HotelFriend HMS vs. Misterbooking (HMS): Which Is Right for You?

Updated May 15, 2026  ·  41 verified reviews analyzed

TLDR

We analyzed 41 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

HotelFriend AG shines , with exclusive features like Mobile App and Tablet/Kiosk Check-in.

MISTER BOOKING shines , with exclusive features like Guest Communication (SMS Messaging) and Ancillary revenue tracking.

See the full breakdown below ↓

How Does HotelFriend HMS Compare to Misterbooking (HMS)?

Side-by-side ratings based on 41 verified hotelier reviews on HTR.

HTScore
0
0
Likelihood to Recommend
95%
95%
Ease of Use
4.7/5
4.6/5
Customer Support
4.8/5
4.8/5
Value for Money
4.7/5
4.7/5
Starting Price From $800/mo Contact sales
Verified Reviews 19 22

HotelFriend AG vs MISTER BOOKING: Rankings by Hotel Segment

How each product ranks among Hotel Management Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment HotelFriend AG HotelFriend AG MISTER BOOKING MISTER BOOKING
Small (10-24 rooms) #43 1 reviews #25 10 reviews
Mid-Size (25-74 rooms) #38 1 reviews #24 5 reviews
X-Large (200+ rooms) #24 0 reviews

By Property Type

Segment HotelFriend AG HotelFriend AG MISTER BOOKING MISTER BOOKING
Boutique #38 1 reviews #28 6 reviews
Luxury #41 0 reviews #25 4 reviews
Branded / Chain #38 1 reviews #27 3 reviews
Extended Stay #27 1 reviews

By Region

Segment HotelFriend AG HotelFriend AG MISTER BOOKING MISTER BOOKING
North America #31 0 reviews
Europe #25 2 reviews #11 19 reviews
Asia Pacific #27 1 reviews #23 0 reviews

How Much Do HotelFriend HMS and Misterbooking (HMS) Cost?

Hotel Management Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

HotelFriend AG HotelFriend AG MISTER BOOKING MISTER BOOKING
Starting Price From $800/mo

Which Features Does HotelFriend HMS Have That Misterbooking (HMS) Doesn't (and Vice Versa)?

According to HTR's product database, HotelFriend HMS and Misterbooking (HMS) share 34 features. Here are the key differences — features one has that the other lacks.

Feature HotelFriend AG HotelFriend AG MISTER BOOKING MISTER BOOKING
Ancillary revenue tracking
Automated night audit
Gift Vouchers
Group Booking Engine
Guest Communication (SMS Messaging)
Mobile App
Multi-currency
PCI Compliant
Tablet/Kiosk Check-in
Task Management

Showing top differences. 8 more features differ between these products.

HotelFriend AG vs MISTER BOOKING: The Bottom Line

HotelFriend AG
HotelFriend AG
4.8/5 from 19 reviews

Unique capabilities

Group Booking Engine Gift Vouchers Automated night audit Mobile App Task Management
4.7/5 ease of use 4.8/5 support 1 integrations
Visit Profile
MISTER BOOKING
MISTER BOOKING
4.8/5 from 22 reviews

Ranks higher for

Mid-Size (25-74 rooms) #24 vs #38
Small (10-24 rooms) #25 vs #43
Boutique #28 vs #38
Branded / Chain #27 vs #38

Unique capabilities

Guest Communication (SMS Messaging) Multi-currency Ancillary revenue tracking PCI Compliant
4.6/5 ease of use 4.8/5 support 26 integrations
Visit Profile

Where the ratings diverge most

Overall Rating MISTER BOOKING 4.8 vs 0.0 (+4.8)

Frequently Asked Questions About HotelFriend HMS vs Misterbooking (HMS)

Can HotelFriend HMS replace Misterbooking (HMS)?

It depends on your requirements. HotelFriend HMS and Misterbooking (HMS) share many core Hotel Management Software features, but each has unique capabilities. HotelFriend HMS offers 1 verified integration partners, while Misterbooking (HMS) offers 26. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. HotelFriend HMS leads in ease of use at 4.7/5 vs 4.6/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do HotelFriend HMS or Misterbooking (HMS) offer a free plan?

HotelFriend HMS: No. Misterbooking (HMS): No. Neither product currently offers a free tier. Most Hotel Management Software vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank HotelFriend HMS and Misterbooking (HMS)?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. HotelFriend AG has an HT Score of 0 and MISTER BOOKING has 0. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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