The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 210 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Hostify shines in customer support and ROI , with exclusive features like Guest Communication (SMS Messaging) and Centralized Messaging.
RoomRaccoon shines when it comes to user interface and experience — especially for independent properties (4.1/5) , with exclusive features like Guest profiles and Integrated Payment Terminal & Card Reader.
Side-by-side ratings based on 210 verified hotelier reviews on HTR.
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| Value for Money |
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| Starting Price | From $800/mo | From $1,000/mo |
| Verified Reviews | 1 | 209 |
After analyzing 210 verified reviews, Hostify users most value its , while RoomRaccoon users highlight user interface and experience, all-in-one system, automated emails and documents. Click any theme to see what reviewers say.
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User Interface and Experience
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All-in-one System
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Automated Emails and Documents
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Service and Support
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Integration Limitations
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System Bugs and Stability Issues
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #10 90 reviews |
| Mid-Size (25-74 rooms) ▾ | #68 0 reviews | #17 27 reviews |
| Large (75-199 rooms) ▾ | — | #14 7 reviews |
| X-Large (200+ rooms) | #29 1 reviews | #19 0 reviews |
By Property Type
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| Boutique ▾ | — | #9 100 reviews |
| Luxury ▾ | — | #9 64 reviews |
| Branded / Chain ▾ | — | #14 29 reviews |
| Extended Stay ▾ | — | #7 28 reviews |
By Region
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| North America ▾ | — | #24 7 reviews |
| Europe ▾ | #46 1 reviews | #5 123 reviews |
| Asia Pacific | — | #31 4 reviews |
| Middle East | — | #31 1 reviews |
When choosing a property management system (PMS), the goal is to find a solution that streamlines your operations, boosts revenue, and enhances guest experiences. Both Hostify and RoomRaccoon aim to serve this purpose but diverge significantly in their approach, scale, and user feedback. Hostify’s very limited review footprint makes it hard to gauge its real-world effectiveness, whereas RoomRaccoon’s extensive, recent reviews provide clearer insights into its performance.
Given the current data, which platform truly delivers as a reliable, user-friendly PMS built for small to mid-sized hotels?
RoomRaccoon stands out as the superior choice, thanks to its 169 reviews and a near-perfect rating of 4.88/5, compared to Hostify’s single review and a 0/5 rating. If recent feedback and proven real-world results matter to your hotel, RoomRaccoon’s more extensive user base and consistent positive comments make it the more trustworthy solution for your needs.
Both platforms promise to simplify hotel management—Hostify as an all-in-one vacation rental and Airbnb-focused system, and RoomRaccoon as a comprehensive PMS for small hotels and independent properties. Hostify emphasizes channel and booking automation for vacation rentals, while RoomRaccoon offers a broader suite of hotel-specific features like dynamic pricing, multi-channel management, and guest communication tools.
Hostify’s review count is only one, and it has not received recent feedback, raising questions about ongoing support or development. RoomRaccoon, by contrast, boasts 169 reviews, five of which are from the last six months, indicating active use and ongoing improvements.
The key divergence is in the user feedback: Hostify’s reviews are uniform, praising ease of use but without recent validation, whereas RoomRaccoon’s reviews highlight robust functionality, automation, and positive results, especially in revenue growth.
Do you want a solution backed by a broad user base and recent feedback?
If your hotel is a small to mid-sized independent property or boutique, RoomRaccoon’s proven track record and feature set make it the clear choice. Its user-friendly interface, extensive integrations, and automation tools are valued by users, with many reporting increased RevPAR, reduced manual work, and higher direct bookings.
However, if your team operates a vacation rental or Airbnb-centric business seeking simple channel management, and you prioritize ease of onboarding over advanced hotel functions, Hostify may appeal. Yet, with only one review and no recent activity, it lacks the validation to confidently support your hotel’s growth.
In summary, for most hotels looking for a reliable, proven PMS that drives revenue and simplifies operations, RoomRaccoon is the recommended option. Hostify’s limited data makes it difficult to justify over the more established, reviewed platform.
Hostify’s sole review consistently rates it 5/5 for ease of use, emphasizing its user-friendly interface and straightforward booking management. Support is also highly rated, with 24/7 assistance praised as a key advantage.
RoomRaccoon, rated 4.74/5 for ease of use, is also noted for its intuitive layout and quick onboarding, especially for small hotels and independent operators. Reviewers highlight that new staff quickly learn the system, and automation reduces daily busywork.
Edge: Hostify.
RoomRaccoon offers 20 unique features not found in Hostify, including group booking management, automated night audits, inventory management, multi-currency support, and advanced analytics. Its features are tailored for hotel operations, including yield management, integrated POS, and multi-lingual support.
Hostify provides 13 exclusive features, focusing more on guest communication, digital registration, and mobility tools like tablet check-in. While useful, these features are fewer and less comprehensive for complex hotel management.
Edge: RoomRaccoon.
Hostify’s support team is highly rated, with 5/5 reviews praising their 24/7, responsive assistance. Users report that support is prompt and helpful, making onboarding and troubleshooting smooth.
RoomRaccoon, rated 4.53/5, also receives positive feedback but with some complaints about occasional delays during busy periods. Users appreciate the proactive support, though some wish for faster response times.
Edge: Hostify.
RoomRaccoon’s platform connects to 88 verified partners, offering integrations with major systems like SiteMinder, Stripe, and Duve, plus many specialized tools. Its extensive integration network supports multifaceted hotel operations.
Hostify, with 13 verified partners, provides basic integrations like Stripe, Duve, and CheKin, but fewer options overall. The limited integrations may hinder scalability or automation for growing properties.
Edge: RoomRaccoon.
RoomRaccoon’s recent reviews reveal a 4.88/5 rating from 169 users, with many small hotels praising its ease of use and revenue benefits. Independent hoteliers and boutique properties especially favor its automation and reporting features.
Hostify’s single review, rated 0/5, offers no details on hotel segment or specific user feedback. Its lack of recent reviews and validation makes it impossible to judge its actual performance.
Edge: RoomRaccoon.
Hostify charges a flat $800 monthly fee, with no free trial or implementation fees. Its pricing structure suggests a straightforward, possibly scalable model, but limited details are available.
RoomRaccoon costs $1,000 per month and also does not offer a trial, positioning itself as a premium, feature-rich solution for small hotels. The higher price reflects its broader capabilities and extensive integrations.
Hostify could fit small, simple operations with limited needs but lacks validation for larger or more complex properties.
Not ideal if your property is large, complex, or requires enterprise-level integrations beyond what RoomRaccoon offers.
RoomRaccoon offers a proven, feature-rich platform with extensive recent reviews, making it a reliable choice for small to mid-sized hotels. Its automation, integrations, and revenue tools help drive growth and simplify daily operations.
Hostify, while praised for ease of use, has minimal recent validation and a very limited review footprint. Without more recent feedback, it’s difficult to recommend it confidently beyond simple vacation rental management.
For most hotels seeking a trustworthy, all-in-one PMS with strong community validation, RoomRaccoon is the clear winner. If your needs are minimal and heavily geared toward vacation rentals, Hostify might be worth exploring, but with caution.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $800/mo | From $1,000/mo |
According to HTR's product database, Hostify and RoomRaccoon PMS share 31 features. Here are the key differences — features one has that the other lacks.
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| Automated night audit | ||
| Automated reminders | ||
| Centralized Messaging | ||
| Cloud based | ||
| Gift Vouchers | ||
| Group functionality | ||
| Guest Communication (SMS Messaging) | ||
| Guest profiles | ||
| Integrated CRS | ||
| Mobile Device Notes & Tasks (Voice-to-Text) | ||
| Tablet/Kiosk Check-in | ||
| Task Management |
Showing top differences. 21 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Yield rules have helped us optimise our rates and our occupancy immensely. The ones we found most crucial were setting up yield rules for last minute bookings, to increase our occu..."
No published case study for this goal yet.
"The automation of the payment system - from the guests receiving their invoice, the booking confirmation, and the payment being automatically accredited to the reservation - has le..."
No published case study for this goal yet.
"Most of our guests travel from far, and they might be tired when they arrive, so they might not always think about the extra things they might need - like a bathrobe and slippers...."
Ranks higher for
Unique capabilities
What hoteliers love
Many users find RoomRaccoon's user interface to be intuitive and easy to learn, which simplifies daily operations and onboarding new staff. However, t... Many users find RoomRaccoon's user interface to be intuitive and easy to learn, which simplifies daily operations and onboarding new staff. However, there are suggestions for improvement, especially for mobile and tablet versions of the system to enhance usability further.
RoomRaccoon users praise the all-in-one nature of the platform, which integrates booking engine, channel manager, PMS, and accounting. This consolidat... RoomRaccoon users praise the all-in-one nature of the platform, which integrates booking engine, channel manager, PMS, and accounting. This consolidation helps streamline operations and eliminate the need for multiple software solutions. Many reviews highlight how this feature saves time and makes management easier.
Hoteliers find the automated emails and document features particularly valuable, noting that it saves time and enhances communication with guests. Aut... Hoteliers find the automated emails and document features particularly valuable, noting that it saves time and enhances communication with guests. Automated invoicing and pre/post-stay emails are frequently mentioned benefits. Users also commend the customization options for these automated functionalities.
Where hoteliers push back
While some users appreciate the helpfulness of individual customer support agents, many reviews criticize the availability and responsiveness of RoomR... While some users appreciate the helpfulness of individual customer support agents, many reviews criticize the availability and responsiveness of RoomRaccoon's support team. Long wait times for issue resolution, especially during critical operational periods, are common complaints.
Several reviews point out the limitations in integrating RoomRaccoon with other systems like payment gateways (Stripe, Accounting software), and OTAs.... Several reviews point out the limitations in integrating RoomRaccoon with other systems like payment gateways (Stripe, Accounting software), and OTAs. Users express their desire for more seamless integrations to avoid manual work and additional expenses.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Hostify and RoomRaccoon PMS share many core Property Management Systems features, but each has unique capabilities. Hostify offers 13 verified integration partners, while RoomRaccoon PMS offers 88. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Hostify leads in ease of use at 5.0/5 vs 4.8/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Hostify: No. RoomRaccoon PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Hostify has an HT Score of 0 and RoomRaccoon has 80. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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