Compare Hapi Guest vs TrustYou Customer Data Platform vs SHR Customer Relationship Management (CRM)

Hapi

Hapi Guest

66 reviews
TrustYou

TrustYou Customer Data Platform

30 reviews
SHR Group

SHR Customer Relationship Management (CRM)

30 reviews

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Compare Hapi Guest vs TrustYou Customer Data Platform vs SHR Customer Relationship Management (CRM)

Hotel CRM & Email Marketing vendor comparison between Hapi Guest vs TrustYou Customer Data Platform vs SHR Customer Relationship Management (CRM). Find out which Hotel CRM & Email Marketing is right for you based on realtime data from 126 verified hotelier reviews across 41 countries.

Hapi

Hapi

Ranked 12 (out of 71)

4.8
66 reviews
View profile
TrustYou

TrustYou

Ranked 5 (out of 71)

4.9
30 reviews
View profile
SHR Group

SHR Group

Ranked 11 (out of 71)

4.8
30 reviews
View profile

Ratings Summary

HT Score

Hapi Guest

33 HTScore Icon

TrustYou Customer Data Platform

90 HTScore Icon

SHR Customer Relationship Management (CRM)

37 HTScore Icon
Popularity

Hapi Guest

66 verified reviews

TrustYou Customer Data Platform

30 verified reviews

SHR Customer Relationship Management (CRM)

30 verified reviews
Likelihood to Recommend

Hapi Guest

96%

TrustYou Customer Data Platform

97%

SHR Customer Relationship Management (CRM)

96%
Ease of Use

Hapi Guest

4.6

TrustYou Customer Data Platform

4.8

SHR Customer Relationship Management (CRM)

4.8
ROI

Hapi Guest

4.6

TrustYou Customer Data Platform

4.8

SHR Customer Relationship Management (CRM)

4.8
Implementation

Hapi Guest

4.6

TrustYou Customer Data Platform

4.7

SHR Customer Relationship Management (CRM)

4.8
Customer Support

Hapi Guest

4.8

Verified Customer Support

TrustYou Customer Data Platform

4.9

Verified Customer Support

SHR Customer Relationship Management (CRM)

4.9

Verified Customer Support

Certificate of Excellence

Hapi Guest

TrustYou Customer Data Platform

SHR Customer Relationship Management (CRM)

Features

Marketing Automation

Personalized one-to-communication

A/B Testing

Event Based Automations

Email Newsletters

Database Health Monitoring

Template Builder

Template Editor

WYSIWYG - HTML Editor

Campaign Templates

Transactional Templates

Template Importing

Guest Profiles

Guest profiles

Database Health Monitoring

GDPR Compliant

CCPA Compliant

Automatic De-Duping

Segmentation

Segmentation

Database Health Monitoring

Tagging

Loyalty Segmentation

Attribute Based Segmentation

Geographic Based Segmentation

Channel/Market Based Segmentation

Lead Time Based Segmentation

Room Type Based Segmentation

Privacy & Compliance

GDPR Compliant

CCPA Compliant

PCI Complaint

Data Management

Centralized data warehouse

Database Health Monitoring

Open API

Centralized multi-hotel/multi-brand solution

Feedback & Surveys

Guest Feedback Module (comment cards/reviews)

Trip Advisor Connectivity Partner

Hapi Guest

Marketing Automation

Template Builder

Guest Profiles

Segmentation

Privacy & Compliance

Data Management

Feedback & Surveys

TrustYou Customer Data Platform

Marketing Automation

Template Builder

Guest Profiles

Segmentation

Privacy & Compliance

Data Management

Feedback & Surveys

SHR Customer Relationship Management (CRM)

Marketing Automation

Template Builder

Guest Profiles

Segmentation

Privacy & Compliance

Data Management

Feedback & Surveys

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Hapi
vs.
TrustYou
vs.
SHR Group

Customers

Top 3 Segments

Hapi Guest

Branded Hotels - 28%
Resorts - 18%
Other - 3%

TrustYou Customer Data Platform

Branded Hotels - 17%
Boutiques - 7%
Luxury Hotels - 7%

SHR Customer Relationship Management (CRM)

Boutiques - 27%
Luxury Hotels - 26%
City Center Hotels - 10%
Featured clients

Hapi Guest

TrustYou Customer Data Platform

TrustYou doesn’t have any featured brands available

-

Fit Score for Your Property

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Pricing

Pricing Benchmark

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Hapi Average Hapi

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

TrustYou Average TrustYou

Pricing Available By Request

SHR Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Hapi Guest

Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

TrustYou Customer Data Platform

Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

SHR Customer Relationship Management (CRM)

Pricing Available By Request
SHR Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
Hapi
vs.
TrustYou
vs.
SHR Group

What Customers Are Saying

Most Recent Review

Hapi Guest

Hapi API intergration

Manger, Central Reservation Systems

TrustYou Customer Data Platform

TrustYou Support & Services – Outstanding Experience!

Guest experiance and Quality Manager from Amman (Jordan)

SHR Customer Relationship Management (CRM)

Amazing system.

Revenue and Reservations Manager from Stellenbosch (South Africa)
Most Positive Review

Hapi Guest

Excellence in Service and Delivery

Vice President of IT

TrustYou Customer Data Platform

It helps hotels turn guest feedback into actionable and make communication efficient.

Front Office Manager from Yangon (Rangoon) (Myanmar)

SHR Customer Relationship Management (CRM)

SHR It helps us work flexibly

Revenue Assistant from Riyadh (Saudi Arabia)
Most Critical

Hapi Guest

True Hospitality Professionals

IT Director Accor Southern EU

TrustYou Customer Data Platform

It helps hotels turn guest feedback into actionable and make communication efficient.

Front Office Manager from Yangon (Rangoon) (Myanmar)

SHR Customer Relationship Management (CRM)

SHR It helps us work flexibly

Revenue Assistant from Riyadh (Saudi Arabia)
References

Hapi Guest

Claudia Infante
Vice President of Revenue Strategy

TrustYou Customer Data Platform

TrustYou doesn’t have any references available
-

General Info

Screenshots
Integrations

Hapi Guest

Property Management Systems (13) Hotel Guest Apps (10) Guest Messaging Software (9)

TrustYou Customer Data Platform

Property Management Systems (29) Hotel Management Software (15) Booking Engine (14)

SHR Customer Relationship Management (CRM)

Property Management Systems (26) Hotel Management Software (12) Booking Engine (11)
Recent Company Updates

TrustYou Customer Data Platform

TrustYou doesn’t have any recent company updates

-

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