HOIST GROUP - HotSoft vs. Shiji Daylight PMS:
Which Is Right for You?

The Decision

When choosing a property management system (PMS), your hotel needs a solution that streamlines operations, enhances guest experience, and integrates well with existing tools. HOIST GROUP's HotSoft and Shiji Group's Daylight PMS aim to meet these needs, but they diverge significantly in features, reviews, and market presence. HotSoft, with no recent reviews or ratings, offers limited data, whereas Shiji Group's Daylight PMS benefits from over 32 recent reviews, making its reputation more reliable. Which one better suits your hotel's specific needs?

Is HotSoft by HOIST GROUP or Shiji Daylight PMS Better for Hotels?

HotSoft by HOIST GROUP presents itself as a comprehensive hotel management platform, supposedly capable of handling reservations, billing, housekeeping, and reporting within a single system. However, it suffers from a complete lack of recent reviews, user feedback, or ratings—an indicator that either very few hotels actively use it or that it may not be evolving. Conversely, Shiji Group’s Daylight PMS, with 32 recent reviews and an overall score of 74.68, is clearly more tested and refined in the market, with users praising its user-friendly approach and robust features.

While HotSoft’s features remain largely unspecified, Shiji’s platform boasts nearly 100 functionalities, including guest profiles, multi-lingual support, online check-in/out, advanced reporting, and integrations with numerous third-party systems. HotSoft’s absence of recent user feedback makes it difficult to determine if it truly meets modern hotel needs. Given the data, is HotSoft able to compete with Shiji’s proven, scalable platform?

HOIST GROUP - HotSoft vs Shiji Daylight PMS: Which Should Your Hotel Choose?

If your hotel needs a straightforward, possibly localized solution with limited integration requirements, HotSoft might appear appealing—though its lack of recent reviews raises questions about ongoing support and development. For hotels seeking a proven, scalable system with extensive features, particularly those with multiple properties or complex operations, Shiji Daylight PMS is the clear choice. Its advanced automation, broad integration options, and strong market presence make it more suitable for hotels aiming for operational efficiency and guest personalization.

For boutique hotels or properties in regions where HotSoft has a local footprint, it could suffice temporarily. But if your hotel aims for future growth, multi-property management, or sophisticated guest engagement tools, Shiji’s platform offers a more reliable, feature-rich environment.

Is HotSoft by HOIST GROUP or Shiji Daylight PMS Easier to Use?

There are no recent reviews or user ratings for HotSoft, making it impossible to assess its ease of use accurately. Conversely, Shiji Group’s Daylight PMS garners a 4.63 out of 5 rating from users, with many praising its intuitive interface, comprehensive training materials, and smooth onboarding process. Reviews highlight how new users find the system easy to learn and operate, reducing staff training time and boosting staff adoption.

With positive feedback emphasizing the simplicity of tasks like reservations, room management, and reporting, Shiji clearly offers a user-friendly experience. Edge: Shiji Daylight PMS.

Which Has Better Features: HotSoft by HOIST GROUP or Shiji Daylight PMS?

HotSoft’s features are not detailed in the available data, making it difficult to compare directly. In contrast, Shiji’s platform provides nearly 100 features, including guest profiles, online check-in/out, integrated CRS, advanced reporting, mobile app, guest messaging, group booking, digital registration, and more.

Notably, Shiji offers features like automated reminders, real-time status updates, PCI and GDPR compliance, and integrated payment solutions—features HotSoft does not publicly list. Its extensive capabilities cater to modern hotel demands.

Edge: Shiji Group’s Daylight PMS.

Which Has Better Customer Support: HotSoft by HOIST GROUP or Shiji Daylight PMS?

There are no recent reviews or ratings for HotSoft’s customer support, leaving its support quality unknown. Conversely, Shiji Group’s support team receives a 4.53 out of 5 rating, with reviews praising their professionalism, responsiveness, and helpfulness. Users highlight that the team is proactive during onboarding and provides excellent ongoing support, which reduces operational disruptions.

Shiji’s support is recognized as a key strength, especially during implementation and troubleshooting phases. Edge: Shiji Daylight PMS.

Which Has More Integrations: HotSoft by HOIST GROUP or Shiji Daylight PMS?

HotSoft offers no verified integrations, limiting its ability to connect with third-party tools or revenue management systems. Shiji Group, with 64 verified partners, boasts integrations with key platforms such as SiteMinder, Revinate, Oaky, Amadeus, Duetto, IDeaS, and more—covering CRS, revenue management, marketing, and EPoS.

This extensive ecosystem allows hotels to streamline operations and avoid siloed data. If integrations are critical to your tech stack, Shiji’s platform is the clear winner. Edge: Shiji Group’s Daylight PMS.

Which Do Hoteliers Rate Higher: HotSoft by HOIST GROUP or Shiji Daylight PMS?

HotSoft has no recent reviews or ratings, so we cannot gauge user sentiment or property segment preferences. Shiji Group’s Daylight PMS, with 32 recent reviews, maintains a 74.68 score, and users across different hotel segments rate it highly.

Luxury hotels, with 43% of the user base, and other property types generally praise its ease of use, comprehensive features, and support. Given the recent reviews and high recommendation rate (90%), Shiji clearly leads in user satisfaction.

Edge: Shiji Group’s Daylight PMS.

How Much Do HotSoft and Shiji Daylight PMS Cost?

HotSoft’s pricing information is unavailable, possibly indicating a customized quote or limited market presence. Shiji Group charges approximately $1,200 upfront, with no ongoing subscription or implementation fees listed, making it a transparent choice.

While HotSoft’s costs are unclear, Shiji’s predictable pricing model allows for better budgeting, especially for larger or multi-property hotels.

What Type of Hotel Should Use HotSoft by HOIST GROUP?

• Hotels that prioritize a local or niche software provider with limited need for extensive integrations.
• Properties that operate in regions where HotSoft has a strong local presence.
• Hotels seeking a simple, low-cost management solution without complex features.
• Teams that prefer minimal automation and customization.
• Not ideal if your hotel needs multi-property management, advanced automation, or scalable integrations.

What Type of Hotel Should Use Shiji Daylight PMS?

• Hotels of all sizes, from independent boutique to large global chains.
• Properties requiring detailed guest profiles, personalized service, and automation.
• Hotels that want extensive integrations with CRS, revenue management, and marketing tools.
• Teams looking for a scalable cloud-native platform with mobile capabilities.
• Not ideal if your hotel is very small, with minimal automation needs, or prefers a highly localized system.

The Bottom Line for Hotels: HotSoft vs Shiji Daylight PMS

HotSoft by HOIST GROUP appears to be a traditional property management solution, but the lack of recent reviews diminishes confidence in its current capabilities. Shiji Group’s Daylight PMS, with proven adoption, extensive features, and positive recent feedback, offers a more reliable choice for modern hotels.

If you seek a mature, scalable PMS capable of supporting growth and delivering high guest satisfaction, Shiji is the clear winner. However, if your hotel is small, regional, or wants a simple, low-cost system, HotSoft might suffice—though its future support and updates are uncertain.

In conclusion, for hotels looking for proven performance and ongoing support backed by recent reviews, Shiji Daylight PMS is the safer, more strategic investment.