The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 34 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Acigrup shines .
Shiji Group shines in ease of use and customer support , with exclusive features like Guest profiles and Tablet/Kiosk Check-in.
Side-by-side ratings based on 34 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $1,200/mo |
| Verified Reviews | 0 | 34 |
After analyzing 34 verified reviews, Acigrup users most value its , while Shiji Group users highlight ease of use, support team, implementation. Click any theme to see what reviewers say.
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Ease of Use
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Support Team
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Implementation
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Training Materials
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Reporting and Analytics
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System Speed
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Integration Capabilities
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Acigrup |
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|---|---|---|
| Small (10-24 rooms) | — | #53 2 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #31 17 reviews |
| Large (75-199 rooms) ▾ | — | #11 13 reviews |
| X-Large (200+ rooms) | — | #22 2 reviews |
By Property Type
| Segment | Acigrup |
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| Boutique ▾ | — | #33 17 reviews |
| Luxury ▾ | — | #24 25 reviews |
| Branded / Chain ▾ | — | #22 19 reviews |
| Extended Stay | — | #45 2 reviews |
By Region
| Segment | Acigrup |
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|---|---|---|
| North America | — | #33 4 reviews |
| Europe ▾ | — | #30 8 reviews |
| Asia Pacific ▾ | — | #14 5 reviews |
| Middle East ▾ | — | #5 14 reviews |
Choosing the right property management system (PMS) is critical for your hotel’s operational efficiency and guest experience. You’re evaluating Hotel Software by Acigrup and Shiji Daylight PMS, both aiming to streamline hotel management. While Acigrup offers a seemingly comprehensive platform, it suffers from a total lack of reviews and recent data, making it difficult to trust its current performance. Conversely, Shiji Daylight PMS has a solid presence, with 32 recent reviews and a high NPS score, indicating strong user satisfaction. Do you want to rely on unverified data or proven, recent customer feedback?
Both products aim to centralize hotel operations, but they diverge sharply in market presence and user feedback. Acigrup’s Hotel Software appears to be a full-scale PMS, but with zero reviews or recent feedback, its reliability remains untested. Shiji Daylight PMS, on the other hand, boasts 32 recent reviews and a high NPS score of 8.94, signaling strong, current user confidence. The lack of recent Acigrup reviews makes it hard to assess its effectiveness, while Shiji’s active review base demonstrates ongoing customer satisfaction.
The core difference is visibility — where Shiji’s reviews show consistent praise for its usability and features, Acigrup’s silence raises red flags. If you prioritize a proven solution with recent feedback, Shiji clearly takes the lead. Are you comfortable selecting a product with no publicly available recent reviews, or do you prefer a platform with validated, recent user experiences?
If your hotel needs a reliable, well-supported PMS with a broad feature set, go with Shiji Daylight PMS. Its extensive list of 98 features, including guest profiles, online check-in/out, multi-lingual support, and integrations with over 64 verified partners, makes it suitable for mid-sized to large hotels seeking automation and scalability.
If your hotel is smaller or requires a simpler, less feature-heavy solution, Acigrup might seem appealing, but its lack of reviews and regional presence suggests it may not meet your operational demands or scale well. For hotels looking to optimize guest data and operations across multiple properties, Shiji’s proven, scalable platform is the safer choice. Do your hotel’s operational needs align better with a feature-rich, proven system, or are simplicity and local support more critical?
User experience is a crucial factor. Shiji Daylight PMS has a high rating of 4.63/5 for ease of use, with reviews highlighting its intuitive interface, comprehensive training materials, and straightforward onboarding process. Support staff and new users find it easy to adapt, reducing training time and operational disruptions.
In contrast, Acigrup’s platform has a zero rating, with no recent reviews to gauge its usability or onboarding experience. The absence of feedback makes it impossible to determine whether your team will adopt the system easily or struggle with it. Based on current data, Edge: Shiji Daylight PMS.
Shiji Daylight PMS offers a clear advantage with 98 features, including guest profiles, multi-lingual support, task management, mobile check-in, digital registration, automated reminders, and integrated CRS. Many features are missing entirely from Acigrup’s offering, with no verified features listed for its platform, indicating a likely limited scope.
This extensive feature set allows a hotel to automate core functions, enhance guest engagement, and integrate with other systems seamlessly. Acigrup’s lack of verified features makes it difficult to compare, but the absence of detailed capabilities suggests it’s less comprehensive. Edge: Shiji Daylight PMS.
Customer support quality heavily influences ongoing success with PMS. Shiji Group’s support score of 4.53/5, along with positive feedback about its support team’s responsiveness, assures your team will receive help when needed. Recent reviews praise the support team’s professionalism and availability, critical for resolving issues quickly.
Acigrup’s support score is also zero, with no recent reviews to verify the quality of its customer service. Without user feedback, it’s impossible to determine if their support matches the responsiveness and helpfulness you need. Based on verified data, Edge: Shiji Daylight PMS.
Integration capability can streamline your hotel’s tech stack. Shiji Daylight PMS boasts 64 verified integrations, including property management, booking engines, channel managers, payment processors, and EPoS systems. Its API-centric, open architecture supports extensive customization and automation.
Acigrup offers no verified integrations, which limits its ability to connect with your existing systems. This restriction can hinder your hotel’s operational efficiency and guest experience. Edge: Shiji Daylight PMS.
Customer ratings reflect real-world performance. Shiji Daylight PMS’s recent reviews consistently rate it highly for usability, features, and support, with an overall NPS of 8.94/10. Hotels of various sizes across multiple regions have expressed satisfaction, particularly praising its ease of use and robust feature set.
Acigrup’s total review count is zero, offering no recent feedback or ratings to assess user satisfaction. Without recent reviews, we cannot gauge its current performance or reliability. Clearly, Edge: Shiji Daylight PMS.
Pricing transparency favors Shiji, which charges a base price of $1,200 per month. Its pricing model, while not offering a free tier or monthly per-room fee, indicates a predictable ongoing cost.
Acigrup’s pricing is not available publicly, and there is no indication of whether it charges a setup fee, monthly fee, or if it offers a free trial. Given the lack of transparent or recent pricing info, you can safely assume Shiji offers clearer value and cost expectations. Edge: Shiji Daylight PMS.
Not ideal if your hotel needs robust features, integrations, or proven support. Hotels planning to grow or require multi-property management should consider more established options.
Not ideal if your hotel is very small, operates solely locally with minimal tech needs, or prefers a low-cost, minimal-feature solution.
The core difference is proven user satisfaction. Shiji Daylight PMS’s recent reviews, high ratings, and broad feature set make it a reliable choice, especially for hotels aiming to modernize and scale. Acigrup’s platform, lacking recent feedback, remains an unknown quantity that might not meet your hotel’s current or future needs.
If your hotel values a well-supported, highly rated platform with extensive integrations, go with Shiji Daylight PMS. Its proven track record and feature breadth make it the smarter investment. However, if your hotel is small, local, and needs only basic management, and you’re comfortable with unverified support, Acigrup might suffice—but proceed cautiously.
This detailed comparison aims to help you make an informed decision based on current, review-backed data. Your choice should align with your hotel’s size, growth plans, and operational complexity for the best results.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| Acigrup |
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| Starting Price | — | From $1,200/mo |
According to HTR's product database, Hotel Software and Shiji Daylight PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Acigrup |
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| Centralized user & role management | ||
| Guest profiles | ||
| Multi-lingual | ||
| Online Check-in | ||
| Tablet/Kiosk Check-in | ||
| Task Management |
Showing top differences. 86 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
No published case study for this goal yet.
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
What hoteliers love
Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. Thi... Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. This ease of use is highlighted in reviews citing accessible training materials, intuitive design, and efficient task performance.
The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and help... The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and helpfulness of the support personnel, which greatly aids in smoother operations.
The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implemen... The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implementation team. However, a few users suggest that reducing the implementation timeline could further improve the experience.
Where hoteliers push back
While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific re... While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific requests include enhanced summary reports, detailed billing, and faster report generation processes.
Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operat... Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operations. Users urge improvements in system speed to enhance overall efficiency.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Hotel Software and Shiji Daylight PMS share many core Property Management Systems features, but each has unique capabilities. Hotel Software offers 0 verified integration partners, while Shiji Daylight PMS offers 65. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Shiji Daylight PMS leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Hotel Software: No. Shiji Daylight PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Acigrup has an HT Score of 0 and Shiji Group has 75. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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