The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 25 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Grupo SIME shines .
Noovy shines in ease of use and customer support , with exclusive features like Payment processing and Housekeeping module.
Side-by-side ratings based on 25 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $600/mo |
| Verified Reviews | 0 | 25 |
After analyzing 25 verified reviews, Grupo SIME users most value its , while Noovy users highlight ease of use, customer service, automated payment processing. Click any theme to see what reviewers say.
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Ease of Use
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Customer Service
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Automated Payment Processing
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Direct OTAs Integration
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Design
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Reporting Tools
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Translation Issues
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Grupo SIME |
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| Small (10-24 rooms) ▾ | — | #39 11 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #38 12 reviews |
By Property Type
| Segment | Grupo SIME |
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| Boutique ▾ | — | #38 14 reviews |
| Luxury | — | #54 2 reviews |
| Branded / Chain | — | #52 2 reviews |
By Region
| Segment | Grupo SIME |
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| Europe ▾ | — | #22 23 reviews |
| Middle East | — | #16 2 reviews |
When choosing a property management system, your hotel needs to streamline operations, improve guest experiences, and reduce manual work. Both Grupo SIME’s Hestia PMS and Noovy PMS aim to serve these goals but target very different hotel profiles and technological maturity. Hestia PMS is a traditional, enterprise-level software with minimal recent activity, while Noovy offers a modern, fully integrated platform with a fresh user base and frequent updates. Which solution fits your hotel’s size, budget, and operational complexity?
Hestia PMS is built for large, property-focused management but lacks recent reviews and active development feedback. Noovy, however, is rapidly gaining popularity among boutique and independent hotels, with recent reviews indicating high customer satisfaction, ease of use, and robust features. Are you ready to prioritize a proven, well-established system or a newer platform with more current support and reviews?
Both products aim to simplify hotel operations, but they approach this differently. Hestia PMS by Grupo SIME is a traditional property management system primarily designed for property managers and large portfolios, focusing on centralized data management and detailed reporting. Its limited features and no recent reviews suggest it is less adaptable to modern hotel needs.
In contrast, Noovy PMS is a comprehensive, cloud-based system that combines PMS, channel management, booking engine, revenue management, and guest communication in one platform. Its recent review activity, high customer ratings, and extensive feature set demonstrate it’s more aligned with current hospitality trends and hotelier expectations. Which platform will better serve your hotel’s current needs and future growth?
If your hotel needs a modern, easy-to-use system with integrated tools that automate booking, payments, and guest communications, go with Noovy. It’s particularly suitable for independent hotels, boutique properties, and budget-friendly establishments seeking a cost-effective, all-in-one solution.
If your hotel is a large property with complex lease management, extensive tenant data, or requires a system tailored for property management firms, Hestia PMS might be more appropriate. However, given its lack of recent reviews and updates, Noovy’s current momentum makes it the better choice for most hotels looking for agility and support.
Noovy scores 4.84/5 for ease of use based on recent reviews, with hoteliers praising its intuitive interface, fast onboarding, and straightforward reservation management. Multiple reviews mention its user-friendly design, which simplifies staff training and daily operations, especially for teams new to digital systems.
Hestia PMS, however, has a 0/5 rating for ease of use, with no recent reviews to demonstrate its usability. Historically, enterprise systems like Hestia can be more complex and less adaptable to staff training, especially without current feedback.
Edge: Noovy.
Noovy offers an impressive 48 features, including channel management, integrated CRS, booking engine, automated night audit, guest CRM, digital registration, and real-time reporting. Many of these are missing from Hestia PMS, which doesn’t list any unique features and appears more focused on property management alone.
Hestia PMS’s minimal feature set, combined with no recent updates, limits its ability to support modern hotel operations. Conversely, Noovy’s extensive capabilities allow your team to manage reservations, revenue, guest communications, and operations from a single dashboard.
Edge: Noovy.
Noovy scores 4.89/5 in customer support and onboarding, with reviews describing their support as “very good,” “friendly,” and “quick to respond.” Recent reviews praise the support team’s responsiveness and helpful guidance, crucial for smooth implementation and ongoing use.
Hestia PMS, with a 0/5 rating and no recent reviews, provides no clear support experience or feedback to assess. Given the importance of reliable support during implementation and daily operations, Noovy’s recent positive feedback makes it the clear leader.
Edge: Noovy.
Noovy boasts 40 verified integrations, including popular OTAs, revenue tools, and payment systems such as Otelier, SiteMinder, and GuestRevu. It connects seamlessly with major digital channels, offering your hotel flexibility and efficiency.
Hestia PMS only has one verified partner (Duetto), a limited number for today’s hotel tech landscape. The lack of integrations could hinder your ability to automate and synchronize operations effectively.
Edge: Noovy.
Noovy’s recent reviews are overwhelmingly positive, with a 9.89/10 NPS score and 99% likelihood to recommend, reflecting high user satisfaction across boutique, city-center, and budget hotels. Reviewers highlight ease of use, support quality, and feature set as key strengths.
Hestia PMS has no recent reviews or ratings, making it impossible to judge current hotel satisfaction. Its outdated reputation suggests it doesn’t meet modern hotel needs as well as Noovy.
Edge: Noovy.
Noovy charges €£$5 per room per month, with no additional implementation fees or long-term contracts, making it accessible for small to mid-sized hotels. This transparent, affordable model appeals to independent properties and hotels seeking value.
Hestia PMS does not list pricing details or a trial option, indicating it may be more costly or require custom quotes, typical of traditional enterprise systems. Its lack of transparent pricing could be a barrier for smaller hotels.
Hestia PMS is tailored for large-scale property management organizations rather than boutique or independent hotels. Its outdated interface and lack of recent reviews make it less suitable for hotels wanting current technology.
Noovy’s modern, cloud-based system suits hotels that want simplicity, flexibility, and fast deployment for a competitive edge.
The core difference is that Noovy is a current, all-in-one platform with extensive features, high reviews, and active support, while Hestia PMS seems to be a legacy system with limited recent activity. Noovy’s recent reviews and high scores demonstrate its ability to meet today’s hotel needs effectively.
Choose Noovy if your hotel values ease of use, modern features, and a responsive support team that actively improves the platform. Its low price point and rich integrations make it ideal for independent and boutique hotels looking to grow.
Hestia PMS might suit large property management firms with complex lease portfolios and a preference for traditional systems, but it is not recommended for modern hoteliers prioritizing agility and support.
In conclusion, for most hotels today, especially those focusing on guest experience, automation, and cost efficiency, Noovy is the superior choice. Its recent momentum, extensive feature set, and positive customer feedback make it the clear winner.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| Grupo SIME |
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| Starting Price | — | From $600/mo |
According to HTR's product database, Hestia PMS and Noovy PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Grupo SIME |
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| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Custom rates | ||
| Integrated CRS | ||
| Payment processing |
Showing top differences. 36 more features differ between these products.
What hoteliers love
Many reviews praise the system's ease of use, noting its user-friendly design and intuitive interface which makes training new staff quick and reduces... Many reviews praise the system's ease of use, noting its user-friendly design and intuitive interface which makes training new staff quick and reduces operational errors.
Excellent customer service is frequently mentioned, with users appreciating quick responses and effective resolutions, contributing to overall satisfa... Excellent customer service is frequently mentioned, with users appreciating quick responses and effective resolutions, contributing to overall satisfaction with the product.
The system facilitates automatic payment requests and processing, drastically simplifying billing and reducing error rates. This feature is also appre... The system facilitates automatic payment requests and processing, drastically simplifying billing and reducing error rates. This feature is also appreciated for its efficiency in handling non-refundable bookings.
Where hoteliers push back
Users appreciate the software's functionality but note that the design is slightly outdated, though a redesign is anticipated to address this issue.
The software offers robust reporting tools that provide insights into various aspects of hotel operations, aiding in better management decisions.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Hestia PMS and Noovy PMS share many core Property Management Systems features, but each has unique capabilities. Hestia PMS offers 1 verified integration partners, while Noovy PMS offers 40. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Noovy PMS leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Hestia PMS: No. Noovy PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Grupo SIME has an HT Score of 0 and Noovy has 71. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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