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Thynk Event Management
4.3 (62 REVIEWS)
HT Score
88 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Matti, Himanshu, Niki + 7 more experts recommend Thynk
Read RecommendationsThynk Event Management
Ranked 3 (out of 30) in Event Management Software
2024 Finalist
HotelTechAwards
Hoteliers voted Thynk as the #3 Event Management Software provider in the 2024 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldMeetings & Events Made Easy
88% recommended by 84 hotels
Rotana, Generator, Barrière & 81 others
What is Thynk?
Founded in 2019 | Headquarters in Paris (France) | 10 employees
Thynk Event Management is a comprehensive event and booking management software designed specifically for the hospitality industry. It seamlessly integrates with Property Management Systems (PMS) and Point of Sale (POS) systems, offering robust integration capabilities that enhance operational efficiency. By unifying profiles, inventory, and production data, Thynk makes it easier to manage and personalize guest experiences and services. Its flexibility for customization allows businesses to tailor the system to their specific needs, streamlining sales, operations, and invoicing processes. This results in increased revenue and enhanced customer satisfaction, making Thynk a valuable addition to any hotelier's toolkit.
Capabilities
Smart Event Sales Hub
Smart Event Sales Hub
Transform your sales process with a unified booking interface that seamlessly manages guest rooms, event spaces, and services. Close deals faster with dynamic, multi-language proposals and flexible pricing structures.
Space intelligence
Space intelligence
Master complex venue management with intelligent function diaries and multi-property capabilities. Optimize space utilization through dynamic tracking of combos and shared areas.
Service orchestration
Service orchestration
Seamlessly integrate and manage both in-house and third-party services through a comprehensive catalog. Create tailored event packages that perfectly align with client requirements.
Workflow automation
Workflow automation
Eliminate manual tasks with automated milestone tracking, document generation, and deadline management. Stay on top of deposits, follow-ups, and event progress effortlessly.
Team sync & control
Team sync & control
Keep sales and operations teams aligned through centralized communication and file management. Ensure consistent service delivery with standardized processes and real-time updates.
Document Automation
Document Automation
Generate professionally branded proposals, BEOs, and contracts automatically. Maintain consistency across all customer-facing documents while supporting multiple currencies and languages.
Features
Prospecting & Lead Gen
4/5 features
Inquiry Management
4/5 features
Proposal Management
4/5 features
Workflow Automation
4/5 features
Contracts & Approvals
4/5 features
Communication & Collaboration
4/5 features
Payments & Compliance
4/5 features
Attendee Management
4/5 features
Event Planning
4/5 features
Available Add-ons & Modules
Group Bookings
Event Management Software
Streamline booking for group rooms and track quantities throughout the entire booking lifecycle. Seamlessly integrate with your PMS, to get everything you need in one place.
Thynk Direct
Direct Booking Tools
Thynk Direct is our branded direct booking engine with real-time room and space availability, which can be seamlessly implemented on your website. Look beyond the rooms to maximize and repurpose the space and services you already have.
Thynk Analytics
Business Intelligence
We believe that data is your most valuable asset. Thynk provides actionable insights, enabling informed strategic decisions while enhancing personalization and process optimization. If needed, our platform integrates data from multiple systems.
Thynk Connect
Event Management Software
Say goodbye to tech silos. Thynk is powered by Connect, our industry-leading suite of integrations. We pull data from the PMS and POS, removing the barrier of fragmented information and ultimately empowering teams to delight customers.
Thynk Reviews Summary
Ease of Use
4.5/5
Customer Support
4.4/5
ROI
4.2/5
Implementation
4.3/5
Recommended by
Achievements
This vendor's trending score is rising, Thynk Event Management is the #2 most trending product in the Event Management Software category (out of 30) and the #55 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreThynk’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseHoteliers voted Thynk as the #3 Event Management Software provider in the 2024 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Thynk Pricing
Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
Get an Instant Price Estimate
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Thynk Case Studies
References
"Our partnership with Thynk.Cloud will be a game changer for our hotel teams, who have provided out-of-the-ordinary guest experiences with legacy technology. We will be raising the bar with Thynk!"
Dina Belon
President @
Staypineapple, An Iconic Hotel, The Loop Chicago
"Thynk was the first system that truly reflected our needs with a forward-thinking perspective on managing relationships in the hospitality space. It's not just a solution, it's a competitive advantage."
Guy Hutchinson
President & CEO @
Rotana Hotel Management Corporation PJSC
"Thynk is a platform that allows us to make better and faster decisions and be able to service our business clients and our customers in a way that we couldn't do before."
Alex Cisneros
CCO @
Mint House at 70 Pine – NYC
"The automated sales processes from outreach to invoicing have been streamlined with a 50% reduction in costs."
Robert Godwin
Founder & Managing Director @
Lamington Group
"Thynk's flexible and intuitive CRM solution has transformed our operations, empowering our teams to deliver exceptional guest experiences. Thynk serves as our core system, generating an impressive 30-40% of our sales."
Emmanuelle Anglade
Managing Director @
Groupe Lucien Barrière
"Thynk saves our team hours, and when it comes to sales work, we're getting rid of all the dull work and can focus on driving activity."
Florian Ultsch
Managing Director @
harry’s home hotel & apartments
"I have not seen anyone else providing what Thynk will give us now. The idea is fresh, the idea is great, and the ideas help us to organize ourselves."
Roland Elter
CCO & Managing Director @
Maritim Hotel
"Thynk is an excellent platform. If you are managing multiple properties or even a single property, it helps you manage your system and their efficiency. There is no other alternative."
Hassan Ahdab
President Hotel Operations @
Dur Hospitality Co
"Thynk is not merely unique—it's a transformative solution. With Thynk, we're not just keeping pace with industry trends; we're establishing new benchmarks."
Rene Balmer
General Manager @
Chatrium Hotel Riverside Bangkok
"Thynk benefits from the flexibility and solidity of Salesforce software, we could implement our most important business processes. Thanks to that and the reactivity of Thynk's teams, our Sales teams can focus on their work: propose wonderful events to our end customers."
Charlotte Charles
IT Project Manager @
Groupe Lucien Barrière
Featured Customers
Popularity by Segment
Size
2 | X-Small (1-9 room)
2 | Small (10-24 room)
15 | Medium (25-74 room)
42 | Large (75-199 room)
46 | X-Large (200+ room)
Country
17 | United States of America
17 | Germany
5 | United Kingdom
5 | United Arab Emirates
5 | France
4 | Austria
4 | Switzerland
4 | Netherlands
4 | Thailand
3 | Saudi Arabia
3 | South Africa
2 | Cape Verde
2 | Iraq
2 | Nigeria
1 | Kuwait
1 | Pakistan
1 | Bahrain
1 | Maldives
1 | Morocco
1 | Albania
1 | Vietnam
1 | Egypt
1 | Mauritius
1 | Jordan
1 | Belgium
Type
50 | Luxury Hotels
47 | City Center Hotels
39 | Airport/Conference Hotels
36 | Resorts
32 | Boutiques
32 | Branded Hotels
19 | Extended Stay & Serviced Apartments
17 | Bed & Breakfast & Inns
13 | Limited Service & Budget Hotels
11 | Hostels
6 | Casinos
2 | Vacation Rentals & Villas
Region
41 | Europe
17 | North America
14 | Middle East
9 | Africa
7 | Asia Pacific
Category
83 | Hotel Sales Software
62 | Event Management Software
19 | Hotel CRM & Email Marketing
More Products by Thynk
Hotelier Rating
Hoteliers say
NEW AI Review summary
Hoteliers like Thynk for its seamless integration with PMS and POS systems, significantly boosting productivity by centralizing data and enhancing workflow efficiency. Its real-time synchronization reduces errors and optimizes decision-making, ultimately streamlining operations and reducing manual effort. Additionally, its dynamic reporting tools and actionable insights empower hotel teams to improve customer experience, focus on revenue growth, and optimize marketing strategies efficiently.
AI-generated from the text of customer reviews
Looking for specific info?
10
Great tool!
CPO from 100 to 199 room Luxury Hotel in New York (United States of America)
Verified
1 days ago
I like the way we can customize our templates. The deepth of the analytics and the speed of the tool
United States of America
United States of America
CPO
Large Hotel
9
A great solution to support in driving more revenue and efficient communication
Director of Sales from 10 to 24 room in The Hague (Netherlands)
Verified
2 days ago
Easy to use and nice look & feel Extensive reports system to build, flexible company and great support! (onboarding phase).
Netherlands
Netherlands
Director of Sales
Small Hotel
10
Efficient and Custom-Tailored
Data management from 500+ room Luxury Hotel in Deauville (France)
Verified
2 days ago
In particular, the Hotel CRM & Email Marketing products by Thynk are integrated seamlessly with both PMS and POS systems for real-time synchronization, enabling significant productivity boosts across operations. This seamless integration ensures that all data is accurate and accessible, reducing errors and improving workflow efficiency. The...
France
France
Data management
X-Large Hotel
9
All good
Sales assistant from 200 to 499 room City Center Hotel in Darmstadt (Germany)
Verified
2 days ago
I like that Hotel and sales persons can support each other.Need to write less emails now I can use the system.
Germany
Germany
Sales assistant
X-Large Hotel
2
Potential to be great but many teething issues still
Central Events Coordinator from 50-74 room Luxury Hotel in New Milton (United Kingdom)
Verified
3 days ago
The ability to pull proposals for event enquiry; clear function diary; nicely laid out function sheet; pulling reports; client management side where you can see past and future bookings as well as linked email trails.
United Kingdom
United Kingdom
Central Events Coordinator
Medium Hotel
6
Events Review of Salesforce
Senior EventsCo-ordinator from 50-74 room Luxury Hotel in New Milton (United Kingdom)
Verified
3 days ago
Great for capturing clients spend across all our properties and the ease of using the reporting tools. I like the look of the function sheets and ease of copying text into the fields.
United Kingdom
United Kingdom
Senior EventsCo-ordinator
Medium Hotel
5
We have been using Salesforce for 2 years and we have faced a number of challenges along the way. It can be fantastic platform but has its flaws.
Central Events Manager from 50-74 room Luxury Hotel in New Milton (United Kingdom)
Verified
3 days ago
I do like salesforce as a platform for the emails communications, invoices, finance section, function packs, reports and function diary.
United Kingdom
United Kingdom
Central Events Manager
Medium Hotel
10
A complete Hotel Sales Customer relationship management platform.
Head of Technology from 200 to 499 room City Center Hotel in Baghdad (Iraq)
Verified
3 days ago
Effective management of hotel company and travel agent accounts, along with fostering strong relationships across the entire hotel portfolio, has proven to be a key driver of business success. Providing high level visibility into account production, lead generation, and ongoing activities has delivered significant value, offering actionable...
Iraq
Iraq
Head of Technology
X-Large Hotel
10
A solution that lives up to expectations.
Group Hotel & Resorts Executive from 100 to 199 room Casino in Kempton Park (South Africa)
Verified
3 days ago
From the day I started interacting with the management team at Thynk, I knew that this would be the solution for our business. Keeping the Salesforce functionality with having the venue management has taken us to another level.
South Africa
South Africa
Group Hotel & Resorts Executive
Large Hotel
10
Thynk Feedback
G&C Manager from 100 to 199 room Casino in Kempton Park (South Africa)
Verified
3 days ago
I like that you are able to use one system to check accommodation and venue availability and that all the CRM information is updated in the system as well. The function diary is quite useful as well as the reporting and data analytics.
South Africa
South Africa
G&C Manager
Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Thynk Event Management is an ideal solution for managing events of any size and shape, streamlining communication, boosting operational efficiency, and enabling the flexibility your customers need for their events.
Showing all answers to: "What does this product or service do well?"
Thynk Event Management is an ideal solution for managing events of any size and shape, streamlining communication, boosting operational efficiency, and enabling the flexibility your customers need for their events.
MeetingPackage has the mission of bringing M&E business online to ensure the live availability and prices are available to the customer on all channels. Thynk Event Management Software is one of the very few available s&c in the market that allows complete integration with the booking engine without any restriction. The connectivity setup is very simple and response from the system is super fast. From MeetingPackage perspective, Thynk Event Management Software is among handful of s&c system that allows all the functionality that our booking engine customer expects.
MYCE finally brings to the market an event management system that ticks all boxes. The system is cloud-based and highly intuïtive. All functions and features you'd expect from a Sales & Catering system are there.
The event management and group sales process at a hotel can be complicated, clunky and require involvement from a wide variety of teams across the facility. Thynk simplifies the approach on a modern platform and in a way that's easy and approachable for sales teams regardless of size or complexity. They can handle everything from initial lead to booking/holding the room block, to issuing the customer contract to sending the BEO to the events team.
Thynk.Cloud delivers a first class customer experience by delivering an ease of use platform that connects to several other applications within the organization. Through Salesforce integration and partnership, Thynk has an incredible opportunity in NA to capture significant market share within hospitality.
Question:
What differentiates this product or service from the competition?
Answer:
Thynk Event Management is a customizable Software-as-a-Service platform that offers multiple integrations, providing flexibility to meet customer needs and improve overall efficiency in operations and sales.
Showing all answers to: "What differentiates this product or service from the competition?"
Thynk Event Management is a customizable Software-as-a-Service platform that offers multiple integrations, providing flexibility to meet customer needs and improve overall efficiency in operations and sales.
All the features are available for partners via the APIs. The common and corner uses cases to achieve the full digitization of M&E can be achieved using the apis. The apis are fast and easy to use. Different configuration for different venues can be easily supported. webhook notificaitons are the key to success and Thynk has one of the best webhook notifications to ensure that updates to customer can be done in real time which improves the conversion.
The system is highly customizable and puts the user in charge. Apart from that MYCE is super easy to work with. Staff will not need lengthy training.
The system integrates with the top-rated cloud PMS's and is future-proof.
Thynk is built on a modern platform and can be purchased as a standalone platform, or incorporated within Salesforce. This important differentiation allows the customer to extend capabilities far beyond events and group sales, and begin leveraging the solution as a real single source of truth for hospitality companies.
Thynk.Cloud has a great technology platform and an even better customer service engine. Through seamless integration with Salesforce, our hospitality teams have an obvious partner to collaborate with in their go-to-market strategy.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Flexibility and integrations are a pivotal part of the overall success when considering suitable software for various business needs. It is essential to consider the whole customer journey from looking for services and booking the service to consuming the service. Thynk is a perfect example of a service that can be integrated into multiple other services creating value to the whole journey.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Flexibility and integrations are a pivotal part of the overall success when considering suitable software for various business needs. It is essential to consider the whole customer journey from looking for services and booking the service to consuming the service. Thynk is a perfect example of a service that can be integrated into multiple other services creating value to the whole journey.
If you want to generate more direct/indirect bookings via different channels and have better conversion that leads to more revenue than Thynk Event Management is the s&c of choice. It's open and allows integration with M&E CRS like MeetingPackage and will reduce the manual work for your sales/operational team and will allow them to concentrate on higher and more important events.
I'd recommend every hotelier considering a change in PMS / Event Management System to contact the MYCE team and request a demo to see for yourself how this modern, up to date system could impact the way of work for your hotel. It's the core of your Meetings & Events department, better make it a good one!
If you're using Salesforce you have two options. You can build this yourself and spend a fortune for an initial product that won't evolve unless you invest more capital, or you can use Thynk. You'll get more bang for your buck using an innovative platform like Thynk than anywhere else.
Based on the challenges that group sales teams face within the hospitality industry, Thynk is a logical solution because of it's ability to provide visibility into hotel operations, open bookings and more. The configuration and customization tools provide great benefit to these teams and event teams across hotel organizations.
Recommended by
Matti Rautanen
CMO
@
MeetingPackage
Himanshu Mittal
Chief Evangelist & Development Officer
@
MeetingPackage
Niki Van den Broeck
Head of Business Development
@
Get Into MoRe
TJ Christensen
CEO
@
BlueGator
Andrew Russo
Account Director
@
Salesforce
Matti Rautanen
CMO
@
MeetingPackage
Himanshu Mittal
Chief Evangelist & Development Officer
@
MeetingPackage
Niki Van den Broeck
Head of Business Development
@
Get Into MoRe
TJ Christensen
CEO
@
BlueGator
Andrew Russo
Account Director
@
Salesforce
Jennifer Shin
Senior Account Director
@
Salesforce
David Ganly
Director
@
hconnect
Jessica Hayes
President
@
Hayespitality
Sebastien Januskiewicz
Data Architect
@
hapicloud.io
Livia Zhang
ISV Partner Account Manager
@
Salesforce
Are you a consultant or vendor that recommends Thynk?
Leave a recommendation
Posts
Thynk
3 weeks ago
Thynk Announces Inclusion in Salesforce’s Agentforce Partner Network with Hospitality AI Sales Agent
Thynk
1 month ago
Thynk Announces Partnership with Cvent to Elevate Hospitality Sales through Next-Generation Integrations
Thynk
1 month ago
How Maritim is Revolutionizing Hospitality with Innovative Technology
Thynk
9 months ago
Hotel Tech to Elevate the Human Touch
Thynk
9 months ago
Launch of Thynk Direct: Introducing New Technology for Instant Booking in Hospitality
Thynk
1 year ago
How Corsendonk Hotels Simplified its Tech Stack to Improve the Customer Experience
Thynk
1 year ago
Thynk Establishes Asian Presence with Chatrium Hospitality Partnership
Thynk
1 year ago
How Harry's Home Streamline Operations and Boost Efficiencies with Thynk
Thynk
1 year ago
Thynk Strengthens Its Hospitality Cloud Platform with the Acquisition of 'Please ask m'
Thynk
1 year ago
Thynk Raises $13 Million of Series A Funding to Drive Innovation in Verticalized CRM for the Hospitality Industry
Thynk Integrations
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Support
Unverified
Thynk has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
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