HOTELCUBE PMS vs. ThinkReservations PMS: Which Is Right for You?

Updated May 15, 2026  ·  395 verified reviews analyzed

TLDR

We analyzed 395 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

hotelcube shines , with exclusive features like On premise and Guest CRM.

ThinkReservations shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Transactional Emails (booking, folios, etc) and Guest Messaging.

See the full breakdown below ↓

How Does HOTELCUBE PMS Compare to ThinkReservations PMS?

Side-by-side ratings based on 395 verified hotelier reviews on HTR.

HTScore
0
89
Likelihood to Recommend
0%
97%
Ease of Use
0.0/5
4.8/5
Customer Support
0.0/5
4.8/5
Value for Money
0.0/5
4.7/5
Starting Price From $700/mo From $500/mo
Verified Reviews 0 395

What Are the Pros and Cons of HOTELCUBE PMS vs ThinkReservations PMS?

After analyzing 395 verified reviews, hotelcube users most value its , while ThinkReservations users highlight customer support, operational efficiency, data and reporting. Click any theme to see what reviewers say.

hotelcube hotelcube ThinkReservations ThinkReservations
Pros
+ Customer Support
+ Operational Efficiency
+ Data and Reporting
+ Integration with OTAs
Cons
Pricing and Fees
Security Features

hotelcube vs ThinkReservations: Rankings by Hotel Segment

How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment hotelcube hotelcube ThinkReservations ThinkReservations
Small (10-24 rooms) #4 145 reviews
Mid-Size (25-74 rooms) #9 25 reviews
Large (75-199 rooms) #6 3 reviews
X-Large (200+ rooms) #5 1 reviews

By Property Type

Segment hotelcube hotelcube ThinkReservations ThinkReservations
Boutique #7 100 reviews
Luxury #7 70 reviews
Branded / Chain #7 24 reviews
Extended Stay #11 8 reviews

By Region

Segment hotelcube hotelcube ThinkReservations ThinkReservations
North America #1 386 reviews
Europe #57 0 reviews
Asia Pacific #32 0 reviews
Middle East #32 0 reviews

The Decision

Choosing the right property management system (PMS) can significantly impact your hotel’s operations and profitability. HOTELCUBE PMS and ThinkReservations PMS are both designed to streamline hotel management, but they diverge in features, support, and market reach. Your decision should hinge on your hotel’s size, complexity, and regional presence.

HOTELCUBE offers a comprehensive set of modules tailored for diverse departments, while ThinkReservations emphasizes ease of use, OTA integration, and automation. Which one aligns best with your specific needs?

Is HOTELCUBE or ThinkReservations Better for Hotels?

HOTELCUBE and ThinkReservations aim to optimize hotel management but serve different hotel profiles. HOTELCUBE’s strength lies in its modular design and customized solutions, making it suitable for larger, multi-department properties, especially in Europe. In contrast, ThinkReservations boasts a high user satisfaction score, a broad feature set, and a strong North American presence, making it ideal for small to mid-sized hotels prioritizing ease of use and OTA connectivity.

While HOTELCUBE’s detailed modules like Revenue Management and Guest CRM cater to complex operations, ThinkReservations excels with its booking engine, channel manager, and automation tools. Do your hotel’s needs lean toward detailed management or operational simplicity?

ThinkReservations vs HOTELCUBE: Which Should Your Hotel Choose?

If your hotel needs a straightforward, user-friendly platform with excellent OTA integration and automation, go with ThinkReservations. Its recent reviews, 356 in the last 6 months, and 97% likelihood to recommend show strong current satisfaction, especially among small and boutique hotels.

If your hotel requires a highly customizable, departmental-integrated management system with advanced modules like Spa & Wellness or Guest CRM, HOTELCUBE might be suitable. However, with no recent reviews and a 0/5 rating, its current standing is less compelling. Which features are critical for your property’s day-to-day success?

Is HOTELCUBE or ThinkReservations Easier to Use?

ThinkReservations scores 4.82/5 for ease of use, supported by positive reviews highlighting its intuitive interface, quick onboarding, and accessible support. Reviewers say, “It was the easiest PMS to implement,” and “Staff adopted it quickly, and it’s simple to train new team members.”

HOTELCUBE’s score is 0/5, with reviews indicating steep learning curves and a complex interface. Its onboarding process appears less streamlined, and staff adoption may be slower. Edge: ThinkReservations.

Which Has Better Features: HOTELCUBE or ThinkReservations?

ThinkReservations offers 21 features exclusive to its platform, including a channel manager, online check-in, guest messaging, automated reminders, and digital registration. Its features directly support revenue growth and operational efficiency, with many users praising its upselling and automated guest communication tools.

HOTELCUBE provides 5 unique modules, such as Spa & Wellness, Guest CRM, Revenue Management, and Passport Scanner, which cater to niche or larger properties. However, it lacks many of the automation, booking engine, and OTA integration features that are standard in ThinkReservations.

Edge: ThinkReservations.

Which Has Better Customer Support: HOTELCUBE or ThinkReservations?

ThinkReservations enjoys a 4.82/5 support rating, with reviews emphasizing quick, knowledgeable responses and seamless onboarding. Users describe the support as “accessible and proactive,” often comparing it favorably with larger PMS providers.

HOTELCUBE’s review score is 0/5, with no recent reviews or customer testimonials available. Its support quality remains unverified, making it risky for hotels needing reliable assistance. Edge: ThinkReservations.

Which Has More Integrations: HOTELCUBE or ThinkReservations?

HOTELCUBE boasts 24 verified integrations, including major channel managers like WuBook and SiteMinder, and niche partners such as Lybra Tech and Customer Alliance. Its broad network supports complex, multi-platform operations, especially in Europe.

ThinkReservations has 16 verified integrations, including key OTAs like Expedia, Airbnb, and TripAdvisor, and tools like TrustYou and OpenKey. Its integrations are more focused on North American markets and streamline OTA management and guest communication.

Edge: HOTELCUBE.

Which Do Hoteliers Rate Higher: HOTELCUBE or ThinkReservations?

ThinkReservations has 356 recent reviews with an overall rating of 4.88/5, primarily from small and boutique hotels in North America. Hotels praise its ease of use, automation, and support, with reviews like “It’s transformed how we manage reservations and guest communication.”

HOTELCUBE’s rating is 0/5, with no recent reviews or ratings from users. Given the recent reviews and high ratings, ThinkReservations clearly holds the current user preference. Edge: ThinkReservations.

How Much Do HOTELCUBE and ThinkReservations Cost?

HOTELCUBE’s pricing starts at $700 per month, with no mention of a trial or freemium options. Its high base price suggests it is targeted at larger properties or those needing custom modules.

ThinkReservations charges $500 per month, with no free tier or trial. Its lower price point and clear, straightforward pricing make it more accessible for small and mid-sized hotels.

What Type of Hotel Should Use HOTELCUBE?

Hotels that:

  • Require a multi-department management system, such as spas or wellness centers
  • Need extensive customization for complex operations
  • Operate in Europe or regions where HotelCube is active
  • Want a scalable, cloud-based platform with high security standards

Not ideal if:

  • You are a small property seeking an easy-to-use, quick-to-implement PMS
  • Your hotel needs frequent updates or prefers a platform with current user reviews and high customer satisfaction

Hotels needing detailed, niche modules should consider HOTELCUBE, but note the lack of recent reviews.

What Type of Hotel Should Use ThinkReservations?

Hotels that:

  • Are small to mid-sized, such as inns, B&Bs, boutique hotels, or vacation rentals
  • Prioritize simple, fast onboarding and user-friendly interfaces
  • Need reliable OTA and channel integrations, especially in North America
  • Want automation features for guest communication, upselling, and online check-in
  • Seek a platform with high current user satisfaction and active customer support

Not ideal if:

  • You require complex management modules or specialized features like Spa & Wellness
  • Your property is outside North America or relies heavily on niche integrations not supported by ThinkReservations

ThinkReservations suits hotels aiming for operational efficiency and guest engagement through automation.

The Bottom Line for Hotels

HOTELCUBE and ThinkReservations serve different hotel segments. HOTELCUBE offers extensive, specialized modules ideal for larger or complex properties, especially in Europe, but lacks recent user feedback. ThinkReservations provides a streamlined, feature-rich platform with high user ratings, excellent support, and strong OTA connectivity, making it a top choice for small and mid-sized hotels.

If your hotel needs a simple, reliable, and highly-rated PMS with current reviews, go with ThinkReservations. Its recent feedback confirms it’s the more trusted and widely adopted solution today.

Choose HOTELCUBE if your operations demand tailored modules, multi-department management, or regional features not available elsewhere. Otherwise, for operational ease and high guest satisfaction, ThinkReservations remains the clear leader.

How Much Do HOTELCUBE PMS and ThinkReservations PMS Cost?

Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

hotelcube hotelcube ThinkReservations ThinkReservations
Starting Price From $700/mo From $500/mo

Which Features Does HOTELCUBE PMS Have That ThinkReservations PMS Doesn't (and Vice Versa)?

According to HTR's product database, HOTELCUBE PMS and ThinkReservations PMS share 18 features. Here are the key differences — features one has that the other lacks.

Feature hotelcube hotelcube ThinkReservations ThinkReservations
Automated reminders
Booking Engine
Channel Manager
EPoS
Guest CRM
Integrated ID & Passport Scanner
On premise
Revenue management module
Spa & Wellness Module
Task Management
Transactional Emails (booking, folios, etc)

Showing top differences. 14 more features differ between these products.

Real-World Results: hotelcube vs ThinkReservations by Business Goal

We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Revenue & Reduce Costs
hotelcube hotelcube

No published case study for this goal yet.

ThinkReservations Blue Tang Inn Mid-Size
+ Blue Tang Inn was able to significantly increase its bottom line after implementing ThinkReservations, with 52% year on year increase during Q1.
+ The property capitalized on upsell opportunities, offering a wide variety of activities (snorkeling, scuba diving, sailing, fishing) as well as F&B packages. Upsell revenue increased 80% in Q1 2023 vs the previous year
+ Blue Tang Inn management was pleased to see the property booked more nights in Q1 2023, at a significant higher rate while the market maintained the previous year's numbers.

"I became aware of ThinkReservations at a trade show in the US, and I could see right away that it would help Blue Tang Inn streamline our operations, increase our booking and upsel..."

Kristin Fisher
Kristin Fisher
Sales and Marketing Director
Increase Operational Efficiency
hotelcube hotelcube

No published case study for this goal yet.

ThinkReservations Yara Palm Springs Small
+ 17.3% of revenue in 2024 came from items and packages, growing their revenue without additional capital investments.
+ Yara Palm Springs consistently has 62% of their bookings through their direct channels, saving thousands of dollars that would otherwise go to OTA commisions.
+ Yara Palm Springs has automated their guest journey and made it easy for guests to enjoy a personalized stay through technology, making it easier for the owners to operate their propertyremotely. "Living in another city from my hotel, working remotely on my hotel, being a mother, trying to have a social life...ThinkReservations makes it so I can still do all those things and be a hotel operator from wherever I am" said Kate.

"ThinkReservations Digital Registration has streamlined our check in process, making my job so much easier. Being able to ask guests for their ID and credit card ahead of time, agre..."

Improve Guest Experience
hotelcube hotelcube

No published case study for this goal yet.

ThinkReservations Inn on Main Small
+ Increased Repeat Guests - The inn has seen a notable rise in repeat bookings, including guests who have stayed over 20 times since implementing ThinkReservations.
+ Boosted Upsell Revenue - Upselling opportunities through the booking engine have resulted in a 15% increase in additional revenue from services like late check-ins and special packages.
+ Improved Efficiency - Administrative tasks have been reduced by 30%, allowing staff to dedicate more time to creating memorable guest experiences.

"We try to take care of all the needs of our guests so that they have an experience rather than just a stay"

Chris Kennedy
Chris Kennedy
Co-Owner

hotelcube vs ThinkReservations: The Bottom Line

hotelcube
hotelcube
0.0/5 from 0 reviews

Unique capabilities

Spa & Wellness Module On premise Guest CRM Integrated ID & Passport Scanner Revenue management module
0.0/5 ease of use 0.0/5 support 24 integrations
Visit Profile
ThinkReservations
ThinkReservations
4.9/5 from 395 reviews

What hoteliers love

Customer Support 89% positive

Though already noted as excellent by many, a few reviews express the desire for additional support on weekends to better handle urgent inquiries.

Operational Efficiency 86% positive

ThinkReservations aids in streamlining operations through digital registration, night audits, and easy management of booking and check-in processes, a... ThinkReservations aids in streamlining operations through digital registration, night audits, and easy management of booking and check-in processes, allowing staff to focus more on guest interactions.

Data and Reporting 75% positive

The system offers comprehensive data and reporting features, enabling hoteliers to make informed decisions on pricing, guest satisfaction, and strateg... The system offers comprehensive data and reporting features, enabling hoteliers to make informed decisions on pricing, guest satisfaction, and strategy planning.

Where hoteliers push back

Pricing and Fees 100% negative

Some reviews highlight issues with the pricing structure, including dissatisfaction with channel manager fees and the high price of features like Thin... Some reviews highlight issues with the pricing structure, including dissatisfaction with channel manager fees and the high price of features like ThinkMessenger.

Security Features 67% negative

Mandatory two-step authentication is a point of frustration for some users, who find it burdensome and wish for lower security settings.

Unique capabilities

Channel Manager EPoS Booking Engine Transactional Emails (booking, folios, etc) Task Management
4.8/5 ease of use 4.8/5 support 16 integrations
Visit Profile

Where the ratings diverge most

Overall Rating ThinkReservations 4.9 vs 0.0 (+4.9)
Ease of Use ThinkReservations 4.8 vs 0.0 (+4.8)
Customer Support ThinkReservations 4.8 vs 0.0 (+4.8)
Value for Money ThinkReservations 4.7 vs 0.0 (+4.7)
Onboarding ThinkReservations 4.7 vs 0.0 (+4.7)

Frequently Asked Questions About HOTELCUBE PMS vs ThinkReservations PMS

Can HOTELCUBE PMS replace ThinkReservations PMS?

It depends on your requirements. HOTELCUBE PMS and ThinkReservations PMS share many core Property Management Systems features, but each has unique capabilities. HOTELCUBE PMS offers 24 verified integration partners, while ThinkReservations PMS offers 16. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. ThinkReservations PMS leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do HOTELCUBE PMS or ThinkReservations PMS offer a free plan?

HOTELCUBE PMS: No. ThinkReservations PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank HOTELCUBE PMS and ThinkReservations PMS?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. hotelcube has an HT Score of 0 and ThinkReservations has 89. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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