Director of Sales & Leasing

1 months ago

Verified

... After an exhausting 18 months of researching new Event Management Software and Group Sales Management Software, we found everything we were looking for- even features we didn't know we needed- in Thynk. Not only is Thynk event/sales management software, it's also a CRM. We had challenges with our last software with the lack of CRM, email integration, hotel room block integration, and the inability to track changes within a booking. There was a constant fear of double booking as there was no inventory capability on conference rooms. Thynk is the only product on the market that addressed all of these needs with an updated, user friendly experience. Email reminder automation on deposit due payments, task reminders, call log, email log, and easy to read function diary/calendar has saved my sales team a significant amount of time and energy- allowing them to focus on what they are really here for: to sell and grow revenue. I can run reports on a daily, weekly, or monthly basis to hold my team accountable and to correlate bookings to market trends- and see if the time they are investing in certain segments is well spent. The onboarding process was certainly new to me- I have never implemented a new software program- but the team at Thynk was incredibly responsive ...

Director of Sales & Leasing

1 months ago

Verified

... Thynk Software has it ALL! ...

Director of Sales & Leasing

1 months ago

Verified

... After an exhausting 18 months of researching new Event Management Software and Group Sales Management Software, we found everything we were looking for- even features we didn't know we needed- in Thynk. Not only is Thynk event/sales management software, it's also a CRM. We had challenges with our last software with the lack of CRM, email integration, hotel room block integration, and the inability to track changes within a booking. There was a constant fear of double booking as there was no inventory capability on conference rooms. Thynk is the only product on the market that addressed all of these needs with an updated, user friendly experience. Email reminder automation on deposit due payments, task reminders, call log, email log, and easy to read function diary/calendar has saved my sales team a significant amount of time and energy- allowing them to focus on what they are really here for: to sell and grow revenue. I can run reports on a daily, weekly, or monthly basis to hold my team accountable and to correlate bookings to market trends- and see if the time they are investing in certain segments is well spent. The onboarding process was certainly new to me- I have never implemented a new software program- but the team at Thynk was incredibly responsive, supportive, and helped guide me in the right direction with making decisions that would impact revenue tracking, accounting, market segments, etc. Now that we have been live with Thynk for a few months, we are only beginning to see how far this software will take us- not only in time savings, but also in revenue generation and lead tracking. I am excited to see the future growth of Thynk- there is ALWAYS something new and releases are frequent ...

Booking office manager

1 months ago

Verified

... This systems allows us to save so much time and helps us to focus more on sales and revenue and improve customers experiences Also info to be shared internally is very easy to retrieve ...

Booking office manager

1 months ago

Verified

... This systems allows us to save so much time and helps us to focus more on sales and revenue and improve customers experiences Also info to be shared internally is very easy to retrieve ...

Sales Coordinator

12 months ago

Verified

... it will be better if i can download the manual of summary all the function on the website, That all. ...

Sales Coordinator

12 months ago

Verified

... it will be better if i can download the manual of summary all the function on the website, That all. ...

Sales Manager

6 months ago

Verified

... Add more pictures and explanations via examples where everyone can easily remember and use what they learned in action and on field. ...

Sales Manager

6 months ago

Verified

... Add more pictures and explanations via examples where everyone can easily remember and use what they learned in action and on field. ...

CRM Project manager

2 months ago

Verified

... The Community would benefit from having more users actively discussing together, to exchange tips and best practices. The Analytics Dashboards are very rich, it would be helpful to have some help ...

CRM Project manager

2 months ago

Verified

... Thynk provided us with a real CRM, with all the Salesforce basics and more. Centrale sales team can track their activity with their contacts, and push Requests directly to our properties in just one ...

CRM Project manager

2 months ago

Verified

... The Community would benefit from having more users actively discussing together, to exchange tips and best practices. The Analytics Dashboards are very rich, it would be helpful to have some help ...

Meetings & Events Supervisor

2 months ago

Verified

... I hate that the customer service always just corrects mistakes or faults, without telling us what the problem was or how er can fix it. There's lots of small "construction sites" we have to constantly work on avoiding and just overall the support is not really helpful. Also, deadlines aren't held. for example, we've been informed ...

Salesforce Inhouse Consultant

1 months ago

Verified

... They should do some business analysis together with the customer at the beginning of the project in order to find the ideal solutions for custom needs. Thynk needs more people for constant and quick ...

Salesforce Inhouse Consultant

1 months ago

Verified

... Thynk offers a really modern solution for event management and hotel sales. The solution can be interfaced with a wide range of external software solutions and the entire solution is really well though out. It is scalable and will keep on growing and improving. It is a pretty intuitive to use solution. The customer's needs are heard and will be taken into account when it comes to further developments. For example, regular calls with the Product and University team are offered where planned developments or certain topics are presented and discussed directly with all interested ...

Salesforce Inhouse Consultant

1 months ago

Verified

... Thynk offers a really modern solution for event management and hotel sales. The solution can be interfaced with a wide range of external software solutions and the entire solution is really well though out. It is scalable and will keep on growing and improving. It is a pretty intuitive to use solution. The customer's needs are heard and will be taken into account when it comes to further developments. For example, regular calls with the Product and University ...

Salesforce Consultant/Administrator

1 months ago

Verified

... Tech driven professionals with a huge experience in hotel business. The solution is well thought through and very flexible for customization. The solution can be interfaced with many other software ...

Salesforce Consultant/Administrator

1 months ago

Verified

... More business analysis needed, more proactive advice would be good for customers without a huge salesforce background. The speed of answering tickets could be faster. During the implementation phase ...

Salesforce Consultant/Administrator

1 months ago

Verified

... More business analysis needed, more proactive advice would be good for customers without a huge salesforce background. The speed of answering tickets could be faster. During the implementation phase ...

Salesforce Consultant/Administrator

1 months ago

Verified

... More business analysis needed, more proactive advice would be good for customers without a huge salesforce background. The speed of answering tickets could be faster. During the implementation phase ...

Salesforce Consultant/Administrator

1 months ago

Verified

... More business analysis needed, more proactive advice would be good for customers without a huge salesforce background. The speed of answering tickets could be faster. During the implementation phase ...

Salesforce Consultant/Administrator

1 months ago

Verified

... More business analysis needed, more proactive advice would be good for customers without a huge salesforce background. The speed of answering tickets could be faster. During the implementation phase ...

Salesforce Administrator / Inhouse Consultant

1 months ago

Verified

... Cross-departmental, collaborative cooperation through interface to the hotel management system and the resulting available collection and evaluation of data to align the entire organization in the ...

Salesforce Administrator / Inhouse Consultant

1 months ago

Verified

... Cross-departmental, collaborative cooperation through interface to the hotel management system and the resulting available collection and evaluation of data to align the entire organization in the ...

General Manager

1 months ago

Verified

... Best program ...

Director of Revenue

1 months ago

Verified

... Developments are taking longer these days, whilst the company as grown so fast. Learning & training options could be extended. ...

Director of Revenue

1 months ago

Verified

... Developments are taking longer these days, whilst the company as grown so fast. Learning & training options could be extended. ...

Director of Revenue

1 months ago

Verified

... Developments are taking longer these days, whilst the company as grown so fast. Learning & training options could be extended. ...

Director of Revenue

1 months ago

Verified

... Developments are taking longer these days, whilst the company as grown so fast. Learning & training options could be extended. ...

Business Development Manager

1 months ago

Verified

... It is difficult to delete client profiles that are duplicate. Would be great if we could do that ourselves. ...

Business Development Manager

1 months ago

Verified

... It is difficult to delete client profiles that are duplicate. Would be great if we could do that ourselves. ...

Regional Director of Brand Performance

1 months ago

Verified

... As with the implementation of any new CRM tool, initial teething problems between various integrated systems are not uncommon. However, Thynk has demonstrated exceptional responsiveness and a commitment ...

Regional Director of Brand Performance

1 months ago

Verified

... As with the implementation of any new CRM tool, initial teething problems between various integrated systems are not uncommon. However, Thynk has demonstrated exceptional responsiveness and a commitment to resolving ...

Head of Technology

1 months ago

Verified

... Effective management of hotel company and travel agent accounts, along with fostering strong relationships across the entire hotel portfolio, has proven to be a key driver of business success. ...

Head of Technology

1 months ago

Verified

... Effective management of hotel company and travel agent accounts, along with fostering strong relationships across the entire hotel portfolio, has proven to be a key driver of business success. Providing high level visibility into account production, lead generation, and ongoing ...

Head of Technology

1 months ago

Verified

... Better digital adaption capabilities for the platform. Wanted users to start with the platform with minimal effort in learning all controls and process. Better visibility of control points and check which will allow data integration layer visuality understanding accounts and stay data flow between hotel systems and sales systems. AI full in action for enquiry ...

Head of Technology

1 months ago

Verified

... A complete Hotel Sales Customer relationship management platform. ...

Head of Technology

1 months ago

Verified

... Effective management of hotel company and travel agent accounts, along with fostering strong relationships across the entire hotel portfolio, has proven to be a key driver of business success. Providing high level visibility into account production, lead generation, and ongoing activities has delivered significant value, offering actionable insights for better decision-making. Most importantly, the seamless automation of contracting and commercial processes between hotel companies and sales account owners through a single platform has been an exceptional value proposition for hotels, streamlining operations and creating more efficient workflows. This integrated approach not only enhances collaboration but also supports ...

Central Events Manager

1 months ago

Verified

... I feel there are a number of items which could be improved. We have items such as property availability (I don't think this would work for us in the long run either). Very long winded with having to use 'meeting room' or 'F&B location' just to add a event overview line. This creates extra steps within the work. Invoicing doesn't work sometimes, integration issues. The customer service/support team are fantastic at what they do however this could improve slightly. The responses we receive can be unhelpful ...

Senior EventsCo-ordinator

1 months ago

Verified

... There are some basic tweaks that would help as we use the tool for creating event orders and availability of spaces/bedrooms. • Multi edit pax on multiple event lines at once. • Function Diary ...

Sales assistant

1 months ago

Verified

... I like that Hotel and sales persons can support each other.Need to write less emails now I can use the system. ...

Sales assistant

1 months ago

Verified

... I like that Hotel and sales persons can support each other.Need to write less emails now I can use the system. ...

Data management

1 months ago

Verified

... Efficient and Custom-Tailored ...

Data management

1 months ago

Verified

... In particular, the Hotel CRM & Email Marketing products by Thynk are integrated seamlessly with both PMS and POS systems for real-time synchronization, enabling significant productivity boosts across operations. This seamless integration ensures that all data is accurate and accessible, reducing errors and improving workflow efficiency. The user-friendly infrastructure, combined with Salesforce’s robust capabilities, has become a key asset for managing customer interactions and marketing campaigns. Additionally, the dynamic reporting tools and interactive dashboards provide actionable insights that allow teams to track performance, analyze trends, and optimize strategies with ease. The centralization and mobility ...

Data management

1 months ago

Verified

... In particular, the Hotel CRM & Email Marketing products by Thynk are integrated seamlessly with both PMS and POS systems for real-time synchronization, enabling significant productivity boosts across operations. This seamless integration ensures that all data is accurate and accessible, reducing errors and improving workflow efficiency. The user-friendly infrastructure, combined with Salesforce’s robust capabilities, has become a key asset for managing customer interactions and marketing campaigns. Additionally, the dynamic reporting tools and interactive dashboards provide actionable insights that allow teams to track performance, analyze trends, and optimize strategies with ease. The centralization ...

Data management

1 months ago

Verified

... In particular, the Hotel CRM & Email Marketing products by Thynk are integrated seamlessly with both PMS and POS systems for real-time synchronization, enabling significant productivity boosts across operations. This seamless integration ensures that all data is accurate and accessible, reducing errors and improving workflow efficiency. The user-friendly infrastructure, combined with Salesforce’s robust capabilities, has become a key asset for managing customer interactions and marketing campaigns. Additionally, the dynamic reporting tools and interactive dashboards provide actionable insights that allow teams to track performance, analyze trends, and optimize strategies with ease. The centralization and mobility of operations, along with these reporting features, truly set Thynk apart from competitors. These tools have simplified decision-making, improved overall operational efficiency, and fostered better ...

Data management

1 months ago

Verified

... In particular, the Hotel CRM & Email Marketing products by Thynk are integrated seamlessly with both PMS and POS systems for real-time synchronization, enabling significant productivity boosts across operations. This seamless integration ensures that all data is accurate and accessible, reducing errors and improving workflow efficiency. The user-friendly infrastructure, combined with Salesforce’s robust capabilities, has become a key asset for managing customer interactions and marketing campaigns. Additionally, the dynamic reporting tools and interactive dashboards provide actionable insights that allow teams to track performance, analyze trends, and optimize strategies with ease. The centralization and mobility of operations, along with these reporting features, truly set Thynk apart from competitors. These tools have simplified decision-making, improved overall operational efficiency, and fostered better team collaboration across departments. There isn’t much to improve, but perhaps the speed of certain tasks could still be optimized. However, the platform is consistent ...

Data management

1 months ago

Verified

... There isn’t much to improve, but perhaps the speed of certain tasks could still be optimized further. However, it’s worth noting that Thynk continuously improves its platform with each update, demonstrating a clear commitment to user satisfaction. The updates often introduce not only performance enhancements but also new features that address evolving industry needs. This ongoing refinement ensures that the system remains both relevant and reliable, adapting to changing market demands. Overall, Thynk has been a game-changer for us, streamlining operations and empowering our team to focus on what matters most: delivering exceptional guest experiences. It has significantly reduced manual effort, allowing us to save time and allocate resources more effectively. By continuously exceeding expectations, Thynk has become an indispensable tool in our operations, and we are confident in its ability to support ...

Director of Sales

1 months ago

Verified

... Easy to use and nice look & feel Extensive reports system to build, flexible company and great support! (onboarding phase). ...

Director of Sales

1 months ago

Verified

... Easy to use and nice look & feel Extensive reports system to build, flexible company and great support! (onboarding phase). ...

Director of Sales

1 months ago

Verified

... A great solution to support in driving more revenue and efficient communication ...

Sales Manager

1 months ago

Verified

... The reports: Not easy to create we have to export in excel and retreat the document its very long. ...

CCO

30 days ago

Verified

... Customer Success Management - guiding the customer through all the possibilities and really be the consultant hotels need to improve their sales, efficiency and customer delight. ...

Project Manager

26 days ago

Verified

... We are currently in the implementation phase and seeing the power of the tool at this early stage and knowing how Thynk Event Management Software and Sales Management will transform our business is ...

Project Manager

26 days ago

Verified

... We are currently in the implementation phase and seeing the power of the tool at this early stage and knowing how Thynk Event Management Software and Sales Management will transform our business is very exciting ...

Director of Sales & Leasing

1 months ago

Verified

... After an exhausting 18 months of researching new Event Management Software and Group Sales Management Software, we found everything we were looking for- even features we didn't know we needed- in Thynk. Not only is Thynk event/sales management software, it's also a CRM. We had challenges with our last software with the lack of CRM, email integration, hotel room block integration, and the inability to track changes within a booking. There was a constant fear of double booking as there was no inventory capability on conference rooms. Thynk is the only product on the market that addressed all of these needs with an updated, user friendly experience. Email reminder automation on deposit due payments, task ...

Director of Sales & Leasing

1 months ago

Verified

... After an exhausting 18 months of researching new Event Management Software and Group Sales Management Software, we found everything we were looking for- even features we didn't know we needed- in ...

Sales Manager

6 months ago

Verified

... Mostly the overall details that are simple and covered in a short and clear videos with no complications. the quizzes are as example. ...

Salesforce Administrator / Inhouse Consultant

1 months ago

Verified

... Cross-departmental, collaborative cooperation through interface to the hotel management system and the resulting available collection and evaluation of data to align the entire organization in the ...

Regional Director of Brand Performance

1 months ago

Verified

... Thynk has been a game-changer for our organization, playing a pivotal role in centralizing customer data, streamlining communication, and enhancing relationship management. Its robust capabilities have significantly boosted our sales team's productivity by delivering actionable insights and providing efficient tools for managing customer interactions seamlessly. Moreover, the intuitive and user-friendly design of Thynk’s Event Management Software has been a substantial advantage for our larger MICE properties, simplifying the management of complex events. The ease of onboarding new properties onto the platform has further streamlined our operations, enabling swift integration and ensuring ...

Group F&B Manager

1 months ago

Verified

... The ability to use one platform being Thynk, to complete all functions previously required to be done on various platforms. The integration functionality and efficiencies thereof just made it so much ...

Head of Technology

1 months ago

Verified

... Effective management of hotel company and travel agent accounts, along with fostering strong relationships across the entire hotel portfolio, has proven to be a key driver of business success. Providing high level visibility into account production, lead generation, and ongoing activities has delivered significant value, offering actionable insights for better decision-making. Most importantly, the seamless automation of contracting and commercial processes between hotel companies and sales account owners through a single platform has been an exceptional value proposition for hotels, streamlining operations and creating more efficient ...

Head of Technology

1 months ago

Verified

... Better digital adaption capabilities for the platform. Wanted users to start with the platform with minimal effort in learning all controls and process. Better visibility of control points and check which will allow data integration layer visuality understanding accounts and stay data flow between hotel systems and sales systems. AI ...

Senior EventsCo-ordinator

1 months ago

Verified

... There are some basic tweaks that would help as we use the tool for creating event orders and availability of spaces/bedrooms. • Multi edit pax on multiple event lines at once. • Function Diary When you bring the diary up can it automatically go ...

Central Events Coordinator

1 months ago

Verified

... Lots of aspects stop working quite often and this impacts selling and revenue for us; the linking with other systems often stops working and again impacts business; not able to view bedrooms availability when we were promised this at the start; you can't change numbers in multi-edit; changing times and numbers is difficult; products are not automatically ...

Central Events Coordinator

1 months ago

Verified

... Lots of aspects stop working quite often and this impacts selling and revenue for us; the linking with other systems often stops working and again impacts business; not able to view bedrooms availability when we were promised this at the start; you can't change numbers in multi-edit; changing times and numbers is difficult; products ...

Sales assistant

1 months ago

Verified

... I like that Hotel and sales persons can support each other.Need to write less emails now I can use the system. ...

Sales assistant

1 months ago

Verified

... I like that Hotel and sales persons can support each other.Need to write less emails now I can use the system. ...

Data management

1 months ago

Verified

... There isn’t much to improve, but perhaps the speed of certain tasks could still be optimized further. However, it’s worth noting that Thynk continuously improves its platform with each update, demonstrating a clear commitment to user satisfaction. The updates often introduce not only performance enhancements but also new features that address evolving industry needs. This ongoing refinement ensures that the system remains both relevant and reliable, adapting to changing market demands. Overall, Thynk has been a game-changer for us, streamlining operations and empowering our team to focus on what matters most: delivering exceptional guest experiences. It has significantly reduced manual ...

Project Manager

26 days ago

Verified

... We are currently in the implementation phase and seeing the power of the tool at this early stage and knowing how Thynk Event Management Software and Sales Management will transform our business is ...

Project Manager

26 days ago

Verified

... We are currently in the implementation phase and seeing the power of the tool at this early stage and knowing how Thynk Event Management Software and Sales Management will transform our business is very exciting. We will no longer be pulling reports for days, it will take seconds ...

Director of Sales & Leasing

1 months ago

Verified

... After an exhausting 18 months of researching new Event Management Software and Group Sales Management Software, we found everything we were looking for- even features we didn't know we needed- in Thynk. Not only is Thynk event/sales management software, it's also a CRM. We had challenges with our last software with the lack of CRM, email ...

Director of Sales & Leasing

1 months ago

Verified

... After an exhausting 18 months of researching new Event Management Software and Group Sales Management Software, we found everything we were looking for- even features we didn't know we needed- in Thynk. Not only is Thynk event/sales management software, it's also a CRM ...

Director of Sales & Leasing

1 months ago

Verified

... As a relatively new product on the market, there are always ways to improve- but as a customer, Thynk listens to my suggestions, dreams- as far fetched as they may be- for "it would be great if x worked this way" and they look into making this a reality. The biggest improvement would be finding more property ...

Direktor Global Distribution &Systems

3 months ago

Verified

... We use THYNK in conjunction with the Mews PMS and have already rolled out the first hotels. What we really appreciate about this Event Management Software is the wealth of functions for almost every ...

Direktor Global Distribution &Systems

3 months ago

Verified

... No system solution is really able to fully cover all eventualities, you have to accept that. Compared to a fully natively integrated solution, there will always be specific requirements that are not, or at least not ideally, solved by an API. For users who have previously used a complete solution, this takes some getting used to, because the complexity of using two independent ...

Direktor Global Distribution &Systems

3 months ago

Verified

... No system solution is really able to fully cover all eventualities, you have to accept that. Compared to a fully natively integrated solution, there will always be specific requirements that are not, ...

Direktor Global Distribution &Systems

3 months ago

Verified

... No system solution is really able to fully cover all eventualities, you have to accept that. Compared to a fully natively integrated solution, there will always be specific requirements that are not, ...

Direktor Global Distribution &Systems

3 months ago

Verified

... No system solution is really able to fully cover all eventualities, you have to accept that. Compared to a fully natively integrated solution, there will always be specific requirements that are not, ...

Direktor Global Distribution &Systems

3 months ago

Verified

... We use THYNK in conjunction with the Mews PMS and have already rolled out the first hotels. What we really appreciate about this Event Management Software is the wealth of functions for almost every ...

CRM Project manager

2 months ago

Verified

... Excellent software for both our central and onsite sales teams! ...

CRM Project manager

2 months ago

Verified

... Thynk provided us with a real CRM, with all the Salesforce basics and more. Centrale sales team can track their activity with their contacts, and push Requests directly to our properties in just one click. On the Event Management side, the UX is intuitive so our users go faster and faster when building offers to customers. DirectBook functionality is also a great plus we wish to integrate in a close future, same as the Provider integration with partners like CVent or Kactus. The both -way integration with Opera ...

CRM Project manager

2 months ago

Verified

... Thynk provided us with a real CRM, with all the Salesforce basics and more. Centrale sales team can track their activity with their contacts, and push Requests directly to our properties in just one click. On the Event Management side, the UX is intuitive so our users go faster and faster when building offers to customers. DirectBook functionality is also a great plus we wish to integrate in a close future, same as the Provider integration with partners like CVent or Kactus. The both -way integration with Opera ...

Salesforce Consultant/Administrator

1 months ago

Verified

... Tech driven professionals with a huge experience in hotel business. The solution is well thought through and very flexible for customization. The solution can be interfaced with many other software ...

Salesforce Consultant/Administrator

1 months ago

Verified

... Tech driven professionals with a huge experience in hotel business. The solution is well thought through and very flexible for customization. The solution can be interfaced with many other software solutions. Very friendly staff with a lot of patience. They always have an open ear for improvement suggestions. Improvements/developments are released very often. The Thynk it through session (topic based feedback and improvement talks) with their customers are very professional. The Thynk university helps a lot to understand the solution and to train the users in specific topics. As the solution is based on Salesforce ...

Salesforce Consultant/Administrator

1 months ago

Verified

... Great solution with huge growth potential for the Hotel industry! ...

Salesforce Consultant/Administrator

1 months ago

Verified

... Tech driven professionals with a huge experience in hotel business. The solution is well thought through and very flexible for customization. The solution can be interfaced with many other software ...

Salesforce Consultant/Administrator

1 months ago

Verified

... Great solution with huge growth potential for the Hotel industry! ...

Salesforce Administrator / Inhouse Consultant

1 months ago

Verified

... Closer cooperation with the providers of the connected 3rd party hotel management systems and/or building up more internal knowledge, improvement of the release process, improvement of the support ...

CCO

1 months ago

Verified

... In general nothing we miss. Midterm we like to add Interfaces to relevant system providers especially in terms of MICE Distribution, Meeting planner’s Apps, others. ...

CCO

1 months ago

Verified

... In general nothing we miss. Midterm we like to add Interfaces to relevant system providers especially in terms of MICE Distribution, Meeting planner’s Apps, others. ...

CCO

1 months ago

Verified

... In general nothing we miss. Midterm we like to add Interfaces to relevant system providers especially in terms of MICE Distribution, Meeting planner’s Apps, others. ...

CCO

1 months ago

Verified

... In general nothing we miss. Midterm we like to add Interfaces to relevant system providers especially in terms of MICE Distribution, Meeting planner’s Apps, others. ...

CCO

1 months ago

Verified

... In general nothing we miss. Midterm we like to add Interfaces to relevant system providers especially in terms of MICE Distribution, Meeting planner’s Apps, others. ...

CCO

1 months ago

Verified

... In general nothing we miss. Midterm we like to add Interfaces to relevant system providers especially in terms of MICE Distribution, Meeting planner’s Apps, others. ...

CCO

1 months ago

Verified

... In general nothing we miss. Midterm we like to add Interfaces to relevant system providers especially in terms of MICE Distribution, Meeting planner’s Apps, others. ...

CCO

1 months ago

Verified

... In general nothing we miss. Midterm we like to add Interfaces to relevant system providers especially in terms of MICE Distribution, Meeting planner’s Apps, others. ...

Director of Sales MICE

1 months ago

Verified

... Intuitive use of the tool Intuitive use of the tool Allows easy and quick access to all our contacts, commercial activities at the GSO level. ...

Director of Meetings & Events

1 months ago

Verified

... Connectivity would be the topic that still needs a lot improvment. Wheter is it is existing connectivity or additional ones. ...

Director of Meetings & Events

1 months ago

Verified

... Connectivity would be the topic that still needs a lot improvment. Wheter is it is existing connectivity or additional ones. ...

Director of Meetings & Events

1 months ago

Verified

... Connectivity would be the topic that still needs a lot improvment. Wheter is it is existing connectivity or additional ones. ...

Director of Meetings & Events

1 months ago

Verified

... Connectivity would be the topic that still needs a lot improvment. Wheter is it is existing connectivity or additional ones. ...

Director of Revenue

1 months ago

Verified

... Connectivity with PMS Mews, the Multi property useage and flexibility to customize the tool. Easy to read and learn for new staff. ...

Director of Revenue

1 months ago

Verified

... Connectivity with PMS Mews, the Multi property useage and flexibility to customize the tool. Easy to read and learn for new staff. ...

Business Development Manager

1 months ago

Verified

... It is user friendly and the CRM component works very well for the sales department. We do work for many locations and it is good that we share the same database. ...

Business Development Manager

1 months ago

Verified

... It is user friendly and the CRM component works very well for the sales department. We do work for many locations and it is good that we share the same database. ...

Business Development Manager

1 months ago

Verified

... It is user friendly and the CRM component works very well for the sales department. We do work for many locations and it is good that we share the same database. ...

Regional Director of Brand Performance

1 months ago

Verified

... As with the implementation of any new CRM tool, initial teething problems between various integrated systems are not uncommon. However, Thynk has demonstrated exceptional responsiveness and a ...

Regional Director of Brand Performance

1 months ago

Verified

... As with the implementation of any new CRM tool, initial teething problems between various integrated systems are not uncommon. However, Thynk has demonstrated exceptional responsiveness and a commitment to resolving these minor ...

Regional Director of Brand Performance

1 months ago

Verified

... As with the implementation of any new CRM tool, initial teething problems between various integrated systems are not uncommon. However, Thynk has demonstrated exceptional responsiveness and a ...

G&C Manager

1 months ago

Verified

... I like that you are able to use one system to check accommodation and venue availability and that all the CRM information is updated in the system as well. The function diary is quite useful as well ...

Group Hotel & Resorts Executive

1 months ago

Verified

... From the day I started interacting with the management team at Thynk, I knew that this would be the solution for our business. Keeping the Salesforce functionality with having the venue management ...

Head of Technology

1 months ago

Verified

... Effective management of hotel company and travel agent accounts, along with fostering strong relationships across the entire hotel portfolio, has proven to be a key driver of business success. Providing high level visibility into account production, lead generation, and ongoing activities has delivered significant value, offering actionable insights for better decision-making. Most importantly, the seamless automation of contracting and commercial processes between hotel companies and sales account owners through a single platform has been an exceptional value proposition for hotels, streamlining operations and creating more efficient workflows. This integrated ...

Head of Technology

1 months ago

Verified

... Better digital adaption capabilities for the platform. Wanted users to start with the platform with minimal effort in learning all controls and process. Better visibility of control points and check which will allow data integration layer visuality understanding accounts and stay ...

Central Events Manager

1 months ago

Verified

... I feel there are a number of items which could be improved. We have items such as property availability (I don't think this would work for us in the long run either). Very long winded with having to ...

Central Events Coordinator

1 months ago

Verified

... The ability to pull proposals for event enquiry; clear function diary; nicely laid out function sheet; pulling reports; client management side where you can see past and future bookings as well as linked ...

Data management

1 months ago

Verified

... In particular, the Hotel CRM & Email Marketing products by Thynk are integrated seamlessly with both PMS and POS systems for real-time synchronization, enabling significant productivity boosts across operations. This seamless integration ensures that all data is accurate and accessible, reducing errors and improving workflow efficiency. The user-friendly infrastructure, combined with Salesforce’s ...

CPO

1 months ago

Verified

... It would be great to have a booker portal to allow our customers to make booking and integrate more market places ...

CPO

1 months ago

Verified

... It would be great to have a booker portal to allow our customers to make booking and integrate more market places ...

CPO

1 months ago

Verified

... It would be great to have a booker portal to allow our customers to make booking and integrate more market places ...

CCO

30 days ago

Verified

... One of the most appreciated features is the BI tool, which provides us with valuable insights and helps us make data-driven decisions. Additionally, it is particularly convenient that the entire sales cycle is captured in one platform, ensuring a smooth and efficient workflow. The easy connectivity to our CDP ...

Project Manager

26 days ago

Verified

... Contact details need to be integrated with Opera. Event Management - adding menus seems to be a copy and pasta best practice. I feel its easy to miss adding a function space which could add huge ...

Project Manager

26 days ago

Verified

... We are currently in the implementation phase and seeing the power of the tool at this early stage and knowing how Thynk Event Management Software and Sales Management will transform our business is ...

Director of Sales & Leasing

1 months ago

Verified

... After an exhausting 18 months of researching new Event Management Software and Group Sales Management Software, we found everything we were looking for- even features we didn't know we needed- in Thynk. Not only is Thynk event/sales management software, it's also a CRM. We had challenges with our last software with the lack of CRM, email integration, hotel room block integration, and the inability to track changes within a booking. There was a constant fear of double booking as there was no inventory capability on conference rooms. Thynk is the only product on the market that addressed all of these needs with an updated, user friendly experience. Email reminder automation on deposit due payments, task reminders, call log, email log, and easy to read function diary/calendar has saved my sales team a significant amount of time and energy- allowing them to focus on what they are really here for: to sell and grow revenue. I can run reports on a daily, weekly, or monthly basis to hold my team accountable and to correlate bookings to market trends- and see if the time they are investing in certain segments is well spent. The onboarding process was certainly new to me- I have never implemented a new software program- but the team at Thynk was incredibly responsive, supportive, and helped guide me in the right direction with making decisions that would impact revenue tracking, accounting, market segments, etc. Now that we have been live with Thynk for a few months, we are only beginning to see how far this software will take us- not only in time savings, but also in revenue generation and lead ...

Director of Sales & Leasing

1 months ago

Verified

... After an exhausting 18 months of researching new Event Management Software and Group Sales Management Software, we found everything we were looking for- even features we didn't know we needed- in Thynk. Not only is Thynk event/sales management software, it's also a CRM. We had challenges with our last software with the lack of CRM, email integration, hotel room block integration, and the inability to track changes within a booking. There was a constant fear of double booking as there was no inventory capability on conference rooms. Thynk is the only product on the market that addressed all of these needs with an updated, user friendly experience. Email reminder automation on deposit due payments, task reminders, call log, email log, and easy to read function diary/calendar has saved my sales team a significant amount of time and energy- allowing them to focus on what they are really here for: to sell and grow revenue. I can run reports on a daily, weekly, or monthly basis to hold my team accountable and to correlate bookings to market trends- and see if the time they are investing in certain segments is well spent. The onboarding process was certainly new to me- I have never implemented a new software program- but the team at Thynk was incredibly responsive, supportive, and helped guide me in the right direction with making decisions that would impact revenue tracking, accounting, market segments, etc. Now that we have been live with Thynk for a few months, we are only beginning to see how far this software will take us- not only in time savings, but also in revenue generation and lead tracking. I am excited to see the future ...

Director of Sales & Leasing

1 months ago

Verified

... Thynk Software has it ALL! ...

Booking office manager

1 months ago

Verified

... This systems allows us to save so much time and helps us to focus more on sales and revenue and improve customers experiences Also info to be shared internally is very easy to retrieve ...

Sales Coordinator

12 months ago

Verified

... Good lesson ...

GM

1 months ago

Verified

... Nice tool! ...

Sales Manager

6 months ago

Verified

... Add more pictures and explanations via examples where everyone can easily remember and use what they learned in action and on field. ...

Direktor Global Distribution &Systems

3 months ago

Verified

... No system solution is really able to fully cover all eventualities, you have to accept that. Compared to a fully natively integrated solution, there will always be specific requirements that are not, or at least not ideally, solved by an API. For users who have previously used a complete solution, this takes some getting used to, because the complexity of using two independent systems should not be underestimated. I would like to mention two points that could be improved in the future: 1) More clarity - the system has a wealth of options and functions and the challenge is not to lose track. This also applies to the configuration of the application. 2) Innovations ...

Direktor Global Distribution &Systems

3 months ago

Verified

... No system solution is really able to fully cover all eventualities, you have to accept that. Compared to a fully natively integrated solution, there will always be specific requirements that are not, or at least not ideally, solved by an API. For users who have previously used a complete solution, this takes some getting used to, because the complexity of using two independent systems should not be underestimated. I would like to mention two points that could be improved in the future: 1) More clarity - the system has a wealth of options and functions and the challenge is not to lose track. This also applies to the configuration of the application. 2) Innovations - it is still a relatively young provider and therefore there are new developments and product ...

Meetings & Events Supervisor

2 months ago

Verified

... Somewhat helpful, but still needs room to improve ...

Meetings & Events Supervisor

2 months ago

Verified

... I hate that the customer service always just corrects mistakes or faults, without telling us what the problem was or how er can fix it. There's lots of small "construction sites" we have to ...

Meetings & Events Supervisor

2 months ago

Verified

... I hate that the customer service always just corrects mistakes or faults, without telling us what the problem was or how er can fix it. There's lots of small "construction sites" we have to constantly work on avoiding and just overall the support is not really helpful. Also, deadlines ...

Meetings & Events Supervisor

2 months ago

Verified

... I love how easily changes can be applied, dates can be changed, information can be found and just the user-friendly layout in general. I really like how easily we can adapt changes really quickly and ...

Salesforce Inhouse Consultant

1 months ago

Verified

... Thynk offers a really modern solution for event management and hotel sales. The solution can be interfaced with a wide range of external software solutions and the entire solution is really well though out. It is scalable ...

Salesforce Inhouse Consultant

1 months ago

Verified

... Thynk offers a really modern solution for event management and hotel sales. The solution can be interfaced with a wide range of external software solutions and the entire solution is really well though out. It is scalable and will keep on growing and improving. It is a pretty intuitive to use solution. The customer's needs are heard and will be taken into account when it comes to further developments. For example, regular calls with the Product and University team are offered where planned ...

Salesforce Inhouse Consultant

1 months ago

Verified

... Thynk offers a really modern solution for event management and hotel sales. The solution can be interfaced with a wide range of external software solutions and the entire solution is really well ...

Salesforce Consultant/Administrator

1 months ago

Verified

... Great solution with huge growth potential for the Hotel industry! ...

Salesforce Administrator / Inhouse Consultant

1 months ago

Verified

... Cross-departmental, collaborative cooperation through interface to the hotel management system and the resulting available collection and evaluation of data to align the entire organization in the ...

Salesforce Administrator / Inhouse Consultant

1 months ago

Verified

... Cross-departmental, collaborative cooperation through interface to the hotel management system and the resulting available collection and evaluation of data to align the entire organization in the ...

Salesforce Administrator / Inhouse Consultant

1 months ago

Verified

... Innovative solution with potential ...

Salesforce Administrator / Inhouse Consultant

1 months ago

Verified

... Cross-departmental, collaborative cooperation through interface to the hotel management system and the resulting available collection and evaluation of data to align the entire organization in the ...

CCO

1 months ago

Verified

... Central Data gives a holistic view on all transactions and allow data driven decisions for sales and marketing as well as for hotel operation. Increasing efficiency helps for operation excellence. ...

CCO

1 months ago

Verified

... Central Data gives a holistic view on all transactions and allow data driven decisions for sales and marketing as well as for hotel operation. Increasing efficiency helps for operation excellence. ...

CCO

1 months ago

Verified

... Central Data gives a holistic view on all transactions and allow data driven decisions for sales and marketing as well as for hotel operation. Increasing efficiency helps for operation excellence. ...

General Manager

1 months ago

Verified

... Best program ...

Director of Revenue

1 months ago

Verified

... Developments are taking longer these days, whilst the company as grown so fast. Learning & training options could be extended. ...

Director of Revenue

1 months ago

Verified

... Easy to use and lots of features to customize ...

Business Development Manager

1 months ago

Verified

... It is user friendly and the CRM component works very well for the sales department. We do work for many locations and it is good that we share the same database. ...

Regional Director of Brand Performance

1 months ago

Verified

... Thynk has been a game-changer for our organization, playing a pivotal role in centralizing customer data, streamlining communication, and enhancing relationship management. Its robust capabilities ...

Regional Director of Brand Performance

1 months ago

Verified

... As with the implementation of any new CRM tool, initial teething problems between various integrated systems are not uncommon. However, Thynk has demonstrated exceptional responsiveness and a commitment to resolving these minor challenges swiftly and effectively. Their proactive approach and dedicated support team have ensured that any issues are addressed promptly, minimizing disruptions and maintaining ...

Regional Director of Brand Performance

1 months ago

Verified

... Thynk cloud ...

Group F&B Manager

1 months ago

Verified

... The ability to use one platform being Thynk, to complete all functions previously required to be done on various platforms. The integration functionality and efficiencies thereof just made it so much better from an operational ...

Group Hotel & Resorts Executive

1 months ago

Verified

... A solution that lives up to expectations. ...

Head of Technology

1 months ago

Verified

... A complete Hotel Sales Customer relationship management platform. ...

Head of Technology

1 months ago

Verified

... Effective management of hotel company and travel agent accounts, along with fostering strong relationships across the entire hotel portfolio, has proven to be a key driver of business success. Providing high level visibility into account production, lead generation, and ongoing activities has delivered significant value, offering actionable insights for better decision-making. Most importantly, the seamless automation of contracting and commercial processes between hotel companies and sales account owners through a single platform has been an exceptional value proposition for hotels, streamlining operations and creating more efficient workflows. This integrated approach not only enhances collaboration but also supports the growth and profitability of the business, positioning it as a true ...

Head of Technology

1 months ago

Verified

... Effective management of hotel company and travel agent accounts, along with fostering strong relationships across the entire hotel portfolio, has proven to be a key driver of business success. Providing high level visibility into account production, lead generation, and ongoing activities has delivered significant value, offering actionable insights for better decision-making. Most importantly, the seamless automation of contracting and commercial processes between hotel companies and sales account owners through a single platform has been an exceptional value proposition for hotels, streamlining operations and creating more efficient workflows. This integrated approach not only enhances collaboration but also supports the growth ...

Central Events Manager

1 months ago

Verified

... I feel there are a number of items which could be improved. We have items such as property availability (I don't think this would work for us in the long run either). Very long winded with having to use 'meeting room' or 'F&B location' just to add a event overview ...

Senior EventsCo-ordinator

1 months ago

Verified

... Great for capturing clients spend across all our properties and the ease of using the reporting tools. I like the look of the function sheets and ease of copying text into the fields. ...

Central Events Coordinator

1 months ago

Verified

... Potential to be great but many teething issues still ...

Central Events Coordinator

1 months ago

Verified

... Lots of aspects stop working quite often and this impacts selling and revenue for us; the linking with other systems often stops working and again impacts business; not able to view bedrooms ...

Central Events Coordinator

1 months ago

Verified

... Lots of aspects stop working quite often and this impacts selling and revenue for us; the linking with other systems often stops working and again impacts business; not able to view bedrooms ...

Central Events Coordinator

1 months ago

Verified

... Lots of aspects stop working quite often and this impacts selling and revenue for us; the linking with other systems often stops working and again impacts business; not able to view bedrooms availability when we were promised ...

Data management

1 months ago

Verified

... In particular, the Hotel CRM & Email Marketing products by Thynk are integrated seamlessly with both PMS and POS systems for real-time synchronization, enabling significant productivity boosts across ...

Data management

1 months ago

Verified

... In particular, the Hotel CRM & Email Marketing products by Thynk are integrated seamlessly with both PMS and POS systems for real-time synchronization, enabling significant productivity boosts across operations. This seamless integration ensures that all data is accurate and accessible, reducing errors and improving workflow efficiency. The user-friendly infrastructure, combined with Salesforce’s robust capabilities, has become a key asset for managing customer interactions and marketing campaigns. Additionally, the dynamic reporting tools and interactive dashboards provide actionable insights that allow teams to track performance, analyze trends, and optimize strategies with ease. The centralization and mobility of operations, along with these reporting features, truly set Thynk apart from competitors. These tools have simplified decision-making, improved ...

Data management

1 months ago

Verified

... In particular, the Hotel CRM & Email Marketing products by Thynk are integrated seamlessly with both PMS and POS systems for real-time synchronization, enabling significant productivity boosts across operations. This seamless integration ensures that all data is accurate and accessible, reducing errors and improving workflow efficiency. The user-friendly infrastructure, combined with Salesforce’s robust capabilities, has become a key asset for managing customer interactions and marketing campaigns. Additionally, the dynamic reporting tools and interactive dashboards provide actionable insights that allow teams to track performance, analyze trends, and optimize strategies with ease. The centralization and mobility of operations, along with these reporting features, truly set Thynk apart from competitors. These tools have simplified decision-making, improved overall operational efficiency, and fostered better team collaboration across departments. There isn’t much to improve, but perhaps the speed of certain tasks could still be optimized. However, the platform is consistently evolving, with regular updates that enhance usability and address user needs. Thynk continues to demonstrate a clear ...

Data management

1 months ago

Verified

... There isn’t much to improve, but perhaps the speed of certain tasks could still be optimized further. However, it’s worth noting that Thynk continuously improves its platform with each update, demonstrating a clear commitment to user satisfaction. The updates often introduce not only performance enhancements but also new features that address evolving industry needs. This ongoing refinement ensures that the system remains both relevant and reliable, adapting to changing market demands. Overall, Thynk has been a game-changer for us, streamlining operations and empowering our team to focus on what matters most: delivering exceptional guest experiences. It has significantly reduced manual effort, allowing us to save time and allocate ...

Data management

1 months ago

Verified

... In particular, the Hotel CRM & Email Marketing products by Thynk are integrated seamlessly with both PMS and POS systems for real-time synchronization, enabling significant productivity boosts across operations. This seamless integration ensures that all data is accurate and accessible, reducing errors and improving workflow efficiency. The user-friendly infrastructure, combined with Salesforce’s robust capabilities, has become a key asset for managing customer interactions and marketing campaigns. Additionally, the dynamic reporting tools and interactive dashboards provide actionable insights that allow teams to track performance, analyze trends, and optimize strategies with ease. The centralization and mobility of operations, along with these reporting features, truly set Thynk apart from competitors. These tools have simplified decision-making, improved overall operational efficiency, and fostered better team collaboration across departments. There isn’t much to improve, but perhaps the speed of certain tasks could still be optimized. However, the platform is consistently evolving, with regular updates that enhance usability and address user needs. Thynk continues to demonstrate a clear commitment to improving its products, ensuring the platform remains efficient and reliable. Overall, Thynk has streamlined our operations, empowered our team, and allowed us to focus more on delivering exceptional ...

Data management

1 months ago

Verified

... There isn’t much to improve, but perhaps the speed of certain tasks could still be optimized further. However, it’s worth noting that Thynk continuously improves its platform with each update, demonstrating a clear commitment to user satisfaction. The updates often introduce not only performance enhancements but also new features that address evolving industry needs. This ongoing refinement ensures that the system remains both relevant and reliable, adapting to changing market demands. Overall, Thynk has been a game-changer for us, streamlining operations and empowering our team to focus on what matters most: delivering exceptional guest experiences. It has significantly reduced manual effort, allowing us to save time and allocate resources ...

Director of Sales

1 months ago

Verified

... Sharing more best practices to optimally use the product and case studies. See how other hotels work with the product. ...

Director of Sales

1 months ago

Verified

... A great solution to support in driving more revenue and efficient communication ...

CCO

30 days ago

Verified

... One of the most appreciated features is the BI tool, which provides us with valuable insights and helps us make data-driven decisions. Additionally, it is particularly convenient that the entire sales cycle is captured in one platform, ensuring a smooth and efficient workflow. The easy connectivity to our CDP is an added bonus, allowing us to better manage and utilize our customer data. In short, Thynk.cloud has had a significant positive impact on our operations ...

CCO

30 days ago

Verified

... One of the most appreciated features is the BI tool, which provides us with valuable insights and helps us make data-driven decisions. Additionally, it is particularly convenient that the entire sales cycle is captured in one platform, ensuring a smooth and efficient workflow. The easy connectivity to our CDP is an added bonus, allowing us to better manage and utilize our customer data. In short, Thynk.cloud has had a significant positive impact on our operations, and we look forward to further collaboration and growth with this powerful platform. It helps us centralize customer data, improve team productivity, and increase ...

Project Manager

26 days ago

Verified

... We are currently in the implementation phase and seeing the power of the tool at this early stage and knowing how Thynk Event Management Software and Sales Management will transform our business is ...

Project Manager

26 days ago

Verified

... We are currently in the implementation phase and seeing the power of the tool at this early stage and knowing how Thynk Event Management Software and Sales Management will transform our business is ...

Project Manager

26 days ago

Verified

... We are currently in the implementation phase and seeing the power of the tool at this early stage and knowing how Thynk Event Management Software and Sales Management will transform our business is very exciting. We will no longer be pulling reports for days, it will take seconds! The teams representing our portfolio of eight international ...

Director of Sales & Leasing

1 months ago

Verified

... After an exhausting 18 months of researching new Event Management Software and Group Sales Management Software, we found everything we were looking for- even features we didn't know we needed- in ...

Director of Sales & Leasing

1 months ago

Verified

... After an exhausting 18 months of researching new Event Management Software and Group Sales Management Software, we found everything we were looking for- even features we didn't know we needed- in Thynk. Not only is Thynk event/sales management software, it's also a CRM. We had challenges with our last software with the lack of CRM, email integration, hotel room block integration, and the inability to track ...

Director of Sales & Leasing

1 months ago

Verified

... After an exhausting 18 months of researching new Event Management Software and Group Sales Management Software, we found everything we were looking for- even features we didn't know we needed- in Thynk. Not only is Thynk event/sales management software, it's also a CRM. We had challenges with our last software with the lack of CRM, email integration, hotel room block integration, and the inability to track changes within a booking. There was a constant fear of double booking as there was no inventory capability on conference rooms. Thynk is the only product on the market that addressed all of these needs with an updated, user friendly experience. Email reminder automation on deposit due payments, task reminders, call ...

Director of Sales & Leasing

1 months ago

Verified

... After an exhausting 18 months of researching new Event Management Software and Group Sales Management Software, we found everything we were looking for- even features we didn't know we needed- in Thynk. Not only is Thynk event/sales management software, it's also a CRM. We had challenges with our last software with the lack of CRM, email ...

Director of Sales & Leasing

1 months ago

Verified

... After an exhausting 18 months of researching new Event Management Software and Group Sales Management Software, we found everything we were looking for- even features we didn't know we needed- in Thynk. Not only is Thynk event/sales management software, it's also a CRM. We had challenges with our last software with the lack of CRM, email integration, hotel room block integration, and the inability to track changes within a booking. There was a constant fear of double booking as there was no inventory capability on conference rooms. Thynk is the only product on the market that addressed all of these needs with an updated, user friendly experience. Email reminder automation on deposit due payments, task reminders, call log, email log, and easy to read function diary/calendar has saved my sales team a significant amount of time and energy- allowing them to focus on what they are really here for: to sell and grow revenue. I can run reports on a daily, weekly, or monthly basis to hold my team accountable and to correlate bookings to market trends- and see if the time they are investing in certain segments is well spent. The onboarding process was certainly new to me- I have never implemented a new software program- but the team at Thynk was incredibly responsive, supportive, and helped guide me in the right direction with making decisions that would impact revenue tracking, accounting, market segments, etc. Now that we have been live with Thynk for a few months, we are only beginning to see how far this software will take us- not only in time savings, but also in revenue generation and lead tracking. I am excited to see the future growth of Thynk- there is ALWAYS something new and releases are frequent. As Thynk grows in the Event Management Software and Group Sales Management Software, the success of my team will grow with them. The BEO/Contract/Proposal/Invoicing is visually appealing and customizable- we have made a few changes to layout and the team has been quick to respond and make these changes available. All in all- it's the best software that fits all of our resort needs. We have multiple ...

Director of Sales & Leasing

1 months ago

Verified

... After an exhausting 18 months of researching new Event Management Software and Group Sales Management Software, we found everything we were looking for- even features we didn't know we needed- in Thynk. Not only is Thynk event/sales management software, it's also a CRM. We had challenges with our last software with the lack of CRM, email integration, hotel room block integration, and the inability to track changes within a booking. There was a constant fear of double booking as there was no inventory capability on conference rooms. Thynk is the only product on the market that addressed all of these needs with an updated, user friendly experience. Email reminder automation on deposit due payments, task reminders, call log, email log, and easy to read function diary/calendar has saved my sales team a significant amount of time and energy- allowing them to focus on what they are really here for: to sell and grow revenue. I can run reports on a daily, weekly, or monthly basis to hold my team accountable and to correlate bookings to market trends- and see if the time they are investing in certain segments is well spent. The onboarding process was certainly new to me- I have never implemented a new software program- but the team at Thynk was incredibly responsive, supportive, and helped guide me in the right direction with making decisions that would impact revenue tracking, accounting, market segments, etc. Now that we have been live with Thynk for a few months, we are only beginning to see how far this software will take us- not only in time savings, but also in revenue generation and lead tracking. I am excited to see the future growth of Thynk- there is ALWAYS something new and releases are frequent. As Thynk grows in the Event Management Software and Group Sales Management Software, the success of my team will grow with them. The BEO/Contract/Proposal/Invoicing is visually appealing and customizable- we have made a few changes to layout and the team has been quick to respond and make these changes available. All in all- it's the best software that fits all of our resort needs. We have multiple ...

Director of Sales & Leasing

1 months ago

Verified

... After an exhausting 18 months of researching new Event Management Software and Group Sales Management Software, we found everything we were looking for- even features we didn't know we needed- in Thynk. Not only is Thynk event/sales management software, it's also a CRM. We had challenges with our last software with the lack of CRM, email integration, hotel room block integration, and the inability to track changes within a booking. There was a constant fear of double booking as there was no inventory capability on conference ...

Director of Sales & Leasing

1 months ago

Verified

... After an exhausting 18 months of researching new Event Management Software and Group Sales Management Software, we found everything we were looking for- even features we didn't know we needed- in Thynk. Not only is Thynk event/sales management software, it's also a CRM. We had challenges with our last software with the lack of CRM, email integration, hotel room block integration, and the inability to track changes within a booking. There was a constant fear of double booking as there was no inventory ...

Booking office manager

1 months ago

Verified

... This systems allows us to save so much time and helps us to focus more on sales and revenue and improve customers experiences Also info to be shared internally is very easy to retrieve ...

Booking office manager

1 months ago

Verified

... This systems allows us to save so much time and helps us to focus more on sales and revenue and improve customers experiences Also info to be shared internally is very easy to retrieve ...

Booking office manager

1 months ago

Verified

... This systems allows us to save so much time and helps us to focus more on sales and revenue and improve customers experiences Also info to be shared internally is very easy to retrieve ...

Sales Coordinator

12 months ago

Verified

... Create the proposal by system, can highlights to important by change the color, can export the report with excel, easy to search anything. ...

Sales Coordinator

12 months ago

Verified

... Create the proposal by system, can highlights to important by change the color, can export the report with excel, easy to search anything. ...

Sales Coordinator

12 months ago

Verified

... Create the proposal by system, can highlights to important by change the color, can export the report with excel, easy to search anything. ...

GM

1 months ago

Verified

... Navigation and handling are quiet simple and logic; would be happy to use it right now, but system is not available in our company yet. ...

GM

1 months ago

Verified

... Navigation and handling are quiet simple and logic; would be happy to use it right now, but system is not available in our company yet. ...

GM

1 months ago

Verified

... Navigation and handling are quiet simple and logic; would be happy to use it right now, but system is not available in our company yet. ...

GM

1 months ago

Verified

... Navigation and handling are quiet simple and logic; would be happy to use it right now, but system is not available in our company yet. ...

Sales Manager

6 months ago

Verified

... Mostly the overall details that are simple and covered in a short and clear videos with no complications. the quizzes are as example. ...

Sales Manager

6 months ago

Verified

... Mostly the overall details that are simple and covered in a short and clear videos with no complications. the quizzes are as example. ...

Sales Manager

6 months ago

Verified

... Mostly the overall details that are simple and covered in a short and clear videos with no complications. the quizzes are as example. ...

Sales Manager

6 months ago

Verified

... Add more pictures and explanations via examples where everyone can easily remember and use what they learned in action and on field. ...

Sales Manager

6 months ago

Verified

... Add more pictures and explanations via examples where everyone can easily remember and use what they learned in action and on field. ...

Direktor Global Distribution &Systems

3 months ago

Verified

... We use THYNK in conjunction with the Mews PMS and have already rolled out the first hotels. What we really appreciate about this Event Management Software is the wealth of functions for almost every ...

Direktor Global Distribution &Systems

3 months ago

Verified

... We use THYNK in conjunction with the Mews PMS and have already rolled out the first hotels. What we really appreciate about this Event Management Software is the wealth of functions for almost every use case and issue in our sales organization and the operational departments in the hotels. In addition, the team is extremely committed and flexible, so we have been able to solve almost every challenge so far. The prepared dashboards for detailed reporting are very comprehensive ...

Direktor Global Distribution &Systems

3 months ago

Verified

... No system solution is really able to fully cover all eventualities, you have to accept that. Compared to a fully natively integrated solution, there will always be specific requirements that are not, ...

Direktor Global Distribution &Systems

3 months ago

Verified

... We use THYNK in conjunction with the Mews PMS and have already rolled out the first hotels. What we really appreciate about this Event Management Software is the wealth of functions for almost every use case and issue in our sales organization and the operational ...

CRM Project manager

2 months ago

Verified

... Thynk provided us with a real CRM, with all the Salesforce basics and more. Centrale sales team can track their activity with their contacts, and push Requests directly to our properties in just one ...

CRM Project manager

2 months ago

Verified

... The Community would benefit from having more users actively discussing together, to exchange tips and best practices. The Analytics Dashboards are very rich, it would be helpful to have some help ...

CRM Project manager

2 months ago

Verified

... Excellent software for both our central and onsite sales teams! ...

CRM Project manager

2 months ago

Verified

... Excellent software for both our central and onsite sales teams! ...

Meetings & Events Supervisor

2 months ago

Verified

... I hate that the customer service always just corrects mistakes or faults, without telling us what the problem was or how er can fix it. There's lots of small "construction sites" we have to ...

Meetings & Events Supervisor

2 months ago

Verified

... I hate that the customer service always just corrects mistakes or faults, without telling us what the problem was or how er can fix it. There's lots of small "construction sites" we have to ...

Meetings & Events Supervisor

2 months ago

Verified

... I love how easily changes can be applied, dates can be changed, information can be found and just the user-friendly layout in general. I really like how easily we can adapt changes really quickly and ...

Salesforce Inhouse Consultant

1 months ago

Verified

... Thynk offers a really modern solution for event management and hotel sales. The solution can be interfaced with a wide range of external software solutions and the entire solution is really well though out. It is scalable and will keep on growing and improving. It is a pretty intuitive to use solution. The customer's needs are heard and will be taken into account when it comes to further developments. For example, regular calls with the Product and University team are offered where planned developments or certain topics are presented and discussed directly with all interested customers. As it is build on the Salesforce ...

Salesforce Consultant/Administrator

1 months ago

Verified

... Tech driven professionals with a huge experience in hotel business. The solution is well thought through and very flexible for customization. The solution can be interfaced with many other software solutions. Very friendly staff with a lot of patience. They always have an open ear for improvement suggestions. Improvements/developments are released very often. The Thynk it through session (topic based feedback and improvement talks) with their customers are very professional. The Thynk university helps a lot to understand the solution and to train the users in specific topics. As the solution is based on Salesforce we can benefit also from all Salesforce releases. The usage of the solution is very intuitive. The reporting solutions and analytic Dashboard are outstanding ...

Salesforce Consultant/Administrator

1 months ago

Verified

... Great solution with huge growth potential for the Hotel industry! ...

Salesforce Consultant/Administrator

1 months ago

Verified

... Tech driven professionals with a huge experience in hotel business. The solution is well thought through and very flexible for customization. The solution can be interfaced with many other software ...

Salesforce Consultant/Administrator

1 months ago

Verified

... Tech driven professionals with a huge experience in hotel business. The solution is well thought through and very flexible for customization. The solution can be interfaced with many other software solutions. Very friendly staff with a lot of patience. They always have an open ear for improvement suggestions. Improvements/developments are released very often. The Thynk it through session (topic based feedback and improvement talks) with their customers are very professional. The Thynk university helps a lot to understand the solution and to train the users in specific topics. As the solution is based on Salesforce we can benefit also from all Salesforce releases. The usage of the solution is very intuitive. The reporting solutions and analytic Dashboard are outstanding ...

Salesforce Administrator / Inhouse Consultant

1 months ago

Verified

... Cross-departmental, collaborative cooperation through interface to the hotel management system and the resulting available collection and evaluation of data to align the entire organization in the ...

Director of Sales MICE

1 months ago

Verified

... Intuitive use of the tool Intuitive use of the tool Allows easy and quick access to all our contacts, commercial activities at the GSO level. ...

Director of Meetings & Events

1 months ago

Verified

... THYNK - designed to use ...

Director of Meetings & Events

1 months ago

Verified

... Connectivity would be the topic that still needs a lot improvment. Wheter is it is existing connectivity or additional ones. ...

General Manager

1 months ago

Verified

... Best program ...

General Manager

1 months ago

Verified

... I don't really have any specifics. Except that some actions are sometimes a bit cumbersome, but very happy with the program. ...

General Manager

1 months ago

Verified

... Best program ...

Director of Revenue

1 months ago

Verified

... Easy to use and lots of features to customize ...

Director of Revenue

1 months ago

Verified

... Easy to use and lots of features to customize ...

Business Development Manager

1 months ago

Verified

... It is user friendly and the CRM component works very well for the sales department. We do work for many locations and it is good that we share the same database. ...

Business Development Manager

1 months ago

Verified

... It is difficult to delete client profiles that are duplicate. Would be great if we could do that ourselves. ...

Regional Director of Brand Performance

1 months ago

Verified

... Thynk has been a game-changer for our organization, playing a pivotal role in centralizing customer data, streamlining communication, and enhancing relationship management. Its robust capabilities have significantly boosted our sales team's productivity by delivering actionable insights and providing efficient tools for managing ...

Regional Director of Brand Performance

1 months ago

Verified

... As with the implementation of any new CRM tool, initial teething problems between various integrated systems are not uncommon. However, Thynk has demonstrated exceptional responsiveness and a ...

Group F&B Manager

1 months ago

Verified

... The ability to use one platform being Thynk, to complete all functions previously required to be done on various platforms. The integration functionality and efficiencies thereof just made it so much ...

Group F&B Manager

1 months ago

Verified

... The ability to use one platform being Thynk, to complete all functions previously required to be done on various platforms. The integration functionality and efficiencies thereof just made it so much ...

Group F&B Manager

1 months ago

Verified

... The ability to use one platform being Thynk, to complete all functions previously required to be done on various platforms. The integration functionality and efficiencies thereof just made it so much ...

G&C Manager

1 months ago

Verified

... I like that you are able to use one system to check accommodation and venue availability and that all the CRM information is updated in the system as well. The function diary is quite useful as well ...

G&C Manager

1 months ago

Verified

... I like that you are able to use one system to check accommodation and venue availability and that all the CRM information is updated in the system as well. The function diary is quite useful as well ...

Head of Technology

1 months ago

Verified

... A complete Hotel Sales Customer relationship management platform. ...

Head of Technology

1 months ago

Verified

... A complete Hotel Sales Customer relationship management platform. ...

Head of Technology

1 months ago

Verified

... Effective management of hotel company and travel agent accounts, along with fostering strong relationships across the entire hotel portfolio, has proven to be a key driver of business success. Providing high level visibility into account production, lead generation, and ongoing activities has delivered significant value, offering actionable insights for better decision-making. Most importantly, the seamless automation of contracting and commercial ...

Head of Technology

1 months ago

Verified

... Better digital adaption capabilities for the platform. Wanted users to start with the platform with minimal effort in learning all controls and process. Better visibility of control points and check which will allow data integration layer visuality understanding accounts and stay data flow between hotel systems and sales systems. AI full in action for enquiry handling, lead management and escalations. Better digital adaption capabilities for the platform. Wanted users to start with the platform with minimal effort in learning all controls and process. Better visibility of control points and check which will allow data integration layer visuality understanding accounts and stay data flow between hotel systems and sales systems. AI Einstein ...

Head of Technology

1 months ago

Verified

... Better digital adaption capabilities for the platform. Wanted users to start with the platform with minimal effort in learning all controls and process. Better visibility of control points and check which will allow data integration layer visuality understanding accounts and stay data flow between hotel systems and sales systems. AI ...

Central Events Manager

1 months ago

Verified

... We have been using Salesforce for 2 years and we have faced a number of challenges along the way. It can be fantastic platform but has its flaws. ...

Central Events Manager

1 months ago

Verified

... I do like salesforce as a platform for the emails communications, invoices, finance section, function packs, reports and function diary. ...

Central Events Manager

1 months ago

Verified

... I do like salesforce as a platform for the emails communications, invoices, finance section, function packs, reports and function diary. ...

Central Events Manager

1 months ago

Verified

... I feel there are a number of items which could be improved. We have items such as property availability (I don't think this would work for us in the long run either). Very long winded with having to ...

Central Events Manager

1 months ago

Verified

... I feel there are a number of items which could be improved. We have items such as property availability (I don't think this would work for us in the long run either). Very long winded with having to use 'meeting room' or 'F&B location' just to add a event overview line. This creates extra steps within the work. Invoicing ...

Central Events Manager

1 months ago

Verified

... I do like salesforce as a platform for the emails communications, invoices, finance section, function packs, reports and function diary. ...

Central Events Manager

1 months ago

Verified

... I do like salesforce as a platform for the emails communications, invoices, finance section, function packs, reports and function diary. ...

Central Events Manager

1 months ago

Verified

... We have been using Salesforce for 2 years and we have faced a number of challenges along the way. It can be fantastic platform but has its flaws. ...

Central Events Manager

1 months ago

Verified

... We have been using Salesforce for 2 years and we have faced a number of challenges along the way. It can be fantastic platform but has its flaws. ...

Central Events Coordinator

1 months ago

Verified

... Lots of aspects stop working quite often and this impacts selling and revenue for us; the linking with other systems often stops working and again impacts business; not able to view bedrooms ...

Central Events Coordinator

1 months ago

Verified

... Lots of aspects stop working quite often and this impacts selling and revenue for us; the linking with other systems often stops working and again impacts business; not able to view bedrooms availability when we were promised this at the start; you can't change ...

Central Events Coordinator

1 months ago

Verified

... Lots of aspects stop working quite often and this impacts selling and revenue for us; the linking with other systems often stops working and again impacts business; not able to view bedrooms availability when we were promised this at the start; you can't change numbers in multi-edit; changing ...

Central Events Coordinator

1 months ago

Verified

... The ability to pull proposals for event enquiry; clear function diary; nicely laid out function sheet; pulling reports; client management side where you can see past and future bookings as well as ...

Central Events Coordinator

1 months ago

Verified

... Lots of aspects stop working quite often and this impacts selling and revenue for us; the linking with other systems often stops working and again impacts business; not able to view bedrooms ...

Central Events Coordinator

1 months ago

Verified

... Lots of aspects stop working quite often and this impacts selling and revenue for us; the linking with other systems often stops working and again impacts business; not able to view bedrooms availability when we were promised this at the start; you can't change numbers in multi ...

Central Events Coordinator

1 months ago

Verified

... The ability to pull proposals for event enquiry; clear function diary; nicely laid out function sheet; pulling reports; client management side where you can see past and future bookings as well as ...

Central Events Coordinator

1 months ago

Verified

... The ability to pull proposals for event enquiry; clear function diary; nicely laid out function sheet; pulling reports; client management side where you can see past and future bookings as well as ...

Sales assistant

1 months ago

Verified

... If you put a booking to closed you can not put it back to proposal submitted and If I make a view it does not show more than 2000 contacts. ...

Sales assistant

1 months ago

Verified

... If you put a booking to closed you can not put it back to proposal submitted and If I make a view it does not show more than 2000 contacts. ...

Sales assistant

1 months ago

Verified

... If you put a booking to closed you can not put it back to proposal submitted and If I make a view it does not show more than 2000 contacts. ...

Sales assistant

1 months ago

Verified

... If you put a booking to closed you can not put it back to proposal submitted and If I make a view it does not show more than 2000 contacts. ...

Sales assistant

1 months ago

Verified

... If you put a booking to closed you can not put it back to proposal submitted and If I make a view it does not show more than 2000 contacts. ...

Sales assistant

1 months ago

Verified

... If you put a booking to closed you can not put it back to proposal submitted and If I make a view it does not show more than 2000 contacts. ...

Sales assistant

1 months ago

Verified

... If you put a booking to closed you can not put it back to proposal submitted and If I make a view it does not show more than 2000 contacts. ...

Data management

1 months ago

Verified

... Efficient and Custom-Tailored ...

Data management

1 months ago

Verified

... In particular, the Hotel CRM & Email Marketing products by Thynk are integrated seamlessly with both PMS and POS systems for real-time synchronization, enabling significant productivity boosts across operations. This seamless integration ensures that all data is accurate and accessible, reducing errors and improving workflow efficiency. The user-friendly infrastructure, combined with Salesforce’s robust capabilities, has become a key asset for managing customer interactions and marketing campaigns. Additionally, the dynamic reporting tools and interactive ...

Data management

1 months ago

Verified

... In particular, the Hotel CRM & Email Marketing products by Thynk are integrated seamlessly with both PMS and POS systems for real-time synchronization, enabling significant productivity boosts across operations. This seamless integration ensures that all data is accurate and accessible, reducing errors and improving workflow efficiency. The user-friendly infrastructure, combined with Salesforce’s robust capabilities, has become a key asset for managing customer interactions and marketing campaigns. Additionally, the dynamic reporting tools and interactive dashboards provide actionable insights that allow teams to track performance, analyze trends, and optimize strategies with ease. The centralization and mobility of operations, along with these reporting features, truly set Thynk apart from competitors. These tools have simplified ...

Data management

1 months ago

Verified

... Efficient and Custom-Tailored ...

Data management

1 months ago

Verified

... In particular, the Hotel CRM & Email Marketing products by Thynk are integrated seamlessly with both PMS and POS systems for real-time synchronization, enabling significant productivity boosts across operations. This seamless integration ensures that all data is accurate and accessible, reducing errors and improving workflow efficiency. The user-friendly infrastructure, combined with Salesforce’s robust capabilities, has become a key asset for managing customer interactions and marketing campaigns. Additionally, the dynamic reporting tools and interactive dashboards provide actionable insights that allow teams to track performance, analyze trends, and optimize strategies with ease. The centralization and mobility of operations, along with these reporting features, truly set Thynk apart from competitors. These tools have simplified decision ...

Director of Sales

1 months ago

Verified

... Easy to use and nice look & feel Extensive reports system to build, flexible company and great support! (onboarding phase). ...

Director of Sales

1 months ago

Verified

... Sharing more best practices to optimally use the product and case studies. See how other hotels work with the product. ...

Director of Sales

1 months ago

Verified

... Easy to use and nice look & feel Extensive reports system to build, flexible company and great support! (onboarding phase). ...

CPO

1 months ago

Verified

... I like the way we can customize our templates. The deepth of the analytics and the speed of the tool ...

CPO

1 months ago

Verified

... Great tool! ...

CPO

1 months ago

Verified

... I like the way we can customize our templates. The deepth of the analytics and the speed of the tool ...

Sales Manager

1 months ago

Verified

... The reports: Not easy to create we have to export in excel and retreat the document its very long. ...

Sales Manager

1 months ago

Verified

... The reports: Not easy to create we have to export in excel and retreat the document its very long. ...

Sales Manager

1 months ago

Verified

... Easy to enter our day to day sales activity : Phoning, emailing, resume of a sales call, relance person to recontact in a precise date. ...

Sales Manager

1 months ago

Verified

... The reports: Not easy to create we have to export in excel and retreat the document its very long. ...

Project Manager

26 days ago

Verified

... Contact details need to be integrated with Opera. Event Management - adding menus seems to be a copy and pasta best practice. I feel its easy to miss adding a function space which could add huge ...

Project Manager

26 days ago

Verified

... Contact details need to be integrated with Opera. Event Management - adding menus seems to be a copy and pasta best practice. I feel its easy to miss adding a function space which could add huge ...

Project Manager

26 days ago

Verified

... Contact details need to be integrated with Opera. Event Management - adding menus seems to be a copy and pasta best practice. I feel its easy to miss adding a function space which could add huge ...

Director of Sales & Leasing

1 months ago

Verified

... After an exhausting 18 months of researching new Event Management Software and Group Sales Management Software, we found everything we were looking for- even features we didn't know we needed- in Thynk. Not only is Thynk event/sales management software, it's also a CRM. We had challenges with our last software with the lack of CRM, email integration, hotel room block integration, and the inability to track changes within a booking. There was a constant fear of double booking as there was no inventory capability on conference rooms. Thynk is the only product on the market that addressed all of these needs with an updated, user friendly experience. Email reminder automation on deposit due payments, task reminders, call log, email log, and easy to read function diary/calendar has saved my sales team a significant amount of time and energy- allowing them to focus on what they are really here for: to sell and grow revenue. I can run reports on a daily, weekly, or monthly basis to hold my team accountable and to correlate bookings to market trends- and see if the time they are investing in certain segments is well spent. The onboarding process was certainly new to me- I have never implemented a new software program- but the team at Thynk was incredibly responsive, supportive, and helped guide me in the right direction with making decisions that would impact revenue tracking, accounting, market segments, etc. Now that we have been live with Thynk for a few months, we are only beginning to see how far this software will take us- not only in time savings, but also in revenue generation and lead tracking. I am excited to see the future growth of Thynk- there is ALWAYS something new and releases are frequent. As Thynk grows in the Event Management Software and Group Sales Management Software, the success of my team will grow with them. The BEO/Contract/Proposal/Invoicing is visually appealing and customizable ...

Director of Sales & Leasing

1 months ago

Verified

... After an exhausting 18 months of researching new Event Management Software and Group Sales Management Software, we found everything we were looking for- even features we didn't know we needed- in Thynk. Not only is Thynk event/sales management software, it's also a CRM. We had challenges with our last software with the lack of CRM, email integration, hotel room block integration, and the inability to track changes within a booking. There was a constant fear of double booking as there was no inventory capability on conference rooms. Thynk is the only product on the market that addressed all of these needs with an updated, user friendly experience. Email reminder automation on deposit due payments, task reminders, call log, email log, and easy to read function diary/calendar has saved my sales team a significant amount of time and energy- allowing them to focus on what they are really here for: to sell and grow revenue. I can run reports on a daily, weekly, or monthly basis to hold my team accountable and to correlate bookings to market trends- and see if the time they are investing in certain segments is well spent. The onboarding process was certainly new to me- I have never implemented a new software program- but the team at Thynk was incredibly responsive, supportive, and helped guide me in the right direction with making decisions that would impact revenue tracking, accounting, market segments, etc. Now that we have been live with Thynk for a few months, we are only beginning to see how far this software will take us- not only in time savings, but also in revenue generation and lead tracking. I am excited to see the future growth of Thynk- there is ALWAYS something new and releases are frequent. As Thynk grows in the Event Management Software and Group Sales Management Software, the success of my team will grow with them. The BEO/Contract/Proposal/Invoicing is visually appealing and customizable ...

Booking office manager

1 months ago

Verified

... I would love to have the colors in rooms-availibilty to be removed , it is not neccesary to have this ...

Booking office manager

1 months ago

Verified

... I would love to have the colors in rooms-availibilty to be removed , it is not neccesary to have this ...

Booking office manager

1 months ago

Verified

... I would love to have the colors in rooms-availibilty to be removed , it is not neccesary to have this ...

GM

1 months ago

Verified

... Navigation and handling are quiet simple and logic; would be happy to use it right now, but system is not available in our company yet. ...

GM

1 months ago

Verified

... Navigation and handling are quiet simple and logic; would be happy to use it right now, but system is not available in our company yet. ...

Sales Manager

6 months ago

Verified

... Mostly the overall details that are simple and covered in a short and clear videos with no complications. the quizzes are as example. ...

Sales Manager

6 months ago

Verified

... Mostly the overall details that are simple and covered in a short and clear videos with no complications. the quizzes are as example. ...

Direktor Global Distribution &Systems

3 months ago

Verified

... No system solution is really able to fully cover all eventualities, you have to accept that. Compared to a fully natively integrated solution, there will always be specific requirements that are not, or at least not ideally, solved by an API. For users who have previously used a complete solution, this takes some getting used to, because the complexity of using two independent systems should not be underestimated. I would like to mention two points that could be improved in the future: 1) More clarity - the system has a wealth of options and functions and the challenge is not to lose track. This also applies to the configuration of the application ...

Direktor Global Distribution &Systems

3 months ago

Verified

... We use THYNK in conjunction with the Mews PMS and have already rolled out the first hotels. What we really appreciate about this Event Management Software is the wealth of functions for almost every ...

Direktor Global Distribution &Systems

3 months ago

Verified

... No system solution is really able to fully cover all eventualities, you have to accept that. Compared to a fully natively integrated solution, there will always be specific requirements that are not, or at least not ideally, solved by an API. For users who have previously used a complete solution, this takes some getting used to, because the complexity ...

Direktor Global Distribution &Systems

3 months ago

Verified

... No system solution is really able to fully cover all eventualities, you have to accept that. Compared to a fully natively integrated solution, there will always be specific requirements that are not, or at least not ideally, solved by an API. For users who have previously used a complete solution, this takes some getting used to, because the complexity of using two independent systems should not be underestimated. I would like to mention two points that could be improved in the future: 1) More clarity - the system has a wealth of options and functions and the challenge is not to lose track. This also applies to the configuration ...

CRM Project manager

2 months ago

Verified

... Thynk provided us with a real CRM, with all the Salesforce basics and more. Centrale sales team can track their activity with their contacts, and push Requests directly to our properties in just one click. On the Event Management side, the UX is intuitive ...

CRM Project manager

2 months ago

Verified

... Thynk provided us with a real CRM, with all the Salesforce basics and more. Centrale sales team can track their activity with their contacts, and push Requests directly to our properties in just one click ...

Salesforce Inhouse Consultant

1 months ago

Verified

... Thynk offers a really modern solution for event management and hotel sales. The solution can be interfaced with a wide range of external software solutions and the entire solution is really well though out. It is scalable and will keep on growing and improving. It is a pretty ...

Salesforce Consultant/Administrator

1 months ago

Verified

... Tech driven professionals with a huge experience in hotel business. The solution is well thought through and very flexible for customization. The solution can be interfaced with many other software solutions. Very friendly staff with a lot of patience. They always have an open ear for improvement suggestions. Improvements/developments are released very often. The Thynk it through session (topic based feedback and improvement talks) with their customers are very professional. The Thynk university helps a lot to understand the solution and to train the users in specific topics. As the solution is based on Salesforce we can benefit also from all Salesforce releases. The usage of the solution is very intuitive ...

General Manager

1 months ago

Verified

... I am very happy with the functionality of the program. - Works easily and quickly - program is clear and efficient - all in 1. ...

General Manager

1 months ago

Verified

... Best program ...

Director of Revenue

1 months ago

Verified

... Connectivity with PMS Mews, the Multi property useage and flexibility to customize the tool. Easy to read and learn for new staff. ...

Regional Director of Brand Performance

1 months ago

Verified

... Thynk has been a game-changer for our organization, playing a pivotal role in centralizing customer data, streamlining communication, and enhancing relationship management. Its robust capabilities have significantly boosted our sales team's productivity by delivering actionable insights and providing efficient tools for managing customer interactions seamlessly. Moreover, the intuitive and user-friendly design of Thynk’s Event Management Software has been a substantial advantage for our larger MICE properties, simplifying the management of complex events. The ease ...

G&C Manager

1 months ago

Verified

... The rooming list functionality could be simplified especially when dealing with multiple hotels on one complex. Selecting the various event elements can also be simplified, with more of tick what you ...

G&C Manager

1 months ago

Verified

... The rooming list functionality could be simplified especially when dealing with multiple hotels on one complex. Selecting the various event elements can also be simplified, with more of tick what you ...

G&C Manager

1 months ago

Verified

... The rooming list functionality could be simplified especially when dealing with multiple hotels on one complex. Selecting the various event elements can also be simplified, with more of tick what you ...

Head of Technology

1 months ago

Verified

... Better digital adaption capabilities for the platform. Wanted users to start with the platform with minimal effort in learning all controls and process. Better visibility of control points and check ...

Head of Technology

1 months ago

Verified

... A complete Hotel Sales Customer relationship management platform. ...

Head of Technology

1 months ago

Verified

... Better digital adaption capabilities for the platform. Wanted users to start with the platform with minimal effort in learning all controls and process. Better visibility of control points and check ...

Head of Technology

1 months ago

Verified

... Effective management of hotel company and travel agent accounts, along with fostering strong relationships across the entire hotel portfolio, has proven to be a key driver of business success. Providing high level visibility into account production, lead generation, and ongoing activities has delivered significant value, offering actionable insights for better ...

Senior EventsCo-ordinator

1 months ago

Verified

... Great for capturing clients spend across all our properties and the ease of using the reporting tools. I like the look of the function sheets and ease of copying text into the fields. ...

Senior EventsCo-ordinator

1 months ago

Verified

... Great for capturing clients spend across all our properties and the ease of using the reporting tools. I like the look of the function sheets and ease of copying text into the fields. ...

Central Events Coordinator

1 months ago

Verified

... The ability to pull proposals for event enquiry; clear function diary; nicely laid out function sheet; pulling reports; client management side where you can see past and future bookings as well as ...

Central Events Coordinator

1 months ago

Verified

... Lots of aspects stop working quite often and this impacts selling and revenue for us; the linking with other systems often stops working and again impacts business; not able to view bedrooms availability when we were promised this at the start; you can't change numbers in multi-edit; changing times ...

Central Events Coordinator

1 months ago

Verified

... Lots of aspects stop working quite often and this impacts selling and revenue for us; the linking with other systems often stops working and again impacts business; not able to view bedrooms availability when we were promised this at the start; you can't change numbers in multi-edit; changing times and numbers is difficult ...

Sales assistant

1 months ago

Verified

... If you put a booking to closed you can not put it back to proposal submitted and If I make a view it does not show more than 2000 contacts. ...

Data management

1 months ago

Verified

... In particular, the Hotel CRM & Email Marketing products by Thynk are integrated seamlessly with both PMS and POS systems for real-time synchronization, enabling significant productivity boosts across operations. This seamless integration ensures that all data is accurate and accessible, reducing errors and improving workflow efficiency. The user ...

Data management

1 months ago

Verified

... Efficient and Custom-Tailored ...

Data management

1 months ago

Verified

... In particular, the Hotel CRM & Email Marketing products by Thynk are integrated seamlessly with both PMS and POS systems for real-time synchronization, enabling significant productivity boosts across operations. This seamless integration ensures that all data is accurate and accessible, reducing errors and improving workflow efficiency. The user-friendly infrastructure, combined with Salesforce’s robust capabilities, has become a key asset for managing customer interactions and marketing campaigns. Additionally, the dynamic reporting tools and interactive dashboards provide actionable insights that allow teams to track performance, analyze trends, and optimize strategies with ease. The centralization and mobility of operations, along with these reporting features, truly set Thynk apart from competitors. These tools have simplified decision-making, improved overall operational efficiency, and fostered better team collaboration across departments. There isn’t much to improve, but perhaps the speed of certain tasks could still be optimized. However, the platform is consistently evolving, with regular updates that enhance usability ...

Director of Sales

1 months ago

Verified

... Easy to use and nice look & feel Extensive reports system to build, flexible company and great support! (onboarding phase). ...

Sales Manager

1 months ago

Verified

... The reports: Not easy to create we have to export in excel and retreat the document its very long. ...

Sales Manager

1 months ago

Verified

... Review think ...

Project Manager

26 days ago

Verified

... Contact details need to be integrated with Opera. Event Management - adding menus seems to be a copy and pasta best practice. I feel its easy to miss adding a function space which could add huge ...

Project Manager

26 days ago

Verified

... Contact details need to be integrated with Opera. Event Management - adding menus seems to be a copy and pasta best practice. I feel its easy to miss adding a function space which could add huge ...