The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 34 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Hop Software shines , with exclusive features like Revenue management module and Mobile App.
Shiji Group shines in ease of use and customer support , with exclusive features like Guest profiles and Tablet/Kiosk Check-in.
Side-by-side ratings based on 34 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | From $1,200/mo |
| Verified Reviews | 0 | 34 |
After analyzing 34 verified reviews, Hop Software users most value its , while Shiji Group users highlight ease of use, support team, implementation. Click any theme to see what reviewers say.
|
|
|
|---|---|
| Pros | |
|
+
Ease of Use
▾
|
|
|
+
Support Team
▾
|
|
|
+
Implementation
▾
|
|
|
+
Training Materials
▾
|
|
| Cons | |
|
−
Reporting and Analytics
▾
|
|
|
−
System Speed
▾
|
|
|
−
Integration Capabilities
▾
|
|
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
|
|---|---|---|
| Small (10-24 rooms) | — | #53 2 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #31 17 reviews |
| Large (75-199 rooms) ▾ | — | #11 13 reviews |
| X-Large (200+ rooms) | — | #22 2 reviews |
By Property Type
| Segment |
|
|
|---|---|---|
| Boutique ▾ | — | #33 17 reviews |
| Luxury ▾ | — | #24 25 reviews |
| Branded / Chain ▾ | — | #22 19 reviews |
| Extended Stay | — | #45 2 reviews |
By Region
| Segment |
|
|
|---|---|---|
| North America | — | #33 4 reviews |
| Europe ▾ | — | #30 8 reviews |
| Asia Pacific ▾ | — | #14 5 reviews |
| Middle East ▾ | — | #5 14 reviews |
Choosing between Hop PMS by Hop Software and Shiji Daylight PMS by Shiji Group involves evaluating their core strengths, usability, features, and market presence. Both are designed to streamline hotel operations, but they serve different hotel profiles and operational needs.
Hop PMS is an all-in-one platform with a focus on simplicity, affordability, and essential management features. Shiji Daylight PMS emphasizes scalability, advanced automation, and extensive integrations suitable for larger hotel groups. What aligns best with your hotel’s size and operational complexity?
Hop PMS aims to provide a straightforward, cost-effective property management system with core functionalities like booking, channel management, and payment processing. In contrast, Shiji Daylight PMS offers a broad array of features, including detailed guest profiles, automation, and a multitude of modules that support complex operations.
Hop Software has no recent reviews or high ratings, which limits confidence in its current performance. Shiji Group, with 32 reviews and a 4.63/5 ease-of-use rating, demonstrates a proven track record and recent positive feedback. Do you prioritize a well-reviewed, scalable system, or are you comfortable with a less-reviewed solution?
If your hotel is small, budget-conscious, or seeks a simple, all-in-one management tool, Hop PMS might be suitable. Its focus on essential features like a booking engine, channel manager, and guest CRM makes it ideal for boutique hotels or properties just starting to digitalize operations.
If your hotel is mid-sized or part of a larger chain, requiring extensive automation, integrations, and detailed guest management, Shiji Daylight PMS is the better fit. Its 72 unique features and high user ratings support complex, multi-property management and scalable growth.
In summary, go with Hop PMS for simplicity and affordability, but choose Shiji Daylight PMS when operational complexity and scalability are priorities.
Shiji Daylight PMS boasts a 4.63/5 ease-of-use rating based on recent reviews, with users praising its intuitive interface and straightforward training materials. Many reviewers highlight that new staff can quickly learn the system, making onboarding smoother.
Hop PMS, with no recent reviews or ratings, provides limited information on usability. Its lack of user feedback makes it difficult to assess, but the absence of recent reviews suggests it may lack the refinement seen in Shiji.
Edge: Shiji Daylight PMS.
Shiji Daylight PMS offers 72 features, including guest profiles, multi-lingual support, task management, online check-in/out, integrated payment, automation tools, and detailed reporting. Its feature set covers nearly every aspect of hotel operations, especially for larger properties.
Hop PMS provides only 5 features unique to its platform, such as channel management, revenue management, a booking engine, mobile app, and guest CRM. While these cover basic needs, they lack the depth and variety of Shiji’s modules.
Edge: Shiji Daylight PMS.
Shiji Group’s customer support is rated 4.53/5, with reviews emphasizing its responsiveness, helpfulness, and thorough training materials. Clients like Ruby Hotels and TIME Hotels report that the support team effectively aids in onboarding and troubleshooting.
Hop PMS has no recent reviews or support ratings, making it difficult to evaluate. The absence of recent feedback suggests limited or unverified support experiences.
Edge: Shiji Daylight PMS.
Shiji Daylight PMS integrates with 64 verified partners, including major platforms like SiteMinder, Amadeus, and Revinate, supporting extensive property and revenue management systems. This broad integration ecosystem benefits larger, multi-system hotel operations.
Hop PMS connects to 7 verified partners, including RoomPriceGenie and WuBook, but offers a narrower ecosystem. Its integrations are limited compared to Shiji’s, potentially restricting scalability and customization.
Edge: Shiji Daylight PMS.
Shiji Group has a 4.63/5 ease-of-use rating based on 32 recent reviews, with hoteliers praising its intuitive design and comprehensive features. Hotels across segments, including luxury and branded hotels, find value in its automation and support.
Hop PMS has no recent review data, making it impossible to gauge current user satisfaction. Its lack of recent feedback indicates lower confidence among hotel operators.
Edge: Shiji Daylight PMS.
Hop PMS does not publicly disclose pricing, suggesting it might follow a tailored, quote-based model or lack transparency. In contrast, Shiji Daylight PMS is priced at $1,200 per month, with no free tier or trial offering, positioning it as a premium enterprise solution.
Your decision may depend on budget constraints and the value you seek from the system. The lack of clear pricing for Hop PMS complicates a direct comparison.
Not ideal if your hotel requires extensive automation, multi-property support, or advanced integrations, as Hop PMS offers limited features.
Not ideal if your hotel operates on a very limited budget or requires a basic, lightweight system; its extensive features and higher price point may be unnecessary.
Shiji Daylight PMS is a comprehensive, feature-rich platform tailored for larger and growing hotel operations. Its high ratings, wide integrations, and proven support make it suitable for properties that need automation, scalability, and detailed guest management.
Hop PMS, by contrast, is a basic, budget-friendly option designed for small properties or those new to PMS technology, emphasizing simplicity over extensive features. Its lack of recent reviews and limited integrations make it less suitable for complex or expanding hotel operations.
If your hotel prioritizes a scalable, highly functional system with proven support, Shiji Daylight PMS is the clear choice. For smaller hotels seeking an affordable, straightforward solution, Hop PMS might suffice—but proceed with caution given the limited recent feedback.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
|
|
|---|---|---|
| Starting Price | — | From $1,200/mo |
According to HTR's product database, Hop PMS and Shiji Daylight PMS share 26 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
|
|---|---|---|
| Booking Engine | ||
| Centralized user & role management | ||
| Channel Manager | ||
| Guest CRM | ||
| Guest profiles | ||
| Mobile App | ||
| Multi-lingual | ||
| Online Check-in | ||
| Revenue management module | ||
| Tablet/Kiosk Check-in | ||
| Task Management |
Showing top differences. 65 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
No published case study for this goal yet.
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
Unique capabilities
What hoteliers love
Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. Thi... Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. This ease of use is highlighted in reviews citing accessible training materials, intuitive design, and efficient task performance.
The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and help... The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and helpfulness of the support personnel, which greatly aids in smoother operations.
The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implemen... The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implementation team. However, a few users suggest that reducing the implementation timeline could further improve the experience.
Where hoteliers push back
While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific re... While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific requests include enhanced summary reports, detailed billing, and faster report generation processes.
Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operat... Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operations. Users urge improvements in system speed to enhance overall efficiency.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Hop PMS and Shiji Daylight PMS share many core Property Management Systems features, but each has unique capabilities. Hop PMS offers 7 verified integration partners, while Shiji Daylight PMS offers 65. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Shiji Daylight PMS leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Hop PMS: No. Shiji Daylight PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Hop Software has an HT Score of 0 and Shiji Group has 75. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Custom recommendations tailored to your property