The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 395 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
hotelcube shines , with exclusive features like On premise and Guest CRM.
ThinkReservations shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Transactional Emails (booking, folios, etc) and Guest Messaging.
Side-by-side ratings based on 395 verified hotelier reviews on HTR.
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| Starting Price | From $700/mo | From $500/mo |
| Verified Reviews | 0 | 395 |
After analyzing 395 verified reviews, hotelcube users most value its , while ThinkReservations users highlight customer support, operational efficiency, data and reporting. Click any theme to see what reviewers say.
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #4 145 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #9 25 reviews |
| Large (75-199 rooms) | — | #6 3 reviews |
| X-Large (200+ rooms) | — | #5 1 reviews |
By Property Type
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| Boutique ▾ | — | #7 100 reviews |
| Luxury ▾ | — | #7 70 reviews |
| Branded / Chain ▾ | — | #7 24 reviews |
| Extended Stay ▾ | — | #11 8 reviews |
By Region
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| North America ▾ | — | #1 386 reviews |
| Europe | — | #57 0 reviews |
| Asia Pacific | — | #32 0 reviews |
| Middle East | — | #32 0 reviews |
Choosing the right property management system (PMS) can significantly impact your hotel’s operations and profitability. HOTELCUBE PMS and ThinkReservations PMS are both designed to streamline hotel management, but they diverge in features, support, and market reach. Your decision should hinge on your hotel’s size, complexity, and regional presence.
HOTELCUBE offers a comprehensive set of modules tailored for diverse departments, while ThinkReservations emphasizes ease of use, OTA integration, and automation. Which one aligns best with your specific needs?
HOTELCUBE and ThinkReservations aim to optimize hotel management but serve different hotel profiles. HOTELCUBE’s strength lies in its modular design and customized solutions, making it suitable for larger, multi-department properties, especially in Europe. In contrast, ThinkReservations boasts a high user satisfaction score, a broad feature set, and a strong North American presence, making it ideal for small to mid-sized hotels prioritizing ease of use and OTA connectivity.
While HOTELCUBE’s detailed modules like Revenue Management and Guest CRM cater to complex operations, ThinkReservations excels with its booking engine, channel manager, and automation tools. Do your hotel’s needs lean toward detailed management or operational simplicity?
If your hotel needs a straightforward, user-friendly platform with excellent OTA integration and automation, go with ThinkReservations. Its recent reviews, 356 in the last 6 months, and 97% likelihood to recommend show strong current satisfaction, especially among small and boutique hotels.
If your hotel requires a highly customizable, departmental-integrated management system with advanced modules like Spa & Wellness or Guest CRM, HOTELCUBE might be suitable. However, with no recent reviews and a 0/5 rating, its current standing is less compelling. Which features are critical for your property’s day-to-day success?
ThinkReservations scores 4.82/5 for ease of use, supported by positive reviews highlighting its intuitive interface, quick onboarding, and accessible support. Reviewers say, “It was the easiest PMS to implement,” and “Staff adopted it quickly, and it’s simple to train new team members.”
HOTELCUBE’s score is 0/5, with reviews indicating steep learning curves and a complex interface. Its onboarding process appears less streamlined, and staff adoption may be slower. Edge: ThinkReservations.
ThinkReservations offers 21 features exclusive to its platform, including a channel manager, online check-in, guest messaging, automated reminders, and digital registration. Its features directly support revenue growth and operational efficiency, with many users praising its upselling and automated guest communication tools.
HOTELCUBE provides 5 unique modules, such as Spa & Wellness, Guest CRM, Revenue Management, and Passport Scanner, which cater to niche or larger properties. However, it lacks many of the automation, booking engine, and OTA integration features that are standard in ThinkReservations.
Edge: ThinkReservations.
ThinkReservations enjoys a 4.82/5 support rating, with reviews emphasizing quick, knowledgeable responses and seamless onboarding. Users describe the support as “accessible and proactive,” often comparing it favorably with larger PMS providers.
HOTELCUBE’s review score is 0/5, with no recent reviews or customer testimonials available. Its support quality remains unverified, making it risky for hotels needing reliable assistance. Edge: ThinkReservations.
HOTELCUBE boasts 24 verified integrations, including major channel managers like WuBook and SiteMinder, and niche partners such as Lybra Tech and Customer Alliance. Its broad network supports complex, multi-platform operations, especially in Europe.
ThinkReservations has 16 verified integrations, including key OTAs like Expedia, Airbnb, and TripAdvisor, and tools like TrustYou and OpenKey. Its integrations are more focused on North American markets and streamline OTA management and guest communication.
Edge: HOTELCUBE.
ThinkReservations has 356 recent reviews with an overall rating of 4.88/5, primarily from small and boutique hotels in North America. Hotels praise its ease of use, automation, and support, with reviews like “It’s transformed how we manage reservations and guest communication.”
HOTELCUBE’s rating is 0/5, with no recent reviews or ratings from users. Given the recent reviews and high ratings, ThinkReservations clearly holds the current user preference. Edge: ThinkReservations.
HOTELCUBE’s pricing starts at $700 per month, with no mention of a trial or freemium options. Its high base price suggests it is targeted at larger properties or those needing custom modules.
ThinkReservations charges $500 per month, with no free tier or trial. Its lower price point and clear, straightforward pricing make it more accessible for small and mid-sized hotels.
Hotels that:
Not ideal if:
Hotels needing detailed, niche modules should consider HOTELCUBE, but note the lack of recent reviews.
Hotels that:
Not ideal if:
ThinkReservations suits hotels aiming for operational efficiency and guest engagement through automation.
HOTELCUBE and ThinkReservations serve different hotel segments. HOTELCUBE offers extensive, specialized modules ideal for larger or complex properties, especially in Europe, but lacks recent user feedback. ThinkReservations provides a streamlined, feature-rich platform with high user ratings, excellent support, and strong OTA connectivity, making it a top choice for small and mid-sized hotels.
If your hotel needs a simple, reliable, and highly-rated PMS with current reviews, go with ThinkReservations. Its recent feedback confirms it’s the more trusted and widely adopted solution today.
Choose HOTELCUBE if your operations demand tailored modules, multi-department management, or regional features not available elsewhere. Otherwise, for operational ease and high guest satisfaction, ThinkReservations remains the clear leader.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $700/mo | From $500/mo |
According to HTR's product database, HOTELCUBE PMS and ThinkReservations PMS share 18 features. Here are the key differences — features one has that the other lacks.
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| Automated reminders | ||
| Booking Engine | ||
| Channel Manager | ||
| EPoS | ||
| Guest CRM | ||
| Integrated ID & Passport Scanner | ||
| On premise | ||
| Revenue management module | ||
| Spa & Wellness Module | ||
| Task Management | ||
| Transactional Emails (booking, folios, etc) |
Showing top differences. 14 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"I became aware of ThinkReservations at a trade show in the US, and I could see right away that it would help Blue Tang Inn streamline our operations, increase our booking and upsel..."
No published case study for this goal yet.
"ThinkReservations Digital Registration has streamlined our check in process, making my job so much easier. Being able to ask guests for their ID and credit card ahead of time, agre..."
No published case study for this goal yet.
"We try to take care of all the needs of our guests so that they have an experience rather than just a stay"
Unique capabilities
What hoteliers love
Though already noted as excellent by many, a few reviews express the desire for additional support on weekends to better handle urgent inquiries.
ThinkReservations aids in streamlining operations through digital registration, night audits, and easy management of booking and check-in processes, a... ThinkReservations aids in streamlining operations through digital registration, night audits, and easy management of booking and check-in processes, allowing staff to focus more on guest interactions.
The system offers comprehensive data and reporting features, enabling hoteliers to make informed decisions on pricing, guest satisfaction, and strateg... The system offers comprehensive data and reporting features, enabling hoteliers to make informed decisions on pricing, guest satisfaction, and strategy planning.
Where hoteliers push back
Some reviews highlight issues with the pricing structure, including dissatisfaction with channel manager fees and the high price of features like Thin... Some reviews highlight issues with the pricing structure, including dissatisfaction with channel manager fees and the high price of features like ThinkMessenger.
Mandatory two-step authentication is a point of frustration for some users, who find it burdensome and wish for lower security settings.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. HOTELCUBE PMS and ThinkReservations PMS share many core Property Management Systems features, but each has unique capabilities. HOTELCUBE PMS offers 24 verified integration partners, while ThinkReservations PMS offers 16. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. ThinkReservations PMS leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
HOTELCUBE PMS: No. ThinkReservations PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. hotelcube has an HT Score of 0 and ThinkReservations has 89. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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