The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 58 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Hogatex shines .
OpenHotel shines in ease of use and customer support , with exclusive features like Revenue management module and Payment processing.
Side-by-side ratings based on 58 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 0 | 58 |
After analyzing 58 verified reviews, Hogatex users most value its , while OpenHotel users highlight customer support, user-friendly pms, continuous updates and improvements. Click any theme to see what reviewers say.
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OpenHotel
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Customer Support
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User-friendly PMS
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Continuous Updates and Improvements
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Direct OTA Connections
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Reporting Capabilities
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Financial Processing
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Group Booking Tools
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Hogatex |
OpenHotel
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #25 36 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #39 11 reviews |
| Large (75-199 rooms) | — | #50 0 reviews |
| X-Large (200+ rooms) | — | #21 2 reviews |
By Property Type
| Segment | Hogatex |
OpenHotel
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| Boutique ▾ | — | #37 16 reviews |
| Luxury | — | #45 4 reviews |
| Branded / Chain ▾ | — | #28 9 reviews |
| Extended Stay | — | #43 2 reviews |
By Region
| Segment | Hogatex |
OpenHotel
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| North America ▾ | — | #14 54 reviews |
Choosing between Hogatex PMS and OpenHotel PMS hinges on your hotel’s specific needs. Hogatex offers a basic, no-frills property management solution, but it lacks detailed reviews, recent feedback, and integrations. OpenHotel, by contrast, is a highly-rated, feature-rich platform backed by hundreds of reviews and recent positive feedback, making it a more dependable choice for most hoteliers today. Do you want a simple system or a comprehensive one?
Both products aim to streamline hotel operations, but they do so differently. Hogatex provides core reservation management without advanced features, while OpenHotel includes channel management, revenue tools, and integrations. Which set of features aligns more closely with your operational priorities?
Finally, consider the support and user experience. Hogatex’s support and usability details are scarce, while OpenHotel’s reviews consistently praise their customer service and ease of use. Are you willing to compromise on support and modern features, or would you prefer a platform with proven satisfaction?
Hogatex PMS and OpenHotel PMS both target hotel management, but their capabilities and reputations diverge sharply. Hogatex is a minimal entry, lacking recent reviews, a support rating, or a broad feature set, making it difficult to assess its current effectiveness or reliability. OpenHotel, on the other hand, boasts over 57 recent reviews, with an overall rating of 4.81/5 and a customer support score of 4.82/5, indicating high satisfaction among users.
OpenHotel’s recent review volume and high ratings suggest it’s a trusted platform, especially for properties seeking comprehensive tools. Hogatex’s lack of recent data indicates it may be outdated or under-supported, raising questions about its suitability for hotels aiming for growth or modernization. Given these factors, does your hotel prioritize a proven, well-supported system?
Hogatex’s review scarcity and zero ratings mean your team risks adopting a platform with unknown functionality and support quality. Conversely, OpenHotel’s extensive review history and recent feedback provide confidence that your team will experience reliable performance and responsive support. Do you want to risk an unverified system versus adopting a proven solution?
If your hotel needs a full-featured, user-friendly PMS with integrated revenue management, channel management, and online booking capabilities, OpenHotel is the clear choice. Its comprehensive suite of 23 features, including a booking engine, guest profiles, and digital registration, positions it as a modern, all-in-one solution for small to mid-sized properties.
If, however, your team only requires a very basic reservation management system without the need for extensive integrations or advanced features, Hogatex might suffice. Still, the lack of recent reviews, support ratings, and feature details makes it risky to rely on Hogatex for core operations.
For hotels aiming to increase revenue, streamline management, and benefit from ongoing support and updates, OpenHotel’s platform aligns more closely with your goals. Is your hotel prepared to invest in a system with proven usability and broad functionality? Or does your team prefer a simple, potentially outdated solution?
OpenHotel’s user interface receives a 4.71/5 ease of use rating from reviews, with users describing it as intuitive and easy to navigate, especially for small to medium properties. Customers praise their onboarding process, which scores 4.61/5, and highlight how straightforward it is to manage reservations, groups, and rates with minimal training.
Hogatex, by contrast, has no available usability scores or recent reviews, suggesting it may lack modern UI design or current user feedback. Without user ratings or recent feedback, it’s difficult to confidently say Hogatex’s interface is user-friendly or that your team will adopt it quickly.
Edge: OpenHotel.
OpenHotel offers 23 distinct features, including channel management, revenue management, online booking, guest communication, digital registration, and more. These features are designed to meet the needs of modern hotels, making operations more efficient and guest experiences smoother.
Hogatex provides no additional features beyond basic reservation management, with no publicly available data on advanced capabilities. This significant gap indicates Hogatex cannot compete with OpenHotel’s breadth of tools and integrations.
Edge: OpenHotel.
OpenHotel’s reviews consistently praise their customer support, giving it a 4.82/5 rating. Users describe their support as responsive, personalized, and instrumental in ensuring smooth operations, especially during emergencies or onboarding.
Hogatex offers no recent reviews or support ratings, leaving uncertainty about the quality of their customer service. Given OpenHotel’s well-documented support reputation, your team will likely receive better assistance if issues arise.
Edge: OpenHotel.
OpenHotel integrates with 12 verified partners, including major channel managers, payment processors, and guest communication tools. These integrations facilitate seamless operations, reducing manual work and errors.
Hogatex lists no verified partners or integrations, which could limit your hotel’s ability to connect with essential third-party systems. If integrations are critical for your operations, OpenHotel’s ecosystem offers clear advantages.
Edge: OpenHotel.
OpenHotel’s overall rating of 4.81/5 is based on 57 recent reviews, with a 9.53/5 NPS score indicating high likelihood to recommend. Hoteliers from diverse segments, including motels and resorts, praise its ease of use and support.
Hogatex’s ratings are nonexistent, making it impossible to gauge satisfaction or user trust. The recent positive feedback for OpenHotel underscores its status as a preferred choice among hoteliers.
Edge: OpenHotel.
Both Hogatex and OpenHotel do not disclose specific pricing models. They appear to operate on a quote-based or customized approach, common for property management systems. Your team will need to contact sales for tailored quotes and to clarify costs.
Given the lack of transparent pricing, consider the value in features, support, and reviews when evaluating these platforms.
Hogatex’s limited data and features suggest it’s best suited for basic operations or smaller hotels with simple needs.
Not ideal if your hotel operates at a very basic level, or if you prefer a free or DIY solution.
OpenHotel provides a highly-rated, feature-rich PMS with over 57 recent reviews and a 4.81/5 overall rating, making it a dependable choice for most hotels. Hogatex, with no recent reviews or ratings, risks offering outdated or unsupported functionality, making it less suitable for modern hotel management.
Choose OpenHotel if your hotel requires a comprehensive, supported, and user-friendly platform that can grow with your business. It’s a clear choice for properties looking for proven reliability and extensive features.
Hogatex may appeal if you only need basic reservation management with minimal investment, but the lack of recent data and features makes it a risky option for most hoteliers aiming for operational efficiency.
Overall, OpenHotel stands out as the smarter investment for hotels that prioritize growth, guest experience, and seamless operations.
According to HTR's product database, Hogatex PMS and OpenHotel PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Hogatex |
OpenHotel
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| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| EPoS | ||
| Payment processing | ||
| Revenue management module |
Showing top differences. 11 more features differ between these products.
What hoteliers love
The open availability and responsiveness of customer support teams are highly appreciated among users. Many specifically mentioned the helpfulness of... The open availability and responsiveness of customer support teams are highly appreciated among users. Many specifically mentioned the helpfulness of the team during emergencies and the seamless transition to OpenHotel PMS. This support aids in smooth operations, especially during peak seasons or system transitions.
Many users appreciate how easy it is to navigate and use OpenHotel's PMS. The system is intuitive, even for first-time hotel clerks, and it offers sea... Many users appreciate how easy it is to navigate and use OpenHotel's PMS. The system is intuitive, even for first-time hotel clerks, and it offers seamless transitions from other systems. Users note it is particularly effective for small to medium-sized properties because of its flexible booking grid and comprehensive layout.
Users appreciate that OpenHotel is consistently improving and adding features based on user feedback. This dedication ensures the system stays up-to-d... Users appreciate that OpenHotel is consistently improving and adding features based on user feedback. This dedication ensures the system stays up-to-date with industry standards and evolving hotel needs. Notifications about these updates are shared through inbox notifications, making it convenient for users to stay informed.
Where hoteliers push back
While many appreciate the detailed and comprehensive reporting options available in OpenHotel, there is a recurring request for customizable reports a... While many appreciate the detailed and comprehensive reporting options available in OpenHotel, there is a recurring request for customizable reports and improved metrics suited to specific properties. Some users find current reports cluttered with unnecessary information and have suggested enhancements to better meet their needs.
Users noted that OpenHotel has efficient financial processing modules, including organized views of financials, customizable financial reports, and in... Users noted that OpenHotel has efficient financial processing modules, including organized views of financials, customizable financial reports, and integration with external fiscal systems. However, enhancements are suggested, particularly around real-time tax reporting and card payment interventions.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Hogatex PMS and OpenHotel PMS share many core Property Management Systems features, but each has unique capabilities. Hogatex PMS offers 0 verified integration partners, while OpenHotel PMS offers 12. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. OpenHotel PMS leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Hogatex PMS: No. OpenHotel PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Hogatex has an HT Score of 0 and OpenHotel has 16. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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