HoresPlus vs. roommaster PMS:
Which Is Right for You?

The Decision

Choosing between HoresPlus by Hores and roommaster PMS hinges on your hotel’s specific needs. Both systems aim to streamline hotel operations, but they do so with different strengths and focuses. HoresPlus offers a broad suite of features designed to centralize management, while roommaster PMS emphasizes operational efficiency and data-driven decision-making. Your hotel’s size, segment, and regional presence will influence which product fits best.

HoresPlus has not accumulated recent reviews, leaving its effectiveness and support less transparent. Conversely, roommaster PMS holds a substantial review base—83 reviews with 17 in the last six months—indicating a more current and reliable picture of user satisfaction. Given this, roommaster’s strong recent performance makes it the clear leader.

Is HoresPlus or roommaster PMS Better for Hotels?

Both products serve as property management systems but approach hotel management from slightly different angles. HoresPlus aims to be an all-in-one hub for reservations, guest info, and operational data, with a focus on automating and integrating hotel workflows. roommaster PMS, however, concentrates on simplifying daily operational tasks, automating reports, and providing real-time business insights.

HoresPlus’s limited recent review data and an unclear support record suggest it's less proven in the current market environment. In contrast, roommaster PMS shows consistent praise for reducing manual errors, facilitating quick decision-making, and offering a broad array of integrations. Are you prioritizing a modern, well-supported system with current reviews? If so, roommaster clearly leads.

roommaster PMS vs HoresPlus: Which Should Your Hotel Choose?

If your hotel is a mid-sized or larger property seeking robust operational control, data insights, and a broad integration network, roommaster PMS is the better choice. It’s especially suited for independent hotels, boutique properties, and chains that need real-time reporting and automation.

On the other hand, HoresPlus might appeal to hotels looking for a centralized platform with multi-currency, multilingual capabilities, and features like tablet check-in, but its lack of recent reviews makes its suitability uncertain. For hoteliers prioritizing proven, recent user satisfaction and comprehensive support, roommaster is the safest bet.

Is HoresPlus or roommaster PMS Easier to Use?

Based on current reviews, roommaster PMS scores highly on ease of use, with a 4.22/5 rating and 17 recent reviews emphasizing its user-friendly interface, quick onboarding, and efficient workflow. Users praise its straightforward reservation management and real-time data access, reducing training time and operational errors.

HoresPlus, however, has no recent reviews or user feedback available, making it difficult to assess its ease of use. Its lack of recent data suggests it may not be as streamlined or well-supported as roommaster. Edge: roommaster PMS.

Which Has Better Features: HoresPlus or roommaster PMS?

roommaster PMS offers 42 shared features, with an additional 18 exclusive to it, including EPoS, channel management, booking engine, revenue management, and guest feedback management. HoresPlus provides 7 unique features such as tablet/kiosk check-in and ancillary revenue tracking, but falls short on comprehensive operational tools.

roommaster’s broad feature set, especially its native channel management, booking engine, and automated reporting, outperforms HoresPlus’s more limited offering. If having extensive, integrated tools matters, roommaster is the clear winner. Edge: roommaster PMS.

Which Has Better Customer Support: HoresPlus or roommaster PMS?

No recent reviews are available for HoresPlus support, making it impossible to gauge current performance. roommaster PMS, however, has a solid support rating of 4.25/5 with recent reviews highlighting quick responses, effective problem-solving, and helpful onboarding.

Review quotes from roommaster users include praise for “fast response from support” and “excellent troubleshooting,” indicating that support remains a strong point. Given the recent positive feedback, edge: roommaster PMS.

Which Has More Integrations: HoresPlus or roommaster PMS?

Roommaster PMS integrates with 56 verified partners, including major brands like Sage, GuestRevu, and Inntopia, providing extensive connectivity options. HoresPlus has only 7 verified partners, with a few shared (Onity, IDeaS, D-Edge) and many more limited in scope.

If your hotel relies on diverse integrations—channel managers, reservation engines, revenue management—roommaster’s larger partner network offers significant advantages. Edge: roommaster PMS.

Which Do Hoteliers Rate Higher: HoresPlus or roommaster PMS?

With 83 reviews and recent activity, roommaster PMS has an overall rating of 4.33/5, with many properties praising its operational improvements, ease of use, and support. Hotels in segments like boutique, city center, and resorts consistently rate it highly, often citing efficiency gains.

HoresPlus, lacking recent reviews, cannot provide a comparable rating. Its absence of feedback and no recent data make it impossible to gauge hotel satisfaction. Based on current ratings and reviews, edge: roommaster PMS.

How Much Do HoresPlus and roommaster PMS Cost?

HoresPlus does not list pricing details, which could suggest customized quotes or limited availability. roommaster PMS charges a flat $500 monthly fee, with no mention of additional per-room charges or implementation costs.

This transparent pricing makes roommaster easier to budget for, especially considering the features offered. If you need clarity on costs upfront, roommaster’s pricing structure is straightforward and predictable.

What Type of Hotel Should Use HoresPlus?

• Hotels that prioritize multi-currency and multi-lingual support, especially in international markets.
• Teams seeking a tablet or kiosk check-in solution for guest convenience.
• Hotels that want an integrated ancillary revenue tracker.
• Properties looking for a modern system that manages reservations, housekeeping, and billing centrally.

Not ideal if your hotel is large, multi-property, or requires extensive integrations, as HoresPlus’s capabilities are limited and its recent support record is unclear.

What Type of Hotel Should Use roommaster PMS?

• Independent hotels and boutique properties seeking a comprehensive operational backbone.
• Hotels that need real-time reporting to adapt quickly to market demands.
• Multi-property chains requiring centralized management and extensive integrations.
• Hotels wanting automated revenue management and guest communication tools.

Not ideal if your property is very small, budget-focused, or primarily operates in regions where support or localization options are limited.

roommaster PMS vs HoresPlus: The Bottom Line for Hotels

The core difference lies in market maturity and recent support data. roommaster PMS has a proven track record with current reviews backing its effectiveness, while HoresPlus’s lack of recent feedback raises questions about its present-day performance.

If your hotel needs a reliable, feature-rich management platform with extensive integrations and recent stellar reviews, roommaster PMS is the clear choice. It excels in operational efficiency, support, and scale.

Choose HoresPlus only if your hotel’s requirements align tightly with its specific features, and you are comfortable with limited recent user feedback. Otherwise, roommaster PMS offers a safer, more tested solution to meet your hotel’s management needs.