The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 91 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Highfive shines .
Thynk shines in ease of use and customer support , with exclusive features like Contact Management/CRM and Attendee Messaging.
Side-by-side ratings based on 91 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $600/mo |
| Verified Reviews | 0 | 91 |
After analyzing 91 verified reviews, Highfive users most value its , while Thynk users highlight task management and integration, centralization of sales and event data, analytics and reporting. Click any theme to see what reviewers say.
Highfive
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Task Management and Integration
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Centralization of Sales and Event Data
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Analytics and Reporting
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Ease of Use
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Customization of Workflows
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Training and Onboarding
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How each product ranks among Event Management Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
Highfive
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| Small (10-24 rooms) ▾ | — | #4 6 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #3 47 reviews |
| Large (75-199 rooms) ▾ | — | #2 30 reviews |
| X-Large (200+ rooms) ▾ | — | #4 7 reviews |
By Property Type
| Segment |
Highfive
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| Boutique ▾ | — | #3 29 reviews |
| Luxury ▾ | — | #3 45 reviews |
| Branded / Chain ▾ | — | #4 22 reviews |
| Extended Stay ▾ | — | #3 9 reviews |
By Region
| Segment |
Highfive
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| North America ▾ | — | #5 7 reviews |
| Europe ▾ | — | #2 65 reviews |
| Asia Pacific | — | #2 3 reviews |
| Middle East ▾ | — | #1 9 reviews |
As a hotelier evaluating event management solutions, your choice hinges on understanding how each product addresses your operational needs. Highfive by Highfive is primarily a video conferencing tool designed for meeting rooms, while Thynk Event Management by Thynk is tailored specifically for hotel event operations. Both aim to improve collaboration and streamline event planning, but they diverge significantly in scope and functionality. Which platform aligns better with your hotel’s current priorities?
Highfive is built for high-quality video meetings, with features focused on enhancing communication in conference rooms. Conversely, Thynk offers a broad suite of tools that centralize sales, planning, and execution of hotel events, aiming for end-to-end management. Since Highfive has no recent reviews or active hotel-specific features, it’s not a practical choice for your event operations. Thynk, with 81 reviews and recent user feedback, demonstrates its relevance and ongoing support in the hotel industry. Are you seeking a communication tool or a comprehensive event platform?
If your hotel needs a dedicated event management platform, go with Thynk. It’s designed to handle complex workflows, client communications, and on-property event logistics, making it ideal for hotels managing multiple events simultaneously. If your priority is facilitating internal meetings or virtual collaboration among staff, Highfive could be suitable—but it lacks hotel-specific features and recent reviews. Given the review count and recent positive feedback, Thynk clearly offers more tailored value for your event teams.
Highfive, with a zero-star rating and no recent reviews, offers no user feedback on usability—making it impossible to evaluate. Thynk, rated 4.27/5 for ease of use with 81 recent reviews, receives praise for its intuitive interface and straightforward onboarding. Users describe Thynk as "easy to navigate" and "helpful for new team members," though some mention initial setup takes time. Overall, Thynk’s clear, user-friendly design gives it the edge in adoption and daily use.
Highfive offers no features tailored to hotel event management, whereas Thynk boasts 11 specialized capabilities, including CRM, content management, task management, and digital signatures. These features enable your team to handle proposals, client communication, and on-site logistics within a single platform. Thynk’s rich feature set, constantly evolving and rated highly by users, clearly surpasses Highfive’s minimal video conferencing scope. For comprehensive event control, Thynk’s feature count makes it the stronger choice. Edge: Thynk.
Highfive’s support information is unavailable, and no reviews mention support experience—casting doubt on its post-sale assistance. Thynk, however, has a support rating of 4.36/5, with reviews highlighting the team’s dedication and responsiveness. Users describe Thynk’s support as "helpful and professional," and appreciate the personalized onboarding. Based on recent, positive feedback, Thynk’s support system offers more reliable, hotel-specific assistance. Edge: Thynk.
Highfive lacks verified integration partners, limiting its connectivity options. Thynk, with 14 verified integrations—including Mews, Oracle Hospitality, and Stayntouch—facilitates data flow across your property management and sales systems. This extensive integration network simplifies workflows, reduces manual data entry, and enhances operational transparency. For a hotel aiming for seamless connectivity, Thynk’s ecosystem provides clear advantages. Edge: Thynk.
Highfive, with no recent reviews or ratings, provides no feedback from hotel clients. Thynk, rated 4.5/5 based on 78 reviews from diverse hotel segments—luxury, resorts, city center hotels—receives a high satisfaction score. Notably, luxury hotels rate Thynk at 4.5/5, reflecting their appreciation for its customization and management tools. Recent reviews reinforce its value in hotel settings, making Thynk the clearly preferred platform. Edge: Thynk.
Highfive’s pricing details are unavailable, and it appears to lack a free trial or transparent fee structure. Thynk charges a base price of $600 per month, with no free tier or trial info publicly disclosed. Its straightforward pricing for the full platform offers predictable budgeting. While Highfive's lack of pricing transparency is a concern, Thynk’s clear, subscription-based model makes budget planning easier, especially given its extensive feature set.
Hotels that primarily seek simple, cost-effective video conferencing for internal meetings or remote staff collaboration should consider Highfive. Its hardware integration and focus on high-quality meetings make it suitable for properties with dedicated conference spaces. Not ideal if: your hotel manages numerous events or needs a centralized platform to coordinate sales, logistics, and on-site operations; Highfive doesn’t support these functions.
Thynk is ideal for hotels that regularly organize complex events, need integrated sales and operations management, and value data-driven insights. Its features suit large resorts, conference hotels, and properties with dedicated event teams. Not ideal if: your hotel rarely hosts events or prefers basic, standalone solutions without extensive customization or integrations; Thynk’s setup might be overly complex.
The core difference between Thynk and Highfive is their focus: Thynk is a comprehensive event management system, while Highfive is a video conferencing tool. For hotels needing an all-in-one platform to handle RFPs, on-site logistics, and team communication, Thynk delivers proven value, especially evident in its 81 recent reviews and high ratings. Highfive, lacking recent hotel-specific reviews and features, doesn’t meet the demands of hotel event operations.
If your hotel requires a flexible, feature-rich software to streamline event sales, planning, and execution, choose Thynk. Its extensive integration ecosystem, positive user feedback, and hotel-specific tools make it the clear leader for hotel event teams. Opt for Highfive only if your main need is reliable internal or remote communication, not event management.
In conclusion, Thynk is the more suitable choice for your hotel’s event management needs, especially given its recent active user base and comprehensive feature set. Highfive’s focus on video conferencing makes it less relevant unless your hotel’s primary concern is internal communications without event-specific requirements.
According to HTR's product database, Highfive and Thynk Event Management share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
Highfive
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| Client Communication Portal | ||
| Contact Management/CRM | ||
| Content & File Management | ||
| Itinerary Printouts | ||
| Meal Planning | ||
| Task Management (Tasks & Reminders) |
We analyzed 2 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
Highfive
No published case study for this goal yet.
"We want to be flexible, dynamic, and fast while we continue being exceptional in the German conference market, offering customers a unique experience from inquiry to execution, and..."
Highfive
No published case study for this goal yet.
"The system works great for multi-properties and a big advantage for us is the combination with salesforce. We have CRM+Events now in single system. Furthermore processes are tailo..."
What hoteliers love
Thynk offers a robust task management system with integrated chat functionality, helping teams streamline workflow and reducing reliance on multiple a... Thynk offers a robust task management system with integrated chat functionality, helping teams streamline workflow and reducing reliance on multiple apps. Users appreciate the ability to assign responsibilities and automate follow-ups, but note a learning curve in setting up workflows.
Thynk excels in centralizing sales and event management, simplifying the handling of proposals and group requests. It provides a single platform for m... Thynk excels in centralizing sales and event management, simplifying the handling of proposals and group requests. It provides a single platform for managing various event-related tasks, which users find helpful for boosting efficiency.
The analytics dashboards are praised for providing valuable insights into market opportunities and performance metrics, aiding decision-making process... The analytics dashboards are praised for providing valuable insights into market opportunities and performance metrics, aiding decision-making processes. Yet, users mention that creating reports can be cumbersome due to dependencies on specific objects or lacking user-friendly features.
Where hoteliers push back
The intuitive interface of Thynk makes it accessible to new and experienced users alike. Despite this, some users report that onboarding and learning... The intuitive interface of Thynk makes it accessible to new and experienced users alike. Despite this, some users report that onboarding and learning the system initially require time, suggesting room for more comprehensive training resources.
Thynk's high level of customization allows it to adapt to specific hotel workflows, thereby reducing manual work and ensuring data consistency. Howeve... Thynk's high level of customization allows it to adapt to specific hotel workflows, thereby reducing manual work and ensuring data consistency. However, some users find the complexity of certain workflows and the lack of advanced integration a challenge to navigate.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Highfive and Thynk Event Management share many core Event Management Software features, but each has unique capabilities. Highfive offers 0 verified integration partners, while Thynk Event Management offers 14. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Thynk Event Management leads in ease of use at 4.3/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Highfive: No. Thynk Event Management: No. Neither product currently offers a free tier. Most Event Management Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Highfive has an HT Score of 0 and Thynk has 88. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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