
Housekeeping module
Automated Space Optimization
Housekeeping Mobile App
Real-Time Status Updates
Automated Assignments
Real Time Reporting
Shift Planning
Employee Messaging
Online Checkout
▾ Payments
0%
100%
Multi-currency
Gift Vouchers
Payment Requests
Direct billing
Automated reminders
Integrated Payment Terminal & Card Reader
▾ Reservations Management
42%
84%
Rate Shopping Module
Property Management System
RevPaR & ADR Reports
Gift Vouchers
Channel Manager
Integrated CRS
Drag-n-Drop Tapechart
Rate Management
Automated Space Optimization
Automated Assignments
Rules Based Room Assignments
Transactional Emails (booking, folios, etc)
▾ Revenue Management
63%
88%
Rate Shopping Module
Revenue Management Module
Pricing Intelligence
Channel Manager
RevPaR & ADR Reports
Custom rates
Ancillary revenue tracking
Base Pricing
▾ Taxes & Compliance
0%
100%
PCI Compliant
GDPR Compliant
SOC2 Complaint
Tax Configuration
▾ Support & Training
0%
100%
Online 24/7 support
▾ Food & Beverage
0%
100%
Point of Sale

Real-World Results: Telivity vs RMS by Business Goal

We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Revenue & Reduce Costs
Telivity Telivity

No published case study for this goal yet.

RMS City Break Apartments Mid-Size
+ 17% RevPAR growth since moving to RMS.
+ 87% occupancy, up from 80% pre-RMS (+7pp).
+ Up to 18 hours of admin saved every day.

"RMS has changed how we think about growth. For the first time, we could see exactly which districts were most profitable and where we should be focusing our energy — and our invest..."

Increase Operational Efficiency
Telivity Telivity

No published case study for this goal yet.

RMS Lafayette Hotels Mid-Size
+ Over $100K saved annually: eliminated server and IT maintenance costs by moving to RMS.
+ 60+ hours saved weekly: automated accounting and reporting replaced manual entries across the group.
+ 70%+ direct bookings: online direct bookings more than doubled in the four years since switching to RMS.

"When you manage 26 properties, speed and control are everything. With RMS, I can update rates, policies, or form letters instantly across the group. That kind of centralization let..."

Ramsey Lafayette
Ramsey Lafayette
President
Improve Guest Experience
Telivity Telivity

No published case study for this goal yet.

RMS The Nare Small
+ 30% of guests rebook before departure, with staff able to hold preferred rooms and follow up at just the right time.
+ 65% of bookings come from returning guests, with over 20% staying three or more times since 2017, proof that thoughtful personalization fueled by rich guest profiles turns great stays into lasting loyalty.
+ 25 years of guest history, and seven years of detailed booking history were successfully imported during RMS implementation in 2023, a key capability that preserved The Nare

"RMS has helped us strengthen what makes The Nare special: our connection with guests. It gives our team the knowledge they need to offer a genuinely personal experience, and we see..."

Toby Ashworth
Toby Ashworth
Managing Director

Telivity vs RMS: The Bottom Line

Telivity
Telivity
0 reviews

Unique capabilities

Drag-n-Drop Tapechart
0 integrations
Visit Profile
RMS
RMS
4.3/5 from 247 reviews

What hoteliers love

Support Team 94% positive

The support team receives high praise for their responsiveness and problem-solving skills. Clients value their proactive approach to addressing issues... The support team receives high praise for their responsiveness and problem-solving skills. Clients value their proactive approach to addressing issues and assistance in system navigation.

User Interface 77% positive

RMS Cloud is recognized for its user-friendly interface, facilitating ease of use and reducing training time for staff. This simplification is critica... RMS Cloud is recognized for its user-friendly interface, facilitating ease of use and reducing training time for staff. This simplification is critical to efficient operations, especially in fast-paced environments.

Operational Streamlining 75% positive

RMS Cloud significantly streamlines hotel operations by integrating multiple aspects such as reservations, housekeeping, and maintenance. Users apprec... RMS Cloud significantly streamlines hotel operations by integrating multiple aspects such as reservations, housekeeping, and maintenance. Users appreciate its role in enabling real-time coordination among various departments, thereby enhancing efficiency and guest experience.

Where hoteliers push back

Customization Capabilities 43% negative

Many users highlight the platform's customization features, allowing them to adjust check-in procedures and other operations to better fit their speci... Many users highlight the platform's customization features, allowing them to adjust check-in procedures and other operations to better fit their specific needs. However, some reviews mention the need for enhancements to report customization.

Report Customization 100% negative

While RMS Cloud offers a variety of reports, users note difficulties in report customization and accessing certain settings. Enhancements in this area... While RMS Cloud offers a variety of reports, users note difficulties in report customization and accessing certain settings. Enhancements in this area could simplify generating actionable insights for decision-making.

Unique capabilities

Channel Manager EPoS Revenue management module Integrated CRS Payment processing
4.3/5 ease of use 4.5/5 support 118 integrations
Visit Profile

Frequently Asked Questions About Haip PMS Cloud vs RMS

Can Haip PMS Cloud replace RMS?

It depends on your requirements. Haip PMS Cloud and RMS share many core Hotel Management Software features, but each has unique capabilities. Haip PMS Cloud offers 0 verified integration partners, while RMS offers 118. Review the feature comparison above to see where they differ before switching.

Do Haip PMS Cloud or RMS offer a free plan?

Haip PMS Cloud: No. RMS: No. Neither product currently offers a free tier. Most Hotel Management Software vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Haip PMS Cloud and RMS?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Telivity has an HT Score of 0 and RMS has 86. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality ▾

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness ▾

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score ▾

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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