Thynk Event Management
4.4 (42 REVIEWS)
HT Score
83 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Matti, TJ, Andrew + 6 more experts recommend Thynk
Read RecommendationsThynk Event Management
Ranked 3 (out of 30) in Event Management Software
2024 Finalist
HotelTechAwards
Hoteliers voted Thynk as the #3 Event Management Software provider in the 2024 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldMulti-property Groups & Events all-in-one solution powered by SALESFORCE
91% recommended by 58 hotels
Rotana, Postillon, Pandox & 55 others
What is Thynk?
Founded in 2019 | Headquarters in Paris (France) | 10 employees
Thynk Event Management is a comprehensive event and booking management software designed specifically for the hospitality industry. It seamlessly integrates with Property Management Systems (PMS) and Point of Sale (POS) systems, offering robust integration capabilities that enhance operational efficiency. By unifying profiles, inventory, and production data, Thynk makes it easier to manage and personalize guest experiences and services. Its flexibility for customization allows businesses to tailor the system to their specific needs, streamlining sales, operations, and invoicing processes. This results in increased revenue and enhanced customer satisfaction, making Thynk a valuable addition to any hotelier's toolkit.
Capabilities
Customizable Resource Calendar
Customizable Resource Calendar
Drag and drop events and monitor event status directly from the scheduler. All types of resources including Room, Transport, Equipment, and third parties services or equipment.
Custom Flexible Meeting Packages
Custom Flexible Meeting Packages
Pre-established packages with flexible pricing of some lines. List price management per property.
Branded Multi-Language Offers & Contracts
Branded Multi-Language Offers & Contracts
Fully dynamic offer and contract templates including header, footer, and images based on Word or PowerPoint. Share a layout across properties with specific visuals.
Complex VAT Management
Complex VAT Management
VAT per package line and product type. Subtotal per VAT types. Proforma and invoicing including and excluding VAT.
Multi-Pricing & Currency Management
Multi-Pricing & Currency Management
Handle multiple pricing rates, package agreements, and payments in various currencies from one central place.
Subcontractor Management
Subcontractor Management
Management of all third-party resources end-to-end, from scheduling, booking, to invoicing.
Features
Prospecting & Lead Gen
4/5 features
Inquiry Management
4/5 features
Proposal Management
4/5 features
Workflow Automation
4/5 features
Contracts & Approvals
4/5 features
Communication & Collaboration
4/5 features
Payments & Compliance
4/5 features
Attendee Management
4/5 features
Event Planning
4/5 features
Available Add-ons & Modules
Group Booking
Event Management Software
Leverage one centralized interface to manage internal booking processes.
Easily manage corporate rates, and track their performance against benchmarks.
Improve commission management and maintain control over rate agreements and customer discounts.
Flexible Packages
Event Management Software
Unlock the potential to manage a wide range of service packages, from MICE events to long stays, hometels, business blocks, F&B, entertainment, and third-party services.
Look beyond the rooms to maximize and repurpose the space and services you already have.
Multi-Property
Event Management Software
Enhance bookings through a centralized interface.
Simplify resource planning with multi-level views, and efficiently manage resources with our intuitive calendar.
Elevate your hospitality group's efficiency and maximize cross-selling opportunities.
Dynamic Proposal Production
Event Management Software
Generate timely RFP responses in just a few clicks, by designing custom proposals for any sales cycle.
Leverage fully dynamic and multi-language offer and contract templates in Word and PowerPoint.
Inquiry Management
Event Management Software
Distribute and manage requests within your portfolio.
Benefit from a central view of the activity of all your establishments.
Develop collaboration between the head office and the establishments.
Thynk Reviews Summary
Ease of Use
4.5/5
Customer Support
4.5/5
ROI
4.4/5
Implementation
4.5/5
Recommended by
Achievements
This vendor's trending score is rising, Thynk Event Management is the #6 most trending product in the Event Management Software category (out of 30) and the #262 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreThynk’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseHoteliers voted Thynk as the #3 Event Management Software provider in the 2024 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Thynk Pricing
Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
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References
"Let’s keep pushing the boundaries and deliver on what we know should be achievable, but with so many solutions simply isn't."
Alex Handley
Commercial Director @
room2 Southampton hometel
"Thynk has enabled us to make data-driven decisions, leveraging PMS and Sales & Catering data directly out of the platform. The creation of dashboards was easy and intuitive, I now always start my morning looking at my Thynk dashboards to set me up for the day."
Mark Struik
Commercial Director @
Postillion Hotel Utrecht Bunnik
"From an admin function, our reporting and KPI abilities are massive. We didn’t have the ability to report on sales performance the way we do now. Looking back, our old system was archaic, so it’s a huge step forward."
Robert Godwin
Managing Director @
Lamington Apartments - Hammersmith
"Let’s keep pushing the boundaries and deliver on what we know should be achievable, but with so many solutions simply isn't."
Alex Handley
Commercial Director @
room2 Southampton hometel
"Thynk has enabled us to make data-driven decisions, leveraging PMS and Sales & Catering data directly out of the platform. The creation of dashboards was easy and intuitive, I now always start my morning looking at my Thynk dashboards to set me up for the day."
Mark Struik
Commercial Director @
Postillion Hotel Utrecht Bunnik
"From an admin function, our reporting and KPI abilities are massive. We didn’t have the ability to report on sales performance the way we do now. Looking back, our old system was archaic, so it’s a huge step forward."
Robert Godwin
Managing Director @
Lamington Apartments - Hammersmith
Featured Customers
Popularity by Segment
Size
4 | X-Small (1-9 room)
1 | Small (10-24 room)
9 | Medium (25-74 room)
30 | Large (75-199 room)
26 | X-Large (200+ room)
Country
9 | United States of America
8 | Germany
5 | France
4 | Austria
4 | United Arab Emirates
3 | Thailand
3 | Switzerland
2 | Saudi Arabia
2 | United Kingdom
2 | Nigeria
2 | Netherlands
1 | Morocco
1 | Maldives
1 | Kuwait
1 | Belgium
1 | Albania
1 | Iraq
1 | Vietnam
1 | Egypt
1 | Cape Verde
Type
32 | City Center Hotels
27 | Luxury Hotels
24 | Branded Hotels
23 | Resorts
20 | Airport/Conference Hotels
19 | Boutiques
15 | Extended Stay & Serviced Apartments
11 | Bed & Breakfast & Inns
11 | Limited Service & Budget Hotels
4 | Casinos
2 | Vacation Rentals & Villas
1 | Hostels
Region
26 | Europe
9 | North America
9 | Middle East
5 | Asia Pacific
4 | Africa
Category
56 | Hotel Sales Software
42 | Event Management Software
2 | Hotel CRM & Email Marketing
More Products by Thynk
Hotelier Rating
Hoteliers say
NEW AI Review summary
Hoteliers like Thynk for its robust integration capabilities with PMS and POS systems, flexibility for customization, and comprehensive features that streamline event and booking management. The software significantly improves operational efficiency, resulting in increased revenue and enhanced customer experience. Some areas needing improvement are the complexity of certain features, lack of uniformity across the platform, and integration with specific external tools.
AI-generated from the text of customer reviews
Looking for specific info?
9
Nobody is perfect... But some are really close!
Direktor Global Distribution &Systems from 100 to 199 room Boutique in Bad Homburg (Germany)
Verified
4 days ago
We use THYNK in conjunction with the Mews PMS and have already rolled out the first hotels. What we really appreciate about this Event Management Software is the wealth of functions for almost every use case and issue in our sales organization and the operational departments in the hotels. In addition, the team is extremely committed and fl...
Germany
Germany
Direktor Global Distribution &Systems
Large Hotel
10
Sales Manager course review
Sales Manager from 200 to 499 room Bed & Breakfast & Inn in Riyadh (Saudi Arabia)
Verified
3 months ago
Mostly the overall details that are simple and covered in a short and clear videos with no complications. the quizzes are as example.
Saudi Arabia
Saudi Arabia
Sales Manager
X-Large Hotel
8
Nice tool!
GM from 100 to 199 room Luxury Hotel in Lubeck (Germany)
Verified
8 months ago
Navigation and handling are quiet simple and logic; would be happy to use it right now, but system is not available in our company yet.
Germany
Germany
GM
Large Hotel
10
Good lesson
Sales Coordinator from 500+ room City Center Hotel in (Thailand)
Verified
9 months ago
Create the proposal by system, can highlights to important by change the color, can export the report with excel, easy to search anything.
Thailand
Thailand
Sales Coordinator
X-Large Hotel
10
Constantly developing the dataware as per our requests and very easy to use!
Area director of sales from 500+ room Branded Hotel in Abu Dhabi (United Arab Emirates)
Verified
9 months ago
Always developing new reports, tools based on our request. All the information is a click away and very comprehensive. Great tool!
United Arab Emirates
United Arab Emirates
Area director of sales
X-Large Hotel
10
Everything you need from your reports, activity, performance database, in just one click away. Everything you need from your reports, activity, and performance database, is just one click away.
Sales Executive from 100 to 199 room Branded Hotel in Kuwait City (Kuwait)
Verified
10 months ago
Its's a friendly user platform, the amazing thing is that I could log and update my report and seeing how my performance/activity weekly.
Kuwait
Kuwait
Sales Executive
Large Hotel
8
User Freindly
Cluster Senior Sales Manager from 75-99 room Boutique in Villingili (Maldives)
Verified
10 months ago
Outlook Slider is a nice tool and I hope it can help us to improve by eliminating many of the tasks.
Maldives
Maldives
Cluster Senior Sales Manager
Large Hotel
9
Salesforce: Revolutionizing Business Efficiency and Customer Engagement Through Seamless CRM Solutions.
sales coordinator from 500+ room Branded Hotel in Abu Dhabi (United Arab Emirates)
Verified
10 months ago
Salesforce is a robust and versatile customer relationship management (CRM) platform that excels in streamlining business processes, fostering collaboration, and enhancing overall customer engagement.
United Arab Emirates
United Arab Emirates
sales coordinator
X-Large Hotel
10
My first impression
Reservation Manager from 200 to 499 room Branded Hotel in Agadir (Morocco)
Verified
10 months ago
Offers more structure so that networking between the various partners becomes faster and, above all, more effective .if everything is properly entered, you have a quick overview of all points and to do's that still need to be done
Morocco
Morocco
Reservation Manager
X-Large Hotel
10
very easy & friendly user platform.
Assistant Director of Sales from 200 to 499 room Branded Hotel in Riyadh (Saudi Arabia)
Verified
10 months ago
Accessibility you can even open it from your mobile. Tech. team who help you in any modification about the system.
Saudi Arabia
Saudi Arabia
Assistant Director of Sales
X-Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Thynk Event Management is an ideal solution for managing events of any size and shape, streamlining communication, boosting operational efficiency, and enabling the flexibility your customers need for their events.
Showing all answers to: "What does this product or service do well?"
Thynk Event Management is an ideal solution for managing events of any size and shape, streamlining communication, boosting operational efficiency, and enabling the flexibility your customers need for their events.
The event management and group sales process at a hotel can be complicated, clunky and require involvement from a wide variety of teams across the facility. Thynk simplifies the approach on a modern platform and in a way that's easy and approachable for sales teams regardless of size or complexity. They can handle everything from initial lead to booking/holding the room block, to issuing the customer contract to sending the BEO to the events team.
Thynk.Cloud delivers a first class customer experience by delivering an ease of use platform that connects to several other applications within the organization. Through Salesforce integration and partnership, Thynk has an incredible opportunity in NA to capture significant market share within hospitality.
Thynk.Cloud is the ultimate, modern and intuitive event and group sales management software. Built on the Salesforce platform, it brings all the benefits and value hotels and resorts need to move away from spreadsheets and outdated systems and truly have a full 360 view of the business. It is sophisticated and elegant, yet simple to use and flexible. Sales teams can spend less time manually searching for and compiling data and spending more time with customers and booking more events.
We have been working with Thynk for some time now. A highly skilled and responsive team on each engagement. Thynk is one of those companies who get hospitality. Integrating with Salesforce is not easy.
Question:
What differentiates this product or service from the competition?
Answer:
Thynk Event Management is a customizable Software-as-a-Service platform that offers multiple integrations, providing flexibility to meet customer needs and improve overall efficiency in operations and sales.
Showing all answers to: "What differentiates this product or service from the competition?"
Thynk Event Management is a customizable Software-as-a-Service platform that offers multiple integrations, providing flexibility to meet customer needs and improve overall efficiency in operations and sales.
Thynk is built on a modern platform and can be purchased as a standalone platform, or incorporated within Salesforce. This important differentiation allows the customer to extend capabilities far beyond events and group sales, and begin leveraging the solution as a real single source of truth for hospitality companies.
Thynk.Cloud has a great technology platform and an even better customer service engine. Through seamless integration with Salesforce, our hospitality teams have an obvious partner to collaborate with in their go-to-market strategy.
Because Thynk.Cloud is built on the Salesforce platform, it brings all the enterprise-class platform security and reliability of Salesforce with ease of integration, clean and modern UI, and extraordinary dashboards and reporting capabilities. The ability to easily integrate and report on data from 3rd party hotel systems is a big value hoteliers gain by partnering with Thynk.
Their willingness to adapt to changing situations. The customer service offered is better than expected, always quick to respond and resolve issues. Looking forward to working with the Thynk organisation and making the complex simple.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Flexibility and integrations are a pivotal part of the overall success when considering suitable software for various business needs. It is essential to consider the whole customer journey from looking for services and booking the service to consuming the service. Thynk is a perfect example of a service that can be integrated into multiple other services creating value to the whole journey.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Flexibility and integrations are a pivotal part of the overall success when considering suitable software for various business needs. It is essential to consider the whole customer journey from looking for services and booking the service to consuming the service. Thynk is a perfect example of a service that can be integrated into multiple other services creating value to the whole journey.
If you're using Salesforce you have two options. You can build this yourself and spend a fortune for an initial product that won't evolve unless you invest more capital, or you can use Thynk. You'll get more bang for your buck using an innovative platform like Thynk than anywhere else.
Based on the challenges that group sales teams face within the hospitality industry, Thynk is a logical solution because of it's ability to provide visibility into hotel operations, open bookings and more. The configuration and customization tools provide great benefit to these teams and event teams across hotel organizations.
If you are truly looking to improve your hotel business and set a foundation for success for the future on a scalable, modern, and powerful tool...take the time to see the product in action with their technical team in a demo and provide them with some use cases that are most challenging so they can show you how easy and powerful the platform could be for your business. Seeing is believing with Thynk!
If you are going to work with a Group Sales / Event Management solution then pick a vendor that knows the industry, has a skilled team and a great product that can deliver your expectations. Deploy with a vendor that can meet your expectations.
Recommended by
Matti Rautanen
CMO
@
MeetingPackage
TJ Christensen
CEO
@
BlueGator
Andrew Russo
Account Director
@
Salesforce
Jennifer Shin
Senior Account Director
@
Salesforce
David Ganly
Director
@
hconnect
Matti Rautanen
CMO
@
MeetingPackage
TJ Christensen
CEO
@
BlueGator
Andrew Russo
Account Director
@
Salesforce
Jennifer Shin
Senior Account Director
@
Salesforce
David Ganly
Director
@
hconnect
Jessica Hayes
President
@
Hayespitality
Sebastien Januskiewicz
Data Architect
@
hapicloud.io
Livia Zhang
ISV Partner Account Manager
@
Salesforce
Niki Van den Broeck
Head of Business Development
@
Get Into MoRe
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Posts
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Thynk Strengthens Its Hospitality Cloud Platform with the Acquisition of 'Please ask m'
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Thynk Raises $13 Million of Series A Funding to Drive Innovation in Verticalized CRM for the Hospitality Industry
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Support
Unverified
Thynk has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2024
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