The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 42 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Acigrup shines .
SIHOT shines in ease of use and customer support , with exclusive features like Guest CRM and Guest profiles.
Side-by-side ratings based on 42 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 0 | 42 |
After analyzing 42 verified reviews, Acigrup users most value its , while SIHOT users highlight advanced support and training, quick issue resolution, integrations and custom interfaces. Click any theme to see what reviewers say.
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Advanced Support and Training
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Quick Issue Resolution
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Integrations and Custom Interfaces
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Flexibility and Adaptability
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User Interface and Modernization
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Financial Reporting and Customization
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Detailed Reporting and Analytics
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Acigrup |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #40 9 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #26 21 reviews |
| Large (75-199 rooms) ▾ | — | #16 9 reviews |
| X-Large (200+ rooms) | — | #30 1 reviews |
By Property Type
| Segment | Acigrup |
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| Boutique ▾ | — | #35 15 reviews |
| Luxury ▾ | — | #30 11 reviews |
| Branded / Chain ▾ | — | #25 13 reviews |
| Extended Stay ▾ | — | #28 5 reviews |
By Region
| Segment | Acigrup |
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|---|---|---|
| Europe ▾ | — | #17 31 reviews |
| Middle East | — | #25 1 reviews |
Choosing the right property management system (PMS) is critical for streamlining your hotel's operations and boosting guest satisfaction. Hotel Software by Acigrup and SIHOT by GUBSE AG both aim to serve this purpose but differ significantly in features, support, and market presence. Acigrup remains virtually unreviewed and unestablished, while SIHOT boasts a strong user base, numerous integrations, and recent high ratings. Your decision hinges on whether you prioritize proven functionality and extensive integrations or a nascent platform with promising features.
Both products promise to automate reservations, billing, and housekeeping, yet SIHOT’s broader feature set and recent positive feedback make it a more compelling option. Do you want a well-supported, highly rated system with a comprehensive feature suite, or are you prepared to explore an under-the-radar solution? Let’s compare closely.
Hotel Software by Acigrup and SIHOT aim to centralize hotel management tasks, reduce errors, and enhance operational efficiency. However, Acigrup's offering is nearly unreviewed, with no recent user feedback or ratings, making it impossible to gauge actual performance or user satisfaction. Conversely, SIHOT has accumulated 39 reviews in the past six months, with an overall rating of 4.77 out of 5 and a high likelihood to recommend (93%), signaling a proven track record.
While Acigrup's claims focus on simplicity and scalability, the absence of user feedback leaves its practicality in question. SIHOT, on the other hand, is recognized for its robust functionality, multi-property support, and dynamic reporting, backed by recent high scores. Do you prefer an untested platform or one with an active user community and recent positive reviews?
If your hotel needs a straightforward, easy-to-implement solution with basic property management features, Acigrup might seem tempting. But given its lack of reviews, reliability remains uncertain. SIHOT is ideal if your hotel requires a flexible, modular system that supports multi-property operations, advanced reporting, and integrations with other systems. Its high review count and recent ratings suggest your team will adopt it more easily and see tangible results faster.
For boutique or city-center hotels prioritizing a system with proven support and extensive features, SIHOT is the clear choice. If your operation is small or experimental, and you’re willing to accept the risk of an unproven platform, Acigrup could be a cost-saver—but be prepared for potential issues.
SIHOT scores 4.49 out of 5 for ease of use, supported by its recent onboarding ratings of 4.73, and reviews highlight its user-friendly interface, flexible setup, and helpful support team. Many users note that the platform’s design simplifies complex processes, reducing staff training time.
In contrast, Acigrup has a 0/5 ease of use rating and no recent feedback, making it impossible to assess. Based on SIHOT’s positive reviews and high onboarding score, it’s clear that your team will find it easier to learn and operate. Edge: SIHOT.
SIHOT offers 48 features, including guest CRM, booking engine, mobile check-in, payment processing, automated night audit, revenue management, and multi-currency support—capabilities that Acigrup does not list at all. These features cater to comprehensive operational needs and add flexibility for growing or complex hotels.
Acigrup’s feature set appears absent or unverified, and its lack of detailed capabilities makes it unlikely to meet advanced hotel requirements. Therefore, SIHOT’s extensive, verified feature suite gives it a decisive advantage. Edge: SIHOT.
While Acigrup offers no data on support or onboarding, SIHOT scores 4.62 out of 5 for customer support and 4.73 for onboarding. Multiple reviews praise SIHOT’s quick problem resolution, knowledgeable support team, and online training resources, emphasizing its reliable help desk.
Without support data, Acigrup's support quality remains unknown. Given SIHOT’s recent high ratings and positive user quotes, it’s clear your team will benefit from better support. Edge: SIHOT.
SIHOT supports 60 verified integrations, including popular partners like Omnibees, Profitroom, and Dingus, facilitating seamless data flow across systems. Many users appreciate the system’s flexibility to connect with third-party tools, reducing manual work and errors.
Acigrup provides no verified integrations or partner list, limiting its adaptability. If integration capability is vital for your hotel’s ecosystem, SIHOT’s broader partner network makes it the stronger choice. Edge: SIHOT.
SIHOT enjoys a 4.77 out of 5 overall rating, with recent reviews citing its robustness, support, and feature richness. Hotels of various sizes and segments, especially city hotels and resorts, rate SIHOT highly, with an average review score of 4.79 for the main segments.
Acigrup, with zero reviews and a score of 0, cannot be rated by hoteliers. Its lack of feedback makes it difficult to assess real-world satisfaction. Based on current data, SIHOT clearly leads in hotel ratings. Edge: SIHOT.
Both products do not publicly disclose pricing details; they lack free trials, freemium models, or transparent quotes. Expect to contact sales directly for customized quotes, which typically depend on hotel size, features, and deployment options.
Since both are priced on a quote basis, your decision should be based on value and capabilities rather than price alone. To maximize ROI, SIHOT’s extensive feature set and proven support may justify higher investment.
Not ideal if:
Not ideal if:
SIHOT offers a well-established, feature-rich platform with proven support, high hotel ratings, and extensive integrations, making it suitable for most mid-sized to large hotels. Its recent reviews confirm ease of use, reliability, and flexibility, making it a safe choice for operational efficiency.
Acigrup, with no recent reviews or evidence of proven functionality, is only advisable if your hotel is small, experimental, or on a very limited budget. Its lack of data and features suggests higher risk and lower likelihood of meeting complex hotel needs.
Choose SIHOT if your hotel demands a reliable, adaptable system with proven performance. If your operation is small or you’re testing the waters, Acigrup might be acceptable—but proceed cautiously.
According to HTR's product database, Hotel Software and SIHOT share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Acigrup |
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| Booking Engine | ||
| Calendar view | ||
| Gift Vouchers | ||
| Guest CRM | ||
| Guest profiles | ||
| Mobile App |
Showing top differences. 36 more features differ between these products.
What hoteliers love
Many users commend the advanced support team and the online training academy, which make it easy to resolve issues and reduce the learning curve for n... Many users commend the advanced support team and the online training academy, which make it easy to resolve issues and reduce the learning curve for new employees. Regular CRM calls are also appreciated for keeping open lines of communication.
SIHOT is praised for its quick and effective issue resolution capabilities. However, a few reviews criticize the initial reluctance to take responsibi... SIHOT is praised for its quick and effective issue resolution capabilities. However, a few reviews criticize the initial reluctance to take responsibility for certain problems, stressing an area for improvement in communication.
SIHOT significantly eases integration with other systems by actively supporting and participating in the creation of custom interfaces. This ensures s... SIHOT significantly eases integration with other systems by actively supporting and participating in the creation of custom interfaces. This ensures seamless operations and adds to the flexibility needed for modern hospitality businesses.
Where hoteliers push back
There are calls for a more modern and intuitive update of SIHOT's user interface, with users pointing out that the current system design feels dated c... There are calls for a more modern and intuitive update of SIHOT's user interface, with users pointing out that the current system design feels dated compared to other solutions on the market.
While useful, some users wish for quicker adaptation in financial report customization to fit specific regional financial requirements better. This fe... While useful, some users wish for quicker adaptation in financial report customization to fit specific regional financial requirements better. This feedback suggests a need for enhanced customization capabilities.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Hotel Software and SIHOT share many core Property Management Systems features, but each has unique capabilities. Hotel Software offers 0 verified integration partners, while SIHOT offers 60. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. SIHOT leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Hotel Software: No. SIHOT: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Acigrup has an HT Score of 0 and SIHOT has 74. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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