The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 25 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
High Level Software shines .
Noovy shines in ease of use and customer support , with exclusive features like Payment processing and Housekeeping module.
Side-by-side ratings based on 25 verified hotelier reviews on HTR.
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| Value for Money |
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| Starting Price | Contact sales | From $600/mo |
| Verified Reviews | 0 | 25 |
After analyzing 25 verified reviews, High Level Software users most value its , while Noovy users highlight ease of use, customer service, automated payment processing. Click any theme to see what reviewers say.
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Ease of Use
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Customer Service
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Automated Payment Processing
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Direct OTAs Integration
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Design
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Reporting Tools
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Translation Issues
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | High Level Software |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #39 11 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #38 12 reviews |
By Property Type
| Segment | High Level Software |
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| Boutique ▾ | — | #38 14 reviews |
| Luxury | — | #54 2 reviews |
| Branded / Chain | — | #52 2 reviews |
By Region
| Segment | High Level Software |
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| Europe ▾ | — | #22 23 reviews |
| Middle East | — | #16 2 reviews |
Choosing between High Level Software by High Level Software and Noovy PMS hinges on your hotel’s specific needs, budget, and operational priorities. Both platforms aim to streamline hotel management, but they diverge significantly in features, support, and market presence. High Level Software presents a minimalistic approach with no available reviews or recent data, while Noovy boasts a comprehensive feature set, a strong reputation backed by nearly 20 reviews, and recent positive feedback.
Given the critical importance of support, usability, and recent reviews, Noovy stands out as the more reliable choice in today’s market. Are you ready to explore the differences in detail?
Both High Level Software and Noovy aim to centralize hotel management functions, but their approach and maturity differ. High Level Software offers a platform designed to automate routine tasks and generate actionable data, yet it lacks published reviews and recent user feedback, raising questions about ongoing support and functionality. Meanwhile, Noovy has a clear edge with 19 recent reviews, a high NPS score, and a 4.89/5 customer support rating, indicating strong user satisfaction.
The key difference for hoteliers is that Noovy provides a full suite of features, including channel management, booking engine, and revenue management, with proven positive reviews. Conversely, High Level Software’s limited information and zero reviews make it difficult to assess its current operational effectiveness. Do you want a platform with proven performance or one still unverified in recent times?
If your hotel needs a fully integrated PMS with robust channel management, booking engine, and guest communication tools, Noovy is the clear choice. Its comprehensive feature set—48 unique features—has garnered near-perfect ratings and recent validation from multiple hotel segments, including boutique, city center, and budget properties.
If, on the other hand, your hotel is considering a minimal solution or exploring options without a proven track record, High Level Software might seem appealing, but the lack of recent reviews and market presence makes it a riskier choice. For most hotels seeking reliability, ease of use, and extensive capabilities, Noovy should be your go-to.
Noovy consistently receives high marks for ease of use, with a rating of 4.84/5 and positive comments about its user-friendly design and quick onboarding process. Reviewers describe it as “reliable,” “fast,” and “connecting with minimal clicks,” making staff training swift and reducing operational errors. Its clean interface is praised across multiple segments, including boutique and city hotels.
High Level Software, in contrast, has no publicly available ratings or recent reviews, making it impossible to assess user-friendliness or onboarding quality. Without recent user feedback, confidence in its ease of adoption remains low. Edge: Noovy.
Noovy’s 48 features include channel management, integrated CRS, online booking engine, automated night audit, guest CRM, digital registration, revenue management, and more—covering the entire hotel operation spectrum. Many features, such as native email marketing, tablet check-in, and real-time status updates, are absent from High Level Software, which offers zero specific features.
High Level Software’s lack of documented features makes it difficult to compare, but the absence of listed functionalities suggests a limited scope. Noovy’s extensive feature set and regular updates give it a clear advantage. Edge: Noovy.
Noovy’s customer support is highly rated at 4.89/5, with reviews describing it as “friendly,” “reliable,” and “available 24/7,” providing quick solutions and effective onboarding. Reviewers highlight that support team responsiveness helps streamline operations and resolve issues swiftly.
High Level Software has no recent reviews or ratings, leaving its customer support reputation uncertain. Without recent feedback, you risk onboarding or ongoing support challenges. Based on available data, Noovy’s support is more dependable. Edge: Noovy.
Noovy integrates with 40 verified partners, including major OTAs, revenue management tools, and guest communication platforms like Otelier, SiteMinder, and GuestRevu. This extensive network enables smoother operations and better connectivity with external services.
High Level Software offers no verified integrations, significantly limiting its connectivity and automation potential. For a modern hotel that depends on external systems, Noovy’s integration ecosystem is a decisive advantage. Edge: Noovy.
Noovy’s recent reviews, all from the last six months, reflect a 99% likelihood to recommend, with a 5/5 rating from 18 boutique and city hotels. Its user base appreciates its ease of use, support quality, and feature set.
High Level Software has no recent reviews, leaving its user satisfaction unverified. The absence of recent user feedback diminishes confidence in its ratings. Based on current data, Noovy is clearly favored by hoteliers. Edge: Noovy.
High Level Software does not publicly disclose pricing, leaving potential buyers without concrete cost information. This opacity can complicate budgeting and decision-making.
Noovy charges $600 per month, with no additional implementation fees or per-room charges, offering transparent and predictable costs. Its affordability combined with extensive features makes it an attractive option. Edge: Noovy.
Not ideal if:
Not ideal if:
The core difference is in maturity and proven performance. Noovy demonstrates a comprehensive, user-rated platform with recent positive reviews, while High Level Software remains unverified with no recent data or reviews.
If your hotel needs a reliable, feature-rich system proven by current hoteliers, Noovy is the clear choice. Its extensive integrations, support, and positive user feedback make it the safer, smarter option.
Choose High Level Software only if your hotel’s operations are very simple, your budget is extremely tight, or you’re prepared to accept the risks of unverified performance. For most hotels aiming for operational efficiency and peace of mind, Noovy provides the best value today.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| High Level Software |
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| Starting Price | — | From $600/mo |
According to HTR's product database, High Level Software and Noovy PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | High Level Software |
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| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Custom rates | ||
| Integrated CRS | ||
| Payment processing |
Showing top differences. 36 more features differ between these products.
What hoteliers love
Many reviews praise the system's ease of use, noting its user-friendly design and intuitive interface which makes training new staff quick and reduces... Many reviews praise the system's ease of use, noting its user-friendly design and intuitive interface which makes training new staff quick and reduces operational errors.
Excellent customer service is frequently mentioned, with users appreciating quick responses and effective resolutions, contributing to overall satisfa... Excellent customer service is frequently mentioned, with users appreciating quick responses and effective resolutions, contributing to overall satisfaction with the product.
The system facilitates automatic payment requests and processing, drastically simplifying billing and reducing error rates. This feature is also appre... The system facilitates automatic payment requests and processing, drastically simplifying billing and reducing error rates. This feature is also appreciated for its efficiency in handling non-refundable bookings.
Where hoteliers push back
Users appreciate the software's functionality but note that the design is slightly outdated, though a redesign is anticipated to address this issue.
The software offers robust reporting tools that provide insights into various aspects of hotel operations, aiding in better management decisions.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. High Level Software and Noovy PMS share many core Property Management Systems features, but each has unique capabilities. High Level Software offers 0 verified integration partners, while Noovy PMS offers 40. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Noovy PMS leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
High Level Software: No. Noovy PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. High Level Software has an HT Score of 0 and Noovy has 71. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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